Unable to see Youtube videos - help to check setup

English Applications
1

Hi

I have just installed Suse 12.1 on a newer machine and when I go to Youtube I just have a black box.

Software
Firefox 7.0.1
Suse 12.1

I have carried out the instructions here:
14. Browser Plugins - Install Plugins For Your Web Browser Such As Flash and Java

There are four plugins installed:
ImageBam

I have also rebooted the machine. I would appreciate any help to get Youtube videos to work. Thank you.

2

Am 26.08.2012 01:06, schrieb nappy501:
> Firefox 7.0.1

From that I guess you have not yet installed any updates, there are
plenty, I would first update the system to get all bugfixes which were
released since 12.1 was originally released and the (after a reboot
since there are also updates for the kernel) try it again, Firefox is at
the moment at version 14 and maybe the flash plugin you installed is
simply not backwards compatible to Firefox 7.

To get all updates you can simply run yast online update aka YOU or you
open a terminal and run the command


su -
zypper patch

–
PC: oS 12.2 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.8.4 | GeForce GT 420
ThinkPad E320: oS 12.1 x86_64 | i3@2.30GHz | 8GB | KDE 4.8.5 | HD 3000
eCAFE 800: oS 12.1 i586 | AMD Geode LX 800@500MHz | 512MB | KDE 3.5.10

3

Martin Helm wrote:

> To get all updates you can simply run yast online update aka YOU or you
> open a terminal and run the command
>


> su -
> zypper patch
>

Typically, you need to run patch twice

4

caf4926 wrote:
> Typically, you need to run patch twice

You are right of course

–
PC: oS 12.2 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.8.4 | GeForce GT 420
ThinkPad E320: oS 12.1 x86_64 | i3@2.30GHz | 8GB | KDE 4.8.5 | HD 3000
eCAFE 800: oS 12.1 i586 | AMD Geode LX 800@500MHz | 512MB | KDE 3.5.10

5

Thank you caf4926](http://forums.opensuse.org/members/caf4926.html) and ](http://forums.opensuse.org/members/martin_helm.html)martin_helm](http://forums.opensuse.org/members/martin_helm.html). I thought I had done that. In fact I ran it 3 times and rebooted the machine. It then said ‘nothing to do’.

On Youtube I no longer see a black box, now it is just grey all over? It now says Firefox 14.0.1

Regards

6

nappy501 wrote:

>
> Thank you ‘caf4926’ (http://forums.opensuse.org/members/caf4926.html)
> and ’
’
> (http://forums.opensuse.org/members/martin_helm.html)‘martin_helm’
> (http://forums.opensuse.org/members/martin_helm.html). I thought I had
> done that. In fact I ran it 3 times and rebooted the machine. It then
> said ‘nothing to do’.
>
> On Youtube I no longer see a black box, now it is just grey all over?
> It now says Firefox 14.0.1
>
> Regards
>
>

Try disabling Hardware Acceleration in flash settings

7

nappy501 wrote:
> On Youtube I no longer see a black box, now it is just grey all over?

Does it contain anything like an info about crashed plugin?
What graphics card and driver do you have? Maybe that is related.
Have you tested with a different browser if it works there?

–
PC: oS 12.2 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.8.4 | GeForce GT 420
ThinkPad E320: oS 12.1 x86_64 | i3@2.30GHz | 8GB | KDE 4.8.5 | HD 3000
eCAFE 800: oS 12.1 i586 | AMD Geode LX 800@500MHz | 512MB | KDE 3.5.10

8

No, it is all grey, you cannot see where the box is supposed to be. There is no ‘lego block’ to say it has crashed.
I think this is the information for the graphics card

sbin/lspci | grep VGA
01:00.0 VGA compatible controller: ATI Technologies Inc RV280 [Radeon 9200 PRO] (rev 01)

I tried Konqueror, it crashed straight off. I tried Midori, that is showing an empty black box.

9

Please can you tell me how to disable Hardware Accelaration? Thank you.

10

And this


/sbin/lspci -nnk | grep VGA -iA2
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc RV280 [Radeon 9200 PRO] [1002:5960] (rev 01)
        Subsystem: Hightech Information System Ltd. Excalibur Radeon 9250 [17af:2020]
    
  Kernel driver in use: radeon
11

What happens if you right click into the gray box, do you get a context
menu? I have never seen what you describe, so I am sorry if I ask something
obvious.
Are you sure this box is the flashplayer and not for example the xine plugin
trying to show a video (I do not have it so I don’t know when and what it
wants to show) or a failed attempt to show a video via html5?

–
PC: oS 12.2 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.8.4 | GeForce GT 420
ThinkPad E320: oS 12.1 x86_64 | i3@2.30GHz | 8GB | KDE 4.8.5 | HD 3000
eCAFE 800: oS 12.1 i586 | AMD Geode LX 800@500MHz | 512MB | KDE 3.5.10

12

nappy501 wrote:

>
> caf4926;2481999 Wrote:
>> nappy501 wrote:
>>
>> >
>> > Thank you ‘caf4926’ (‘View Profile: caf4926 - openSUSE Forums’
>> (http://forums.opensuse.org/members/caf4926.html))
>> > and ’
>> ’
>> > (‘http://forums.opensuse.org/members/martin_helm.html)‘martin_helm’
>> (http://tinyurl.com/bler3ef)’
>> > (‘View Profile: martin_helm - openSUSE Forums’
>> (http://forums.opensuse.org/members/martin_helm.html)). I thought I had
>> > done that. In fact I ran it 3 times and rebooted the machine. It
>> then
>> > said ‘nothing to do’.
>> >
>> > On Youtube I no longer see a black box, now it is just grey all over?
>> > It now says Firefox 14.0.1
>> >
>> > Regards
>> >
>> >
>>
>>
>> Try disabling Hardware Acceleration in flash settings
>
> Please can you tell me how to disable Hardware Accelaration? Thank
> you.
>
>
https://docs.google.com/open?id=0B3e0lLG3OdqETzJtVnE0OUpLQlU

13

When I right click nothing happens. There is not a grey box. See here:
ImageBam

I have never seen what you describe, so I am sorry if I ask something
obvious.
Are you sure this box is the flashplayer and not for example the xine plugin
trying to show a video (I do not have it so I don’t know when and what it
wants to show) or a failed attempt to show a video via html5?

14

I have never seen a situation where there is simply absolutely nothing.
No idea what that is.
So I guess you cannot disable hardware acceleration either since there
is nothing there where you can disable it :frowning:

–
PC: oS 12.2 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.8.4 | GeForce GT 420
ThinkPad E320: oS 12.1 x86_64 | i3@2.30GHz | 8GB | KDE 4.8.5 | HD 3000
eCAFE 800: oS 12.1 i586 | AMD Geode LX 800@500MHz | 512MB | KDE 3.5.10

15

Hi
Switch to html5? http://www.youtube.com/html5

Click on the link at the bottom, “Join the HTML5 Trial”

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 3.0.38-0.5-default
up 2 days 5:30, 3 users, load average: 2.44, 2.31, 2.25
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

16

Am 27.08.2012 00:23, schrieb malcolmlewis:
> Hi
> Switch to html5? http://www.youtube.com/html5
>
> Click on the link at the bottom, “Join the HTML5 Trial”
>
Good idea, there is also a small program named smtube from packman to
play youtube videos outside the browser with mplayer which I use sometimes.

–
PC: oS 12.2 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.8.4 | GeForce GT 420
ThinkPad E320: oS 12.1 x86_64 | i3@2.30GHz | 8GB | KDE 4.8.5 | HD 3000
eCAFE 800: oS 12.1 i586 | AMD Geode LX 800@500MHz | 512MB | KDE 3.5.10

17

Martin Helm wrote:

> Good idea, there is also a small program named smtube from packman to
> play youtube videos outside the browser with mplayer which I use
> sometimes.

Thinking of Packman
Have you run the multimedia
http://forums.opensuse.org/content/107-re-multi-media-restricted-format-installation-guide.html

18

On 08/26/2012 01:06 AM, nappy501 wrote:
> I have just installed Suse 12.1

hey napP, there is no such software that i know of!!

maybe you meant to spell openSUSE??

–
dd

19

Yes, of course.

20

After I upgraded to KDE 4.8.5 and nvidia driver series 304, my machine also shows a black box where the video should be. Though I just discovered in Firefox that “For your safety, Firefox has disabled your outdated version of Java.” when checking for latest versions of plug-ins.