Tried All Fixes Found, but no sound

I am using a Dell D830 and have tried all the fixes I have seen thus far (on and off forum). I have done the rpm update thing from Suse, the changes recommended in these forums, ARRRRGGGG!!!

Nothing has worked thus far and I am a “GUI” kinda Linux user. Of course that makes it really difficult for me to get this fixed.

Please throw me a bone here and help me out.

Thanks in advance…

Did you try the audio troubleshoot guide for openSUSE ?
SDB:AudioTroubleshooting - openSUSE

If you did, and you still can not get this to work, then please copy and paste the following code into a gnome-terminal / konsole (with your laptop connected to the internet) and execute the code:

wget http://home.cfl.rr.com/infofiles/tsalsa && su -c 'bash ./tsalsa' 

When prompted for a password, enter your root password. Please answer the questions re: the number of plugs/jacks as accurately as possible (for example, on my PC I have 3). This is a diagnostic script, and when it completes it will pass you a URL. Please post that URL here in a post on this thread.

Please also copy and paste the following, one line at a time in a gnome-terminal / konsole (and copy and paste the output you get here in a post on this thread):
rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

wbuckles@it-linux01:~> rpm -qa | grep alsa
alsa-plugins-1.0.16-57.1
alsa-devel-1.0.16-39.1
alsa-oss-1.0.15-48.1
cairo-dock-alsaMixer-1.6.1.2-3.pm.20080724
alsa-utils-1.0.16-35.1
alsa-1.0.16-39.1
alsa-plugins-pulse-1.0.16-57.1
alsa-driver-kmp-pae-1.0.16.20080801_2.6.25.11_0.1-3.1
wbuckles@it-linux01:~> rpm -qa | grep pulse
pulseaudio-esound-compat-0.9.10-26.3
pulseaudio-0.9.10-26.3
libpulse0-0.9.10-26.3
libpulsecore4-0.9.10-26.3
alsa-plugins-pulse-1.0.16-57.1
wbuckles@it-linux01:~> rpm -q libasound2
libasound2-1.0.16-39.1
wbuckles@it-linux01:~> uname -a
Linux it-linux01 2.6.25.11-0.1-pae #1 SMP 2008-07-13 20:48:28 +0200 i686 i686 i386 GNU/Linux
wbuckles@it-linux01:~> cat /etc/modprobe.d/sound

options snd slots=snd-hda-intel

u1Nb.bHIrUAw8+c5:82801H (ICH8 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel
wbuckles@it-linux01:~>

Thanks for all that, but I still need the diagnostic script URL. i.e. as per my post that I quoted below:

Sorry about missing the part regarding posting the URL. I just blatently missed it…

uploading /tmp/tsalsa.txt to nopaste.com
Uploading /tmp/tsalsa.txt: #-------------------------------------------------] 0.2 Seconds
tsalsa completed in 275 seconds
paste this url in #alsa: tsalsa.txt - nopaste.com (beta)

wbuckles@it-linux01:~>

This is what was returned, including the URL.

Thanks for that. I see a 32-bit openSUSE-11.0 with the 2.6.25.11 kernel. I note a mix of alsa-1.0.16 and 1.0.17 which could cause problems.

Your Dell 830 has a STAC9205 hardware audio codec.

It looks o me like you tried to update your alsa, and updated the alsa-driver-kmp-pae, but not the remainder. Please, can you try to update these again, by typing “su” (enter root password) to get root permissions, and then send the following 6 zypper commands (copy and paste these commands into a gnome-terminal / konsole with your PC connected to the internet):

zypper ar http://download.opensuse.org/repositories/multimedia:/audio/openSUSE_11.0/ multimedia
zypper install alsa alsa-devel alsa-oss alsa-plugins alsa-plugins-pulse alsa-utils alsa-tools alsa-firmware libasound2
zypper rr multimedia
zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/KMP/openSUSE_11.0/ multimedia
zypper install alsa-driver-kmp-pae
zypper rr multimedia

then after that is complete, restart your computer and test your audio.

When testing your audio, please copy and paste the following into a gnome-terminal / konsole:
speaker-test -Dplug:front -c2 -l5 -twav

I note you have your master volume at 34%.

Amixer contents for card 0 [Intel] _____________________________________        
amixer set 'Master',0 34% on  

I recommend you move that up to around 70%.

If you still do not have sound then we can try an edit to your /etc/modprobe.d/sound file. I note the following:

so to modify that, please open an editor with root permissions and change that /etc/modprobe.d/sound file to read:

options snd slots=snd-hda-intel
options snd-hda-intel model=dell-m42
# u1Nb.bHIrUAw8+c5:82801H (ICH8 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel

and restart your alsa by typing: su -c ‘rcalsasound restart’ and test your sound. If that fails then in the /etc/modprobe.d/sound file replace “dell-m42” with “dell-m43”, save the file, and restart your alsa by typing: su -c ‘rcalsasound restart’ and test your sound. And if that fails then try replace “dell-m43” with “dell-m44” and restart your alsa by typing: su -c ‘rcalsasound restart’ and test your sound.

My reference for this is the ALSA-Configuration.txt file which comes with the alsa 1.0.17 tarball and contains this on the STAC9205:

	STAC9205/9254
	  ref		Reference board
	  dell-m42	Dell (unknown)
	  dell-m43	Dell Precision
	  dell-m44	Dell Inspiron 

Good luck and let us know how it works out.

I know it is probably me doing something stupid, but it still isn’t working. I am SO appreciative of the help…

I followed all steps, btw.

On Mon, 18 Aug 2008 16:56:03 GMT
sledjockey <sledjockey@no-mx.forums.opensuse.org> wrote:

>
> I know it is probably me doing something stupid, but it still isn’t
> working. I am SO appreciative of the help…
>
> I followed all steps, btw.
>
>
Try these:

In the Yast -> Hardware -> Sound module:

Select your audio device in the big list up top.

-> click on ‘Other’ in bottom right
-> choose “Set as Primary”
-> choose “Volume”, and set the sliders to decent values,
maybe around 70-80
-> choose “Play test sound”

On the laptop… have you checked to see if the hardware volume was too low?
Rotate the wheel, or use the Fn keys to try to increase the volume.

Plug headphones in to the headphone jack…listen there, maybe sound is being
sent there and we need to look for different problem.

Loni


L R Nix
lornix@lornix.com

I GOT SOUND!!!

Of course it is only from the laptop port and not the docking port, but I HAVE SOUND!!!

Not being all “Paris Hilton” and Diva, but is how do I get the docking station to port the sound?

Thank you VERY much, btw… I am almost twitching now that I have everything at least working. Well, mostly working…

On Mon, 18 Aug 2008 20:56:03 GMT
sledjockey <sledjockey@no-mx.forums.opensuse.org> wrote:

>
> I GOT SOUND!!!
>
> Of course it is only from the laptop port and not the docking port, but
> I HAVE SOUND!!!
>
> Not being all “Paris Hilton” and Diva, but is how do I get the docking
> station to port the sound?
>
> Thank you VERY much, btw… I am almost twitching now that I have
> everything at least working. Well, mostly working…
>
>

The docking port PROBABLY will involve setting up a second sound system…
Instead of just piping the sound from the laptop to the dock… many systems
often have ANOTHER set of sound hardware which is selected when docked. See
if there is a second set of sound hardware detected if you boot while plugged
into the dock.

{Smile}… and then start troubleshooting again if it doesn’t work… {Sigh}

So what made it work?

Loni


L R Nix
lornix@lornix.com

I do not see a second hardware profile for the sound in YAST. It only shows the one. Not sure what to do from there other than sigh…

After I moved the plug from the docking port to the headphone jack, set the one sound card in hardware to primary and cursed profusely, it started. After reboots, I have to set it back to primary to get sound again so there is something still going haywire.

Obviously the cursing only works for a finite period of time.

Bump…

Just a touch more direction and I will be good until I screw something else up.

TIA.