Thunderbird 17.0.8-19.1-i586 update -> extreemly slow, very unresponsive

Yesterday, there was a minor update from MozillaThunderbird 17.0.8-18.1-i586 to 17.0.8-19.1-i586.

This however caused Thunderbird to be very slow and unresponsive.
I tried several restarts of TB as well as reboots of openSUSE 12.3 (fully patched).
Since some releases back, TB became slower. Espacially taking long to start. But with this latest minor update, it is barely to work with.

Any advice / help?

Thanks in advance.
Rolf

rgloor wrote:
> hed).
> Since some releases back, TB became slower. Espacially taking long to
> start. But with this latest minor update, it is barely to work with.
>
> Any advice / help?
>
> Thanks in advance.
Did you try to downgrade to previous version using YaST ?
Also try compacting your folders

GNOME 3.6.2
openSUSE Release 12.3 (Dartmouth) 64-bit
Kernel Linux 3.7.10-1.16-desktop

On 08/09/2013 08:36 AM, rgloor wrote:
> MozillaThunderbird 17.0.8-18.1-i586 to 17.0.8-19.1-i586.

as far as i can see the latest Thunderbird distributed by the
openSUSE update repo for 12.3 is 17.0.7, so i wonder if you are
downloading direct from Mozilla?

hmmm…17.0.8 is in the factory repo so you might get some of the
software testers there interested in helping you submit a bug to the
(openSUSE) unreleased version…

but, i don’t think there are a lot of folks in this forum running
factory or newer versions to try to help you.

you might click the triangular shaped icon at the bottom of this post
and ‘report’ you want the thread moved to the correct (pre-release)
forum…[please do not double post]


dd
http://tinyurl.com/DD-Caveat
http://tinyurl.com/DD-Complaints
http://tinyurl.com/DD-Hardware
http://tinyurl.com/DD-Software

Would have tried that first. But:
Well, the previous version (17.0.8-18.1) is not in the repository anymore.

Yep. Tried that too. Actually do that regularly.
Also tried the repair.

Thanks anyhow.

No, not from Mozilla direct, but from the OBS (//download.opensuse.org/repositories/mozilla/openSUSE_12.3/).

As you can see above (link in brackets), it is the stable for openSUSE 12.3 and not factory version.
Hence, the posting belongs (to my knowledge) into this forum.

On 2013-08-09 13:36, rgloor wrote:

> As you can see above (link in brackets), it is the stable for openSUSE
> 12.3 and not factory version.

The really stable one is in the plain ‘oss’ repo.

Do you have indexing active? You might remove the indexing package - I
can’t remember the exact name now.


Cheers / Saludos,

Carlos E. R.
(from 12.3 x86_64 “Dartmouth” at Telcontar)

I have nepomuk running. And within TB I have Gloda Indexing running as well.
However, it was fine with 17.0.8-18.1!

Possibly tracker-miner-thunderbird.

There is also a setting in Thunderbird called “Enable Global Search and Indexer” under Preferences > Advanced > General tab

unless you have a specific reason for using the obs repo then you are probably better off sticking with the version of Thunderbird in the oss repo.
It’s currently at version 17.0.7
That is what I am currently using and it performs as it should. No slowdowns or changes in performance for me.
Updates are usually pushed to the oss-update repo once testing is carried out to ensure no problems. You don’t get that safety net when using the obs repo.

On 2013-08-09 15:16, rafter22 wrote:
>
> robin_listas;2577955 Wrote:

>> Do you have indexing active? You might remove the indexing package - I
>> can’t remember the exact name now.
>
> Possibly tracker-miner-thunderbird.

That is the one I meant, thanks.

> There is also a setting in Thunderbird called “Enable Global Search and
> Indexer” under Preferences > Advanced > General tab

In my case, it failed to work, I had to remove that package. Mind, I do
want indexing - it is just that it is unacceptably slow, slows the
entire thunderbird, and causes Th. to download my entire gmail online
folder to scan it, and that’s gygabytes of size. Unacceptable on a
limited internet.


Cheers / Saludos,

Carlos E. R.
(from 12.3 x86_64 “Dartmouth” at Telcontar)

rgloor wrote:
>
> vazhavandan;2577918 Wrote:
>> rgloor wrote:
>> Did you try to downgrade to previous version using YaST ?
>>
>
> Would have tried that first. But:
> Well, the previous version (17.0.8-18.1) is not in the repository
> anymore.
>
>
> vazhavandan;2577918 Wrote:
>> rgloor wrote:
>> Also try compacting your folders
>>
>
> Yep. Tried that too. Actually do that regularly.
> Also tried the repair.
>
>
> Thanks anyhow.
>
>
Do you have a 32 bit openSUSE installed. I see that you are using i586
package for Tbird.


GNOME 3.6.2
openSUSE Release 12.3 (Dartmouth) 64-bit
Kernel Linux 3.7.10-1.16-desktop

On 08/09/2013 01:36 PM, rgloor wrote:
> As you can see above (link in brackets), it is the stable for openSUSE
> 12.3 and not factory version.

wow…perhaps i looked at it wrongly…but, i sure thought i saw
(on this page
http://software.opensuse.org/package/MozillaThunderbird) this
morning
before i answered 17.0.7 listed for both “official update”
and “mozilla” and 17.0.8 for “mozilla:Factory”, “mozilla:alpha” and
“mozilla:beta”…

i do not want to argue with you about what is pre-release and what is
not…but, to my way of thinking the only thing openSUSE has
released is in the oss, non-oss, and update repos…

other folks here have other opinions…as far as i know there is no
definitive statement of definition of pre-release as it pertains to
the forum of that name. (but i you find one, i’d like to read it)


dd
http://tinyurl.com/DD-Caveat
http://tinyurl.com/DD-Complaints

Yes. openSUSE 12.3 - 32bit

OK. Got it.

under the OBS download.opensuse.org/repositorie/mozilla:/ I saw all the alpha, beta, factory, etc.
under the OBS download.opensuse.org/repositorie/mozilla/ I saw the openSUSE_xx.x and thought those are the stable

A while back I had to switch to the OBS mozilla due to a add-on, which was only running on the (at this time) latest version.

So I de-activated the the OBS http://download.opensuse.org/repositorie/mozilla/ and downgraded to the OSS / Upgrade repository.
It now works much better. (Still slow to start but much better than before.)

Thanks for leading me in the right direction. :slight_smile:

Sorry. Still not solved. Slow again.

After an update, upgrade / downgrade, the first time I start Thunderbird, it shows english versions of the standard folders, instead of german once (I use the German version).
Like:

  • inbox (instead of Posteingang)
  • sent (instead of Gesendet)
  • etc.

At the first startup of TB after downgrading to 17.0.7, it seams to be better.
However, seeing the english folder names, I closed it and afterwards restarted it.
Now, the folder names are correct.

However, the TB is slow again.

Very unresponsive. So slow, drag-and-drop of messages does not work at all.

Like: When I have one message selected and I select (mouse click) another one, it takes up to 10+ seconds before the other message is highlighted.

Any help? Advice?

On 08/12/2013 10:26 AM, rgloor wrote:
> Any help? Advice?

something is wrong but i do not know what…

disable any add-ons which you added–look to Tools > Add-ons, and see
if things get better…

it might be that your message storage area is “jumbled” (sorry for
such highly technical lingo :slight_smile:

i’d try to fix that by:

-open a user terminal and start an instance of top

-arrange your desktop so that you can see top AND the Thunderbird
(TB) application

-select each folder and sub-folder (one at a time) with a right
click, then picking “Properties” and in the new pop-up click the
“Repair Folder” button…

-look at TB’s status (bottom) bar and top to follow progress, when it
is done with that command, top should fall back to showing a low
level of TB activity

-then again pick the same folder with a right click and this time
select “Compact”

-and again watch for evidence of work being done by TB and when
finished move to the next folder.

-then, shut down and restart TB and see if anything is better…

let us know…


dd
http://tinyurl.com/DD-Caveat
http://tinyurl.com/DD-Complaints

On 08/12/2013 11:03 AM, dd wrote:
> something is wrong but i do not know what…

i wonder, are you dual booting with another operating system (which)
and using TB from both systems?
are your local folders on a Linux file system, or ??


dd

On 2013-08-12 10:26, rgloor wrote:
> However, the TB is slow again.

Do you have installed:

tracker-miner-thunderbird - Tracker miner to index Thunderbird mails

If so, remove it and try again.


Cheers / Saludos,

Carlos E. R.
(from 12.3 x86_64 “Dartmouth” at Telcontar)

Start in Save-Mode didn’t help. :frowning:

I do a regular repair / compact of the main folders (inbox, archive).

Well, I use System Monitor (Systemüberwachung) to check the usage. And I have it running in the “bar” at the bottom of the screen. So I have it always in view. A mouse click and it opens the window with essentially the same info as in top.

Since this slow down, TB often uses 50% CPU (= 1 of 2 cores @ 100%)
It might go down for about 5 seconds, then pick up again and remains high for about 10-12 seconds.
So top is not helping me any further. (As to determine when a repair or compact is finished.)

I have done all my “main folders”.
There is an import folder with mails from Outlook (back from 2009, when I moved to TB).
I am in progress of moving them into the archive.
There is a huge folder structure, since there were no tags and archives before and all mails were organized in folders.
So this is going to take a long time to sort out.
It will be quicker (no quick) to just sort them out and delete or archive those mails rather than repairing and compacting all those folders and subfolders.

But having done repair and compact on all other folders (beside the outlook import folder), but not having solved the issue.

I will continue cleaning out this import folder. And then again repair and compact all the (archive) folders, where mails from the import folders were moved to.
But that will take a while.

Maybe, there will be a release, which fixes the source of the problem, because it used to work before.

No dual boot. Pure openSUSE 12.3 - 32bit System.