Unable to boot after setting up 2 monitors

English Install/Boot/Login
#1

Hi,

Yesterday, I set up 2 new monitors, and it was working fine. There is no indication of any problems, nor does the system warn of insufficient memory. I shut down the computer from the Gnome GUI. This morning, when I try to start the computer, while beginning the loading process, the “pointer” always blink at the top left corner for a long time, and it would not proceed. Despite me trying ctrl-alt-del, restarting the computer, or just switching off the power altogether, the booting sequence seems to always get stuck with the “pointer” blinking…

When I go to grub, I have the below:

https://paste.opensuse.org/79195370

May I know if there is some way I can boot from here?

Thank you.

#2

Can you see how far it gets through the boot sequence? Is there any disk activity? Do you get either a text output of the boot process or the graphic screen with the Leap logo? If you hit ctr-alt-F1 do you get to a login prompt?

#3

Hi JulinaB,

I tried Ctrl-Alt-F1, key in my usename and password…I guess I have completed the booting in command line?

https://paste.opensuse.org/50435067

Thanks again.

#4

I guess I have completed the booting in command line?

Can I just type

startx

?

#5

Have you, by any chance, automatic login enabled. When that is the case, you probably are not really able to tell if this is a boot problem or a login problem.

#6

By the sounds of it X was running but displaying nothing on terminal 7 as such startx probably won’t work. Switching to terminal 1 with ctrl-alt-F1 got you a login screen on that terminal which suggests that you need to reconfigure X (not my strong point).

Note from X (terminal 7) you need ctrl-alt-Fn (where ‘n’ is the terminal number 1-7) to get a text terminal. To switch from a text terminal it’s alt-Fn without the ctrl.

#7

Have you, by any chance, automatic login enabled. When that is the case, you probably are not really able to tell if this is a boot problem or a login problem.

Hi,

All the while, when I start my computer, it will bring me to the login GUI…I did not knowingly enabled, or disabled, automatic login…so I guess I am just using the default mode…

#8

When I go to ctrl-alt-F7, it is that pointer blinking at the top left corner…

#9

To start, login wherever you can, open YaST and ensure automatic login is not enabled. If you found it enabled, disable it, then reboot.

After waiting long enough for the login GUI to appear, do Ctrl-Alt-F1. Then after a pause of 3+ seconds, do Ctrl-Alt-F2 pause, Ctrl-Alt-F3 pause, Ctrl-Alt-F4 pause, Ctrl-Alt-F5 pause, Ctrl-Alt-F6 pause, Ctrl-Alt-F7 pause, Ctrl-Alt-F8 pause, Ctrl-Alt-F9 pause, Ctrl-Alt-F10 pause. If you cannot reach a GUI screen, repeat using longer pauses. Which, if any, F key(s) result in a GUI screen?

Does anything change if you swap video cables between the two displays?

How exactly did you set up two monitors?

What graphics “chip(s)” are you using, AMD, Intel, NVidia, something else, more than one?

How old is this PC?

Exact Input/Output (using code tags](https://forums.opensuse.org/showthread.php/536143-Using-Code-Tags-Around-Your-Paste) enclosing this information) from inxi -GMxx will help us help you, preferably done from a GUI terminal rather than from a full terminal screen. This output will answer the graphics chip and age questions best. If you are unsure how to get this information from your PC to this forum, try this way:

inxi -GMxx | susepaste

and provide the resulting URL here instead. Do also:

susepaste /var/log/Xorg.0.log

If the susepaste command produces errors, go to http://susepaste.org/ and open the Recent link. Sometimes the error is erroneous. If it still errors, try the same way you did for your image uploads by first redirecting inxi output to a file that you can upload, and upload Xorg.0.log in similar fashion.

#10

Hi mrmazda,

I followed your directions…

To start, login wherever you can, open YaST and ensure automatic login is not enabled. If you found it enabled, disable it, then reboot.

I disabled the autologin…pls see below:

https://susepaste.org/75112407

After waiting long enough for the login GUI to appear, do Ctrl-Alt-F1. Then after a pause of 3+ seconds, do Ctrl-Alt-F2 pause, Ctrl-Alt-F3 pause, Ctrl-Alt-F4 pause, Ctrl-Alt-F5 pause, Ctrl-Alt-F6 pause, Ctrl-Alt-F7 pause, Ctrl-Alt-F8 pause, Ctrl-Alt-F9 pause, Ctrl-Alt-F10 pause. If you cannot reach a GUI screen, repeat using longer pauses. Which, if any, F key(s) result in a GUI screen?

Can’t locate the GUI…

Does anything change if you swap video cables between the two displays?

Both monitors are showing the same display.

**inxi -GMxx**

https://susepaste.org/99975097

susepaste /var/log/Xorg.0.log

https://susepaste.org/22540799

Thank you for your help.

#11

You are running an 4.4 kernel, Leap 15.2 has 5.3

 5.948] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.4.165-81-default root=UUID=b5e24a72-de47-4d48-a152-c0839ffaef8d resume=/dev/sda2 splash=silent quiet showopts

Please post:

zypper lr -d

zypper se -si kernel nvidia
#12

Hi,

zypper lr -d

https://susepaste.org/72007677

zypper se -si kernel nvidia

https://susepaste.org/58156275

#13
  1. Why is yor Xorg.0.log started with kernel 4.4?
  2. Your Nvidia is out of sync, there is a newer in the Repo.
#14

Hi Sauerland,

Why is yor Xorg.0.log started with kernel 4.4?

Not too sure, could it be when I update Leap from previous versions, I miss the Nvidia step?

Your Nvidia is out of sync, there is a newer in the Repo

Anyway, do I follow the steps below?https://en.opensuse.org/SDB:NVIDIA_drivers

Thanks for your help.

#15

It says right in the log it was created 17 March. It looks like it’s from 42.3.

Did it come from /var/log/, or from ~/.local/share/xorg/?

#16

Hi,

Are you referring to this line?

 16.   5.948] (==) Log file: "/var/log/Xorg.0.log", Time: Sun Mar 17 11:40:02 2019

It is March 17 of 2019…I set up the computer sometime in early 2018 with Leap 42.3, and subsequently updated it to 15.0, 15.1, then 15.2…

Did it come from /var/log/, or from ~/.local/share/xorg/?

The susepaste comes from the below:

susepaste /var/log/Xorg.0.log

so that should be /var/log…

#17

I missed the 2019 part. :stuck_out_tongue:

I don’t use Gnome, but I’ve seen many times reported that Gnome changed to putting its log in either ~/.local/share/xorg/, or in the journal, instead of in /var/log/. We need to see a current log from 15.2 uploaded from wherever you can find it. You should find 5.3.18-lp152.66-default on about its fifth line if you’re running the latest kernel, or at least see 5.3.18-lp152 there somewhere indicating it’s from 15.2.

#18

Hi,

I try

susepaste journalctl -b

but doesn’t seem to say much…

http://susepaste.org/62191482

I then go to:

~/.local/share/xorg/

and tried

a)

susepaste Xorg.0.log

and get:

https://susepaste.org/44538150

b)

susepaste Xorg.0.log.old

and get:

https://susepaste.org/23417169

c)

susepaste Xorg.1.log

and get:

https://susepaste.org/21423932

d)

susepaste Xorg.1.log.old

and get:

https://susepaste.org/7967984

I saw 5.3.18-lp152 on line 8 for the Xorg.1.log file…https://susepaste.org/21423932

Does it mean anything or what can I do to make them sync?

Thank you.

#19

Hi,

I tried running startx but get the below:

https://susepaste.org/66759268

https://susepaste.org/41446777

I also tried snapper rollback but could not make any progress.

Any ideas what I can do? Appreciate any suggestions.

Thank you.

#20

Hi,

After tinkering a little bit more, finally mange to rollback to a previous snapshot where I finally got back my GUI!

May I seek your guidance whether the below is the right way to set up 2 monitors please?

I have disabled autologin…

https://en.opensuse.org/SDB:Multiple_Monitors
Does nouveau or Wayland have any bearing?

I guess I just needed a basic update at this moment, so is X11 the way to go?

Thanks in advance.