USB2 deveices not detected after motherboard upgarde

English Hardware
#1

Installed new motherboard. Now can’t access any device on USB2 ports. Only devices connected to USB3 are visible and could be mounted for ex. In dmesg see many errors - below. How to solve?

    2.984487] usbcore: registered new interface driver usbfs
    2.984498] usbcore: registered new interface driver hub
    2.984537] usbcore: registered new device driver usb
    3.012096] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
    3.012099] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    3.012101] usb usb1: Product: EHCI Host Controller
    3.012102] usb usb1: Manufacturer: Linux 4.16.4-1-default ehci_hcd
    3.012104] usb usb1: SerialNumber: 0000:00:12.2
    3.012560] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
    3.012562] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    3.012563] usb usb2: Product: xHCI Host Controller
    3.012564] usb usb2: Manufacturer: Linux 4.16.4-1-default xhci-hcd
    3.012565] usb usb2: SerialNumber: 0000:02:00.0
    3.012826] usb usb3: We don't know the algorithms for LPM for this host, disabling LPM.
    3.012857] usb usb3: New USB device found, idVendor=1d6b, idProduct=0003
    3.012859] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    3.012861] usb usb3: Product: xHCI Host Controller
    3.012862] usb usb3: Manufacturer: Linux 4.16.4-1-default xhci-hcd
    3.012863] usb usb3: SerialNumber: 0000:02:00.0
    3.032223] usb usb4: New USB device found, idVendor=1d6b, idProduct=0002
    3.032226] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    3.032228] usb usb4: Product: EHCI Host Controller
    3.032230] usb usb4: Manufacturer: Linux 4.16.4-1-default ehci_hcd
    3.032232] usb usb4: SerialNumber: 0000:00:13.2
    3.048221] usb usb5: New USB device found, idVendor=1d6b, idProduct=0002
    3.048222] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    3.048223] usb usb5: Product: EHCI Host Controller
    3.048224] usb usb5: Manufacturer: Linux 4.16.4-1-default ehci_hcd
    3.048225] usb usb5: SerialNumber: 0000:00:16.2
    3.112067] usb usb6: New USB device found, idVendor=1d6b, idProduct=0001
    3.112069] usb usb6: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    3.112070] usb usb6: Product: OHCI PCI host controller
    3.112071] usb usb6: Manufacturer: Linux 4.16.4-1-default ohci_hcd
    3.112072] usb usb6: SerialNumber: 0000:00:12.0
    3.260065] usb usb7: New USB device found, idVendor=1d6b, idProduct=0001
    3.260067] usb usb7: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    3.260068] usb usb7: Product: OHCI PCI host controller
    3.260069] usb usb7: Manufacturer: Linux 4.16.4-1-default ohci_hcd
    3.260070] usb usb7: SerialNumber: 0000:00:13.0
    4.568033] usb usb8: New USB device found, idVendor=1d6b, idProduct=0001
    4.568035] usb usb8: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    4.568036] usb usb8: Product: OHCI PCI host controller
    4.568037] usb usb8: Manufacturer: Linux 4.16.4-1-default ohci_hcd
    4.568038] usb usb8: SerialNumber: 0000:00:14.5
    4.692032] usb usb9: New USB device found, idVendor=1d6b, idProduct=0001
    4.692033] usb usb9: New USB device strings: Mfr=3, Product=2, SerialNumber=1
    4.692034] usb usb9: Product: OHCI PCI host controller
    4.692035] usb usb9: Manufacturer: Linux 4.16.4-1-default ohci_hcd
    4.692036] usb usb9: SerialNumber: 0000:00:16.0
    4.756042] usb 4-1: new high-speed USB device number 2 using ehci-pci
    4.756057] usb 2-1: new high-speed USB device number 2 using xhci_hcd
    4.888046] usb 4-1: device descriptor read/64, error -32
    4.913144] usb 2-1: New USB device found, idVendor=2109, idProduct=3431
    4.913146] usb 2-1: New USB device strings: Mfr=0, Product=1, SerialNumber=0
    4.913147] usb 2-1: Product: USB2.0 Hub
    5.088017] usb 9-1: new full-speed USB device number 2 using ohci-pci
    5.120038] usb 4-1: device descriptor read/64, error -32
    5.264021] usb 9-1: device descriptor read/64, error -32
    5.360043] usb 4-1: new high-speed USB device number 3 using ehci-pci
    5.472086] usb 2-1.2: new full-speed USB device number 3 using xhci_hcd
    5.488034] usb 4-1: device descriptor read/64, error -32
    5.548035] usb 9-1: device descriptor read/64, error -32
    5.580319] usb 2-1.2: New USB device found, idVendor=3938, idProduct=1031
    5.580321] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
    5.580322] usb 2-1.2: Product: 2.4G Wireless Mouse
    5.580323] usb 2-1.2: Manufacturer: MOSART Semi.
    5.656145] usb 5-4: new high-speed USB device number 3 using ehci-pci
    5.724108] usb 4-1: device descriptor read/64, error -32
    5.784065] usb 5-4: device descriptor read/64, error -32
    5.832121] usb usb4-port1: attempt power cycle
    5.840081] usb 9-1: new full-speed USB device number 3 using ohci-pci
    6.016113] usb 9-1: device descriptor read/64, error -32
    6.024085] usb 5-4: device descriptor read/64, error -32
    6.260104] usb 5-4: new high-speed USB device number 4 using ehci-pci
    6.276024] usb 4-1: new high-speed USB device number 4 using ehci-pci
    6.300089] usb 9-1: device descriptor read/64, error -32
    6.388110] usb 5-4: device descriptor read/64, error -32
    6.408121] usb usb9-port1: attempt power cycle
    6.628076] usb 5-4: device descriptor read/64, error -32
    6.692105] usb 4-1: device not accepting address 4, error -32
    6.736115] usb usb5-port4: attempt power cycle
    6.820105] usb 4-1: new high-speed USB device number 5 using ehci-pci
    6.880100] usb 9-1: new full-speed USB device number 4 using ohci-pci
    7.180084] usb 5-4: new high-speed USB device number 5 using ehci-pci
    7.236101] usb 4-1: device not accepting address 5, error -32
    7.236151] usb usb4-port1: unable to enumerate USB device
    7.300095] usb 9-1: device not accepting address 4, error -32
    7.456133] usb 9-1: new full-speed USB device number 5 using ohci-pci
    7.592099] usb 7-1: new full-speed USB device number 2 using ohci-pci
    7.596110] usb 5-4: device not accepting address 5, error -32
    7.724099] usb 5-4: new high-speed USB device number 6 using ehci-pci
    7.752090] usb 7-1: device descriptor read/64, error -32
    7.876103] usb 9-1: device not accepting address 5, error -32
    7.876147] usb usb9-port1: unable to enumerate USB device
    8.020097] usb 7-1: device descriptor read/64, error -32
    8.140025] usb 5-4: device not accepting address 6, error -32
    8.140040] usb usb5-port4: unable to enumerate USB device
    8.284082] usb 7-1: new full-speed USB device number 3 using ohci-pci
    8.444088] usb 7-1: device descriptor read/64, error -32
    8.500081] usb 9-1: new full-speed USB device number 6 using ohci-pci
    8.676081] usb 9-1: device descriptor read/64, error -32
    8.712066] usb 7-1: device descriptor read/64, error -32
    8.820090] usb usb7-port1: attempt power cycle
    8.960106] usb 9-1: device descriptor read/64, error -32
    9.228103] usb 9-1: new full-speed USB device number 7 using ohci-pci
    9.292097] usb 7-1: new full-speed USB device number 4 using ohci-pci
    9.404091] usb 9-1: device descriptor read/64, error -32
    9.688104] usb 9-1: device descriptor read/64, error -32
    9.708117] usb 7-1: device not accepting address 4, error -32
    9.796112] usb usb9-port1: attempt power cycle
    9.864091] usb 7-1: new full-speed USB device number 5 using ohci-pci
   10.272094] usb 9-1: new full-speed USB device number 8 using ohci-pci
   10.280097] usb 7-1: device not accepting address 5, error -32
   10.280153] usb usb7-port1: unable to enumerate USB device
   10.688108] usb 9-1: device not accepting address 8, error -32
   10.844104] usb 9-1: new full-speed USB device number 9 using ohci-pci
   11.260101] usb 9-1: device not accepting address 9, error -32
   11.260169] usb usb9-port1: unable to enumerate USB device
   11.416108] usb 9-4: new full-speed USB device number 10 using ohci-pci
   11.576103] usb 9-4: device descriptor read/64, error -32
   11.844101] usb 9-4: device descriptor read/64, error -32
   12.108082] usb 9-4: new full-speed USB device number 11 using ohci-pci
   12.268101] usb 9-4: device descriptor read/64, error -32
   12.536101] usb 9-4: device descriptor read/64, error -32
   12.644143] usb usb9-port4: attempt power cycle
   13.116103] usb 9-4: new full-speed USB device number 12 using ohci-pci
   13.532108] usb 9-4: device not accepting address 12, error -32
   13.688103] usb 9-4: new full-speed USB device number 13 using ohci-pci
   14.104103] usb 9-4: device not accepting address 13, error -32
   14.104155] usb usb9-port4: unable to enumerate USB device
   17.248616] usbcore: registered new interface driver usbhid
   17.248617] usbhid: USB HID core driver
   17.400144] input: MOSART Semi. 2.4G Wireless Mouse as /devices/pci0000:00/0000:00:04.0/0000:02:00.0/usb2/2-1/2-1.2/2-1.2:1.0/0003:3938:1031.0001/input/input4
   17.400477] hid-generic 0003:3938:1031.0001: input,hiddev96,hidraw0: USB HID v1.10 Mouse [MOSART Semi. 2.4G Wireless Mouse] on usb-0000:02:00.0-1.2/input0
  232.821347] usb 4-1: new high-speed USB device number 6 using ehci-pci
  232.953398] usb 4-1: device descriptor read/64, error -32
  233.189464] usb 4-1: device descriptor read/64, error -32
  233.425519] usb 4-1: new high-speed USB device number 7 using ehci-pci
  233.561557] usb 4-1: device descriptor read/64, error -32
  233.797646] usb 4-1: device descriptor read/64, error -32
  233.905676] usb usb4-port1: attempt power cycle
  234.353774] usb 4-1: new high-speed USB device number 8 using ehci-pci
  234.769948] usb 4-1: device not accepting address 8, error -32
  234.897959] usb 4-1: new high-speed USB device number 9 using ehci-pci
  235.317995] usb 4-1: device not accepting address 9, error -32
  235.318024] usb usb4-port1: unable to enumerate USB device
  235.682097] usb 7-1: new full-speed USB device number 6 using ohci-pci
  235.842125] usb 7-1: device descriptor read/64, error -32
  236.110264] usb 7-1: device descriptor read/64, error -32
  236.378288] usb 7-1: new full-speed USB device number 7 using ohci-pci
  236.538315] usb 7-1: device descriptor read/64, error -32
  236.834364] usb 7-1: device descriptor read/64, error -32
  236.946510] usb usb7-port1: attempt power cycle
  237.422518] usb 7-1: new full-speed USB device number 8 using ohci-pci
  237.842595] usb 7-1: device not accepting address 8, error -32
  237.998665] usb 7-1: new full-speed USB device number 9 using ohci-pci
  238.414742] usb 7-1: device not accepting address 9, error -32
  238.414805] usb usb7-port1: unable to enumerate USB device
#2

On Mon 30 Apr 2018 07:16:03 PM CDT, akontsevich wrote:

Installed new motherboard. Now can’t access any device on USB2 ports.
Only devices connected to USB3 are visible and could be mounted for ex.
In dmesg see many errors - below. How to solve?

<snip>

Hi
Maybe check the system BIOS for legacy USB support.

–
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
Tumbleweed - 20180427 | GNOME Shell 3.28.1 | 4.16.4-1-default
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#3

First thing I did. USB flash drive attached to USB2 port is visible in BIOS and in Windows. Have problems in Linux. Do not want to reinstall it.

#4

Solved like mentioned here: https://bbs.archlinux.org/viewtopic.php?id=214293 as I also have VIA VL805 chipset on my motherboard.
Added “iommu=soft” to GRUB_CMDLINE_LINUX= parameter in /etc/default/grub, then do

grub2-mkconfig -o /boot/grub2/grub.cfg

P.S. Good to have this automatically from openSUSE. Thanks!