upgrade screen locks up entire computer

So I have had this happen every single time I’ve updated SUSE. I get an alert this morning that there were updates, I closed all applications I had open just in case this was what was causing the problem.

I then clicked on view to view the updates. It showed me OS updates and a number of programs. I then clicked to reboot and update.

When I do this, the entire computer locks up and never reboots. I end up having to hard power off the computer and turn it back on. It always works when I do this, but not very assuring.

NOTE: I also tried ctrl alt f1-f4 to see if I could get a terminal open to force a reboot that way but the computer is locked solid. Won’t allow me to do anything at all, even though mouse is still moving around.

Anyone else having this issue?

I’m on an HP Sprectre 360

Thanks,

G