Unable to configure HP printer

English Install/Boot/Login
#1

Good day, recently i had openSUSE 12.1 installed on an external hard disk connected via usb to the PC. The installation and configuration went well until i got to the part where is must configure my HP Photosmart C3180 printer connected to the PC via another usb cable. Here all things go bad for me.

After installing the Printer server pattern from yast i started the printer so i may configure it with yast and i got nothing but trouble. If i start the printer while logged in to KDE, the desktop malfunctions:
http://img560.imageshack.us/img560/4808/photo0383w.jpg

Just to be sure i have upgraded to the latest kernel available, rebooted the system and tried to configure the printer from console starting yast in init 3. The result is the same: malfunction of the operating system:
http://img801.imageshack.us/img801/5871/photo0385rc.jpg

In both cases i had to do a “cold” reset from the PC`s button. So… why the printer causes an malfunction of the operating system? Is openSUSE unable to configure a printer if the OS resides inside an usb hard disc and the printer is connected via another usb cable?

Just to be sure i have tried to connect usb sticks and they are working and so is the printer under windows so the printer as a device is working.

#2

This reads to me like a bad (or incomplete) install. There may be other causes for this that others may wish to comment on. Assuming you installed via DVD, did you check the media before starting? The yast error reported at runlevel 3, appears to be unrelated to the printer. I would be tempted to try the following

  1. Updating with ‘zypper up’ at runlevel 3

  2. You could fsck your external drive for errors via a Live CD distro.

#3

Yes i did install openSUSE from a DVD, its the same DVD used to installed openSUSE on other computers; i was checked in the past and no errors have been found.

  1. After installing openSUSE, the upgrade process was made from init 3 to avoid problems and during that operation i did not see any errors coming from packages that where upgraded or installed as dependencies.
  2. i have parted magic i will do that and report back.

Is there a command in zypper that i could run and see if packages are broken ?

Later edit:

creatura@creation:~> sudo zypper verify 
root's password:
Loading repository data...
Reading installed packages...

Dependencies of all installed packages are satisfied.
creatura@creation:~>
#4 
root@PartedMagic:~# fsck /media/sdc2
fsck 1.41.14 (22-Dec-2010)
e2fsck 1.41.14 (22-Dec-2010)
/dev/sdc2: clean, 255365/13819904 files, 5517630/55247616 blocks

It seems that the disk is ok if i used fsck correctly.

#5

On 2012-06-04 12:16, creatura85 wrote:
> Is there a command in zypper that i could run and see if packages are
> broken ?

Yes, but not with zypper: it is rpm --verify, and the output needs
interpretation. More in the manual.

But I don’t think that is the problem, it is some thing related to the
hardware of the usb bus.

–
Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

#6

On 2012-06-04 09:46, creatura85 wrote:

> Just to be sure i have tried to connect usb sticks and they are working
> and so is the printer under windows so the printer as a device is
> working.

I would try connect another USB device, like another external disk.
Probably writing to it will interfere, too. Maybe you can try plugging to
another socket.

–
Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

#7

Thank you for your answers, i had experimented with another distro and the same thing happens. I will squeeze openSUSE back on the internal hdd again… darn it :frowning: