Video output problem on Sony VAIO SR-210D

Hello,

I’ve had this problem with every Linux distro I’ve ever attempted at installing and/or running from a LiveCD.

I have currently installed openSUSE onto my entire hard drive. When the system starts, there is no video output. I had to start in failsafe mode to even get to a user interface to type this message.

Please help.
Thank you in advance.

Try this: It will set your video to a simple vesa driver

Pause the boot by moving the down arrow, then back up to the default boot. But now press backspace, it should delete any text where you can see VGA.
Remove all text and now type just the number:
3
and hit enter
at the login type your user name and then password
now type:
su
then the root password
now type this:
sax2 -r -m 0=vesa
(N.B. the 0 is a zero not a letter)
now reboot
if you don’t get a gui login
login as user and try this at the cli
startx

Then report back back with info about what kind of video hardware you have.

Hey,

I followed your instructions but still no video output when i try to boot the first boot option ‘openSUSE 11.1 - 2.6.27.7-9’

Still just works in Failsafe mode.

I have a Mobile Intel 4 Series Express Chipset Family graphics controller onboard the Sony VAIO VGN-SR210D

Open a konsole terminal and go su and do:

lspci

find any output relating to your video/graphics. Mine comes early in the list - like this:

00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c)                                                                             
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c)

Post yours here:

00:20.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:20.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)

Can you now do:

lspci -k

Mine=

00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c)
Kernel modules: intelfb
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c)

FYI: There is no harm in using failsafe.

Can you post your /boot/grub/menu.lst

lspci -k > output1.txt (as follows)

00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
	Kernel driver in use: agpgart-intel
	Kernel modules: intel-agp
00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
	Kernel driver in use: uhci_hcd
	Kernel modules: uhci-hcd
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
	Kernel driver in use: uhci_hcd
	Kernel modules: uhci-hcd
00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
	Kernel driver in use: uhci_hcd
	Kernel modules: uhci-hcd
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
	Kernel driver in use: ehci_hcd
	Kernel modules: ehci-hcd
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
	Kernel driver in use: HDA Intel
	Kernel modules: snd-hda-intel
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
	Kernel driver in use: pcieport-driver
	Kernel modules: shpchp
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
	Kernel driver in use: pcieport-driver
	Kernel modules: shpchp
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
	Kernel driver in use: pcieport-driver
	Kernel modules: shpchp
00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03)
	Kernel driver in use: pcieport-driver
	Kernel modules: shpchp
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
	Kernel driver in use: uhci_hcd
	Kernel modules: uhci-hcd
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
	Kernel driver in use: uhci_hcd
	Kernel modules: uhci-hcd
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
	Kernel driver in use: uhci_hcd
	Kernel modules: uhci-hcd
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
	Kernel driver in use: ehci_hcd
	Kernel modules: ehci-hcd
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03)
	Kernel driver in use: ahci
	Kernel modules: ahci
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
	Kernel driver in use: i801_smbus
	Kernel modules: i2c-i801
01:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8040 PCI-E Fast Ethernet Controller (rev 12)
	Kernel driver in use: sky2
	Kernel modules: sky2
04:00.0 Network controller: Intel Corporation Wireless WiFi Link 5100
	Kernel driver in use: iwlagn
	Kernel modules: iwlagn
06:03.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05)
	Kernel driver in use: ohci1394
	Kernel modules: ohci1394
06:03.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22)
	Kernel driver in use: sdhci-pci
	Kernel modules: sdhci-pci
06:03.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12)

cat /boot/grub/menu.lst > output2.txt (as follows)

# Modified by YaST2. Last modification on Wed Apr 15 00:56:32 UTC 2009
default 0
timeout 8
gfxmenu (hd0,1)/boot/message
##YaST - activate

###Don't change this comment - YaST2 identifier: Original name: linux###
title openSUSE 11.1 - 2.6.27.7-9
    root (hd0,1)
    kernel /boot/vmlinuz-2.6.27.7-9-default root=/dev/disk/by-id/ata-TOSHIBA_MK2546GSX_58B7P1OET-part2 resume=/dev/disk/by-id/ata-TOSHIBA_MK2546GSX_58B7P1OET-part1 splash=silent showopts vga=0x361
    initrd /boot/initrd-2.6.27.7-9-default

###Don't change this comment - YaST2 identifier: Original name: failsafe###
title Failsafe -- openSUSE 11.1 - 2.6.27.7-9
    root (hd0,1)
    kernel /boot/vmlinuz-2.6.27.7-9-default root=/dev/disk/by-id/ata-TOSHIBA_MK2546GSX_58B7P1OET-part2 showopts ide=nodma apm=off noresume edd=off powersaved=off nohz=off highres=off processor.max_cstate=1 x11failsafe vga=0x361
    initrd /boot/initrd-2.6.27.7-9-default

###Don't change this comment - YaST2 identifier: Original name: floppy###
title Floppy
    rootnoverify (fd0)
    chainloader +1

OK.
So what I can tell you is: Your vga device is not showing a kernel module.

Have been to Yast Hardware Graphics and Monitor to see what you can set there?

Otherwise, I’m not familiar with the chipset you have and suggest you google for info or wait for someone here to offer better advice than mine.

The difference between a regular boot, and failsafe, is failsafe has a bunch of extra kernel boot “codes” that are run upon boot.

What you could do is write down (on a piece of paper) those codes, then reboot your PC, trying each code, one at a time, until you find the single boot code (or minimal combination of boot codes) that allow your PC to boot properly with video.

Hmm,

Okay. I’ll have to keep tappin away at it. Does anyone know any vendors who have a good hardware success history with openSUSE? I don’t want to build a laptop. I want one from a vendor.

Thanks.

HCL/Video Cards - openSUSE
I found this link.

I don’t see any notes to my Intel graphics chipset. Nvidia I’ve always known to be Linux friendly and also support Compiz Fusion (something I haven’t been even able to activate yet :()

I’ll boot up into safe mode tonight, take a look at YaST for hardware and the video card. Otherwise I’m gonna sell my VAIO haha.

This is something you need to wade through carefully. Lee (oldcpu) can possibly offer advice as I know he has recently made a purchase or 2? Myself, as per my sig in the forum here, have a Lenovo (ThinkPad) and I have to say, though it might not meet the spec most people are looking for today, it’s a craki’n laptop and works very well indeed. No configuration needed really, it just works. But it’s not true of ALL Lenovo products and some have issues with the grub bootloader if it goes to the MBR.

also check
HCL/Laptops - openSUSE

So I’m looking in the YaST Control Center and under Graphics Card and Monitor. What should I be looking for?

If you are looking for the kernel boot codes associated with a fail safe boot, then with a text editor and root permissions, open the file /boot/grub/menu.lst and note the kernel boot codes for fail safe. Do NOT change the file. ie CLOSE the file without saving.

You can open the file under gnome with:
gnomesu gedit /boot/grub/menu.lst

and with KDE:
kdesu kwrite /boot/grub/menu.lst

and enter root password when prompted. Do NOT change the FILE!!

Or alternatively, you can just look at the boot codes when the grub menu 1st appears when booting, and write them down from there.

Once you have the boot codes, you can boot with one at a time, until you find the one that allows you to boot successfully. That will give you a clear hint as to your PC’s problem, and possible solutions to your PCs problem.

This is my /boot/grub/menu.lst

I didn’t edit the file. I posted this a couple of messages back.

# Modified by YaST2. Last modification on Wed Apr 15 00:56:32 UTC 2009
default 0
timeout 8
gfxmenu (hd0,1)/boot/message
##YaST - activate

###Don't change this comment - YaST2 identifier: Original name: linux###
title openSUSE 11.1 - 2.6.27.7-9
    root (hd0,1)
    kernel /boot/vmlinuz-2.6.27.7-9-default root=/dev/disk/by-id/ata-TOSHIBA_MK2546GSX_58B7P1OET-part2 resume=/dev/disk/by-id/ata-TOSHIBA_MK2546GSX_58B7P1OET-part1 splash=silent showopts vga=0x361
    initrd /boot/initrd-2.6.27.7-9-default

###Don't change this comment - YaST2 identifier: Original name: failsafe###
title Failsafe -- openSUSE 11.1 - 2.6.27.7-9
    root (hd0,1)
    kernel /boot/vmlinuz-2.6.27.7-9-default root=/dev/disk/by-id/ata-TOSHIBA_MK2546GSX_58B7P1OET-part2 showopts ide=nodma apm=off noresume edd=off powersaved=off nohz=off highres=off processor.max_cstate=1 x11failsafe vga=0x361
    initrd /boot/initrd-2.6.27.7-9-default

###Don't change this comment - YaST2 identifier: Original name: floppy###
title Floppy
    rootnoverify (fd0)
    chainloader +1

I’m a little lost now. I want to be able to boot normally and have video output. I hear that startup noise, but I don’t see the desktop.

I even just popped in a Linux Mint 6 live CD and no video output, and an Ubuntu 8.10 live CD and no video output past the splash startup screen

Maybe you could take a screen shot of it so we can see what it shows?

From that you can see your fail safe boot codes are:

ide=nodma apm=off noresume edd=off powersaved=off nohz=off highres=off processor.max_cstate=1 x11failsafe vga=0x361

So one of those allows you to boot. Just try them one at a time when doing a normal boot (you type it in your grub menu option line). Figure out which one (or combination of one’s) allows your boot to succeed. Maybe try x11failsafe first.