Tumbleweed cant see my HDD

Hi
Unfortunately i have problem to install tumbleweed with latest DVD iso. It is on USB stick, boots ok but there are strange SATA errors:
http://imgur.com/a/J2aAB

Which result to that installer does not see my HDD.
Leap works ok.

Unfortunately i dont have older tumbleweed iso to try.

Tumbleweed iso 20160816.
Computer is AMD X4 740, MB gigabyte F2A55-DS3 rev. 1.0, hdd is 1TB seagate, in bios is AHCI enabled.

I did found here maybe same issue?
https://lkml.org/lkml/2015/7/28/902

Can it be this particular kernel problem with amd sata controller ?

Hi
Check/replace the SATA cable to the Hard Drive, boot from a rescue CD/USB and run smartctl -a /dev/sda to see if there are any errors.

Ok i will try, what is interesting leap iso installs ok and see my HDD, thats why i think it can be latest tumbleweed kernel issue.

I will post here results.

There is smartctl from leap install:

smartctl -a /dev/sda
smartctl 6.2 2013-11-07 r3856 [x86_64-linux-4.1.27-27-default] (SUSE RPM)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda 7200.14 (AF)
Device Model:     ST1000DM003-1CH162
Serial Number:    S1D8HPYX
LU WWN Device Id: 5 000c50 05c17908a
Firmware Version: CC46
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Thu Aug 18 21:13:16 2016 CEST

==> WARNING: A firmware update for this drive is available,
see the following Seagate web pages:
http://knowledge.seagate.com/articles/en_US/FAQ/207931en
http://knowledge.seagate.com/articles/en_US/FAQ/223651en

SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                (  584) seconds.
Offline data collection
capabilities:                    (0x73) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 118) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x3085) SCT Status supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   117   099   006    Pre-fail  Always       -       127751632
  3 Spin_Up_Time            0x0003   097   097   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       143
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   067   060   030    Pre-fail  Always       -       5243887
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       236
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       143
183 Runtime_Bad_Block       0x0032   092   092   000    Old_age   Always       -       8
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   099   000    Old_age   Always       -       0 0 1
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   077   068   045    Old_age   Always       -       23 (Min/Max 21/23)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       7
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       840
194 Temperature_Celsius     0x0022   023   040   000    Old_age   Always       -       23 (0 13 0 0 0)
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       213h+14m+35.651s
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       1767349670
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       3375843892

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       177         -
# 2  Short offline       Completed without error       00%       165         -
# 3  Short offline       Completed without error       00%       138         -
# 4  Short offline       Completed without error       00%        75         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Hi
Since it’s not that old (236 hrs), I would for sure check the SATA cable and replace. Else don’t Seagate have a bootable iso, seatools? I would fire that up and just check. While the error numbers a high they are raw numbers… this probably explains it better;
http://www.users.on.net/~fzabkar/HDD/Seagate_SER_RRER_HEC.html

Tumbleweed 4.7 kernel may be less forgiving than Leap… do you see the errors via journalctl when booted into your Leap install?

Screen of fdisk -l and smartctl -a /dev/sda from tumbleweed rescue iso:
https://s4.postimg.org/e7h7fectl/IMG_20160818_213753.jpghttps://s4.postimg.org/pl3qqlnc9/IMG_20160818_213844_1.jpg
it detects only usb stick from where i am running rescue mode.

and again fdisk -l from leap rescue iso:
https://s3.postimg.org/r4u4v2zlr/IMG_20160818_214317.jpg
in result Leap perfectly detects hdd and tumbleweed not.

journalctl from leap install:

 journalctl |grep error
Aug 18 03:27:45 linux-op4f ca.desrt.dconf[1628]: g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
Aug 18 04:04:06 linux-op4f ca.desrt.dconf[1650]: g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.

i did search any errors manually but no, there are not any.

Hi
Hard to see those images :wink: Try the cable else it could be a kernel bug specific to your hardware.

Sorry for images, my fault, there are they:

tumbleweed:
https://s3.postimg.org/4yqqov1xr/IMG_20160818_213753.jpg](https://postimg.org/image/4yqqov1xr/)

https://s3.postimg.org/6rtnd6n4f/IMG_20160818_213844_1.jpg](https://postimg.org/image/6rtnd6n4f/)

Leap:
https://s3.postimg.org/ntmhfa1zj/IMG_20160818_214317.jpg](https://postimg.org/image/ntmhfa1zj/)

/dev/sda5 is missing the boot flag.

Good news is I found a solution:
In bios after I change Sata mode from AHCI to native IDE, tumbleweed iso see my HDD and I can install.
On native IDE Is there performance impact on mechanical HDD ?

PS: i have dual boot with win7 and Leap, my HDD type is ST1000DM003-1CH162

Hi
Strange, I would check the Seagate website, maybe there is a firmware update, else since it’s new I would raise a support ticket with them as it should use AHCI.

According to Seagate website I have latest firmware CC49, fdisk informs about new firmware but that link goes to firmware CC4H which is for this model but different part number 9Y something, i have 1CH162, which I am unsure it will work with my HDD.

According to Seagate website I have latest firmware CC49, frdisk informs there is new firmware but that link goes to CC4H firmware which is for this model but different part number 9Y…, I have 1CH162, which I am unsure it will work with my HDD.

Strange is windows and leap works with Ahci, I did tried fedora 24 kernel 4.5 and it also does not detect my HDD in Ahci mode.

Windows, Leap works with Ahci enabled, but tumbleweed, fedora 24 does not. It has something to do with kernel versions newer than 4.1

And i did found final solution to have AHCI enabled and all kernels detect my hdd:

Disable iommu in bios.

This disables interrupt remapping if i understand it correctly, as a síce effect it removes AMD-Vi related errors in 4.2+ kernels.

It looks exactly as this bug report (marked as expired):

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1582858