Unable to install updates

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1

Hey all, I have a Dell Latitude D630 running 13.1 with a Core 2 Duo, 250GB SSD and 8 gigs of RAM and I can’t get it to install updates. When I click on the update bug in the lower right-hand corner I get this error:

The package glibc is essential to correct operation and cannot be removed using this tool.

When I try to run zypper update from a terminal I get variations of this error:

Retrieving: vorbis-tools-1.4.0-14.1.1_14.4.1.x86_64.drpm .......................................................................[done]
Applying delta: ./vorbis-tools-1.4.0-14.1.1_14.4.1.x86_64.drpm .................................................................[done]
(  1/591) Installing: libvpx1-1.3.0-51.1 ......................................................................................[error]
Installation of libvpx1-1.3.0-51.1 failed:
Error: Subprocess failed. Error: RPM failed: error: db4 error(-30986) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found
error: error(-30986) getting "System/Libraries" records from Group index
error: libvpx1-1.3.0-51.1.x86_64: install failed


Abort, retry, ignore? [a/r/i] (a): a
Problem occured during or after installation or removal of packages:
Installation aborted by user

Please see the above error message for a hint.

I tried **Retry **a few times on some of my previous attempts at updating this machine but no joy.

This is a new install of OpenSUSE. I did have a problem getting the wireless card to work but the following command got me up and running:

su -c "echo blacklist b43 > /etc/modprobe.d/50-b43.conf"

I checked the last couple of entries in dmesg but I have no idea what I’m reading:

  121.909785] SFW2-INext-DROP-DEFLT IN=enp9s0 OUT= MAC= SRC=fe80:0000:0000:0000:021c:23ff:fe3f:b3b8 DST=ff02:0000:0000:0000:0000:0000:0000:00fb LEN=84 TC=0 HOPLIMIT=255 FLOWLBL=0 PROTO=UDP SPT=5353 DPT=5353 LEN=44 
  185.917974] SFW2-INext-DROP-DEFLT IN=enp9s0 OUT= MAC= SRC=fe80:0000:0000:0000:021c:23ff:fe3f:b3b8 DST=ff02:0000:0000:0000:0000:0000:0000:00fb LEN=84 TC=0 HOPLIMIT=255 FLOWLBL=0 PROTO=UDP SPT=5353 DPT=5353 LEN=44 
  201.226109] nf_conntrack: automatic helper assignment is deprecated and it will be removed soon. Use the iptables CT target to attach helpers instead.
  313.922246] SFW2-INext-DROP-DEFLT IN=enp9s0 OUT= MAC= SRC=fe80:0000:0000:0000:021c:23ff:fe3f:b3b8 DST=ff02:0000:0000:0000:0000:0000:0000:00fb LEN=84 TC=0 HOPLIMIT=255 FLOWLBL=0 PROTO=UDP SPT=5353 DPT=5353 LEN=44 
  569.952332] SFW2-INext-DROP-DEFLT IN=enp9s0 OUT= MAC= SRC=fe80:0000:0000:0000:021c:23ff:fe3f:b3b8 DST=ff02:0000:0000:0000:0000:0000:0000:00fb LEN=84 TC=0 HOPLIMIT=255 FLOWLBL=0 PROTO=UDP SPT=5353 DPT=5353 LEN=44 
Sutude:/home/jobee #

I Googled the glibc error but I found nothing regarding my update problem. Does anyone see anything in the above error messages?

Thanks,

Joe B

2

Please can we see

zypper lr -d
3

Oh yeah, I added the Packman repository because of the wireless issue. I’ve also Refreshed and Cleaned the repositories a few times.

Thanks,

Joe B

4

Hi caf4926, here’s the zypper lr -d:

Sutude:/home/jobee # zypper lr -d
#  | Alias                     | Name                               | Enabled | Refresh | Priority | Type   | URI                                                                                | Service
---+---------------------------+------------------------------------+---------+---------+----------+--------+------------------------------------------------------------------------------------+--------
 1 | ftp.gwdg.de-suse          | Packman Repository                 | Yes     | Yes     |   99     | rpm-md | http://ftp.gwdg.de/pub/linux/packman/suse/openSUSE_13.1/                           |        
 2 | openSUSE-13.1-1.10        | openSUSE-13.1-1.10                 | No      | Yes     |   99     | yast2  | hd:///?device=/dev/disk/by-id/usb-Lexar_USB_Flash_Drive_AADERAIXQUTEOS5U-0:0-part2 |        
 3 | repo-debug                | openSUSE-13.1-Debug                | No      | Yes     |   99     | NONE   | http://download.opensuse.org/debug/distribution/13.1/repo/oss/                     |        
 4 | repo-debug-update         | openSUSE-13.1-Update-Debug         | No      | Yes     |   99     | NONE   | http://download.opensuse.org/debug/update/13.1/                                    |        
 5 | repo-debug-update-non-oss | openSUSE-13.1-Update-Debug-Non-Oss | No      | Yes     |   99     | NONE   | http://download.opensuse.org/debug/update/13.1-non-oss/                            |        
 6 | repo-non-oss              | openSUSE-13.1-Non-Oss              | Yes     | Yes     |   99     | yast2  | http://download.opensuse.org/distribution/13.1/repo/non-oss/                       |        
 7 | repo-oss                  | openSUSE-13.1-Oss                  | Yes     | Yes     |   99     | yast2  | http://download.opensuse.org/distribution/13.1/repo/oss/                           |        
 8 | repo-source               | openSUSE-13.1-Source               | No      | Yes     |   99     | NONE   | http://download.opensuse.org/source/distribution/13.1/repo/oss/                    |        
 9 | repo-update               | openSUSE-13.1-Update               | Yes     | Yes     |   99     | rpm-md | http://download.opensuse.org/update/13.1/                                          |        
10 | repo-update-non-oss       | openSUSE-13.1-Update-Non-Oss       | Yes     | Yes     |   99     | rpm-md | http://download.opensuse.org/update/13.1-non-oss/                                  |        
Sutude:/home/jobee #

I just saw my Flash Drive (install media) and removed it, reran Zypper Update but still no joy.

Thanks,

Joe B

5

OK
Please try the following

zypper clean --all

zypper ref

zypper up
6

Well, I got quite a bit further this time. I made it all the way through the downloads and then this happened:

Retrieving package gnome-online-accounts-3.10.5-14.7.x86_64                                         (584/584), 344.9 KiB (  1.0 MiB unpacked)
Retrieving delta: ./x86_64/gnome-online-accounts-3.10.1_3.10.5-1.1_14.7.x86_64.drpm, 50.1 KiB
Retrieving: gnome-online-accounts-3.10.1_3.10.5-1.1_14.7.x86_64.drpm ..................................................................[done]
Applying delta: ./gnome-online-accounts-3.10.1_3.10.5-1.1_14.7.x86_64.drpm ............................................................[done]
(  1/584) Installing: libva1-1.2.1-2.2.1 .............................................................................................[error]
Installation of libva1-1.2.1-2.2.1 failed:
Error: Subprocess failed. Error: RPM failed: error: db4 error(-30986) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found
error: error(-30986) getting "System/Libraries" records from Group index
error: libva1-1.2.1-2.2.1.x86_64: install failed


Abort, retry, ignore? [a/r/i] (a):

What do you suggest next?

Thanks,

Joe B

7

OK
Lets try this

zypper rr 1

zypper ar -f http://packman.inode.at/suse/openSUSE_13.1/ packman

zypper ref

zypper dup --from packman

always select the change to packman versions

then

zypper up
8

Hi,

You can try to rebuild the rpm data base.

rpm  --rebuilddb

for a more verbose output

rpm -vv --rebuilddb

But that output is so fast you need to be a meta human to catch it all :). You can log the output to tmp ( or some place and some arbitrary file name ) and review it later.

rpm -vv --rebuilddb > >(tee -a /tmp/rpmrebuilddb.log) 2>&1

Good Luck.

9

Hey, good point
Try it
It completely slipped my mind

10

→ caf4926, I got as far as zypper dup --from packman and made it to here:

Retrieving: sox-14.4.1-38.2.x86_64.rpm ................[done (52.9 KiB/s)]
( 1/49) Installing: libmediastreamer_base3-2.9.0-3.4 ..............[error]
Installation of libmediastreamer_base3-2.9.0-3.4 failed:
Error: Subprocess failed. Error: RPM failed: error: db4 error(-30986) from dbcursor->c_get: DB_PAGE_NOTFOUND: Requested page not found
error: error(-30986) getting "System/Libraries" records from Group index
error: libmediastreamer_base3-2.9.0-3.4.x86_64: install failed
error: libmediastreamer_base3-2.9.0-3.1.1.x86_64: erase skipped


Abort, retry, ignore? [a/r/i] (a):

Next up is jetchisel’s reccommendaion to rebuild the database…

Thanks,

Joe B

11

Thanks for the help guys! The nod goes to jetchisel, I just rebuilt the database and updated and it succeeded! Thanks again and a Happy New Year to all!

Thanks,

Joe B