unable to write CD or DVD

g_kovacs · November 5, 2009, 12:23pm

I’m having a serious problem!
I use SuSE 11.1 with Gnome and the problem is the following:

inserting the empty, blank disc: CD or DVD
the system is realizeing it is eg. a Blank CD-R Disc
I’m loading Brasero, choosing New Data Disc Projet, adding the files and then klick to Burn and geting the message:

>> Please, replace the disc with a supported CD or DVD.
>> It is not possible to write the current set of plugins.

Other CD/DVD writer applications have same problems eg. I installed Nero Linux 4 and it does not see the inserted, entire disc. I have repeated with many types of discs but the problem is given and does not change.

I have an ASUS CD/DVD-RW …

I would be grateful for helping …

didencool · November 5, 2009, 12:49pm

g kovacs wrote:

> I’m having a serious problem!
> I use SuSE 11.1 with Gnome and the problem is the following:
> - inserting the empty, blank disc: CD or DVD
> - the system is realizeing it is eg. a Blank CD-R Disc
> - I’m loading Brasero, choosing New Data Disc Projet, adding the files
> and then klick to Burn and geting the message:
>
>>> Please, replace the disc with a supported CD or DVD.
>>> It is not possible to write the current set of plugins.
>
> Other CD/DVD writer applications have same problems eg. I installed
> Nero Linux 4 and it does not see the inserted, entire disc. I have
> repeated with many types of discs but the problem is given and does not
> change.
>
> I have an ASUS CD/DVD-RW …
>
> I would be grateful for helping …

if I correctly understand…

for dvdrw this is more or less simple
try type at console
~>dvd+rw-format -blank=full /dev/dvd
also as far as I understand from this forum when I was asked exactly the
same question no need to blank dvd-rw, you can write image over a written
dvd-rw disk

as for cd-rw this is a bit different
I recommend you to read a little about this
http://tr.im/EdeX
in short you need to know what bus is used by your writer
that is sample of mine


~> wodim -scanbus
scsibus4:
4,0,0   400) *
**4,1,0   401) 'HL-DT-ST' 'DVD-RAM GSA-H55L' '1.03' Removable CD-
ROM**
4,2,0   402) *
4,3,0   403) *
4,4,0   404) *
4,5,0   405) *
4,6,0   406) *
4,7,0   407) *

in my case you should know 4,1,0 to blank your cd-rw
so the command will be


~> cdrecord blank=all dev=4,1,0

change figures 4,1,0 with yours one
if you still have a problem, please post the output from console here.

–
WBR

g_kovacs · November 5, 2009, 2:11pm

I used your suggestions and getting:

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
RawPower:~ # dvd+rw-format -blank=full /dev/dvd

BD/DVD±RW/-RAM format utility by <appro@fy.chalmers.se>, version 7.1.
mounted media doesn’t appear to be DVD±RW, DVD-RAM or Blu-ray
RawPower:~ # wodim -scanbus
scsibus0:
0,0,0 0) 'ASUS ’ 'DRW-24B1ST ’ ‘1.01’ Removable CD-ROM
0,1,0 1) *
0,2,0 2) *
0,3,0 3) *
0,4,0 4) *
0,5,0 5) *
0,6,0 6) *
0,7,0 7) *
RawPower:~ # cdrecord blank=all dev=0,0,0
WARNING: the deprecated pseudo SCSI syntax found as device specification.
Support for that may cease in the future versions of wodim. For now,
the device will be mapped to a block device file where possible.
Run “wodim --devices” for details.
Device type : Removable CD-ROM
Version : 5
Response Format: 2
Capabilities :
Vendor_info : 'ASUS ’
Identification : 'DRW-24B1ST ’
Revision : ‘1.01’
Device seems to be: Generic mmc2 DVD-R/DVD-RW.
Using generic SCSI-3/mmc CD-R/CD-RW driver (mmc_cdr).
Driver flags : MMC-3 SWABAUDIO BURNFREE FORCESPEED
Supported modes: TAO PACKET SAO SAO/R96P SAO/R96R RAW/R16 RAW/R96P RAW/R96R
Speed set to 8468 KB/s
Starting to write CD/DVD at speed 48.0 in real BLANK mode for single session.
Last chance to quit, starting real write in 0 seconds. Operation starts.
Errno: 5 (Input/output error), blank unit scsi sendcmd: no error
CDB: A1 00 00 00 00 00 00 00 00 00 00 00
status: 0x2 (CHECK CONDITION)
Sense Bytes: 70 00 05 00 00 00 00 0A 00 00 00 00 30 06 00 00
Sense Key: 0x5 Illegal Request, Segment 0
Sense Code: 0x30 Qual 0x06 (cannot format medium - incompatible medium) Fru 0x0
Sense flags: Blk 0 (not valid)
cmd finished after 0.003s timeout 9600s
wodim: Cannot blank disk, aborting.
RawPower:~ #
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

It is done. I used the magic commands, but the problem is not solved. Moreover I have not understand yet what should be the main problem … what is the thing that doesn’t want to work at the background.

As I’ve said, inserting an empty disc (DVD or CD), using a CD/DVD Burning program eg. Brasero and these programs can’t handle the discs, can’t write them. I have just one option to create ISO image, but I don’t want to do this …

So the main questions are:

what should I do?
what are the parameters must be changed and how can I achieve these?

I’m a beginner in the Linux world and I would like to understand the root of the problem and attain the solution.
(So, why can’t CD/DVD burning programs handle (empty) CDs and DVDs?)

didencool · November 5, 2009, 2:45pm

g kovacs wrote:

> I’m a beginner in the Linux world and I would like to understand the
> root of the problem and attain the solution.
> (So, why can’t CD/DVD burning programs handle (empty) CDs and DVDs?)
the main reson that I suggest to you run console, is to have a error output.
And to have complitly be sure that all good with your writer device.
the problem that you post here looks like bad media for me… I may be
wrong.
But all ouput is good enough. So you have good working device.
but as far I understand you want GUI not CLI.

I recommend you to use k3b (it is from kde but there is no matter) programm
not brasero.

~>sudo zypper in k3b
or use yast

I am really did not understand why Brasero did not work for you. It normally
works. But I have troubles with it. So I switch to console.
genisoimage + growisofs
but k3b is really good and stable. You can use it. As for Nero I use it once
with opensuse 10.3 or so. It works. Also very stable to me.
and I never use gnome internel burner (baker?)

–
WBR

didencool · November 5, 2009, 2:52pm

g kovacs wrote:

> ~ # wodim -scanbus
and one note, looks like you work by root user.
never do that use sudo instead if you really need to run with root
privelegies.

–
WBR

g_kovacs · November 5, 2009, 6:57pm

I installed k3b … and it gave the message:
>>>>>>>>>>>>>>>>>>>>>>
No CD/DVD writer found.
K3b did not find an optical writing device in your system. Thus, you will not be able to burn CDs or DVDs. However, you can still use other K3b features like audio track extraction or audio transcoding or ISO9660 image creation.
<<<<<<<<<<<<<<<<<<<<<<

growbag · November 5, 2009, 7:04pm

Does the burner and the same disk work under Windows?

I started to have CD/DVD writing troubles a few weeks back, it turned out that my burner was on it’s way out and I got a new one under warranty.

Is the DVD drive connected to the same cable as your hard disk? That can cause many problems. Always hook it to it’s own cable.

g_kovacs · November 5, 2009, 9:02pm

Description of my PC:

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

CPU: *
AMD Phenom II AM3 X4 965 Quad-Core Black Edition *
CPU Cooler: *
Zalman CPU CNPS7000C-ALCU *
Motherboard: *
Gigabyte AM3 MA790XT-UD4P *
Memory: *
Corsair DDR3 XMS3 4096MB/1333MHz Kit TW3X4G1333C9 *
Videocard: *
Gigabyte PCI-E ATI HD4850 R485MC-1GH *
HDD: *
WD Black Caviar SATA II 500GB 7200rpm 32MB WD5001AALS *
DVD: *
ASUS DVD-RW SATA DRW-24B1ST *
Chassis: *
Cooler Master Elite 331 RC-331-KKN1-GP *
Power Supply: *
HKC 550W USP-5550(12) *

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

I bought it two mounths ago and everything connected properly, I have checked these… I haven’t had to use the CD/DVD writer yet ( ->pendrive ). I have a notebook with the same Linux (SuSE 11.1) but it is a 32bit system and all the hardwares working appropriately and I can write CDs or DVDs.
The HDD and the DVD-RW are connected independently with two cable. The device is working just in Read-mode as it turned out.

Now the question is:
-Is there any confusion with ASUS DVD-RWs and Linux?

Of course, maybe the product is wrong… RW is R(W) or just simply R, maybe damaged.

growbag · November 5, 2009, 10:41pm

Can you try the drive in a friend’s computer or get a local shop to test it out, that might help nail the problem down.

g_kovacs · November 6, 2009, 4:28pm

Today, I bought a new other DVD/RW, it’s an LG …
At the first sight everything was alright when I started k3b (error wasn’t occured) … just 1 message: the device is ready to use … OK, I tought … it’s good … and tried to write a disc. BUT it didn’t see the inserted empty disc …
I tied the followings again:

RawPower:~ # dvd+rw-format -blank=full /dev/dvd

BD/DVD±RW/-RAM format utility by <appro@fy.chalmers.se>, version 7.1.
mounted media doesn’t appear to be DVD±RW, DVD-RAM or Blu-ray
RawPower:~ # wodim -scanbus
scsibus0:
0,0,0 0) ‘HL-DT-ST’ 'DVDRAM GH22NS50 ’ ‘TN01’ Removable CD-ROM
0,1,0 1) *
0,2,0 2) *
0,3,0 3) *
0,4,0 4) *
0,5,0 5) *
0,6,0 6) *
0,7,0 7) *
RawPower:~ # cdrecord blank=all dev=0,0,0
WARNING: the deprecated pseudo SCSI syntax found as device specification.
Support for that may cease in the future versions of wodim. For now,
the device will be mapped to a block device file where possible.
Run “wodim --devices” for details.
Device type : Removable CD-ROM
Version : 5
Response Format: 2
Capabilities :
Vendor_info : ‘HL-DT-ST’
Identification : 'DVDRAM GH22NS50 ’
Revision : ‘TN01’
Device seems to be: Generic mmc2 DVD-R/DVD-RW.
Using generic SCSI-3/mmc CD-R/CD-RW driver (mmc_cdr).
Driver flags : MMC-3 SWABAUDIO BURNFREE
Supported modes: TAO PACKET SAO SAO/R96P SAO/R96R RAW/R16 RAW/R96P RAW/R96R
Speed set to 8468 KB/s
Starting to write CD/DVD at speed 48.0 in real BLANK mode for single session.
Last chance to quit, starting real write in 0 seconds. Operation starts.
Errno: 5 (Input/output error), blank unit scsi sendcmd: no error
CDB: A1 00 00 00 00 00 00 00 00 00 00 00
status: 0x2 (CHECK CONDITION)
Sense Bytes: 70 00 05 00 00 00 00 0A A1 00 00 80 30 05 00 00
Sense Key: 0x5 Illegal Request, Segment 0
Sense Code: 0x30 Qual 0x05 (cannot write medium - incompatible format) Fru 0x0
Sense flags: Blk 0 (not valid)
cmd finished after 0.002s timeout 9600s
wodim: Cannot blank disk, aborting.
RawPower:~ #

And tried again to use k3b, but at the starting:

No CD/DVD writer found.
K3b did not find an optical writing device in your system. Thus, you will not be able to burn CDs or DVDs. However, you can still use other K3b features like audio track extraction or audio transcoding or ISO9660 image creation.

So…

Why do I get the message:
‘mounted media doesn’t appear to be DVD±RW, DVD-RAM or Blu-ray’?

It is nonsense that two different device would be wrong … so the devices are alright, but Linux isn’t.

>>>
#########################################################
My question is now:

how can I configure the system to use the DVD-RW properly?
#########################################################

Please, somebody help me to solve this serious problem!>:(

growbag · November 6, 2009, 5:52pm

It’s very odd!

The easiest thing to eliminate would be the Linux distro you are using. Can you try another liveCD, maybe Knoppix or Kubuntu or something?

But maybe try one with a slightly older kernel than the distro you are using now as it might be a kernel driver problem.

That would tell you at least if it was a distro specific issue.

The only other things I can think of are:

Try a few different disks. My burner had an issue with Verbatim 8xDL disks, but would write to Maxell 8 speeds fine.
Power supply - try removing all unnecessary devices from the computer, ie minimum RAM, use the onboard graphics if available etc’.
Mainboard. It might be a problem with the drive controller built onto the mainboard. In that case there’s not much you can do!

I really wouldn’t expect it to be 2 faulty DVD drives, but in computerland some weird stuff happens for no apparent reason! I once spent a whole week on a computer, changing every component in the thing. When I put the original parts in another box, it worked! How a steel box made any difference I will never know :sarcastic:.

I wish you luck, these things are extremely frustrating.

growbag · November 6, 2009, 6:00pm

Another thought - you will know it’s a drive/media problem if when you insert a disk, it makes all kinds of funny noises, or takes ages to “settle down”. Even if you don’t have it connected to the mainboard, just the power.

But that doesn’t explain why K3b doesn’t see any writer!

Try logging in as root, see if that makes any diff.

g_kovacs · November 6, 2009, 10:27pm

OK, I’ve tried … as root …
Both the ASUS and LG are working well …
But, k3b freezes after the writing procedure. (as root)
I tried to write CD/DVD with ‘brasero’ as root, too … it’s also working.

So, at first: Thank You for the idea!

Your suggestion is working … but it is not convenient (or safe) to use anything as root…

But, the question is still put on…
>>> How can I configure my SuSE 11.1 (64bit) system to handle the problem is given?

As it has turned out, there is something trouble with linux, something must be changed. Butm, what is it? And, where is it?
Moreover, how to do?

(ok ‘how to do?’ I know … type something eg. a string into the appropriate files … or etc.)

g_kovacs · November 7, 2009, 12:55am

If I run ‘k3b’ in terminal (as admin):
/* it freezes after writing eg. a CD */

g_kovacs · November 7, 2009, 1:09am

I tried to include a copy of the Terminal’s message, but it’s not possible because if the text is inserted I get the message: ‘too many images are included’.

BenderBendingRodriguez · November 7, 2009, 1:25am

Hmmm , it looks to me as some permission problems. Have you tried adding yourself to the disk and cdrom group (just a temporary workaround)? If it will work then i must ask, have you applied all available updates?

malcolmlewis · November 7, 2009, 1:40am

Hi
You need to use the code tags when posting the message eg;


some text output

If its a lot, use pastebin.com or nopaste.com and post the URL back here

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 2.6.27.37-0.1-default
up 3 days 21:20, 2 users, load average: 0.03, 0.04, 0.00
GPU GeForce 8600 GTS Silent - CUDA Driver Version: 190.18

g_kovacs · November 8, 2009, 4:57pm

OK!

The problem is solved. (I was careless…)

The solution:
-> One has to be associated to the group of ‘disk’. It is required eg. to be able to write CDs or DVDs.
/* It can be done easily (visually) in YaST > User and Group Management. */

Thanks for all!

BenderBendingRodriguez · November 8, 2009, 5:06pm

Hmmm,i am not associated with that group yet i am able to write to CDs and DVDs. The solution is more of a temporary workaround until you find the reason you couldn’t write to them…

g_kovacs · November 13, 2009, 2:53pm

Yes, maybe it is not the global solution of the problem (just a local), but it works. If you have any idea please tell me… I will try them…

unable to write CD or DVD

OK, I’ve tried … as root … Both the ASUS and LG are working well … But, k3b freezes after the writing procedure. (as root) I tried to write CD/DVD with ‘brasero’ as root, too … it’s also working.

So, at first: Thank You for the idea!

OK, I’ve tried … as root …
Both the ASUS and LG are working well …
But, k3b freezes after the writing procedure. (as root)
I tried to write CD/DVD with ‘brasero’ as root, too … it’s also working.