Touchpad not working after fresh installation?

linmach89 · January 5, 2013, 3:06am

Hello guys. I’ve just installed openSUSE 12.2 in my Toshiba Satellite laptop (just one year old) and everything went absolutely fine except for one thing: the thouchpad does not work (nor does the Fn + F9 key combination that activates/deactivates it). Before openSUSE I had Mageia2 installed on the same laptop and the touchpad worked with no problem. During the installation I used a USB mouse for the process instead of doing it with the touchpad (as I did with Mageia2), but don’t know if that has something to do with the touchpad not being recognized by the system.

I would really appreciate your help, 'cause I don’t want to install the system again.

Thank you very much.

Ps: I’m I newbie.

deano_ferrari · January 5, 2013, 3:53am

It should not be necessary to re-install. Some touchpad hardware is not properly supported. Open a terminal and type

/usr/sbin/hwinfo --mouse

This info may help others to assist. Which desktop environment are you using?

linmach89 · January 5, 2013, 4:09am

Hello deano_ferrari. The output of the command is the following (the first time it was with the usb mouse plugged and the second after having unplugged it):


name@name:~> /usr/sbin/hwinfo --mouse
23: USB 00.0: 10503 USB Mouse                                   
  [Created at usb.122]
  Unique ID: R8DB.gRjmE_XIt35
  Parent ID: FKGF.4Nx_qoDfSd7
  SysFS ID: /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0
  SysFS BusID: 2-1.1:1.0
  Hardware Class: mouse
  Model: "KYE Optical Mouse"
  Hotplug: USB
  Vendor: usb 0x0458 "KYE Systems"
  Device: usb 0x003a "Optical Mouse"
  Revision: "1.00"
  Compatible to: int 0x0210 0x0013
  Driver: "usbhid"
  Driver Modules: "usbhid"
  Device File: /dev/input/mice (/dev/input/mouse1)
  Device Files: /dev/input/mice, /dev/input/mouse1, /dev/input/event5, /dev/input/by-id/usb-Genius_Optical_Mouse-event-mouse, /dev/input/by-path/pci-0000:00:1d.0-usb-0:1.1:1.0-event-mouse, /dev/input/by-id/usb-Genius_Optical_Mouse-mouse, /dev/input/by-path/pci-0000:00:1d.0-usb-0:1.1:1.0-mouse
  Device Number: char 13:63 (char 13:33)
  Speed: 1.5 Mbps
  Module Alias: "usb:v0458p003Ad0100dc00dsc00dp00ic03isc01ip02"
  Driver Info #0:
    Buttons: 3
    Wheels: 1
    XFree86 Protocol: explorerps/2
    GPM Protocol: exps2
  Config Status: cfg=no, avail=yes, need=no, active=unknown
  Attached to: #29 (Hub)
name@name:~> /usr/sbin/hwinfo --mouse
name@name:~>

And about the DE, I’m using XFCE.

(Unrelated Note: I’ve just noticed that in the terminal my command prompt ends with >, but shouldn’t it end with the sign $ instead?)

deano_ferrari · January 5, 2013, 4:24am

[QUOTE=linmach89;2515672]Hello deano_ferrari. The output of the command is the following (the first time it was with the usb mouse plugged and the second after having unplugged it):


name@name:~> /usr/sbin/hwinfo --mouse
23: USB 00.0: 10503 USB Mouse                                   
  [Created at usb.122]
  Unique ID: R8DB.gRjmE_XIt35
  Parent ID: FKGF.4Nx_qoDfSd7
  SysFS ID: /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0
  SysFS BusID: 2-1.1:1.0
  Hardware Class: mouse
  Model: "KYE Optical Mouse"
  Hotplug: USB
  Vendor: usb 0x0458 "KYE Systems"
  Device: usb 0x003a "Optical Mouse"
  Revision: "1.00"
  Compatible to: int 0x0210 0x0013
  Driver: "usbhid"
  Driver Modules: "usbhid"
  Device File: /dev/input/mice (/dev/input/mouse1)
  Device Files: /dev/input/mice, /dev/input/mouse1, /dev/input/event5, /dev/input/by-id/usb-Genius_Optical_Mouse-event-mouse, /dev/input/by-path/pci-0000:00:1d.0-usb-0:1.1:1.0-event-mouse, /dev/input/by-id/usb-Genius_Optical_Mouse-mouse, /dev/input/by-path/pci-0000:00:1d.0-usb-0:1.1:1.0-mouse
  Device Number: char 13:63 (char 13:33)
  Speed: 1.5 Mbps
  Module Alias: "usb:v0458p003Ad0100dc00dsc00dp00ic03isc01ip02"
  Driver Info #0:
    Buttons: 3
    Wheels: 1
    XFree86 Protocol: explorerps/2
    GPM Protocol: exps2
  Config Status: cfg=no, avail=yes, need=no, active=unknown
  Attached to: #29 (Hub)
name@name:~> /usr/sbin/hwinfo --mouse
name@name:~>

Only the second instance (without the USB mouse is relevant. Your touchpad device is not recognised at all.

And about the DE, I’m using XFCE.

Okay, thanks.

(Unrelated Note: I’ve just noticed that in the terminal my command prompt ends with >, but shouldn’t it end with the sign $ instead?)

No, that is the normal user command prompt. (Root terminal will use ‘#’.)

Let’s see what the following commands return (leave mouse unplugged)

 xinput list

cat /proc/bus/input/devices

linmach89 · January 5, 2013, 4:33am

Okay, here are the outputs:


name@name:~> xinput list
⎡ Virtual core pointer                        id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                  id=4    [slave  pointer  (2)]
⎣ Virtual core keyboard                       id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard                 id=5    [slave  keyboard (3)]
    ↳ Power Button                                id=6    [slave  keyboard (3)]
    ↳ Video Bus                                   id=7    [slave  keyboard (3)]
    ↳ Power Button                                id=8    [slave  keyboard (3)]
    ↳ TOSHIBA Web Camera                          id=9    [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard                id=11    [slave  keyboard (3)]
    ↳ Toshiba input device                        id=13    [slave  keyboard (3)]

and


name@name:~> cat /proc/bus/input/devices
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input0
U: Uniq=
H: Handlers=kbd event0 
B: PROP=0
B: EV=120013
B: KEY=4 2000000 3803078 f800d001 feffffdf ffefffff ffffffff fffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0C:00/input/input2
U: Uniq=
H: Handlers=kbd event2 
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input3
U: Uniq=
H: Handlers=event3 
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input4
U: Uniq=
H: Handlers=kbd event4 
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:00/input/input6
U: Uniq=
H: Handlers=kbd event6 
B: PROP=0
B: EV=3
B: KEY=3e000b 0 0 0 0 0 0 0

I: Bus=0010 Vendor=001f Product=0001 Version=0100
N: Name="PC Speaker"
P: Phys=isa0061/input0
S: Sysfs=/devices/platform/pcspkr/input/input7
U: Uniq=
H: Handlers=kbd event7 
B: PROP=0
B: EV=40001
B: SND=6

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Toshiba input device"
P: Phys=toshiba_acpi/input0
S: Sysfs=/devices/virtual/input/input8
U: Uniq=
H: Handlers=kbd event8 rfkill 
B: PROP=0
B: EV=13
B: KEY=40000 0 10000 1c 0 0 0 0 0 1501f 2000 38 9604001 20000 0 0 0
B: MSC=10

I: Bus=0001 Vendor=14f1 Product=506e Version=0001
N: Name="HDA Digital PCBeep"
P: Phys=card0/codec#0/beep0
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/input/input9
U: Uniq=
H: Handlers=kbd event9 
B: PROP=0
B: EV=40001
B: SND=6

I: Bus=0003 Vendor=10f1 Product=1a34 Version=6207
N: Name="TOSHIBA Web Camera"
P: Phys=usb-0000:00:1a.0-1.3/button
S: Sysfs=/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.3/1-1.3:1.0/input/input10
U: Uniq=
H: Handlers=kbd event10 
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0 0 0 0

Hope it helps.

deano_ferrari · January 5, 2013, 5:00am

Unfortunately, nothing in your output suggests that the touchpad hardware is detected at all. Is your touchpad disabled in the BIOS perhaps? Is this a dual-boot system with windows installed? If so, do you have a working tochpad with the latter OS? Can you tell us the exact Toshiba Satellite model you have?

This may need a bug report submitted.

You could try using a Live CD/DVD (different distro) to see whether that makes a difference.

deano_ferrari · January 5, 2013, 5:49am

the thouchpad does not work (nor does the Fn + F9 key combination that activates/deactivates it).

Some Satellite (older laptop) models have function hotkey support via the toshiba_acpi kernel module, but it depends on the BIOS used, so YMMV. Anyway, you could try

sudo /sbin/modprobe toshiba_acpi

If no errors are reported, then try toggling the Fn+F9 key.

vazhavandan · January 5, 2013, 6:57am

if you want a $ as prompt then you can find this file(.bashrc) in home folder and then add a line at the end as PS1=$. The next time you start terminal it will open with a dollar alone.
The default variable for PS1 is

$(ppwd \l)\u@\h:\w>

. You can change the > to $ by setting the variable in the .bashrc as

PS1="$(ppwd \l)\u@\h:\w$"

user · January 5, 2013, 11:27am

On 01/05/2013 04:16 AM, linmach89 wrote:
> (Unrelated Note: I’ve just noticed that in the terminal my command
> prompt ends with >, but shouldn’t it end with the sign $ instead?)

unrelated answer: the Unix standard was $ for user and # for root…as
far as i know there is no established ‘standard’ for Linux…SuSE, SUSE
and openSUSE has changed over the years…today “[something]:~>” is the
typical/default prompt for a user in her home… and
“[something]:~/Desktop>” in his Desktop, etc

while “[something]:~ #” is root in home or “[something]:/home/denverd #”
is root in my home…

if you prefer a different prompt it is configurable…i can tell you
where, but not how…

–
dd

linmach89 · January 6, 2013, 12:00am

Yes deano_ferrari, that was the problem. I don’t know why it was disabled, I had touched the BIOS only to change the booting order. Anyway it works now. Thank you for your help.

deano_ferrari · January 6, 2013, 3:14am

Thanks for reporting back. Glad to hear it’s working now.