Urgent help please

red-Chaos · May 17, 2010, 10:33pm

openSUSE-11.2-GNOME-LiveCD-i686 been having some real issues installing it, everything went ok up until after rebooting and creating cofigurations the screen sunddenly went blank/black then all buttons went dead, I have to remove the battery to restart. When i try to booting in gnone it takes me to the safe mode sreen like, i can however boot in safe mode. Am new to linux and i realy wana get it up and running. I must however state ive tried gnone 11.1 already after two installations i got it up and running but due to some internet probs i had to removed it and decide to try 11.2. Any help would be highly appreciated.

Video Card

RADEON XPRESS 200M Series (Microsoft Corporation - WDDM) 

    Company: ATI Technologies Inc.

    VideoProcessor: 

    VideoMemoryType: Unknown

    AdapterDACType: Internal DAC(400MHz)

    InfFilename: atiilhag.inf (ati2mtag_RS482M)

    InstalledDisplayDrivers: atiumdag.dll,atiumdva.dll,atitmmxx.dll

    DriverVersion: 6.0.5275.0

    DriverDate: 11/2/2006 12:36:43 AM

            PNPDeviceID: PCI\VEN_1002&DEV_5975&SUBSYS_01F51028&REV_00\4&1A9BDD30&0&2808

    VideoArchitecture: VGA

    Resolution: 1280 * 800 Pixels

    CurrentNumberOfColors: 4294967296

    ValidRefreshRate: 59 - 59 Hz

    CurrentRefreshRate: 59 Hz

    CurrentBitsPerPixel: 32 Bits

    Availability: Running/Full Power

Monitor

Generic PnP Monitor

    MonitorManufacturer: (Standard monitor types)

    Resolution: 1280 * 800 Pixels

    PixelsPerLogicalInch: 96 * 96 Pixels/Inch

            PNPDeviceID: DISPLAY\MS_0000\5&2A0AC185&0&UID268435456

    Availability: Running/Full Power

oldcpu · May 17, 2010, 10:41pm

Next time, do not remove the battery. Simply hold down the on/off button for about 15 seconds or so. In most laptops that will switch OFF the power.

Reference getting your graphics working, it would help you if you learned some basic practical theory. Please read this thread (2nd post in particular): openSUSE Graphic Card Practical Theory Guide for Users - openSUSE Forums

… there are big improvements planned for the Radeon driver in openSUSE-11.3 and you may find the openSUSE-11.3 milestone6 driver worth testing: Software.openSUSE.org

So you could boot to run level 3 (which is explained in that quoted guide/thread) and try the radeon driver while in run level 3 :

sax2 -r -m 0=radeon

and then reboot/test (via ‘shutdown -r now’) or if the radeon driver does not work, do the same but this time with the vesa driver via:

sax2 -r -m 0=vesa

and again try rebooting.

oldcpu · May 17, 2010, 10:44pm

Next time, please do us on the forum a favour and do NOT use a title such as “Urgent help please”. Your politeness is appreciated by installed a title with something like:
Graphics in 11.2 w/Radeon x200 install fails would be more preferable and more helpful.

Most of us serious dislike the sort of Title you made, as we may or may not be able to help, and we have absolutely no idea from that title to help us decide if we should bother opening the post. 99% of the time I refuse to open posts with titles like “Urgent Help Please” because there are too many other more specific posts asking for help where I can better focus my attention.

Edit: Before I forget - WELCOME to our forum and to openSUSE.

Sorry to read your initial experience has been so rough.

red-Chaos · May 17, 2010, 10:45pm

Thanks for the quick reply i will take i look into in, thanks again

oldcpu · May 17, 2010, 10:46pm

Sorry , I mistyped that.

I meant to say you may find the openSUSE-11.3 Milestone6 liveCD worth testing.

red-Chaos · May 17, 2010, 10:55pm

Thanks again, i would love to but its been a bit hard here, bean downloading 11.2 for the past 3 days, the first copy gnome(DVD) went on a long pause and eventually restart at 3.2G of 4+G, the second wen corrupt and currently(liveCD 11.2) take me all night lastnight to download slow internet connection.

DenverD · May 18, 2010, 8:26am

red-Chaos wrote:
> the second went corrupt

be SURE to do this http://tinyurl.com/yajm2aq before install attempt!

if any errors are found do NOT install…instead see the following for
help on getting a perfect install disk:

http://en.opensuse.org/Download_Help
http://tinyurl.com/yhf65pv
http://tinyurl.com/ycly3eg

red-Chaos · May 19, 2010, 11:42am

Thanks for all the help so far, i have fallow the steps above, and try re-installing. What i have seen now seems like a booting problem the installation right where the screen went black during the first installation no longer does but instead abrupt that is exactly in the final process after reboot where it is Automatically Creating Configuration, it then take me to FailSafe Screen where i can only enter commands thats where am stuck. However if i boot from live disk and check System > Boot Loader i got this error: Because Of The Partitioning, The Boot Loader Cannot Be Installed Properly.
It now seems the the MBR is corrupt, ive tried booting form an windows7 DVD to overwrite with a new MBR but it wont boot either an unexpected error accurs, i can only boot from liveCD. Any further help would be highly appreciated .

gogalthorp · May 19, 2010, 6:23pm

Are you getting a grub boot menu?

Because you have a ATI video card we may need to do a work around.

At the boot screen press 3 to boot to terminal mode.

Log in as root.

type
sax2 -r -m 0=vesa

then type
reboot

This should get you to a GUI if so come back for further instructions.

red-Chaos · May 19, 2010, 7:10pm

Thanks for your response, i no no longer have an display error i tried sax2 -r -m 0=radeon after the first installation where i got the black screen as oldcpu suggest and try reinstall now at this point where the screen went black no longer does but instead abrupt and take me to a failsafe srceen as explain below. yes i got a grub boot menu where i can select OS i.e

opensuse //take me back to a fail safe screen
windows 1 //dont work display BOOTMR cnt found
windows 2 //windows7 load ok
opensuse faulsafe

The failsafe screen is all i get whenever i try to boot opensuse gnone where the installation left off. As mention above it seems its the BMR got corrupt cause i cant overwrite it nor replacae

oldcpu · May 19, 2010, 7:15pm

Note I also suggested if that did not work to try:

sax2 -r -m 0=vesa

did you try that also ?

red-Chaos · May 19, 2010, 7:19pm

Below are results i think which might help

fdisk
Disk /dev/sda: 60.0 GB, 60011642880 bytes
255 heads, 63 sectors/track, 7296 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: 0x20000000

Device Boot Start End Blocks Id System
/dev/sda1 1 10 80293+ de Dell Utility
/dev/sda2 11 1316 10485760 7 HPFS/NTFS
/dev/sda3 1316 5039 29904997 7 HPFS/NTFS
/dev/sda4 * 5039 7296 18133467 f W95 Ext’d (LBA)
/dev/sda5 5207 6082 7036438+ 8e Linux LVM
/dev/sda6 6083 7296 9751423+ 83 Linux
/dev/sda7 5039 5048 68374 83 Linux
/dev/sda8 5048 5206 1277136 8e Linux LVM

Partition table entries are not in disk order

Disk /dev/sdb: 16.0 GB, 16028794368 bytes
64 heads, 32 sectors/track, 15286 cylinders
Units = cylinders of 2048 * 512 = 1048576 bytes
Disk identifier: 0x6de64dcf

Device Boot Start End Blocks Id System
/dev/sdb1 * 1 693 709632 83 Linux

Disk /dev/sdb1: 726 MB, 726663168 bytes
64 heads, 32 sectors/track, 693 cylinders
Units = cylinders of 2048 * 512 = 1048576 bytes
Disk identifier: 0x6de64dcf

 Device Boot      Start         End      Blocks   Id  System

/dev/sdb1p1 * 1 693 709632 83 Linux

Disk /dev/dm-0: 1379 MB, 1379926016 bytes
255 heads, 63 sectors/track, 167 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: 0x00000000

Disk /dev/dm-0 doesn’t contain a valid partition table

Disk /dev/dm-1: 10.3 GB, 10267656192 bytes
255 heads, 63 sectors/track, 1248 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: 0x00000000

Disk /dev/dm-1 doesn’t contain a valid partition table

Disk /dev/dm-2: 6840 MB, 6840909824 bytes
255 heads, 63 sectors/track, 831 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Disk identifier: 0x00000000

Disk /dev/dm-2 doesn’t contain a valid partition table

fstab
Directory: /media/7e0ada78-26a5-459f-b300-b894a6cd2bab/etc
Wed May 19 17:52:33 UTC 2010
linux@linux:/media/7e0ada78-26a5-459f-b300-b894a6cd2bab/etc> cat fstab
/dev/system/swap swap swap defaults 0 0
/dev/system/root / ext4 acl,user_xattr 1 1
/dev/disk/by-id/ata-Hitachi_HTS541660J9SA00_SB2BDBSLGXL60N-part7 /boot ext4 acl,user_xattr 1 2
/dev/system/home /home ext4 acl,user_xattr 1 2
/dev/disk/by-id/ata-Hitachi_HTS541660J9SA00_SB2BDBSLGXL60N-part2 /windows/C ntfs-3g users,gid=users,fmask=133,dmask=022,locale=en_US.UTF-8 0 0
/dev/disk/by-id/ata-Hitachi_HTS541660J9SA00_SB2BDBSLGXL60N-part3 /windows/D ntfs-3g users,gid=users,fmask=133,dmask=022,locale=en_US.UTF-8 0 0
proc /proc proc defaults 0 0
sysfs /sys sysfs noauto 0 0
debugfs /sys/kernel/debug debugfs noauto 0 0
devpts /dev/pts devpts mode=0620,gid=5 0 0

menu.lst

Modified by YaST2. Last modification on Tue May 18 22:55:17 EST 2010

THIS FILE WILL BE PARTIALLY OVERWRITTEN by perl-Bootloader

Configure custom boot parameters for updated kernels in /etc/sysconfig/bootloader

default 0
timeout 8
##YaST - generic_mbr
gfxmenu (hd0,6)/message
##YaST - activate

###Don’t change this comment - YaST2 identifier: Original name: linux###
title openSUSE 11.2
root (hd0,6)
kernel /vmlinuz-2.6.31.5-0.1-default splash=silent quiet showopts vga=0x317
initrd /initrd-2.6.31.5-0.1-default

###Don’t change this comment - YaST2 identifier: Original name: windows 1###
title windows 1
rootnoverify (hd0,1)
chainloader +1

###Don’t change this comment - YaST2 identifier: Original name: windows 2###
title windows 2
rootnoverify (hd0,2)
chainloader +1

###Don’t change this comment - YaST2 identifier: Original name: failsafe###
title Failsafe – openSUSE 11.2
root (hd0,6)
kernel /vmlinuz-2.6.31.5-0.1-default showopts apm=off noresume nosmp maxcpus=0 edd=off powersaved=off nohz=off highres=off processor.max_cstate=1 x11failsafe vga=0x317
initrd /initrd-2.6.31.5-0.1-default

red-Chaos · May 19, 2010, 7:23pm

yes after it suggest i run a test before i save it then another blackscreen freeze

oldcpu · May 19, 2010, 7:50pm

You could also, as an interm measure, using the fbdev driver. Try:

sax2 -r -m 0=fbdev

or try to force a low resolution with the vesa driver using

sax2 -r -l -m 0=vesa

Frankly, you are likely better off with openSUSE-11.3 (currently in milestone6) which has big improvements to the radeon driver. Download from here.

red-Chaos · May 20, 2010, 1:43pm

Try both none seems to work, am now downloading 11.3milstone6 but in the mean time could you guide me on how to remove those portions,grub and fix the MBR, ive tried to overwrite it with a new MBR but cnt seems to boot from windows OS DVD either ive also tried window7 manager to restore a boot backup i had created earlier before all this but it cant seems to restore got some index =0 error and when i run from opesuseliveCD and select Systems > Boot Loader i got an error stating that because of the partition boot loader cannot install properly

oldcpu · May 20, 2010, 3:40pm

I recommend you start a new thread on this grub subject. The probability of you getting the help you need on a thread with the title “Urgent Help Please” is LOW. There are HUNDREDs of posts on this thread, and no one has the time to read everyone. So we ONLY read those where we think we might know a bit more about the subject so that we can help in an optimal/proficient manner.

I know a bit about MBR and grub, and such, but there are others who know WAY MORE than I on that subject and you really should start a new post so as to get their attention.

DenverD · May 20, 2010, 4:41pm

red-Chaos wrote:
> ive tried to overwrite it with a new MBR but cnt seems to
> boot from windows OS DVD either

that sounds like you have a hardware problem (flaky DVD reader)!