Unstable openSUSE 11.3 on Gateway Laptop (64-bit): please help

Hello all,

I’m rather new to Linux and haven’t been on it for more than a week. I’ve been trying to find a Linux operating system that’d be compatible with my computer - I went through about 4 of them before finding openSUSE and really liking it.

My main problem now, however, is that it seems to be rather unstable when it comes to running programs after a while. I’ve been on the computer for about 30 minutes for this session and tried using skype, for example. After about 5-10 minutes of using it, skype ended up crashing. There weren’t any other programs open at the time either. After a while of doing anything, it usually lags up, taking about a minute to unstick so programs respond, and even gets to the point where it sometimes doesn’t detect my keyboard strokes (though I think this is a separate problem that has to do with the disfunctional multimedia buttons - usually, after a minute or two, the typing begins to work again).

I’ve also noticed, however, that when trying to start up, the computer automatically goes to a ‘start up options’ screen where I can either boot in openSUSE normally or try the failsafe option. Is this normal? Usually, before shutting down or booting up, a black screen with white writing will flash by, sometimes followed by multicolored stripes before settling on the openSUSE log-in screen - at first this freaked me out and I’m still not sure if that means it’s having an adverse reaction with the computer. The webcam doesn’t stay disabled either after restarting, but I’m not sure if this is normal or not.

Has anyone else experienced these problems? The Windows Vista Home 64-bit that I had installed on my computer originally was OEM and I tried calling Gateway for help with the computer when something happened to the operating system that made it unable to connect to the internet regardless of what I tried to do (even the system diagnostics tool didn’t help). I mention this because I’m wondering if the fact that it was OEM might have something to do with it? Or should I not try Linux at all on here and return back to Windows for this one? I’ve read around and a few people have said Linux is best working when installed by the manufacturer before purchase. Is this true?

After the problem with Vista, when I came upon the Linux OS’s I was really intrigued, and I find I really like them especially for the fact that there’s so much interaction with the terminal command prompt. I’d like to continue working with the openSUSE OS but does it sound like I should? or should I install the 32-bit version instead?

Any help is appreciated. I’ll attach my computer’s make-up information below in case it helps:

Computer Manufacturer: Gateway
Model: M-2623U
Processor: AMD Turion X2 Dual-Core Mobile RM-72 2.10GHz
System Type: 64-bit Operating System
Memory: 4096 MB DDR2 667 MHz Dual Channel memory (2 × 2048 MB)
HD space: 160 GB 5400 RPM Serial ATA hard drive
Former Operating System: Windows Vista Home Premium Service Pack 2
Length of time owned: About 2 years

Thank you!

I have 2 machines that are new installs of OpenSuse 11.3 64-bit

Both of these machines were flaky until I installed the proprietary nVidia drivers. For whatever reason, with the nouveau driver my machines would lock up at random times ranging from minutes to hours. There was no pattern to it and it made me start to question the integrity of the hardware. Now they just work.

Maybe the proprietary driver is your solution too.

I’ve also noticed, however, that when trying to start up, the computer automatically goes to a ‘start up options’ screen where I can either boot in openSUSE normally or try the failsafe option. Is this normal? Usually, before shutting down or booting up, a black screen with white writing will flash by, sometimes followed by multicolored stripes before settling on the openSUSE log-in screen - at first this freaked me out and I’m still not sure if that means it’s having an adverse reaction with the computer.

The startup options are normal - part of the grub boot loader. The artifacts you’re seeing are probably related to your graphics hardware and driver in use. Post the details. One way to get this info from a terminal window:

/sbin/lspic -nnk

With more info about your graphics, we may be able to offer a solution.

Or should I not try Linux at all on here and return back to Windows for this one? I’ve read around and a few people have said Linux is best working when installed by the manufacturer before purchase. Is this true?

Thats not necessarily true re Linux installation. Most users install Linux after purchase of any computer hardware.

Aw, maybe so. I’ll check that out when I wake up in the morning and will let you know :slight_smile: thank you!

Deano_ferrari,
I tried using the command you gave me but it didn’t work :frowning: I looked through the sbin directory in the Nautilus File Browser, and found a file called ‘lspci’ though. I wasn’t sure if this would produce the same information (to be honest, much of what goes on in the terminal overwhelms me since I’m not sure what much of it means lol so, I hope this helps at least). Here’s a copy and paste of what I found out though after putting in this command:

/sbin/lspci -nnk

00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge [1022:9600]
Subsystem: Gateway 2000 Device [107b:0391]
00:01.0 PCI bridge [0604]: Gateway 2000 Device [107b:9602]
00:04.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0) [1022:9604]
Kernel driver in use: pcieport
00:06.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2) [1022:9606]
Kernel driver in use: pcieport
00:07.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3) [1022:9607]
Kernel driver in use: pcieport
00:11.0 SATA controller [0106]: ATI Technologies Inc SB700/SB800 SATA Controller [IDE mode] [1002:4390]
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: ahci
00:12.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: ohci_hcd
00:12.1 USB Controller [0c03]: ATI Technologies Inc SB700 USB OHCI1 Controller [1002:4398]
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: ohci_hcd
00:12.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: ehci_hcd
00:13.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: ohci_hcd
00:13.1 USB Controller [0c03]: ATI Technologies Inc SB700 USB OHCI1 Controller [1002:4398]
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: ohci_hcd
00:13.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: ehci_hcd
00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 3a)
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: piix4_smbus
00:14.1 IDE interface [0101]: ATI Technologies Inc SB700/SB800 IDE Controller [1002:439c]
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: pata_atiixp
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383]
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: HDA Intel
00:14.3 ISA bridge [0601]: ATI Technologies Inc SB700/SB800 LPC host controller [1002:439d]
Subsystem: Gateway 2000 Device [107b:0391]
00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384]
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor HyperTransport Configuration [1022:1300] (rev 40)
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Address Map [1022:1301]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor DRAM Controller [1022:1302]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Miscellaneous Control [1022:1303]
Kernel driver in use: k10temp
00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] Family 11h Processor Link Control [1022:1304]
01:05.0 VGA compatible controller [0300]: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics] [1002:9612]
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: radeon
01:05.1 Audio device [0403]: ATI Technologies Inc RS780 Azalia controller [1002:960f]
Subsystem: ATI Technologies Inc Device [1002:9612]
Kernel driver in use: HDA Intel
02:00.0 Ethernet controller [0200]: Marvell Technology Group Ltd. 88E8040 PCI-E Fast Ethernet Controller [11ab:4354] (rev 12)
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: sky2
03:00.0 Network controller [0280]: RaLink RT2860 [1814:0781]
Subsystem: Device [1a32:0302]
Kernel driver in use: rt2860
06:09.0 Mass storage controller [0180]: O2 Micro, Inc. Integrated MS/xD Controller [1217:7130] (rev 03)
Subsystem: Gateway 2000 Device [107b:0391]
06:09.2 SD Host controller [0805]: O2 Micro, Inc. Integrated MMC/SD Controller [1217:7120] (rev 02)
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: sdhci-pci

Yeah, sorry about that - it was a typo. (I should have checked that first). Here’s the relevant bit concerning your graphics:

01:05.0 VGA compatible controller [0300]: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics] [1002:9612]
Subsystem: Gateway 2000 Device [107b:0391]
Kernel driver in use: radeon

You’re using the open source radeon driver. You may want to try using the proprietary ATI driver. If you decide to install it, you should follow this guide:

openSUSE Lizards » ATI HD57xxx fglrx drivers under 11.3

As you can see, it may be a bit daunting for a new user, or those not comfortable with using terminal commands.

This thread may also be useful:

ATI driver doesn’t work on Opensuse 11.3 x86_64

I’m sorry it took me so long to answer; was working on getting the laptop setup and whatnot.

Thank you so much for the help :slight_smile: It ended up running a heck of alot smoother than it did before, and, what I’m mainly happy about was that it handled connecting to the internet without problem. Wonderful! I appreciate the assistance! :slight_smile:

Glad to have been of assistance. :slight_smile: