USB Problems openSUSE 11.2 (KDE)

Hello,

Just downloaded and installed openSUSE 11.2 and picked the KDE desktop.

Install went smooth and everything seemed to work perfectly until I plugged in my USB devices.

I plugged a usb mouse and an external driver in to my computer. But neither will work properly…

The biggest problem I got is that I can’t have both of the usb devices plugged in, cause only one of them will be found.

Secondly, the mouse, the scroll works good, not a problem there, but when I try to navigate it’s slow as hell and really not good. Touchpad works well tho.

And the harddrive gets recognized in the systeminformation , but when I try to browse it it just opens “Documents” and it’s blank. So there seems to be something wrong there too.

This is what lsusb gives me:

With mouse plugged:

jesper@linux-ayvi:~> lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 004: ID 046d:c03f Logitech, Inc. UltraX Optical Mouse
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

And with harddrive plugged:

jesper@linux-ayvi:~> lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 1058:1001 Western Digital Technologies, Inc. External Hard Disk
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Oh and yeah, this is a laptop, so maybe wrong topic? But this seemed more of an hardware error than and error that it beeing a laptop.

Regards,
Jesper.

And the harddrive gets recognized in the systeminformation , but when I try to browse it it just opens “Documents” and it’s blank. So there seems to be something wrong there too.

This looks like a bug in gwenview. If you opened the drive in Dolphin, you can see files.

:open_mouth:

Same problem with dolphin, so I still think theres a problem with the USB.

Anyone got any ideá?

/Jepalano

Can you directly mount the stick (as root) and see if the stick is OK?

Couldn’t mount the external drive directly, just tells me that it cannot be found…

And I saw this error now when trying to browse the drive with Dolphin:

org.freedesktop.DBus.Error.NoReply: Did not recive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timout expired, or the network connection was broken.

Maybe a dump of dmesg and fdisk -l might come handy?

Here they come;
dmesg:

jesper@linux-ayvi:~> dmesg                                                            
   40.771129] RPC: Registered udp transport module.
   40.771155] RPC: Registered tcp transport module.
   40.817747] Slow work thread pool: Starting up
   40.832206] Slow work thread pool: Ready
   40.832342] FS-Cache: Loaded
   40.860360] FS-Cache: Netfs 'nfs' registered for caching
   44.640072] usb 1-2: device not accepting address 5, error -110
   44.752120] usb 1-2: new high speed USB device using ehci_hcd and address 6
   48.592017] eth0: no IPv6 routers present
   55.184042] usb 1-2: device not accepting address 6, error -110
   55.184100] hub 1-0:1.0: unable to enumerate USB device on port 2
   55.436083] usb 2-1: new low speed USB device using uhci_hcd and address 2
   58.434892] usb 2-1: New USB device found, idVendor=046d, idProduct=c03f
   58.434918] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
   58.434929] usb 2-1: Product: USB-PS/2 Optical Mouse
   58.434937] usb 2-1: Manufacturer: Logitech
   58.435164] usb 2-1: configuration #1 chosen from 1 choice
   58.911970] usbcore: registered new interface driver hiddev
   58.956905] usb 2-2: new full speed USB device using uhci_hcd and address 3
   59.176735] input: Logitech USB-PS/2 Optical Mouse as /devices/pci0000:00/0000:00:10.0/usb2/2-1/2-1:1.0/input/input8
   59.176964] generic-usb 0003:046D:C03F.0001: input,hidraw0: USB HID v1.10 Mouse [Logitech USB-PS/2 Optical Mouse] on usb-0000:00:10.0-1/input0
   59.177014] usbcore: registered new interface driver usbhid
   59.177024] usbhid: v2.6:USB HID core driver
   60.168147] usb 2-2: not running at top speed; connect to a high speed hub
   62.648092] usb 2-2: New USB device found, idVendor=1058, idProduct=1001
   62.648116] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
   62.648127] usb 2-2: Product: External HDD
   62.648134] usb 2-2: Manufacturer: Western Digital
   62.648142] usb 2-2: SerialNumber: 574341533830363236363936
   62.648356] usb 2-2: configuration #1 chosen from 1 choice
   62.970077] Initializing USB Mass Storage driver...
   62.970971] scsi2 : SCSI emulation for USB Mass Storage devices
   62.971208] usbcore: registered new interface driver usb-storage
   62.971219] USB Mass Storage support registered.
   63.021322] usb-storage: device found at 3
   63.021328] usb-storage: waiting for device to settle before scanning
   64.880144] scsi 2:0:0:0: Direct-Access     WD       5000AAJ External 1.06 PQ: 0 ANSI: 0
   64.880500] sd 2:0:0:0: Attached scsi generic sg2 type 0
   64.880987] usb-storage: device scan complete
   66.120125] sd 2:0:0:0: [sdb] 976773168 512-byte logical blocks: (500 GB/465 GiB)
   67.112104] sd 2:0:0:0: [sdb] Write Protect is off
   67.112132] sd 2:0:0:0: [sdb] Mode Sense: 00 00 00 00
   67.112137] sd 2:0:0:0: [sdb] Assuming drive cache: write through
   69.344098] sd 2:0:0:0: [sdb] Assuming drive cache: write through
   69.344130]  sdb: sdb1
   73.808154] sd 2:0:0:0: [sdb] Assuming drive cache: write through
   73.808185] sd 2:0:0:0: [sdb] Attached SCSI disk
  188.311111] psmouse.c: TouchPad at isa0060/serio3/input0 lost sync at byte 4
  188.313106] psmouse.c: TouchPad at isa0060/serio3/input0 lost sync at byte 1
  188.331118] psmouse.c: TouchPad at isa0060/serio3/input0 - driver resynched.

And here goes fdisk -l:

linux-ayvi:/home/jesper # fdisk -l

Disk /dev/sda: 80,0 GB, 80026361856 byte
255 huvuden, 63 sektorer/spår, 9729 cylindrar
Enheter = cylindrar av 16065 · 512 = 8225280 byte
Diskidentifierare: 0xbbd96b43

    Enhet Start     Början        ****     Block    Id  System
/dev/sda1               1         262     2104483+  82  Linux växling / Solaris
/dev/sda2   *         263        2873    20972857+  83  Linux
/dev/sda3            2874        9729    55070820   83  Linux

Disk /dev/sdb: 500,1 GB, 500107862016 byte
255 huvuden, 63 sektorer/spår, 60801 cylindrar
Enheter = cylindrar av 16065 · 512 = 8225280 byte
Diskidentifierare: 0x8d399bc0

    Enhet Start     Början        ****     Block    Id  System
/dev/sdb1               1       60800   488375968+   7  HPFS/NTFS
linux-ayvi:/home/jesper #

Any clues? And the mouse is still jumpy, it’s a logitech usb mouse. Three buttons and a scrollwheel, however all buttons works great, just the movement that seems messed up…

Regards,
Jesper.

Ps. I had to remove lots of the dmesg but I kept what I thought could be useful… Ds…

What do you get when you mount it?

mkdir -p /media/mydisk
mount /dev/sdb1 /media/mydisk -t auto
cd /media/mydisk
ls -l

Mouse issue: I am not sure about how to help. Please post another thread because since this thread is already responded to, others may not be noticing the mouse issue mentioned in the post.

That made it work, ls - gave me a list of all files, and now the disk works in Dolphin too.

How come it wont do this automaticly?

Your drive is an external USB harddisk. I have seen this behavior elsewhere too. The hot-plug mechanism is not mounting it automatically. (Someone more familiar with this may help).

Also, I noticed that you have NTFS file system on that. If you are not using that on any Windows machine, it is better to use a Linux based file system.

Okey, well I need to use NTFS since it’s beeing used on Windows machines too.

Anyway, thank you very very much for all your help! :slight_smile:

Regards,
Jesper.

There gotta be something else wrong with my harddrive aswell. I tried to see what the read speed was and this is the result:

linux-qduk:/media/elements # hdparm -Tt /dev/sdb1

/dev/sdb1:
 Timing cached reads:     2 MB in 22.63 seconds =  90.50 kB/sec
 Timing buffered disk reads:    2 MB in 23.78 seconds =  86.13 kB/sec

As you can see it is extremly slow… The filesystem is NTFS, could that be a cause to why it is so slow? Also, if so, is there any way I can keep all files while changing the filesystem?

Regards,
Jesper.

That looks extremely slow. I am not familiar with ntfs-ng driver performance. But, I am sure that it will improve if you use a Linux file system instead (Typically, Linux file systems use techniques like read-ahead etc.). Also, what USB port is that? Old one?

You can not change the NTFS file system type without copying files to another place and then, creating another file system there.