Volume settings not holding

Hey all,

I’ve run into a very frustrating problem with sound on OpenSUSE 11.0: I had no sound on my system, so I went into YaST and opened the sound module to check the volume settings. After I opened the volume settings, all the settings except the PCM and Master Volume were on 0, so I moved them to appropriate settings, and the sound instantly came back. The problem is that when I click the OK button to save the volume settings, I lose my sound again, and after reopening the volume settings, they are all on 0 again. The only major thing that has changed on my OpenSUSE is updating Java, but I’m not sure if that would have anything to do with this problem.

Any ideas?

Thank you very much (in advanced)! :slight_smile:

Besides going into YaST > Hardware > Sound, did you also try your mixer?
(alsamixer if gnome, and kmix if kde) ?

If your mixer works for restoring your volume levels, but they do not hold their either, then run su -c ‘alsactl store’ #enter root password when prompted.

Also check that you do not have a permissions problem (where user root has sound and a regular user does not have sound). If so, note the work around in the audio troubleshooting guide by adding a regular user to group audio:
Audio Troubleshooting Guide - openSUSE - How_To_Fix_a_Permissions_Problem
and note you need to log in and log out of Linux for the above to work.

Thanks, OldCPU!

I ran the two commands that you posted, and now I have sound, but only the “Headphone” volume setting changed. While it changed, it is also stuck at 76, and when I change it and click “OK,” the volume goes back to 76. I have control over my main volume (both through the desktop icon for volume and my keyboard, I just can’t change the volume settings for individual items, such as my headphones and microphone. One thing I have a question about is ALSA-Mixer. I’m not really familiar with the mixer or ALSA in general, so I’m not sure about how to change settings through the mixer. So, basically to sum it up, the headphone volume changed to 76 and now I can hear through my headphones, but all the volume settings still do not stay at what I set them when I close the Sound module for YaST.

Thanks again, OldCPU, for getting my sound back at least! :slight_smile:

Greatly appreciated! :slight_smile:

Its possible we can progress further, but to do so with some degree of accuracy (and to minimize the speculation) I would need more information on your system.

If you wish to pursue this, to provide more information, then with your PC connected to the internet, please copy and paste the following into a gnome-terminal / konsole:

wget http://home.cfl.rr.com/infofiles/tsalsa && su -c 'bash ./tsalsa' 

when prompted for a password please enter your root password. Please try to accurately answer the question on the number of plugs/jacks on your PC (for example my PC has 3 i/o plugs/jacks). When the script completes it will pass you a URL. Please post that URL here.

Also, please copy and paste the following, one line at a time, into a gnome-terminal/konsole and post the output here.
rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound
groups

Ironically, it was just last night that I discovered this was the final cause of my sound problems on my Thinkpad 600E (which has enough hardware and driver sound problems to fill a book).

So, why aren’t ordinary users automatically added to the “sound” group?

And, why don’t any of the utilities that fail because of these permission problems say something, rather than simply presenting a nearly blank window, as KMix does?

I don’t know the real answer, but I have a suspicion.

IMHO the problem is rooted in the very philosophy and associated anarchy that goes with Linux. Because Linux is opensource and free, there is minimal enforcement of hard fast rules. Contribution from volunteers is necessary, and in the desire not to scare off the volunteers, there is a large degree of anarchy in how contributions are structured. Also, since Linux is based on an opensource free software concept, large projects, such as creating an audio driver for sound, have contributions from many different individuals. Hence many parts of the driver (which are designed for some hardware audio codecs) which are created by various volunteers, do not require the regular user belong to group audio, and indeed adding the regular user in such cases could cause problems. BUT other parts of the audio driver, created by other volunteer individuals, DOES require a user belong to group audio. Again, there is anarchy.

Trying to create an installation program that covers these different possibilities is extremely difficult, and despite the best efforts, some sound devices slip through the cracks.

This of course, is VERY MUCH IMHO.

Well, they might actually say something, if one only knew where to look. One just has to know where to look. Possibly buried in “dmesg” or possibly buried in one of the /var/log files. …

I answered the ALSA survey the best I could (I’m not familiar with sound drivers).

The output can be found here.

The other outputs for the command were:

rpm -qa | grep alsa

alsa-plugins-1.0.17.git20080827-1.1
alsa-tools-gui-1.0.17.git20080715-1.11
alsa-oss-1.0.17.git20080715-2.8
alsa-plugins-pulse-1.0.17.git20080827-1.1
alsa-firmware-1.0.17.git20080617-2.1
alsa-tools-1.0.17.git20080715-1.11

rpm -qa | grep pulse

pulseaudio-module-lirc-0.9.11-27.1
pulseaudio-utils-0.9.11-27.1
gstreamer-0_10-pulse-0.9.7-42.pm.1
alsa-plugins-pulse-1.0.17.git20080827-1.1
libpulse-browse0-0.9.11-27.1
pulseaudio-module-x11-0.9.11-27.1
pulseaudio-module-zeroconf-0.9.11-27.1
pulseaudio-0.9.11-27.1
pulseaudio-esound-compat-0.9.11-27.1
libpulse0-0.9.11-27.1
libpulse-mainloop-glib0-0.9.11-27.1
libpulsecore4-0.9.11-27.1
pulseaudio-module-bluetooth-0.9.11-27.1
pulseaudio-module-gconf-0.9.11-27.1

rpm -q libasound2

libasound2-1.0.17.git20080816-1.1

uname -a

Linux linux-h7g9 2.6.25.11-0.1-pae #1 SMP 2008-07-13 20:48:28 +0200 i686 i686 i386 GNU/Linux

cat /etc/modprobe.d/sound

options snd slots=snd-hda-intel

u1Nb.Dtr+5XJCMB0:82801H (ICH8 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel

groups

users dialout video

I tried to answer the questions as best I could, but since I’m not familiar with sound cards and sound drivers, I answered a few of the questions with “no” since I wasn’t familiar with the hardware or since I didn’t believe I used the software it asked about. To add to this, the volume reset again, and it’s not holding at 76 anymore. So, for the time being, the only way I am able to listen to sound, say if I listen to a video on Youtube, I have to keep the volume window in the YaST sound module open. Immediately after I close the window, the volume resets to 0 and I have no sound again. Sorry for not giving precise information about the problem, it’s just that I’m not sure where to check for this information.

Thank you for your patience. :slight_smile:

Thanks. I do not see group audio there. Did you remove yourself from group audio?

Please re-read this post of mine:

If you had added yourself to group “audio” I think I would have seen “audio” as an output in the groups command.

Thanks. I see a 2.6.25.11-pae kernel on a 32-bit openSUSE-11.0 with an AD1988 codec on your ASUS P5B-VMDO computer.

I note some things in your mixer that potentially could cause a problem, but even more important, I see that you do not have the alsa modules installed that you need.

You are missing alsa-driver-kmp-pae and alsa. You must install both of those apps. Are you certain you copy and pasted the output of that command correctly? You have to know that if you paste the wrong output, I will waste time (yours and mine) giving a bad recommendation.

Frankly, if the above is correct, I don’t understand how you can have any sound.

Anyway, based on the above, and assuming adding your user name to group audio does not solve your problem (note you must log out and back in of Linux for adding your user to group audio to have any success), I recommend you update your alsa to fix this problem. Please open a gnome-terminal / konsole and type “su” (no quotes - enter root password when prompted) and then sequentially copy and paste the following six zypper commands to fix your incorrect alsa configuration:

zypper ar http://download.opensuse.org/repositories/multimedia:/audio/openSUSE_11.0/ multimedia
zypper install alsa alsa-utils alsa-oss alsa-plugins alsa-plugins-pulse alsa-tools alsa-tools-gui alsa-firmware libasound2
zypper rr multimedia
zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/KMP/openSUSE_11.0_Update/ multimedia
zypper install alsa-driver-kmp-pae
zypper rr multimedia

When that command completes, restart your PC to unload alsa and reload alsa and test your audio. … There is still a good chance it won’t work … If that happens, then we can look at adding a line to your /etc/modprobe.d/sound file.

You posted this:

So AFTER updating your alsa, please add a 4th line to that file, so that the file looks like this:
options snd slots=snd-hda-intel

u1Nb.Dtr+5XJCMB0:82801H (ICH8 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel
options snd-hda-intel model=auto
and then restart your alsa by copy and pasting this:
**su -c ‘rcalsasound restart’ **
and then test your audio.

Note my reference for this is the ALSA-Configuration.txt file that comes with the alsa documentation:

	AD1988/AD1988B/AD1989A/AD1989B
	  6stack	6-jack
	  6stack-dig	ditto with SPDIF
	  3stack	3-jack
	  3stack-dig	ditto with SPDIF
	  laptop	3-jack with hp-jack automute
	  laptop-dig	ditto with SPDIF
	  auto		auto-config reading BIOS (default) 

If “auto” does not work, then try replace “auto” with “6stack-dig” in that /etc/modprobe.d/sound file, save it, and restart alsa again as explained above. Test your audio, … if “6stack-dig” does not work, then replace “6stack-dig” with “6stack” and restart alsa and test your sound. … etc … trying each of the models in the ALSA-Configuration.txt quote I have above … I’m confident you “catch the drift” … :wink:

Good luck!

Okay, I added myself to the group audio and restarted my system, but that didn’t solve the problem. On the topic of the output for the command rpm -qa | grep alsa, I accidentally left off the first line of the output, which was alsa-1.0.17.git20080816-1.1. Sorry about that. Even with ASLA already being installed, I tried the Zypper commands, but since all the packages in the second command were already installed, they would not install. I also installed alsa-driver-kmp-pae and then restarted, but still to no avail. I also added the “auto” line to the “/etc/modprobe.d/sound” file. I ran into an issue when I tried to restart ALSA through the terminal. When I issued the command: su -c ‘rcalsasound restart’, I was given the output that two tasked were done (done in bold and bright-green), but a blank error window with the Gnome panel icon in the top left corner appeared. The window only had the title “Error” on the top bar with the minimize and exit button, but with no text on the error prompted. The volume icon on the task bar also disappeared and I was unable to right-click on the task bar. So, I pressed Ctrl+Alt+Backspace twice and when I logged back in, I got the following error message (the top of prompt was off the top of my screen, so I was only able to see the message itself, but not the title):

Assistive technology support has been requested for this
session, but the accessibility registry was not found. Please
ensure that the AT-SPI package is installed. Your session
has been started without assistive technology support.

I restarted my system after this just to be sure, and when I logged back in, there were no errors, and the session started as normal. Because the “auto” line didn’t fix the problem, I changed it to “6stack-dig” and I tried the ALSA restart command one more time, but the same blank error message appeared and when I logged out through Ctrl+Alt+Backspace, the same assistive technology error occurred, and when Gnome loaded, the task bar was missing completely. So, I restarted. I checked the volume again, and this time, the “headphone” volume option was missing. But the “Front” volume was at 69, but because I have no option for my headphones, I don’t have any sound (NOTE: I have a headset with microphone, and I don’t use speakers). So, just guessing, but by using the 6-dig command, ALSA isn’t recognizing the front jacks on my computer, where my headset headphones and microphone are plugged in. Also, the volume settings, if I change them, reset after it it “OK” (the “Front” volume goes back to 69). Maybe this can help?

Thanks again. :slight_smile:

I am having the exact same problem but on 10.3. The one thing in the thread that we have in common is updating Java. As near as I can remember my sound was working fine. I think it quit working after I installed the latest Java security patch.

I seem to remember something about Java and sound issues from early on when I first installed 10.3 on my laptop and struggled through getting the sound to work.

Is it possible the Java patch hosed something up?

Jim

I added the Java repository and updated the Java packages, but to no avail. The problem still occurs.

Just to add, I removed the extra line from the sound file, and still, the headphones volume option did not come back.

Note you have to restart after this, although this appears to be a mute point given the problems you experienced later.

These sort of omissions (ie not mentioning you do not user speakers until now, and forgetting to mention a key installed application) make it very difficult to provide support that is not a waste of both of our time. Such omissions increase the risk that a bad recommendation can be given. … >:(

… anyway … back to the problem at hand …

You left it installed, right? Please, I want to do a quality check. Type:
rpm -qa | grep alsa
rpm -q libasound2
uname -a

and post the output here

I am a KDE user, and this is a Gnome specific error. I do not believe your alsa install will cause this. I believe something else that you have done may have brought this about. … Did you install the package at-spi recently? (To find out when try:
rpm -qa --last | grep at-spi

You will have to get a Gnome user to help you here. Maybe the “assistive technologies” is not needed and can be disabled with a gnome desktop configuration in something like “preferences > assistive techology” , but you need a Gnome user now to help you in that.

Back to your audio,

I do not think changing to “6stack-dig” is the cause of the “headphone” volume option missing. I believe you have done something else (and like your omitting to include “alsa” in the list and like your not mentioning you do not use your speakers) you simply are not aware something you are doing is important information.

What is your criteria for now sound? Are you using the recommended speaker test?
speaker-test -Dplug:front -c2 -l5 -twav

I don’t think so. I think you have another problem.

I read on a Ubuntu forum that a Ubuntu forum user with an Asus P5B-VM user solved their audio problem by adding to lines to their /etc/modprobe.d/alsa-base file (thats the same as the opensuse “/etc/modprobe.d/sound” file):
options snd-hda-intel model=6stack-dig
options snd-pcm-oss dsp_map=1

Upgrade to alsa 1.0.15 - Ubuntu Forums

You could try adding BOTH lines to your /etc/modprobe.d/sound file:
options snd slots=snd-hda-intel

u1Nb.Dtr+5XJCMB0:82801H (ICH8 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel
options snd-hda-intel model=6stack-dig
options snd-pcm-oss dsp_map=1
That is based on a Ubuntu users success with same hardware. Note you must restart alsa afterward with
su -c ‘rcalsasound restart’

Also, as a quality check, post contents of your /etc/modprobe.d/sound file after making the above changes … ie
cat /etc/modprobe.d/sound

And please, do not restart your PC with <CTR><ALT><BACKSPACE> unless absolutely NOTHING else works. Its simply a BAD idea. Is this the Gnome way of doing things? If your desktop is frozen try <CTR><ALT><F2> and log on to a terminal and kill the offending app (or restart from the terminal after loggin on as a regular user with: su -c ‘shutdown -r now’ . That is preferable to the abrupt killing of your desktop with <CTR><ALT><BACKSPACE> . I have no idea how many (if any) glitches you have caused by many <CTR><ALT><BACKSPACE> efforts.

Anyway, now the bottom line … it appears to me with this “assistive technogies” errors you have other gnome specific problems that are messing up your sound. I can’t help with Gnome, so unless you solve your “assistive technolgies” problems, then I as a KDE user (who strongly dislikes gnome) simply can not help you.

If it were me (with my strongly disliking Gnome) I would re-install with KDE-3.5.9.

Again, I’m really sorry about leaving that important information out: the last I would want to do is waste your time, considering how much information you have given so far. Just so all the information is out there, and I don’t let anything fall through the cracks: I have 6 jacks on the back of my computer that are connected directly to the motherboard (with an integrated sound card on the motherboard) and 2 jacks in the front, where the plug for the microphone and the plug for the headset (the output that goes to the headset), which is not attached, like the rear jacks, to my motherboard, but they are connected to it. Using the “quality check commands,” I got the following outputs:

rpm -qa | grep alsa

alsa-1.0.17.git20080816-1.1
alsa-driver-kmp-pae-1.0.16.20080828_2.6.25.11_0.1-1.1
alsa-utils-1.0.17.git20080820-1.1
alsa-plugins-1.0.17.git20080827-1.1
alsa-tools-gui-1.0.17.git20080715-1.11
alsa-oss-1.0.17.git20080715-2.8
alsa-plugins-pulse-1.0.17.git20080827-1.1
alsa-firmware-1.0.17.git20080617-2.1
alsa-tools-1.0.17.git20080715-1.11

rpm -q libasound2

libasound2-1.0.17.git20080816-1.1

uname -a

Linux linux-h7g9 2.6.25.11-0.1-pae #1 SMP 2008-07-13 20:48:28 +0200 i686 i686 i386 GNU/Linux

On the topic of the Gnome issue with assistive technology, I’ve never had it happen before. The only good thing is that it doesn’t seem like a major problem because I restarted the computer after words and everything worked as normal. So, because it doesn’t sound like a major issue and everything went back to normal after it, I’ll try to deal with it as a secondary issue after this one. In any case, the output for the command you gave me for at-spi is:

rpm -qa --last | grep at-spi

at-spi-1.22.1-18.1 Tue 10 Jun 2008 08:19:55 AM EDT

On the issue of the headphone volume option disappearing, it could be my fault that I did something wrong. The only reason I thought it was the 6-dig command was because that was the only thing I changed, restarted my system, and the next time I checked the sound and volume settings, the option for headphone volume was missing. Again, it could be my fault; although, just using deductive reasoning seeing as the change in the sound file was the only change I manually made, and then the headphone volume disappeared. The one way I was checking my sound was (considering I didn’t have a sound clip or something of that nature to test it) was either through the sound test option in the YaST Sound Module or by playing a video online, which would have the same effect (no sound when the volume was stuck and sound when it was working) as the sound test in YaST. When I issued the command to test the sound that you provided, I got the following output, which contained an error:

speaker-test -Dplug:front -c2 -l5 -twav

speaker-test 1.0.18rc2

Playback device is plug:front
Stream parameters are 48000Hz, S16_LE, 2 channels
WAV file(s)
Playback open error: -16,Device or resource busy

The Playback open error: -16,Device or resource busy notice would repeat indefinitely until I halted the command. I’m not sure what that means, but maybe it can be of some assistance. I also added the two lines of script to the sound file. In case it is of any use, the same error occurred when I restarted the sound driver through the terminal, with the blank error and all, but it could possibly be caused because I have the volume icon on my task bar, which went blank after I issued the sound restart command. The output from the terminal was (just to be sure everything went as it is supposed to):

su -c 'rcalsasound restart’

Shutting down sound driver…done
Starting sound driver: hda-intel…done

NOTE: There were NO periods in the actual command, but for the sake of a visual reference, they are added. Also, the done’s are in bright green, like the normal completed command output would be. Just to be sure that I changed the sound file properly, the output that I got from the “cat” command is:

**cat /etc/modprobe.d/sound **

options snd slots=snd-hda-intel

u1Nb.Dtr+5XJCMB0:82801H (ICH8 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel
options snd-hda-intel model=6stack-dig
options snd-pcm-oss dsp_map=1

The one thing I noticed was that there is a blank line as the first line in the file. It was there before I ever edited the file, but I wasn’t sure if it was that big of a deal. Just wanted to let you know in case is might be causing a problem. On the issue of Ctrl+Alt+Backspace, I normally don’t use this, as I just simply click the logout option in Gnome, but when I tried that, the system locked up, and I was unable to logout. Also, all the programs that were open at the time (Firefox and terminal) did not respond, so the only option was to press Ctrl+Alt+Backspace to force the system to logout. After I changed the file, restarted the sound driver, and after a restart to fix the assistive technology error, the volume is still not holding. The one thing that did change, though, is that when I opened YaST Volume Module after the restart, the “Analog Mix” option was set to 100 when I opened the window. I also ran the volume test through the terminal again, and got the following output:

speaker-test -Dplug:front -c2 -l5 -twav

speaker-test 1.0.18rc2

Playback device is plug:front
Stream parameters are 48000Hz, S16_LE, 2 channels
WAV file(s)
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 64 to 16384
Period size range from 32 to 8192
Using max buffer size 16384
Periods = 4
was set period_size = 4096
was set buffer_size = 16384
0 - Front Left
1 - Front Right
Time per period = 2.744583
0 - Front Left
1 - Front Right
Time per period = 2.986679
0 - Front Left
1 - Front Right
Time per period = 2.986569
0 - Front Left
1 - Front Right
Time per period = 3.071745
0 - Front Left
1 - Front Right
Time per period = 2.986589

Which is good, because the error I originally got went away, so it seems like something changed. The headphone option for volume is also, still missing. To make it easier to see the volume module instead of explaining it, I’ve attached a screenshot of the window: click here. Also, the following is a screenshot of the sound card options through YaST: click here. Sorry for such a lengthy post, I just wanted to make sure I was as extensive as I could be. Hope this provides some useful information.

Thank you again! :slight_smile:

Thanks. … 6-jacks suggests to me that a “6stack” (and not a “3stack”) model option is superior, although one could still try a 3stack (although I think it unlikely to work).

OK, that looks correct. I assume you have restarted openSUSE Linux since updating to this version.

This is Gnome specific. You will need to research this on your own and/or get a Gnome user to help you. As I noted above, I am not a Gnome fan. I use KDE.

OK, so this was not a recent install, but its been on your PC for a while.

I don’t know. The 6stack-dig model option could be wrong. A Ubuntu user noted it worked, but I have seen lots of inaccurate information on Ubuntu sites, so while there can be jems of information there, one can get “fools gold” as well.

Next time this happens, figure out what has grabbed your audio device! Simply copy and paste:
lsof /dev/dsp* /dev/audio* /dev/mixer* /dev/snd/*
run that at anytime, and it should tell you what device has use of the audio.

Did that help after a reboot? Or the same as before (ie the same without it)?

That looks good to me.

That looks good to me, but I recommend you remove the blank line that you noted. You can always put it back if it messes up things.

In KDE we can press <CTRL><ESC> and bring up a task manager, where the offending app can be killed.

Note going to YaST is likely going to wipe out your custom /etc/modprobe.d/sound file settings.

Did you hear a ladies voice say “Front left”, “Front Right” at the same time?

Now, have you added your user to group “audio” yet? Please try this. Note after adding your user to group audio, you need to log out of Linux and log back in again (restarting may be the easiest way to do this, if you do not understand).

The mixer in the pix you link to is either Pulse Audio or Gnome specific. I never see that. As a KDE-3.5.9 user I see Kmix instead. I can not help you much with your mixer, other than speculate. And if I were to speculate I would ask you to try your “line” setting to see if that is a “line out” that supports your headphones? Also I would speculate that you should play with your surround sound setting and your LFE, Side and Center to see if those produce more stable sound. You can always switch them off later if need be.

Now, reference your /etc/modprobe.d/sound file, you can also try an option other than 6stack-dig. … ie you can try instead 6stack, or laptop-dig or one of the other options. Of course you need to get the /etc/modprobe.d/sound file syntax correct (but I think you have that figured by now) and you need to restart alsa after each attempt with “rcalsasound restart” with root permissions.

	AD1988/AD1988B/AD1989A/AD1989B
	  6stack	6-jack
	  6stack-dig	ditto with SPDIF
	  3stack	3-jack
	  3stack-dig	ditto with SPDIF
	  laptop	3-jack with hp-jack automute
	  laptop-dig	ditto with SPDIF
	  auto		auto-config reading BIOS (default)

Good luck.

I added the “audio” group to my current username through Group and User Management in YaST. I restarted my system, but the problem still occurred. So, it doesn’t appear to be a permission or group error. Also, when I issued the command to test the volume, I didn’t hear a female voice in my headset, but the output changed from error message to the normal output after adding the two line of code to the sound file. So, at least that’s something positive. But, what I found to be interesting, and possibly a lead in the right direction is when I clicked on “Sound” under the Gnome Control Panel, where system sounds, such as beeps and other sound-on-action settings are controlled, I got a bug error. The error window itself said:

Bug reporting tool

The application gnome-settings-daemon has crashed.
Information about the crash has been successfully collected.

This application is not known to bug-buddy, therefore the
bug report cannot be sent to the GNOME Bugzilla. Please
save the bug to a text file and report it to the appropriate
bug tracker for this application.

The readout for the error was: click here. Then the following error occurred:

Unable to start the settings manager ‘gnome-settings-daemon’.
Without the GNOME settings manager running, some
preferences may not take effect. This could indicate a
problem with Bonobo, or a non-GNOME (e.g. KDE) settings
manager may already be active and conflicting with the
GNOME settings manager.

I’ve had a problem with Bonobo errors like these before, but it never warned me that some settings might not take effect. The only reason I think this error is connected, because that seems like what is happening with the YaST Sound module: the volume settings aren’t taking effect when I set them. In case it helps for anyone else that see this post, I went into the the /var/log/YaST2 and searched for all the lines containing “bonobo” I could find. The following is all the lines of “bonobo” information that was contained in the log file: click here. Just to see if there was an error on the frontend side, I changed the YaST2 GUI to Qt instead of GTK, but the same problem persisted. I also ran YaST through KDE3, but the same problem still occurred. Considering my best bet would be to create a bug report on Gnome Bugzilla, I’m going to try that as soon as possible.

Thank you very much OldCPU for your help! :slight_smile: :wink:

That suggests to me there is a strong possibility that a judicious mixer setting could solve this. You could take out paper and pen, and record every possible mixer setting combination to see if you can find one that works.

Maybe yes, maybe no. If your mixer is also set wrong, then you could have two errors (permissions and bad mixer setting).

I’m not very familiar with Mixers: would it be okay if you could elaborate a little more on it?

Sorry for my lack of knowledge on this. :frowning:

Thank you for the patience! :slight_smile:

You are using Gnome. You will need a Gnome user to walk you through the Gnome mixer.

Okay. Thank you so much for your help! :slight_smile: