USB Devices Not Recognized After TW Update

SuseKat · July 17, 2023, 2:06pm

Hello All,
At 12:00 (UTC+1:00) today (17/07/2023), I updated my Tumbleweed version from 20230707 to 20230714 and afterwards, when booting regularly, USB devices are no longer recognized. This means I am not able to use my mouse or my keyboard to make any actions at the KDE lock screen.

Booting into the same kernel version in recovery mode creates no problems at all - so some configuration of the regular boot seems to be an issue.
Does anyone have any tips to solve this?

cat /etc/os-release output:

[17/07 15:43:katalyst@localhost]~>cat /etc/os-release 
NAME="openSUSE Tumbleweed"
# VERSION="20230714"
ID="opensuse-tumbleweed"
ID_LIKE="opensuse suse"
VERSION_ID="20230714"
PRETTY_NAME="openSUSE Tumbleweed"
ANSI_COLOR="0;32"
CPE_NAME="cpe:/o:opensuse:tumbleweed:20230714"
BUG_REPORT_URL="https://bugzilla.opensuse.org"
SUPPORT_URL="https://bugs.opensuse.org"
HOME_URL="https://www.opensuse.org"
DOCUMENTATION_URL="https://en.opensuse.org/Portal:Tumbleweed"
LOGO="distributor-logo-Tumbleweed"

I cannot find any errors in dmesg logs.
Here is output from lsusb

[17/07 16:03:katalyst@localhost]~>lsusb -t -v
/:  Bus 09.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/4p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
    |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
        ID 04d9:fa51 Holtek Semiconductor, Inc. 
    |__ Port 1: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid, 12M
        ID 04d9:fa51 Holtek Semiconductor, Inc. 
    |__ Port 1: Dev 2, If 2, Class=Human Interface Device, Driver=usbhid, 12M
        ID 04d9:fa51 Holtek Semiconductor, Inc. 
    |__ Port 2: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
        ID 1c4f:0016 SiGma Micro 
    |__ Port 2: Dev 3, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M
        ID 1c4f:0016 SiGma Micro 
/:  Bus 08.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 07.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/1p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
        ID 2109:3431 VIA Labs, Inc. Hub
        |__ Port 2: Dev 3, If 0, Class=Hub, Driver=hub/7p, 480M
            ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
/:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/2p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
/:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/5p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
    |__ Port 1: Dev 2, If 0, Class=Wireless, Driver=btusb, 12M
        ID 8087:0025 Intel Corp. Wireless-AC 9260 Bluetooth Adapter
    |__ Port 1: Dev 2, If 1, Class=Wireless, Driver=btusb, 12M
        ID 8087:0025 Intel Corp. Wireless-AC 9260 Bluetooth Adapter
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/5p, 12M
    ID 1d6b:0001 Linux Foundation 1.1 root hub
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/4p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 3: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
        ID 12d1:4321 Huawei Technologies Co., Ltd. 
    |__ Port 3: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M
        ID 12d1:4321 Huawei Technologies Co., Ltd. 
    |__ Port 3: Dev 4, If 2, Class=Audio, Driver=snd-usb-audio, 480M
        ID 12d1:4321 Huawei Technologies Co., Ltd. 
    |__ Port 3: Dev 4, If 3, Class=Audio, Driver=snd-usb-audio, 480M
        ID 12d1:4321 Huawei Technologies Co., Ltd. 
    |__ Port 4: Dev 5, If 0, Class=Mass Storage, Driver=usb-storage, 480M
        ID 1058:0820 Western Digital Technologies, Inc. My Passport Ultra (WDBMWV, WDBZFP)
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/5p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/5p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub

Any and all help is appreciated!

Maverick1024 · July 17, 2023, 2:18pm

Does anything happen if you unplug and plug your keyboard/mouse back in?

After you plug in your keyboard mouse, can you provide the output to:

sudo dmesg

You may have to SSH in or boot to init 3 or switch to a different TTY if you can.

SuseKat · July 18, 2023, 12:05pm

Hi Maverick1024,

Thanks for the suggestion. Yes, I use SSH into my system and capture the dmesg log.

The specific logs generated are:

[Tue Jul 18 13:50:45 2023] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[Tue Jul 18 13:50:45 2023] usb 7-1.2.2: reset high-speed USB device number 4 using xhci_hcd
[Tue Jul 18 13:50:46 2023] usb 7-1.2.2: device not accepting address 4, error -22
[Tue Jul 18 13:50:47 2023] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[Tue Jul 18 13:50:47 2023] usb 7-1.2.2: USB disconnect, device number 4
[Tue Jul 18 13:50:47 2023] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[Tue Jul 18 13:50:48 2023] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[Tue Jul 18 13:50:48 2023] usb 7-1.2-port2: attempt power cycle
[Tue Jul 18 13:50:50 2023] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[Tue Jul 18 13:50:50 2023] usb 7-1.2.2: new high-speed USB device number 8 using xhci_hcd
[Tue Jul 18 13:50:50 2023] usb 7-1.2.2: Device not responding to setup address.
[Tue Jul 18 13:50:50 2023] usb 7-1.2.2: Device not responding to setup address.
[Tue Jul 18 13:50:50 2023] usb 7-1.2.2: device not accepting address 8, error -71
[Tue Jul 18 13:50:50 2023] usb 7-1.2-port2: unable to enumerate USB device
[Tue Jul 18 13:50:51 2023] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[Tue Jul 18 13:50:52 2023] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[Tue Jul 18 13:50:52 2023] usb 7-1.2-port2: attempt power cycle
[Tue Jul 18 13:50:53 2023] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[Tue Jul 18 13:50:54 2023] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[Tue Jul 18 13:50:54 2023] usb 7-1.2-port2: unable to enumerate USB device

The full dump from dmesg is too long for one post, so I will only post from the end. Let me know if you would like to see the rest.

[    2.869237] xhci_hcd 0000:02:00.0: xHCI Host Controller
[    2.869246] xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 7
[    2.869317] xhci_hcd 0000:02:00.0: hcc params 0x002841eb hci version 0x100 quirks 0x0000040000000890
[    2.869478] xhci_hcd 0000:02:00.0: xHCI Host Controller
[    2.869484] xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 8
[    2.869489] xhci_hcd 0000:02:00.0: Host supports USB 3.0 SuperSpeed
[    2.869577] ohci-pci 0000:00:16.0: OHCI PCI host controller
[    2.869676] usb usb7: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.04
[    2.869682] usb usb7: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.869686] usb usb7: Product: xHCI Host Controller
[    2.869689] usb usb7: Manufacturer: Linux 6.4.2-1-default xhci-hcd
[    2.869693] usb usb7: SerialNumber: 0000:02:00.0
[    2.869765] [drm] ib test on ring 0 succeeded in 0 usecs
[    2.869832] hub 7-0:1.0: USB hub found
[    2.869841] hub 7-0:1.0: 1 port detected
[    2.869957] usb usb8: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.04
[    2.869963] usb usb8: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.869967] usb usb8: Product: xHCI Host Controller
[    2.869970] usb usb8: Manufacturer: Linux 6.4.2-1-default xhci-hcd
[    2.869973] usb usb8: SerialNumber: 0000:02:00.0
[    2.870078] hub 8-0:1.0: USB hub found
[    2.870089] hub 8-0:1.0: 4 ports detected
[    2.870221] ohci-pci 0000:00:16.0: new USB bus registered, assigned bus number 9
[    2.870241] ohci-pci 0000:00:16.0: irq 18, io mem 0xfeb05000
[    2.870275] [drm] ib test on ring 1 succeeded in 0 usecs
[    2.870340] [drm] ib test on ring 2 succeeded in 0 usecs
[    2.870394] [drm] ib test on ring 3 succeeded in 0 usecs
[    2.870445] [drm] ib test on ring 4 succeeded in 0 usecs
[    3.025619] usb usb9: New USB device found, idVendor=1d6b, idProduct=0001, bcdDevice= 6.04
[    3.025625] usb usb9: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    3.025629] usb usb9: Product: OHCI PCI host controller
[    3.025632] usb usb9: Manufacturer: Linux 6.4.2-1-default ohci_hcd
[    3.025635] usb usb9: SerialNumber: 0000:00:16.0
[    3.025880] hub 9-0:1.0: USB hub found
[    3.025922] hub 9-0:1.0: 4 ports detected
[    3.147334] usb 5-1: new full-speed USB device number 2 using ohci-pci
[    3.250675] usb 7-1: new high-speed USB device number 2 using xhci_hcd
[    3.331125] usb 5-1: New USB device found, idVendor=8087, idProduct=0025, bcdDevice= 0.02
[    3.331151] usb 5-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    3.391977] usb 7-1: New USB device found, idVendor=2109, idProduct=3431, bcdDevice= 4.20
[    3.391985] usb 7-1: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[    3.391989] usb 7-1: Product: USB2.0 Hub
[    3.392622] hub 7-1:1.0: USB hub found
[    3.392769] hub 7-1:1.0: 4 ports detected
[    3.534036] [drm] ib test on ring 5 succeeded
[    3.567339] usb 9-1: new full-speed USB device number 2 using ohci-pci
[    3.677343] usb 7-1.2: new high-speed USB device number 3 using xhci_hcd
[    3.762109] usb 9-1: New USB device found, idVendor=04d9, idProduct=fa51, bcdDevice= 1.82
[    3.762132] usb 9-1: New USB device strings: Mfr=0, Product=2, SerialNumber=0
[    3.762145] usb 9-1: Product: USB Optical gaming mouse
[    3.767620] usb 7-1.2: New USB device found, idVendor=1a40, idProduct=0201, bcdDevice= 1.00
[    3.767633] usb 7-1.2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[    3.767638] usb 7-1.2: Product: USB 2.0 Hub [MTT]
[    3.768198] hub 7-1.2:1.0: USB hub found
[    3.768266] hub 7-1.2:1.0: 7 ports detected
[    4.040700] [drm] ib test on ring 6 succeeded
[    4.047339] usb 7-1.2.2: new high-speed USB device number 4 using xhci_hcd
[    4.155107] usb 7-1.2.2: New USB device found, idVendor=14cd, idProduct=168a, bcdDevice= 0.01
[    4.155115] usb 7-1.2.2: New USB device strings: Mfr=1, Product=3, SerialNumber=2
[    4.155119] usb 7-1.2.2: Product: USB Mass Storage Device
[    4.155122] usb 7-1.2.2: Manufacturer: USB Device  
[    4.340673] usb 9-2: new low-speed USB device number 3 using ohci-pci
[    4.527117] usb 9-2: New USB device found, idVendor=1c4f, idProduct=0016, bcdDevice= 1.10
[    4.527139] usb 9-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[    4.527152] usb 9-2: Product: USB Keyboard
[    4.527161] usb 9-2: Manufacturer: SIGMACHIP
[    4.547399] [drm] ib test on ring 7 succeeded
[    4.548021] [drm] Radeon Display Connectors
[    4.548025] [drm] Connector 0:
[    4.548027] [drm]   DP-1
[    4.548030] [drm]   HPD4
[    4.548033] [drm]   DDC: 0x6530 0x6530 0x6534 0x6534 0x6538 0x6538 0x653c 0x653c
[    4.548037] [drm]   Encoders:
[    4.548043] [drm]     DFP1: INTERNAL_UNIPHY2
[    4.548045] [drm] Connector 1:
[    4.548047] [drm]   DP-2
[    4.548049] [drm]   HPD5
[    4.548051] [drm]   DDC: 0x6540 0x6540 0x6544 0x6544 0x6548 0x6548 0x654c 0x654c
[    4.548055] [drm]   Encoders:
[    4.548057] [drm]     DFP2: INTERNAL_UNIPHY2
[    4.548059] [drm] Connector 2:
[    4.548061] [drm]   HDMI-A-1
[    4.548063] [drm]   HPD1
[    4.548065] [drm]   DDC: 0x6550 0x6550 0x6554 0x6554 0x6558 0x6558 0x655c 0x655c
[    4.548069] [drm]   Encoders:
[    4.548071] [drm]     DFP3: INTERNAL_UNIPHY1
[    4.548073] [drm] Connector 3:
[    4.548075] [drm]   DVI-I-1
[    4.548077] [drm]   HPD6
[    4.548079] [drm]   DDC: 0x6580 0x6580 0x6584 0x6584 0x6588 0x6588 0x658c 0x658c
[    4.548083] [drm]   Encoders:
[    4.548085] [drm]     DFP4: INTERNAL_UNIPHY
[    4.548087] [drm]     CRT1: INTERNAL_KLDSCP_DAC1
[    4.550004] [drm] Initialized radeon 2.50.0 20080528 for 0000:01:00.0 on minor 0
[    4.639677] [drm] fb mappable at 0xC05E1000
[    4.639682] [drm] vram apper at 0xC0000000
[    4.639685] [drm] size 8294400
[    4.639687] [drm] fb depth is 24
[    4.639690] [drm]    pitch is 7680
[    4.639794] fbcon: radeondrmfb (fb0) is primary device
[    4.679222] Console: switching to colour frame buffer device 240x67
[    4.681267] radeon 0000:01:00.0: [drm] fb0: radeondrmfb frame buffer device
[    4.701919] AMD-Vi: AMD IOMMUv2 functionality not available on this system - This is not a bug.
[    4.933981] usb 3-3: new high-speed USB device number 4 using ehci-pci
[    5.082113] usb 3-3: New USB device found, idVendor=12d1, idProduct=4321, bcdDevice= 4.09
[    5.082137] usb 3-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    5.082154] usb 3-3: Product: UVC Camera
[    5.082166] usb 3-3: Manufacturer: Ruision
[    5.082178] usb 3-3: SerialNumber: 20200416
[    5.204004] usb 3-4: new high-speed USB device number 5 using ehci-pci
[    5.351827] usb 3-4: New USB device found, idVendor=1058, idProduct=0820, bcdDevice=10.12
[    5.351851] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=5
[    5.351871] usb 3-4: Product: My Passport 0820
[    5.351883] usb 3-4: Manufacturer: Western Digital
[    5.351897] usb 3-4: SerialNumber: 575831314131353648483745
[    7.648623] [drm] amdgpu kernel modesetting enabled.
[    7.648724] amdgpu: CRAT table not found
[    7.648738] amdgpu: Virtual CRAT table created for CPU
[    7.648767] amdgpu: Topology: Add CPU node
[    7.700020] memfd_create() without MFD_EXEC nor MFD_NOEXEC_SEAL, pid=1 'systemd'
[    7.907335] systemd-journald[228]: Received SIGTERM from PID 1 (systemd).
[    8.046832] systemd[1]: systemd 253.5+suse.29.g07bb12a282 running in system mode (+PAM +AUDIT +SELINUX +APPARMOR +IMA -SMACK +SECCOMP +GCRYPT +GNUTLS +OPENSSL +ACL +BLKID +CURL +ELFUTILS +FIDO2 +IDN2 -IDN +IPTC +KMOD +LIBCRYPTSETUP +LIBFDISK +PCRE2 +PWQUALITY +P11KIT +QRENCODE +TPM2 +BZIP2 +LZ4 +XZ +ZLIB +ZSTD +BPF_FRAMEWORK -XKBCOMMON +UTMP +SYSVINIT default-hierarchy=unified)
[    8.046911] systemd[1]: Detected architecture x86-64.
[    8.287931] systemd[1]: bpf-lsm: LSM BPF program attached
[    8.497288] systemd[1]: /usr/lib/systemd/system/plymouth-start.service:15: Unit uses KillMode=none. This is unsafe, as it disables systemd's process lifecycle management for the service. Please update the service to use a safer KillMode=, such as 'mixed' or 'control-group'. Support for KillMode=none is deprecated and will eventually be removed.
[    8.741288] systemd[1]: initrd-switch-root.service: Deactivated successfully.
[    8.761050] systemd[1]: Stopped Switch Root.
[    8.762190] systemd[1]: systemd-journald.service: Scheduled restart job, restart counter is at 1.
[    8.762553] systemd[1]: Created slice Slice /system/getty.
[    8.764805] systemd[1]: Created slice Slice /system/modprobe.
[    8.766485] systemd[1]: Created slice Slice /system/systemd-fsck.
[    8.768131] systemd[1]: Created slice User and Session Slice.
[    8.770018] systemd[1]: Set up automount Arbitrary Executable File Formats File System Automount Point.
[    8.771773] systemd[1]: Stopped target Switch Root.
[    8.772785] systemd[1]: Stopped target Initrd File Systems.
[    8.774582] systemd[1]: Stopped target Initrd Root File System.
[    8.776417] systemd[1]: Reached target Local Integrity Protected Volumes.
[    8.778756] systemd[1]: Reached target Remote File Systems.
[    8.780657] systemd[1]: Reached target Slice Units.
[    8.782607] systemd[1]: Reached target System Time Set.
[    8.784539] systemd[1]: Reached target Local Verity Protected Volumes.
[    8.786479] systemd[1]: Listening on Device-mapper event daemon FIFOs.
[    8.788431] systemd[1]: Listening on LVM2 poll daemon socket.
[    8.791831] systemd[1]: Listening on Process Core Dump Socket.
[    8.793526] systemd[1]: Listening on udev Control Socket.
[    8.795345] systemd[1]: Listening on udev Kernel Socket.
[    8.830913] systemd[1]: Mounting Huge Pages File System...
[    8.832745] systemd[1]: Mounting POSIX Message Queue File System...
[    8.834894] systemd[1]: Mounting Kernel Debug File System...
[    8.836902] systemd[1]: Mounting Kernel Trace File System...
[    8.839826] systemd[1]: Starting Create List of Static Device Nodes...
[    8.841835] systemd[1]: Starting Monitoring of LVM2 mirrors, snapshots etc. using dmeventd or progress polling...
[    8.844141] systemd[1]: Starting Load Kernel Module configfs...
[    8.846140] systemd[1]: Starting Load Kernel Module drm...
[    8.848479] systemd[1]: Starting Load Kernel Module fuse...
[    8.849722] systemd[1]: plymouth-start.service: Deactivated successfully.
[    8.849763] systemd[1]: plymouth-start.service: Unit process 461 (plymouthd) remains running after unit stopped.
[    8.863085] fuse: init (API version 7.38)
[    8.870829] systemd[1]: Stopped Show Plymouth Boot Screen.
[    8.872024] systemd[1]: Dispatch Password Requests to Console Directory Watch was skipped because of an unmet condition check (ConditionPathExists=!/run/plymouth/pid).
[    8.872054] systemd[1]: Reached target Local Encrypted Volumes.
[    8.875150] systemd[1]: plymouth-switch-root.service: Deactivated successfully.
[    8.914077] systemd[1]: Stopped Plymouth switch root service.
[    8.915138] systemd[1]: systemd-fsck-root.service: Deactivated successfully.
[    8.944061] systemd[1]: Stopped File System Check on Root Device.
[    8.945148] systemd[1]: Stopped Journal Service.
[    8.977530] systemd[1]: Starting Journal Service...
[    8.979728] systemd[1]: Starting Load Kernel Modules...
[    8.981702] systemd[1]: Starting Remount Root and Kernel File Systems...
[    8.983748] systemd[1]: Starting Coldplug All udev Devices...
[    8.986495] systemd[1]: Mounted Huge Pages File System.
[    8.987678] systemd[1]: Mounted POSIX Message Queue File System.
[    8.990075] systemd[1]: Mounted Kernel Debug File System.
[    8.991436] systemd[1]: Mounted Kernel Trace File System.
[    8.993402] systemd-journald[553]: Collecting audit messages is disabled.
[    9.024048] systemd[1]: Finished Create List of Static Device Nodes.
[    9.025308] systemd[1]: Started Journal Service.
[    9.350668] random: crng init done
[    9.493267] input: Power Button as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input0
[    9.510685] ACPI: button: Power Button [PWRB]
[    9.516871] input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input1
[    9.532861] ACPI: button: Power Button [PWRF]
[    9.560400] piix4_smbus 0000:00:14.0: SMBus Host Controller at 0xb00, revision 0
[    9.561385] piix4_smbus 0000:00:14.0: Using register 0x2c for SMBus port selection
[    9.568339] piix4_smbus 0000:00:14.0: Auxiliary SMBus Host Controller at 0xb20
[    9.625835] acpi_cpufreq: overriding BIOS provided _PSD data
[    9.638516] input: PC Speaker as /devices/platform/pcspkr/input/input2
[    9.682520] cfg80211: Loading compiled-in X.509 certificates for regulatory database
[    9.683637] Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[    9.769663] Intel(R) Wireless WiFi driver for Linux
[    9.771938] mc: Linux media interface: v0.10
[    9.773419] usb-storage 7-1.2.2:1.0: USB Mass Storage device detected
[    9.782627] scsi host6: usb-storage 7-1.2.2:1.0
[    9.783216] iwlwifi 0000:03:00.0: enabling device (0000 -> 0002)
[    9.783657] usb-storage 3-4:1.0: USB Mass Storage device detected
[    9.802095] iwlwifi 0000:03:00.0: Detected crf-id 0x2816, cnv-id 0x1000200 wfpm id 0x80000000
[    9.802945] iwlwifi 0000:03:00.0: PCI dev 2526/0014, rev=0x321, rfid=0x105110
[    9.816979] scsi host7: usb-storage 3-4:1.0
[    9.818376] usbcore: registered new interface driver usb-storage
[    9.819753] usbcore: registered new interface driver usbhid
[    9.820607] usbhid: USB HID core driver
[    9.827533] r8169 0000:04:00.0 eth0: RTL8168g/8111g, e0:d5:5e:75:9c:dc, XID 4c0, IRQ 46
[    9.828375] r8169 0000:04:00.0 eth0: jumbo features [frames: 9194 bytes, tx checksumming: ko]
[    9.837186] Bluetooth: Core ver 2.22
[    9.838914] NET: Registered PF_BLUETOOTH protocol family
[    9.838915] Bluetooth: HCI device and connection manager initialized
[    9.838995] Bluetooth: HCI socket layer initialized
[    9.838998] Bluetooth: L2CAP socket layer initialized
[    9.839002] Bluetooth: SCO socket layer initialized
[    9.842612] kvm_amd: TSC scaling supported
[    9.844209] kvm_amd: Nested Virtualization enabled
[    9.844210] kvm_amd: Nested Paging enabled
[    9.844225] kvm_amd: LBR virtualization supported
[    9.860228] r8169 0000:04:00.0 enp4s0: renamed from eth0
[    9.861594] Adding 2097216k swap on /dev/sdd2.  Priority:-2 extents:1 across:2097216k FS
[    9.864105] input: USB Optical gaming mouse as /devices/pci0000:00/0000:00:16.0/usb9/9-1/9-1:1.0/0003:04D9:FA51.0001/input/input3
[    9.865088] hid-generic 0003:04D9:FA51.0001: input,hidraw0: USB HID v1.10 Mouse [USB Optical gaming mouse] on usb-0000:00:16.0-1/input0
[    9.866044] input: USB Optical gaming mouse as /devices/pci0000:00/0000:00:16.0/usb9/9-1/9-1:1.1/0003:04D9:FA51.0002/input/input4
[    9.868328] usbcore: registered new interface driver uas
[    9.917769] MCE: In-kernel MCE decoding enabled.
[    9.925222] hid-generic 0003:04D9:FA51.0002: input,hidraw1: USB HID v1.10 Keyboard [USB Optical gaming mouse] on usb-0000:00:16.0-1/input1
[    9.926004] input: USB Optical gaming mouse Consumer Control as /devices/pci0000:00/0000:00:16.0/usb9/9-1/9-1:1.2/0003:04D9:FA51.0003/input/input5
[    9.935000] BTRFS info (device sdd1): using crc32c (crc32c-intel) checksum algorithm
[    9.935011] BTRFS info (device sdd1): using free space tree
[    9.937507] usbcore: registered new interface driver snd-usb-audio
[    9.941986] videodev: Linux video capture interface: v2.00
[    9.950913] usbcore: registered new interface driver btusb
[    9.964548] iwlwifi 0000:03:00.0: WRT: Overriding region id 0
[    9.965388] iwlwifi 0000:03:00.0: WRT: Overriding region id 1
[    9.966215] iwlwifi 0000:03:00.0: WRT: Overriding region id 2
[    9.967049] iwlwifi 0000:03:00.0: WRT: Overriding region id 3
[    9.967881] iwlwifi 0000:03:00.0: WRT: Overriding region id 4
[    9.968010] usb 3-3: Found UVC 1.10 device UVC Camera (12d1:4321)
[    9.968682] iwlwifi 0000:03:00.0: WRT: Overriding region id 6
[    9.970227] iwlwifi 0000:03:00.0: WRT: Overriding region id 8
[    9.971030] iwlwifi 0000:03:00.0: WRT: Overriding region id 9
[    9.971775] iwlwifi 0000:03:00.0: WRT: Overriding region id 10
[    9.972526] iwlwifi 0000:03:00.0: WRT: Overriding region id 11
[    9.972884] usbcore: registered new interface driver uvcvideo
[    9.973236] iwlwifi 0000:03:00.0: WRT: Overriding region id 15
[    9.974695] iwlwifi 0000:03:00.0: WRT: Overriding region id 16
[    9.975390] iwlwifi 0000:03:00.0: WRT: Overriding region id 18
[    9.976608] iwlwifi 0000:03:00.0: WRT: Overriding region id 19
[    9.977365] iwlwifi 0000:03:00.0: WRT: Overriding region id 20
[    9.978047] iwlwifi 0000:03:00.0: WRT: Overriding region id 21
[    9.978777] iwlwifi 0000:03:00.0: WRT: Overriding region id 28
[    9.980018] iwlwifi 0000:03:00.0: loaded firmware version 46.ff18e32a.0 9260-th-b0-jf-b0-46.ucode op_mode iwlmvm
[    9.980933] rtl8192ce 0000:05:00.0: enabling device (0000 -> 0003)
[    9.981760] rtl8192ce: Chip Version ID: B_CHIP_92C
[    9.984043] input: USB Optical gaming mouse as /devices/pci0000:00/0000:00:16.0/usb9/9-1/9-1:1.2/0003:04D9:FA51.0003/input/input6
[    9.984888] hid-generic 0003:04D9:FA51.0003: input,hiddev96,hidraw2: USB HID v1.10 Device [USB Optical gaming mouse] on usb-0000:00:16.0-1/input2
[    9.985811] input: SIGMACHIP USB Keyboard as /devices/pci0000:00/0000:00:16.0/usb9/9-2/9-2:1.0/0003:1C4F:0016.0004/input/input7
[    9.992612] rtl8192ce: Using firmware rtlwifi/rtl8192cfw.bin
[   10.000064] ieee80211 phy0: Selected rate control algorithm 'rtl_rc'
[   10.000405] rtlwifi: rtlwifi: wireless switch is on
[   10.001543] snd_hda_intel 0000:01:00.1: enabling device (0000 -> 0002)
[   10.002359] Bluetooth: hci0: Found device firmware: intel/ibt-18-16-1.sfi
[   10.002387] snd_hda_intel 0000:01:00.1: Force to non-snoop mode
[   10.003112] Bluetooth: hci0: Boot Address: 0x40800
[   10.004628] Bluetooth: hci0: Firmware Version: 108-45.22
[   10.005397] Bluetooth: hci0: Firmware already loaded
[   10.008087] rtl8192ce 0000:05:00.0 wlp5s0: renamed from wlan0
[   10.029418] iwlwifi 0000:03:00.0: Detected Intel(R) Wireless-AC 9260 160MHz, REV=0x321
[   10.030382] thermal thermal_zone0: failed to read out thermal zone (-61)
[   10.031332] snd_hda_intel 0000:01:00.1: bound 0000:01:00.0 (ops radeon_audio_component_bind_ops [radeon])
[   10.034445] input: HDA ATI HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:02.0/0000:01:00.1/sound/card2/input8
[   10.040773] hid-generic 0003:1C4F:0016.0004: input,hidraw3: USB HID v1.10 Keyboard [SIGMACHIP USB Keyboard] on usb-0000:00:16.0-2/input0
[   10.040951] input: HDA ATI HDMI HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:02.0/0000:01:00.1/sound/card2/input9
[   10.041795] input: SIGMACHIP USB Keyboard Consumer Control as /devices/pci0000:00/0000:00:16.0/usb9/9-2/9-2:1.1/0003:1C4F:0016.0005/input/input14
[   10.042347] input: HDA ATI HDMI HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:02.0/0000:01:00.1/sound/card2/input10
[   10.046109] snd_hda_codec_realtek hdaudioC1D0: autoconfig for ALC887-VD: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:line
[   10.046903] snd_hda_codec_realtek hdaudioC1D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[   10.047712] snd_hda_codec_realtek hdaudioC1D0:    hp_outs=1 (0x1b/0x0/0x0/0x0/0x0)
[   10.048476] snd_hda_codec_realtek hdaudioC1D0:    mono: mono_out=0x0
[   10.049258] snd_hda_codec_realtek hdaudioC1D0:    dig-out=0x11/0x0
[   10.050031] snd_hda_codec_realtek hdaudioC1D0:    inputs:
[   10.050864] snd_hda_codec_realtek hdaudioC1D0:      Front Mic=0x19
[   10.051641] snd_hda_codec_realtek hdaudioC1D0:      Rear Mic=0x18
[   10.052425] snd_hda_codec_realtek hdaudioC1D0:      Line=0x1a
[   10.066469] input: HDA ATI SB Front Mic as /devices/pci0000:00/0000:00:14.2/sound/card1/input16
[   10.098503] iwlwifi 0000:03:00.0: base HW address: d4:3b:04:21:0f:48, OTP minor version: 0x4
[   10.100746] input: SIGMACHIP USB Keyboard System Control as /devices/pci0000:00/0000:00:16.0/usb9/9-2/9-2:1.1/0003:1C4F:0016.0005/input/input15
[   10.101632] hid-generic 0003:1C4F:0016.0005: input,hidraw4: USB HID v1.10 Device [SIGMACHIP USB Keyboard] on usb-0000:00:16.0-2/input1
[   10.102023] input: HDA ATI HDMI HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:02.0/0000:01:00.1/sound/card2/input11
[   10.108843] input: HDA ATI SB Rear Mic as /devices/pci0000:00/0000:00:14.2/sound/card1/input17
[   10.109912] input: HDA ATI SB Line as /devices/pci0000:00/0000:00:14.2/sound/card1/input18
[   10.110888] input: HDA ATI SB Line Out as /devices/pci0000:00/0000:00:14.2/sound/card1/input19
[   10.111863] input: HDA ATI SB Front Headphone as /devices/pci0000:00/0000:00:14.2/sound/card1/input20
[   10.113692] input: HDA ATI HDMI HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:02.0/0000:01:00.1/sound/card2/input12
[   10.126177] input: HDA ATI HDMI HDMI/DP,pcm=11 as /devices/pci0000:00/0000:00:02.0/0000:01:00.1/sound/card2/input13
[   10.166158] ieee80211 phy1: Selected rate control algorithm 'iwl-mvm-rs'
[   10.168692] iwlwifi 0000:03:00.0 wlp3s0: renamed from wlan0
[   10.787920] scsi 6:0:0:0: Direct-Access     USB Mass  Storage Device  1.00 PQ: 0 ANSI: 0
[   10.790105] sd 6:0:0:0: Attached scsi generic sg5 type 0
[   10.790488] sd 6:0:0:0: [sde] Media removed, stopped polling
[   10.794263] sd 6:0:0:0: [sde] Attached SCSI removable disk
[   10.841757] scsi 7:0:0:0: Direct-Access     WD       My Passport 0820 1012 PQ: 0 ANSI: 6
[   10.844380] scsi 7:0:0:1: Enclosure         WD       SES Device       1012 PQ: 0 ANSI: 6
[   10.849602] sd 7:0:0:0: Attached scsi generic sg6 type 0
[   10.851007] sd 7:0:0:0: [sdf] 3906963456 512-byte logical blocks: (2.00 TB/1.82 TiB)
[   10.851088] scsi 7:0:0:1: Attached scsi generic sg7 type 13
[   10.853868] sd 7:0:0:0: [sdf] Write Protect is off
[   10.855783] sd 7:0:0:0: [sdf] Mode Sense: 47 00 10 08
[   10.857501] sd 7:0:0:0: [sdf] No Caching mode page found
[   10.859291] sd 7:0:0:0: [sdf] Assuming drive cache: write through
[   13.238870] BTRFS info (device sdd1): auto enabling async discard
[   13.429952] systemd-journald[553]: Received client request to flush runtime journal.
[   13.434604] systemd-journald[553]: File /var/log/journal/13b2ccaaf12c4698b4de465f1c772ba4/system.journal corrupted or uncleanly shut down, renaming and replacing.
[   13.482644] audit: type=1400 audit(1689680951.469:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="lsb_release" pid=1057 comm="apparmor_parser"
[   13.485809] audit: type=1400 audit(1689680951.473:3): apparmor="STATUS" operation="profile_load" profile="unconfined" name="samba-dcerpcd" pid=1061 comm="apparmor_parser"
[   13.486914] audit: type=1400 audit(1689680951.473:4): apparmor="STATUS" operation="profile_load" profile="unconfined" name="nvidia_modprobe" pid=1058 comm="apparmor_parser"
[   13.487868] audit: type=1400 audit(1689680951.473:5): apparmor="STATUS" operation="profile_load" profile="unconfined" name="nvidia_modprobe//kmod" pid=1058 comm="apparmor_parser"
[   13.488788] audit: type=1400 audit(1689680951.473:6): apparmor="STATUS" operation="profile_load" profile="unconfined" name="samba-rpcd" pid=1062 comm="apparmor_parser"
[   13.489756] audit: type=1400 audit(1689680951.476:7): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ghostscript" pid=1056 comm="apparmor_parser"
[   13.490728] audit: type=1400 audit(1689680951.476:8): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ghostscript///usr/bin/hpijs" pid=1056 comm="apparmor_parser"
[   13.491697] audit: type=1400 audit(1689680951.476:9): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ping" pid=1055 comm="apparmor_parser"
[   13.497318] audit: type=1400 audit(1689680951.486:10): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/bin/lessopen.sh" pid=1068 comm="apparmor_parser"
[   13.498879] audit: type=1400 audit(1689680951.486:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="php-fpm" pid=1059 comm="apparmor_parser"
[   14.009933] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   14.010699] Bluetooth: BNEP filters: protocol multicast
[   14.011441] Bluetooth: BNEP socket layer initialized
[   14.160969] vboxdrv: loading out-of-tree module taints kernel.
[   14.184286] vboxdrv: Found 8 processor cores/threads
[   14.207435] vboxdrv: TSC mode is Invariant, tentative frequency 4018610748 Hz
[   14.208030] vboxdrv: Successfully loaded version 7.0.8 r156879 (interface 0x00330004)
[   14.248255] NET: Registered PF_QIPCRTR protocol family
[   14.573236] bpfilter: Loaded bpfilter_umh pid 1313
[   14.574060] Started bpfilter
[   14.910611] Generic FE-GE Realtek PHY r8169-0-400:00: attached PHY driver (mii_bus:phy_addr=r8169-0-400:00, irq=MAC)
[   15.111481] r8169 0000:04:00.0 enp4s0: Link is Down
[   15.307113] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.307133] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.307143] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.307151] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.307159] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.307166] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.307173] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.307591] iwlwifi 0000:03:00.0: Registered PHC clock: iwlwifi-PTP, with index: 0
[   15.540628] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.540649] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.540659] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.540667] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.540674] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.540681] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   15.540688] ACPI: \: failed to evaluate _DSM bf0212f2-788f-c64d-a5b3-1f738e285ade (0x1001)
[   16.169695]  sdf: sdf1
[   16.169900] sd 7:0:0:0: [sdf] Attached SCSI disk
[   16.172731] Bluetooth: MGMT ver 1.22
[   16.177138] it87: Found IT8620E chip at 0x228, revision 4
[   16.177171] it87: Beeping is supported
[   16.184158] NET: Registered PF_ALG protocol family
[   16.196532] scsi 7:0:0:1: Wrong diagnostic page; asked for 1 got 8
[   16.196542] scsi 7:0:0:1: Failed to get diagnostic page 0x1
[   16.196547] scsi 7:0:0:1: Failed to bind enclosure -19
[   16.196614] ses 7:0:0:1: Attached Enclosure device
[   16.303770] NET: Registered PF_PACKET protocol family
[   16.384352] VBoxNetFlt: Successfully started.
[   16.388675] VBoxNetAdp: Successfully started.
[   17.839788] wlp5s0: authenticate with 88:ac:c0:68:76:f1
[   17.839806] wlp5s0: 80 MHz not supported, disabling VHT
[   17.849951] wlp5s0: send auth to 88:ac:c0:68:76:f1 (try 1/3)
[   17.852013] wlp5s0: authenticated
[   17.853968] wlp5s0: associate with 88:ac:c0:68:76:f1 (try 1/3)
[   17.860384] wlp5s0: RX AssocResp from 88:ac:c0:68:76:f1 (capab=0x1c11 status=0 aid=2)
[   17.860818] wlp5s0: associated
[   17.898696] wlp5s0: Limiting TX power to 20 (20 - 0) dBm as advertised by 88:ac:c0:68:76:f1
[   18.047516] IPv6: ADDRCONF(NETDEV_CHANGE): wlp5s0: link becomes ready
[   19.715068] wlp3s0: authenticate with 88:ac:c0:68:76:f2
[   19.723564] wlp3s0: send auth to 88:ac:c0:68:76:f2 (try 1/3)
[   19.763536] wlp3s0: authenticated
[   19.763928] wlp3s0: associate with 88:ac:c0:68:76:f2 (try 1/3)
[   19.767352] wlp3s0: RX AssocResp from 88:ac:c0:68:76:f2 (capab=0x1931 status=0 aid=3)
[   19.770179] wlp3s0: associated
[   19.910962] IPv6: ADDRCONF(NETDEV_CHANGE): wlp3s0: link becomes ready
[   24.271116] systemd-journald[553]: File /var/log/journal/13b2ccaaf12c4698b4de465f1c772ba4/user-1000.journal corrupted or uncleanly shut down, renaming and replacing.
[   37.621680] warning: `kded5' uses wireless extensions which will stop working for Wi-Fi 7 hardware; use nl80211
[   40.866015] Bluetooth: RFCOMM TTY layer initialized
[   40.866032] Bluetooth: RFCOMM socket layer initialized
[   40.866040] Bluetooth: RFCOMM ver 1.11
[   53.244007] Bluetooth: hci0: Invalid exception type 03
[   58.365010] Bluetooth: hci0: Invalid exception type 03
[  106.809386] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[  107.669446] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[  107.742887] usb 7-1.2.2: reset high-speed USB device number 4 using xhci_hcd
[  108.156063] usb 7-1.2.2: device not accepting address 4, error -22
[  109.019513] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[  109.019754] usb 7-1.2.2: USB disconnect, device number 4
[  109.992922] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[  110.839601] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[  110.839695] usb 7-1.2-port2: attempt power cycle
[  112.019577] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[  112.092944] usb 7-1.2.2: new high-speed USB device number 8 using xhci_hcd
[  112.093132] usb 7-1.2.2: Device not responding to setup address.
[  112.299711] usb 7-1.2.2: Device not responding to setup address.
[  112.509583] usb 7-1.2.2: device not accepting address 8, error -71
[  112.509757] usb 7-1.2-port2: unable to enumerate USB device
[  113.509743] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[  114.373119] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[  114.373258] usb 7-1.2-port2: attempt power cycle
[  115.546551] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[  116.406571] usb 7-1.2-port2: Cannot enable. Maybe the USB cable is bad?
[  116.406703] usb 7-1.2-port2: unable to enumerate USB device

Maverick1024 · July 18, 2023, 12:25pm

Based on the logs it’s complaining about unable to enumerate USB device. Have you tried different USB ports, or tried using a different keyboard/mouse? Just trying to rule out bad USB ports or bad keyboard/mouse. I have a feeling since the problems didn’t start until after you updated TW that maybe it’s a kernel issue. Is this on a laptop or desktop?

One other thing I’d try if you can is create a live USB of another distro, eg. Fedora or Leap, and see if you see the same issue.

SuseKat · July 18, 2023, 4:30pm

Hey Maverick,

Yes, I have tried different USB ports and devices and the same issue keeps occurring. This is not the first time that a TW update broke the USB driver in this install.

I like your suggestion of switching to Leap or Fedora. I really do like openSUSE so I’ll try Leap first. I think my hardware it just too incompatible with the frequent kernel updates. I’m about to travel so I might not reply for a week, but I’m downloading the new images as I write and will report back soon.

Thanks for the support!

Maverick1024 · July 18, 2023, 4:39pm

Yeah, one other suggestion would be to go into Advanced Options from the boot menu and try booting to an older kernel to see if that corrects the problem. If that works then you’ll know that you’ll have to wait for a kernel update to fix the USB driver. But the good news is that your computer will still be usable if that’s the case.

SuseKat · July 19, 2023, 3:18pm

Hello Maverick,

So after some playing around, I’ve learned that the issue arises in kernel 6.4.3.1 and 6.4.2.1. I installed Leap 15.5 on my system and the same issue occurs.

After some playing around with the USB ports, I found out that the USB1.10 drivers no longer work.
This is output of one of the respective ports using usb-devices

T:  Bus=09 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 4
D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=1d6b ProdID=0001 Rev=05.14
S:  Manufacturer=Linux 5.14.21-150500.55.7-default ohci_hcd
S:  Product=OHCI PCI host controller
S:  SerialNumber=0000:00:16.0
C:  #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms