Trouble in setting up WLAN printing for HP Envy 4525

English Hardware
#1

Hey there,

I am having trouble setting up my HP Envy 4525 printer/scanner device for WLAN use on Leap 42.3. I installed the HP drivers from the repo and installed the printer/scanner via hp-setup script as intended. It works with USB plugged in, and the install process detected the IP address correctly. But when I re-run hp-setup with the IP of the printer, it tells me that no device can be found. Firewall is deactivated.

I know that this printer is supported, because on Manjaro Linux it installed for WLAN use without any issues (same process; hp-setup with USB, hp-setup again without USB on the IP of the printer).

Any ideas?

#2

Can you ping the printer by IP address successfully? Report back with the output demonstrating this.

#3

Here the Printer/Scanner is running fine, with hp-setup and USB first time, after that with hp-setup and Wlan second time as said in the Install Docu.

But:
I do not use hplip from the OSS Repo, I use hplip from Printing Repo:
https://download.opensuse.org/repositories/Printing/openSUSE_Leap_42.3/

Also I use a static IP for the Printer after Install.

#4

Pinging the device is successful:

232 packets transmitted, 232 received, 0% packet loss, time 230999ms
rtt min/avg/max/mdev = 0.032/0.052/0.066/0.010 ms

(I also use a static IP)

#5

Ok, run

hp-doctor

just to see if there are any problems detected/reported.

The printing repo contains a newer hplip version (currently 3.17.9). Perhaps this is worth trying as Sauerland has suggested (although I’m not aware of problems with the 3.16.11 version).