I have a Logitech K295 keyboard and an M220 mouse, both wireless. Normally the receiver, the tiny USB dongle is connected to a KVM switch which which I can switch keyboard, mouse and monitor between my own openSUSE KDE Tumbleweed computer and my , ahum, Windows 10 office computer.
When connected to the office computer it all works great, so I don’t expect it is the Logitech stuff.
When connected to openSUSE after a while, time is not constant, both devices stop working and all I can think of is using the ON/OFF switch to shutdown the laptop. It also happens when I connect the dongle directly into the laptop, so I also don’t expect the switch the be the culprit.
It has worked well for about a year, maybe even longer, but since a couple of weeks I experience this problem. I re-installed Tumbleweed after a side trip to Fedora and it is still happening. I did not experience it on Fedora but I didn’t use it very long, there were other things which work O.o.t.B in openSUSE but not in Fedora.
I use the latest Tumbleweed, fully updated.
Who has any idea what this could be? Who can give me tips to investigate this or that?
Thanks in advance.
I used to have that problem on my desktop. So I unplugged the USB dongle for the mouse, and moved it from a USB port at the back of the computer to one at the front of the computer. I haven’t had any problems since. My guess is that the metal in the computer was interfering with the wireless signal.
No, unfortunately, it doesn’t. I had it in the kvm switch which is hanging behind my table. Then I got the problems so I moved the dongle to the side of the laptop which is kinda facing me, but still have the problems.
Yes, I have read that in an older thread, but now it doesn’t work. I had it working without problems for a long time until suddenly it started and now I can’t get rid of it anymore. Although, fingers crossed, today I did not yet have the problem and it it is almost 6pm now.
Update:
Yesterday I had the problems twice directly after each other, just did a reboot in between.
Last week I installed Fedora 37 and used it for about a week, no problems at all. Well, not with the USB, there were other things which didn’t work like I want to so I returned to openSUSE.
Since I have these problems on a daily basis, sometimes multiple times per day, sometimes a whole day no problem, and with Fedora for one week no problems I am starting to think it might be the software instead of the hardware.
Any ideas?
Update to the previous update:
It is not only the wireless keyboard and mouse. As a test I connected a wired mouse as well and also that one is dead when it happens. The built-in touchpad is still working.
The second mouse is something I use when the wireless keyboard and mouse, and my external monitor, are connected through the kvm switch to the Windows office computer when working from home.
I guess it is safe to say it is not caused by the wireless devices, nor by the kvm switch. I never encountered the problems on the office computer.
Good you tested also with a wired mouse, I am not surprised wireless devices sometimes have problem although with a good design that should not happen.
Not not really, if you logs do not show anything it is close to impossible to get to the problem.
I added this line to Grub and rebooted. I guess now it’s a matter of waiting if the problem returns.
Strange thing is, I never had to do this before and still didn’t have this problem. I guess it just appeared in, maybe, an update of something.
Secondly, the line I added says autosuspend. This normally means it does something after some time of not using it. My problem has happened when I was using the mouse and suddenly the cursor on screen stopped moving while I was moving the mouse. So I wonder if this is the solution, but I give it a try.
Thank you for the help.
I had something like this before but not totally non functioning wireless mouse. It still move but like a turtle.
Luckily there’s a logitech application in tumbleweed that support my wireless mouse. I installed it and whenever
things go wrong with the wireless mouse I just run it and mouse wake up and back to normal behavior.
The application is “solaar”. There is I think a couple more application for logitech mouse available .
Check it out might one of those have your mouse support.
Well, as said I used Deano’s solution a couple of days ago and since then, and maybe it is stil too early although I doubt that, I did not have the problem again. It looks like the problem is solved.
I still find it strange cause I never heard about this solution and therefore also never used it, never had to use it cause everything always worked fine. Why now suddenly I have to use this, or an other solution for that matter? What changed, was it an update and if so which one? No idea.
For now I am thankful for the help I got and I can work with the laptop like before, without the problem.
I will look into the Logitech app Conram mentioned and see if I can find something related to my problem.
