On Tue, 03 Mar 2009 21:16:01 +0000, wakou wrote:
> Done that Jim, worked, once…
> Then back to the loop again, won’t let me log in I have to clear cookies
> every visit?
> To Uwe, I have asked firefox to remember password, it does, but -ONLY
> WHEN THE SITE ALLOWS ME TO THE LOG IN SCREEN-.
Start by going to the login screen, then. I use the Novell Login pretty
much every day (I work for Novell myself in the training department, so
it’s a rare day that I’m not logging into a Novell website in one way or
another). While I work for Novell, the opinions I state are my own (I
have no affiliation with the community or the IS&T department, so I can’t
speak for them).
The objective is that customers visiting Novell’s family of websites have
a single login and password to remember. I can’t tell you how many
companies I visit who I have to have multiple logins to access their
site. One (which shall remain nameless), I have 4 different logins to
handle different roles. That’s just insane.
Novell’s background is in systems and identity management, and a single
credential set is a huge advantage for customers. Yes, that does mean
that different areas of the website have less-than-optimal timeouts, but
it is to protect customer information. For example, customers logins
give access to contract renewal information (if the person in question is
so entitled). You wouldn’t want that information to be accessible to
just anyone just because you forgot to log out of your machine.
Understand - the login you use for these forums provides access to a LOT
of other information, including personal information. Your Novell
certification information, for example, containing personal information
(address, e-mail, certifications held, etc) is accessed using the same
login.
The other sites you mention - kde.org, for example - don’t have these
types of security requirements so the implementation is far, far simpler.
Using a single set of credentials to login to all Novell-integrated
websites has significant benefits, both on the systems admin side as well
as on the customer usability side. You probably only use a fraction of
the site, so you don’t see the benefits firsthand. The overwhelming
majority of Novell’s customers do use more than just OSF, so this
provides a huge benefit.
> The link, when I am
> locked out, takes me not to the IDE/BIOS thread but to a page which
> helpfully asks me to fill in the form at the bottom. There is no form.
> It just seems shoddy in the extreme that one of the biggest names in
> software would allow such a creaky set-up to carry it’s name on the
> internet, especially as it is a portal which for many will be their
> first encounter with Novell. Also, many of the contributors here have a
> good deal of expertise in the computer field, and they have to endure
> this shambles
If the forums were the only thing the login was used for, that wouldn’t
really be an issue. However, the login is used for many other things on
the novell.com websites, so security is handled in a consistent manner
across all the websites.
You can certainly pre-populate the form for the “Novell Login” with your
information. I do that myself on systems that aren’t exposed to people
other than myself.
This has been discussed many, many times before.
Jim
