TUMBLEWEED: color printer prints only monochrome

bastler0815 · September 11, 2022, 3:32pm

Hello, I have problems with my colour printer Kyocera ECOSYS P5021cdn.For about 6 months now I can no longer print in colour, only monochrome can be printed. I removed the configuration via YAST and set it up again with the original .PPD file from the manufacturer.The printer is connected via socket://IP-Address:9100
OS: opensuse Tumbleweed
Kernel: 5.19.7-1-default
print server: CUPS
A test print from a Windows machine shows that the printer can print in colour.
For the moment I am at a loss as to which screw I should turn.
I would be very grateful for any ideas.
Best regards
bastler0815

tannington · September 11, 2022, 6:53pm

I’m not familiar with that particular printer, but a few pointers to check.

Has the printer ever printed in colour from Tumbleweed?

You have the correct PPD file for the model (not such a silly question as it may appear)?

Prints in monochrome from all applications or just a specific application?

Any hints to the cause to be found in the cups error log? ( /var/log/cups/error_log )
You can get more verbose error logging by setting “LogLevel debug” see line #6 of “/etc/cups/cupsd.conf”, you’ll need to restart cups for that to take effect.

sudo systemctl restart cups

Hopefully others more familiar with this printer may give more advice.

Sauerland · September 11, 2022, 7:18pm

moved to /English/Hardware

bastler0815 · September 11, 2022, 7:51pm

Hi tannington,

Has the printer ever printed in colour from Tumbleweed?

Yes

You have the correct PPD file for the model (not such a silly question as it may appear)?

pretty sure…

Prints in monochrome from all applications or just a specific application?

tested with okular and LibreOffice Writer, both without color.

I have set the log level to “debug” and will test.
Many thanks for your help

bastler0815 · September 11, 2022, 8:24pm

Hi,

Any hints to the cause to be found in the cups error log? ( /var/log/cups/error_log )

found this in my /var/log/cups/error_log

CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Printer drivers are deprecated and will stop working in a future version of CUPS. See https://github.com/OpenPrinting/cups/issues/103

Not sure if this is the cause of my problem. If so, I find it very worrying that opensuse does not seem to have a solution.

regards, bastler0815

deano_ferrari · September 12, 2022, 10:40am

Use the lpoptions command to report on the current settings…
https://www.cups.org/doc/options.html

lpoptions -p <printername> -l

Which driver is in use?

sudo egrep -i "name|model|filter" /etc/cups/ppd/*

bastler0815 · September 12, 2022, 2:47pm

Hi deano_ferrari

lpoptions -p kyocera -l       
Trap/Trapping: Off Light *Medium Heavy VeryHeavy
Email/Email notification: *off ex Custom.STRING
JobName/Job name: *off Custom.STRING
JobDate/Job timestamp: false *true
Option20/Paper feeders: *None One
Option18/Optional disk: None *RAMDisk SDCard
Ecop/EcoPrint: *Off On
ColorModel/Color mode: CMYK *Gray
KCGlossmode/Gloss mode: *False True
Crep/Color reproduction: *Printersettings Textgraph Textphoto Vivid Publications Lineart Colortable
GBTn/Print grays with black toner: *False True
RCM/Color conversion: *PrnDef Color3 Color4
CIE/CIE optimization: *PrnDef False True
Resolution/Resolution: *600dpi 1200dpi
PagePolicy/Page policy: *On
PageSize/Media Size: *A4 A5 A6 B5 ISOB5 B6 OficioII Folio Statement P16K OficioMX Letter Legal Executive EnvPersonal Env9 Env10 EnvMonarch EnvDL EnvC5 Custom.WIDTHxHEIGHT
InputSlot/Media Source: *Auto Internal PF5110A MF1
Duplex/Duplexing: None DuplexTumble *DuplexNoTumble
KCVersion/PPD version: *Default
Coll/Collate: False *True
KCCollate1/Job settings: *None QuickCopy ProofHold JobStorage
MediaType/Media type: *PrnDef Auto Plain Transparency Labels Letterhead Bond Color Preprinted Prepunched Recycled Cardstock Vellum Envelope Rough Thick CoatedPaper Highqlty User1 
User2 User3 User4 User5 User6 User7 User8
CvrM/Media for cover: *PrnDef Plain Transparency Labels Letterhead Bond Color Preprinted Prepunched Recycled Cardstock Vellum Envelope Rough Thick CoatedPaper Highqlty User1 User2
 User3 User4 User5 User6 User7 User8 Internal PF5110A MF1
Tmed/Media for backing: *PrnDef Plain Letterhead Bond Color Preprinted Prepunched Recycled Rough Thick Highqlty User1 User2 User3 User4 User5 User6 User7 User8 Internal PF5110A
Pmed/Media for page: *PrnDef Plain Transparency Labels Letterhead Bond Color Preprinted Prepunched Recycled Cardstock Vellum Envelope Rough Thick CoatedPaper Highqlty User1 User2 
User3 User4 User5 User6 User7 User8 Internal PF5110A MF1
KmManagment/Job accounting: *Default MG00000000 MG00000001 MG00000002 MG00000003 MG00000004 MG00000005 MG00000006 MG00000007 MG00000008 MG00000009 MG00000010 MG00000011 MG00000012
 MG00000013 MG00000014 MG00000015 MG00000016 MG00000017 MG00000018 MG00000019 MG00000020 Custom.INTEGER
Madj/Adjustment: *False True
Malt/Lightness: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
Mact/Contrast: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
Cabt/Lightness: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
Cact/Contrast: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
Cadj/Adjustment: *False True
CaColorSpace/HSL/Color Balance: *-1 0 1
CaHueMaster/Master: -180 -170 -160 -150 -140 -130 -120 -110 -100 -90 -80 -70 -60 -50 -40 -30 -20 -10 *0 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150 160 170 180
CaHr/Red: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
CaHy/Yellow: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
CaHg/Green: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
CaHc/Cyan: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
CaHb/Blue: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
CaHm/Magenta: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
Cast/Saturation: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
CaCR/Cyan-Red: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
CaMG/Magenta-Green: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
CaYB/Yellow-Blue: -10.0 -9.0 -8.0 -7.0 -6.0 -5.0 -4.0 -3.0 -2.0 -1.0 *0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0
Wren/Watermark/Stamp: *False True
Wtxt/Watermark text: *Confidential Original Copy DoNotPhotoCopy Draft Final Proof Custom.STRING
Wfnt/Font: *Arial-BoldMT Arial-BoldItalicMT Courier-Bold Courier-BoldOblique Helvetica-Bold Helvetica-BoldOblique Palatino-Bold Palatino-BoldItalic Times-Bold Times-BoldItalic
Wclr/Color: Red Green Blue *Black
Wtyp/Fill: *Solid Hollow
Wang/Angle: -180 -170 -160 -150 -140 -130 -120 -110 -100 -90 -80 -70 -60 -50 -40 -30 -20 -10 0 10 20 30 40 *50 60 70 80 90 100 110 120 130 140 150 160 170 180
Wsze/Size: 24 30 36 42 48 54 60 66 *72
Wtrans/Style: *watermark stamp
Wflg/Repeat watermark: *False True

sudo egrep -i "name|model|filter" /etc/cups/ppd/*
/etc/cups/ppd/kyocera.ppd:*ModelName: "Kyocera ECOSYS P5021cdn KPDL"
/etc/cups/ppd/kyocera.ppd:*ShortNickName: "ECOSYS P5021cdn"
/etc/cups/ppd/kyocera.ppd:*NickName: "ECOSYS P5021cdn KPDL"
/etc/cups/ppd/kyocera.ppd:*PCFileName: "EM6026CE.PPD"
/etc/cups/ppd/kyocera.ppd:*cupsPreFilter: "application/pdf 0 kyofilter_pre_H"
/etc/cups/ppd/kyocera.ppd:*cupsFilter: "application/vnd.cups-postscript 0 /usr/lib/cups/filter/kyofilter_H"
/etc/cups/ppd/kyocera.ppd:*SupportsCustomJobName: True
/etc/cups/ppd/kyocera.ppd:*1284DeviceID: "MFG:Kyocera;MODEL:Kyocera ECOSYS P5021cdn;COMMAND SET: POSTSCRIPT,PJL,PCL"
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *ColorModel Gray *GBTn True
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *GBTn True *ColorModel Gray
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *ColorModel Gray *Crep Colortable
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *Crep Colortable *ColorModel Gray
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *ColorModel Gray *Crep Textgraph
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *Crep Textgraph *ColorModel Gray
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *ColorModel Gray *Crep Textphoto
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *Crep Textphoto *ColorModel Gray
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *ColorModel Gray *Crep Vivid
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *Crep Vivid *ColorModel Gray
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *ColorModel Gray *Crep Publications
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *Crep Publications *ColorModel Gray
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *ColorModel Gray *Crep Lineart
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *Crep Lineart *ColorModel Gray
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *Cadj True *ColorModel Gray
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *ColorModel Gray *Cadj True
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *ColorModel Gray *CaColorSpace 0
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *CaColorSpace 0 *ColorModel Gray
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *ColorModel Gray *CaColorSpace 1
/etc/cups/ppd/kyocera.ppd:*UIConstraints: *CaColorSpace 1 *ColorModel Gray
/etc/cups/ppd/kyocera.ppd:*% ColorModel
/etc/cups/ppd/kyocera.ppd:*OpenUI *ColorModel/Color mode: PickOne
/etc/cups/ppd/kyocera.ppd:*OrderDependency: 10 AnySetup *ColorModel
/etc/cups/ppd/kyocera.ppd:*DefaultColorModel: CMYK
/etc/cups/ppd/kyocera.ppd:*ColorModel CMYK/Full color: "<< /ProcessColorModel /DeviceCMYK >> setpagedevice"
/etc/cups/ppd/kyocera.ppd:*ColorModel Gray/Black & white: "<< /ProcessColorModel /DeviceGray >> setpagedevice"
/etc/cups/ppd/kyocera.ppd:*?ColorModel: "
/etc/cups/ppd/kyocera.ppd:  currentpagedevice /ProcessColorModel get
/etc/cups/ppd/kyocera.ppd:*CloseUI: *ColorModel
/etc/cups/ppd/kyocera.ppd:{globaldict /ct_AddStdCIDMap get  4 get systemdict /filter get eq
/etc/cups/ppd/kyocera.ppd:*% JobName
/etc/cups/ppd/kyocera.ppd:*JCLOpenUI *JobName/Job name: PickOne
/etc/cups/ppd/kyocera.ppd:*DefaultJobName: off
/etc/cups/ppd/kyocera.ppd:*OrderDependency: 6 JCLSetup *JobName
/etc/cups/ppd/kyocera.ppd:*JobName off/Application defined: "<00>"
/etc/cups/ppd/kyocera.ppd:*%JobName example/Example: "@PJL SET JOBNAME=<22>example<22><0A>"
/etc/cups/ppd/kyocera.ppd:*JCLCloseUI: *JobName
/etc/cups/ppd/kyocera.ppd:*% CustomJobName
/etc/cups/ppd/kyocera.ppd:*CustomJobName True: "@PJL SET JOBNAME=<22>\1<22><0A>"
/etc/cups/ppd/kyocera.ppd:*ParamCustomJobName custom/Job name: 1 string 1 128
/etc/cups/ppd/kyocera.ppd:*Message: "\FontName\ not found, using Courier"
/etc/cups/ppd/kyocera.ppd:*fr.Translation ModelName/Kyocera ECOSYS P5021cdn KPDL: ""
/etc/cups/ppd/kyocera.ppd:*fr.Translation JobName/Nom du travail: ""
/etc/cups/ppd/kyocera.ppd:*fr.JobName off/Défini par l'application: ""
/etc/cups/ppd/kyocera.ppd:*fr.JobName Custom/Custom: ""
/etc/cups/ppd/kyocera.ppd:*fr.CustomJobName True/: ""
/etc/cups/ppd/kyocera.ppd:*fr.ParamCustomJobName custom/Nom du travail: ""
/etc/cups/ppd/kyocera.ppd:*fr.Translation ColorModel/Mode Couleur: ""
/etc/cups/ppd/kyocera.ppd:*fr.ColorModel CMYK/Couleur: ""
/etc/cups/ppd/kyocera.ppd:*fr.ColorModel Gray/Noir & Blanc: ""
/etc/cups/ppd/kyocera.ppd:*de.Translation ModelName/Kyocera ECOSYS P5021cdn KPDL: ""
/etc/cups/ppd/kyocera.ppd:*de.Translation JobName/Auftragsname: ""
/etc/cups/ppd/kyocera.ppd:*de.JobName off/Anwendungsdefiniert: ""
/etc/cups/ppd/kyocera.ppd:*de.JobName Custom/Custom: ""
/etc/cups/ppd/kyocera.ppd:*de.CustomJobName True/: ""
/etc/cups/ppd/kyocera.ppd:*de.ParamCustomJobName custom/Auftragsname: ""
/etc/cups/ppd/kyocera.ppd:*de.Translation ColorModel/Farbmodus: ""
/etc/cups/ppd/kyocera.ppd:*de.ColorModel CMYK/Mehrfarbig: ""
/etc/cups/ppd/kyocera.ppd:*de.ColorModel Gray/Schwarz/Weiß: ""
/etc/cups/ppd/kyocera.ppd:*it.Translation ModelName/Kyocera ECOSYS P5021cdn KPDL: ""
/etc/cups/ppd/kyocera.ppd:*it.Translation JobName/Nome lavoro: ""
/etc/cups/ppd/kyocera.ppd:*it.JobName off/Applicazione definita: ""
/etc/cups/ppd/kyocera.ppd:*it.JobName Custom/Custom: ""
/etc/cups/ppd/kyocera.ppd:*it.CustomJobName True/: ""
/etc/cups/ppd/kyocera.ppd:*it.ParamCustomJobName custom/Nome lavoro: ""
/etc/cups/ppd/kyocera.ppd:*it.Translation ColorModel/Modalità Colore: ""
/etc/cups/ppd/kyocera.ppd:*it.ColorModel CMYK/A colori: ""
/etc/cups/ppd/kyocera.ppd:*it.ColorModel Gray/Bianco & Nero: ""
/etc/cups/ppd/kyocera.ppd:*es.Translation ModelName/Kyocera ECOSYS P5021cdn KPDL: ""
/etc/cups/ppd/kyocera.ppd:*es.Translation JobName/Nombre del trabajo: ""
/etc/cups/ppd/kyocera.ppd:*es.JobName off/Definido por aplicación: ""
/etc/cups/ppd/kyocera.ppd:*es.JobName Custom/Custom: ""
/etc/cups/ppd/kyocera.ppd:*es.CustomJobName True/: ""
/etc/cups/ppd/kyocera.ppd:*es.ParamCustomJobName custom/Nombre del trabajo: ""
/etc/cups/ppd/kyocera.ppd:*es.Translation ColorModel/Modo Color: ""
/etc/cups/ppd/kyocera.ppd:*es.ColorModel CMYK/A todo color: ""
/etc/cups/ppd/kyocera.ppd:*es.ColorModel Gray/Blanco y Negro: ""
/etc/cups/ppd/kyocera.ppd:*pt.Translation ModelName/Kyocera ECOSYS P5021cdn KPDL: ""
/etc/cups/ppd/kyocera.ppd:*pt.Translation JobName/Nome do trabalho: ""
/etc/cups/ppd/kyocera.ppd:*pt.JobName off/Aplicativo definido: ""
/etc/cups/ppd/kyocera.ppd:*pt.JobName Custom/Custom: ""
/etc/cups/ppd/kyocera.ppd:*pt.CustomJobName True/: ""
/etc/cups/ppd/kyocera.ppd:*pt.ParamCustomJobName custom/Nome do trabalho: ""
/etc/cups/ppd/kyocera.ppd:*pt.Translation ColorModel/Modo Cor: ""
/etc/cups/ppd/kyocera.ppd:*pt.ColorModel CMYK/Colorido: ""
/etc/cups/ppd/kyocera.ppd:*pt.ColorModel Gray/Preto e Branco: ""
/etc/cups/ppd/kyocera.ppd:*pt.KCCollate1 JobStorage/Armazenamento de trabalho: ""
/etc/cups/ppd/kyocera.ppd.O:*ModelName: "Kyocera ECOSYS P5021cdn KPDL"
/etc/cups/ppd/kyocera.ppd.O:*ShortNickName: "Kyocera ECOSYS P5021cdn (KPDL)"
/etc/cups/ppd/kyocera.ppd.O:*NickName: "Kyocera ECOSYS P5021cdn (KPDL)"
/etc/cups/ppd/kyocera.ppd.O:*PCFileName: "EC5021CN.PPD"
/etc/cups/ppd/kyocera.ppd.O:*1284DeviceID: "MFG:Kyocera;MODEL:Kyocera ECOSYS P5021cdn;COMMAND SET: POSTSCRIPT,PJL,PCL"
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *ColorModel Gray *Colorreprod Colortable
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *Colorreprod Colortable *ColorModel Gray
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *ColorModel Gray *Colorreprod Textgraph
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *Colorreprod Textgraph *ColorModel Gray
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *ColorModel Gray *Colorreprod Textphoto
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *Colorreprod Textphoto *ColorModel Gray
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *ColorModel Gray *Colorreprod Vivid
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *Colorreprod Vivid *ColorModel Gray
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *ColorModel Gray *Colorreprod Publications
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *Colorreprod Publications *ColorModel Gray
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *ColorModel Gray *Colorreprod Lineart
/etc/cups/ppd/kyocera.ppd.O:*UIConstraints: *Colorreprod Lineart *ColorModel Gray
/etc/cups/ppd/kyocera.ppd.O:*% Color Model
/etc/cups/ppd/kyocera.ppd.O:*OpenUI *ColorModel/Farbmodus: PickOne
/etc/cups/ppd/kyocera.ppd.O:*OrderDependency: 10 AnySetup *ColorModel
/etc/cups/ppd/kyocera.ppd.O:*DefaultColorModel: CMYK
/etc/cups/ppd/kyocera.ppd.O:*ColorModel CMYK/Mehrfarbig: "<< /ProcessColorModel /DeviceCMYK >> setpagedevice"
/etc/cups/ppd/kyocera.ppd.O:*?ColorModel: "
/etc/cups/ppd/kyocera.ppd.O:  currentpagedevice /ProcessColorModel get
/etc/cups/ppd/kyocera.ppd.O:*CloseUI: *ColorModel
/etc/cups/ppd/kyocera.ppd.O:*% Job Name Definitions
/etc/cups/ppd/kyocera.ppd.O:*OrderDependency: 65 AnySetup *JobName
/etc/cups/ppd/kyocera.ppd.O:*DefaultJobName: 1
/etc/cups/ppd/kyocera.ppd.O:*JobName 1/Druckauftrag + Datum und Uhrzeit verwenden: ""
/etc/cups/ppd/kyocera.ppd.O:*CloseUI: *JobName
/etc/cups/ppd/kyocera.ppd.O:{globaldict /ct_AddStdCIDMap get  4 get systemdict /filter get eq
/etc/cups/ppd/kyocera.ppd.O:*Message: "\FontName\ not found, using Courier"
grep: /etc/cups/ppd/kyocera.ppd.O: binary file matches

If I want to change the colour mode “ColorModel/Color mode: CMYK *Gray” (with YAST) to CMYK, this is not possible.

deano_ferrari · September 12, 2022, 9:52pm

bastler0815:

Hi deano_ferrari

lpoptions -p kyocera -l       
Trap/Trapping: Off Light *Medium Heavy VeryHeavy
Email/Email notification: *off ex Custom.STRING
JobName/Job name: *off Custom.STRING
JobDate/Job timestamp: false *true
Option20/Paper feeders: *None One
Option18/Optional disk: None *RAMDisk SDCard
Ecop/EcoPrint: *Off On
ColorModel/Color mode: CMYK *Gray

It is set to mono (gray) color mode. Change it to color with lpoptions…

lpoptions -p kyocera -o ColorModel=CMYK

If I want to change the colour mode “ColorModel/Color mode: CMYK *Gray” (with YAST) to CMYK, this is not possible.

Try as explained above, or for global settings use the CUPS web interface using a browser “localhost:631/printers”, select the printer > Set Default Options

bastler0815 · September 17, 2022, 8:34pm

Hi deano_ferrari,
sorry, I was on a short holiday ;-), Thanks for the tips, but they didn’t solve my problem.

I have set the params with:

lpoptions -p kyocera -o ColorModel=CMYK

lpoptions -p kyocera -l
Trap/Trapping: Off Light *Medium Heavy VeryHeavy
Email/Email notification: *off ex Custom.STRING
JobName/Job name: *off Custom.STRING
JobDate/Job timestamp: false *true
Option20/Paper feeders: *None One
Option18/Optional disk: None *RAMDisk SDCard
Ecop/EcoPrint: *Off On
ColorModel/Color mode: *CMYK Gray
KCGlossmode/Gloss mode: *False True
Crep/Color reproduction: *Printersettings Textgraph Textphoto Vivid Publications Lineart Colortable
GBTn/Print grays with black toner: *False True
RCM/Color conversion: *PrnDef Color3 Color4
CIE/CIE optimization: *PrnDef False True
Resolution/Resolution: *600dpi 1200dpi

I also checked via

localhost:631/printers

whether this is also displayed via the web frontend (sorry i’m a german user)

As I noted at the beginning, my problems are possibly related to:

github.com/OpenPrinting/cups-sharing

Remove print filters and printer driver support

opened 01:24AM - 17 Feb 21 UTC

michaelrsweet

enhancement priority-high

> Note: The goal of this issue is to have a place to discuss the eventual remova…l of printer driver support and support for raw queues in OpenPrinting CUPS v3.0. The [original Apple CUPS bug report](https://github.com/apple/cups/issues/5271) has some additional history, and what exists here is an updated summary of that historical discussion. Why do we want to do this? - Raw queues used for special-use printers require custom applications that know about printer capabilities and how to produce printer-ready (document) data. Using CUPS is a convenience, but plenty of applications talk directly to printers (think Point of Sale systems) - Raw queues used for shared printers require client software to talk directly to the server to get the printer capabilities, which breaks when sandboxing/AppArmor/SELinux is used - Almost every printer manufactured since 2010 supports IPP/2.0 with standard file formats - Holdouts are industrial label printers and certain vertical market printers - PPDs and drivers have been holding us back from offering better user experience (ready media, localization, full range of printer options/values), improved document processing, and improved accounting - PPDs and drivers are a security and distribution nightmare We already have a replacement for raw queues for shared printers (local/temporary queues managed by cupsd), and raw queues for special-use printers already largely bypass CUPS and can use existing commands or character device files to communicate with those printers. As for printer drivers, those few printers that "need" them can migrate to standalone applications/services using the CUPS API to provide an IPP Everywhere-compatible Printer instance. [PAPPL](https://github.com/michaelrsweet/pappl) provides a convenient framework for easily creating these applications and porting existing CUPS raster drivers, and the following printer applications are already available or (in the case of Gutenprint) under development: - [hp-printer-app](https://github.com/michaelrsweet/hp-printer-app): PAPPL-based PCL printer application based on the CUPS rastertohp driver. - [LPrint](https://github.com/michaelrsweet/lprint): PAPPL-based label printer application, currently supporting Zebra and Dymo label printers with plans to support more, based on the CUPS rastertolabel driver. "Raw" printing is supported as well if you have an application that produces the native print data format. - [ps-printer-app](https://github.com/openprinting/ps-printer-ps): PAPPL-based PostScript printer application that supports all CUPS/PostScript printers via PPDs and includes all of the Foomatic and HPLIP drivers. - [Ghostscript Printer Application](https://github.com/OpenPrinting/ghostscript-printer-app): PAPPL-based printer application for Ghostscript-based printer drivers. - [Gutenprint](http://gutenprint.sf.net): A PAPPL-based printer application for all Gutenprint printer drivers.

I have switched cups to debug mode. One print job generates about 3500 lines. Would these be helpful? I’m afraid I wouldn’t know what to look for.

regards, bastler0815

deano_ferrari · September 17, 2022, 11:42pm

Ok, it was worth a shot (and definitely required for color printing anyway).

As I noted at the beginning, my problems are possibly related to:
Remove print filters and printer driver support · Issue #4 · OpenPrinting/cups-sharing · GitHub

Going back over this thread, this is the first time you referenced this.

I have switched cups to debug mode. One print job generates about 3500 lines. Would these be helpful? I’m afraid I wouldn’t know what to look for.

regards, bastler0815

Best to upload lengthy output to susepaste.org and share the link to it here. There is also a suspaste command (install package of the same name) that allows convenient uploading of output to this hosted environment.

susepaste -n "<title>" -e "<expiry in minutes>" -f "text" /path/to/file

deano_ferrari · September 18, 2022, 1:03am

FWIW, I found this blog describing setting up CUPS for use with a Kyocera P5021CDN model. It was from Arch Linux user, and points to a slightly different PPD to the one you’re using…
Kyocera ECOSYS P5021cdn.PPD - aur.git - AUR Package Repositories
Not sure if that will make a difference with the color printing though.

I also note that they use the following URI (ipp:// should also work here)

http://<IP address>:631/ipp/lp1

Another option: A quick check of the openprinting website shows that the printer is capable of supporting driverless printing
Driverless Printers - OpenPrinting

Kyocera ECOSYS P5021cdn AirPrint™

Kyocera ECOSYS P5021cdw AirPrint™

You may need to ensure mdns is allowed if you have an active firewall (or temporarily disable it for discovery purposes). These commands may help find such a device on the network…

sudo /usr/sbin/lpinfo -v

driverless

Such printers can be explicitly configured with something like…

sudo lpadmin -p <printer_name> -E -v ipp://<printer_IP>/ipp -m everywhere

Reference:
https://wiki.debian.org/CUPSDriverlessPrinting#Driverless_Printing_and_Printers

bastler0815 · September 18, 2022, 10:12am

Hi,

Going back over this thread, this is the first time you referenced this.

at 11-Sep-2022, 18:24 you will find:

found this in my /var/log/cups/error_log

Code:
CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Printer drivers are deprecated and will stop working in a future version of CUPS. See Remove print filters and printer driver support · Issue #4 · OpenPrinting/cups-sharing · GitHub

Not sure if this is the cause of my problem. If so, I find it very worrying that opensuse does not seem to have a solution.

susepaste is a really cool tool… I didn’t know it yet

You will find the output of cups error log in debug mode for one print job here:
https://susepaste.org/20458532

Hope this will show the really error.

I still need some time for your second post, sorry…

regards bastler0815

deano_ferrari · September 18, 2022, 10:27am

Yes, I did find message that embedded in the error_log you posted (not a comment directly from you), but that is not relevant to your issue though.

I still need some time for your second post, sorry…

regards bastler0815

All good. We’re all volunteers here and have other life priorities to contend with.

deano_ferrari · September 18, 2022, 10:37am

I did note the following, whereby the job is being processed as ‘gray’…




  1. D  [17/Sep/2022:20:12:15 +0200] [Job 73] Running command line for pstops:  pstops 73 raik \'Unbenannt 1\' 1 \'ColorModel=Gray  cupsPrintQuality=Normal document-name-supplied=nZRUB7 Duplex=None  job-originating-host-name=localhost  job-uuid=urn:uuid:59d55097-9dd5-3f22-76cf-b1b071fd8e5c PageSize=A4  print-color-mode=monochrome date-time-at-creation=  date-time-at-processing= time-at-creation=1663438335  time-at-processing=1663438335 print-quality=4\' 
  1. D [17/Sep/2022:20:12:15 +0200] [Job 73] Using image rendering resolution 600 dpi 
  1. W  [17/Sep/2022:20:12:15 +0200] [Job 73] Grayscale/monochrome printing  requested for this job but Poppler is not able to convert to  grayscale/monochrome PostScript. 
  1. D [17/Sep/2022:20:12:15 +0200] cupsdMarkDirty(---J-) 
  1. D [17/Sep/2022:20:12:15 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files" 
  1. D  [17/Sep/2022:20:12:15 +0200] [Job 73] Set job-printer-state-message to  "Grayscale/monochrome printing requested for this job but Poppler is not  able to convert to grayscale/monochrome PostScript.", current  level=WARN 
  1. W  [17/Sep/2022:20:12:15 +0200] [Job 73] Use \"pdftops-renderer\" option  (see cups-filters README file) to use Ghostscript or MuPDF for the PDF  -> PostScript conversion.

deano_ferrari · September 18, 2022, 11:42am

Is the gray printing only originating from specific application(s)?

Try printing via lp command. For example, print a color pdf or jpeg file…

lp -d kyocera -o ColorModel=CMYK /path/to/file.pdf

Does it print as expected?

https://www.cups.org/doc/options.html

bastler0815 · September 18, 2022, 12:18pm

Hi deano_ferrari,

you made my day!

After using the Arch .PPD file I’m able to print in color mode.

And yes, the command:

lp -d kyocera -o ColorModel=CMYK /path/to/file.pdf

prints the file as expected in color. :good::good:

Many, many thanks to you!
Best regards, bastler0815

deano_ferrari · September 18, 2022, 12:22pm

bastler0815:

Hi deano_ferrari,

you made my day!

After using the Arch .PPD file I’m able to print in color mode.

And yes, the command:
lp -d kyocera -o ColorModel=CMYK /path/to/file.pdf
prints the file as expected in color. :good::good:

Many, many thanks to you!
Best regards, bastler0815

Good to read of your success here after using the replacement .ppd file.

supvinche · November 17, 2022, 10:39am

Hello,
I’m quite new in Opensuse linux.
Just purchase a Kyocera P6235cdn and facing same “Monochrome” printing issue.
“lp -d kyocera -o ColorModel=CMYK /path/to/file.pdf” is printing in color…but from other applications, it prints in B&W
I try to search for PPD on Arch Linux, as adviced, but no driver for this printer model.
I install Kyocera 9.2 universal Driver, with no success.
Vincent

conram · November 17, 2022, 4:39pm

It might help you.

I think when you go to the site it will detect that you are using Linux.
You might find your printer’s driver ppd file.

Anton_70 · March 4, 2023, 5:02pm

Hello,
recently I have faced the same problem. The network printer Kyocera P6230cdn after the system upgrade started to print only monochrome from my PC. Direct printing with “lp -o ColorModel=CMYK …” worked well, but all other applications printed only B/W. In my case, it was not a problem with the wrong driver. For some reason nowadays CUPS installs this printer as “monochrome”, even if in the .ppd file the “color” by default. So I tried first as a superuser the command:

lpadmin -p -o print-color-mode-default=color

And immediately after that edited the file /etc/cups/printers.conf replacing there the option “monochrome” with “color” for my printer. I don’t know, which one of my actions solved the problem, I suppose the second one. Anyway, in my case, it worked and now I can print color from any application.
Anton.