USB connection not working

English Hardware
#1

Hello.
I have done my last update about a week ago,and since than my USB port doesn’t work.
Whatever I plug in,it’s not recognized. I’ve tried to plug digital photo-camera and my cell-phone,but nothing. Can you help me? :sarcastic:

#2

As usual, you must not only tell what you think that is wrong (nothing is recognized), but you must prove so with a something the computer says.
What about

lsusb

with a device connected?

#3

Also type dmesg in a terminal right after inserting the usb device. If it is not seen by the system there will be no mention of it, but if it is there will be messages identifying the device, driver is use and what problems where found, if any.

Also, if this is a front-panel usb connector, check the wiring. I may have gotten loose or disconnected.

#4

Thanks for the advices.
We tried both of these codes,and when we type ‘lsusb’ into the terminal,it recognizes the plugged device. But we can’t open it. When I click on my usb widget,it tells me :
“no devices plugged in”. How can I open plugged devices?

#5

This is the terminal message for typing ‘lsusb’ command:

goran@linux-goran:~> lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 04cb:013c Fuji Photo Film Co., Ltd FinePix S3000 Zoom (DSC)
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
goran@linux-goran:~>

#6

Now that your question changes from hardware (“my USB port doesn’t work”) to software, it would be nice when you told which openSUSE level you use and which desktop environment?

BTW, please next time when you post computer output, post it between CODE tags: Posting in Code Tags - A Guide.

#7

I use 4.4.4 (KDE 4.4.4) “release 3” . I think that OpenSUSE is level 5.

#8

Did they worked before the update, in this same KDE 4.4.4?

If so, one thing you may try is to roll the kernel back to the previous version you had, probably the DVD version (also available in the oss repo that you have installed by default in yast>Software management.

#9

In relation to the camera, some have a “camera mode” and a “disk mode” you can choose in the camera setup for data transfer. Usually the “disk mode” make the computer see the camera as a normal pendrive or memory card. So, can your system read pendrives normally?

Before you ask, as you seem to be new on this: no, “disk mode” is not the term used in every camera setup. Your’s may have a different (but recognizable) name.

#10

It can not be 5. I bet it is 11.3
You get he openSUSE level with

cat /etc/SuSE-release

And do you mind now describing what your problem “exactly” is? Your original message that the USB port(s) do(es) not function is not true because the device is recognised and listed. Now a good prblem description has three parts:

  1. what you did (I plugged device so and so in the USB port);
  2. what you expected to happen;
  3. what happend (something different or nothing at all).
    Also you talk about an update. Please be more precise. What did you update using what and how.

Allways keep in mind that none of us were sitting behind you for the last few days checking what you were doing. Thus you have to tell us every bit of information that may have connection with your problem and may be even information that does not seem to be connected to your problem.

@brunnomcl: do not forget the OP says he has the same problem with his cellphone. Does that fit in your mode switch theory?

#11

Perhaps, if the cellphone also have a proprietary-type interface or such. All I had until today (won’t buy an Iphone, too expensive here) where seen as storage, so that was just guessing. But given the initial vagueness of the OP I tought it was worth a try. :\

#12

[QUOTE=brunomcl;2278237
But given the initial vagueness of the OP I tought it was worth a try. :[/QUOTE]
IMHO you leave off the word “initial”. rotfl!

#13

@brunnomcl: do not forget the OP says he has the same problem with his cellphone. Does that fit in your mode switch theory?

It can do, a lot of nokia phones for example ask something like Nokia PC Suite/Nokia Ovi Suite or Data Transfer, to which you would most likely choose Data Transfer before you could do anything with it

I’ve never had much luck doing anything other than data transfers with mobile phones under linux though admittedly I’ve not put a whole lot of effort into trying to do anything else with them

Perhaps devices like phones and cameras may not be the best things to use for testing whether the system handles usb devices ok because of this ‘mode switch’ thing

Might be better to test with something like a ‘known good’ usb pen drive or an external usb hard drive first, if it shows up as a drive in dolphin at least you would know the problem isn’t down to ‘USB connection not working’