usb stick not seen

English Hardware
#1

Hello.

Using Leap 42.23 KDE desktop on both computers.

I have a 128 Gb sandisk ultra fit usb 3.0 flash drive.
It is not seen by system on a g750JZ asus notepad, but it is seen on a g750vw asus notepad.
The stick is NTFS formatted.
The same ntfs libraries are installed on both computers.

udisksctl monitor show nothing :

user_install@linux-u6go:~> udisksctl monitor
Monitoring the udisks daemon. Press Ctrl+C to exit.
18:22:06.776: The udisks-daemon is running (name-owner :1.24).

udisksctl status show nothing more

user_install@linux-u6go:~> udisksctl status
MODEL                     REVISION  SERIAL               DEVICE
--------------------------------------------------------------------------
HGST HTS721010A9          A3J0      JR10006PHAEZ7E       sda     
SanDisk SD6SB1M2          600       141724400047         sdb     
MATSHITABD-MLT UJ260AF    1.00      WQ31_065739          sr0

udisksctl mount -b /dev/sdc show error

user_install@linux-u6go:~> udisksctl mount -b /dev/sdc
Error looking up object for device /dev/sdc
user_install@linux-u6go:~>

I have different kinds of usb stick; only problems with this one

Any help is welcome.

#2

Open a Terminal as root:

journalctl -f

put in the USB-Stick
Post all new Lines from Terminal.

#3

Nothing after the last line “déc. 09 19:45:01 linux-u6go systemd[1]: Removed slice User Slice of root.”

déc. 09 19:45:01 linux-u6go systemd[1]: Removed slice User Slice of root.
#4

Other USB-Port?

#5

Seems to be a definitive hardware failure.
Does no work at all even on the other notepad.

Thank you for helping.

Thread is closed.

#6

Is this USB device formatted with exFAT?

If so then, you’ll either, need to work around the exFAT driver licensing issues or, use either a Windows system or an Apple MAC or an Android system to access the data on that USB device.

#7

Nope, if it’s exfat, install https://software.opensuse.org/ymp/filesystems/openSUSE_Leap_42.3/exfat-utils.ymp?base=openSUSE%3ALeap%3A42.3&query=exfat-utils , trust key, accept deps ( this is where I rebooted my laptop, but I don’t know if that’s even necessary ), done.

#8

This will only install some utilities which are not affected by exFAT licensing.

Please be aware that, Microsoft have sued the Dutch company TomTom (navigation devices) for breaching the exFAT licensing rules.

The exFAT utilities in the openSUSE repositories do not include the exFAT driver needed to actually access the device.

Yes, there is an exFAT FUSE package (which includes the required driver) out there in the wild – it’s currently maintained by a Russian citizen – as far as Microsoft’s lawyers are concerned, he’s “out of reach”. But, be aware that, if you install and use that driver, you do so at your own risk.

Yes, a Samsung engineer did attempt to “open source” their exFAT driver but, that’s history now.

#9

Hello.

When I said previously that

Seems to be a definitive hardware failure.
Does no work at all even on the other notepad.

This included notepad with true windows 10 installed.

Anyway I keep this thread nearby for a future use.

Thank you everybody for helping