Touchpad not working on Dell XPS 9560

I have installed OpenSUSE Leap 15.1 on a Dell XPS 9560. I believe the touchpad is Synaptics. The touchpad did not work during installation nor after updates. If I open the Touchpad system settings program in KDE Plasma it says “No touchpad found”.

I tried updating the Kernel from 4.12 to 5.5.1-1 but this has made no difference. I also tried GRUB options such as “psmouse.synaptics_intertouch=0” but that did not work either. I had no such problems with Leap 15.0. Any suggestions?

Thanks,

Paul

Fixed it! I added the GRUB parameter “i8042.reset” and the touchpad now works!

I’m glad you have it working.

Technically, that’s a kernel parameter rather than a grub parameter. Yes, you put it in the grub settings, so that grub will pass it along to the kernel.

Yes, it’s a Kernel parameter added to the start of the GRUB_CMDLINE_LINUX_DEFAULT line in /etc/default/grub.

However, I’ve now encountered a problem. When I added that parameter my system was booting using legacy boot and the old GRUB. I have since reinstalled my system with UEFI boot (and I believe GRUB2 for EFI), and now when adding that parameter the touchpad no longer works. Any ideas?

Thanks,

Paul

Got it working again. Used the YaST boot loader editor and that seemed to fix it.

That’s good to hear.