Hardware: toshiba satellite p200-17d with openSUSE 11.2 (64 bits) and stock kde. Sound is HDA intel. According yast the sound card is 82801H (ICH8 Family) HD Audio Controller, configured as card 0 and the controller is snd-hda-intel.
I have a problem described in this bug report:
Bug 547980
When I plug the headphones on my laptop not only the speakers but the whole sound system become mute, including the headphones!
Sound work perfectly when headphones are not connected.
Is there any workaround to this bug? For example, is it possible to easily disable the “mute when the headphones are plugged” thing?
With openSUSE 11.1 (and fedora 8 and 7 before that) when the headphones were plugged nothing happened, so I used a keyboard shortcut to mute the speakers’ channel. Is there any way to return to this situation?
Thanks
I am not familiar with this laptop, but it may be possible to fix this such that it works. However I need more information.
Please provide the information outlined in the second half of our multimedia stickie for non-functioning sound: Welcome to multimedia sub-area - openSUSE Forums
Here it is the url:
http://www.alsa-project.org/db/?f=a0ca97848a80d969a7dab5ec7d1eb2b1e84d43d0
And the other info:
> rpm -qa ‘alsa’
alsa-oss-1.0.17-25.2.x86_64
alsa-oss-32bit-1.0.17-25.2.x86_64
alsa-utils-1.0.21-3.1.x86_64
alsa-1.0.21-3.2.x86_64
alsa-plugins-1.0.21-3.3.x86_64
alsa-plugins-32bit-1.0.21-3.3.x86_64
> rpm -qa ‘pulse’
libpulse0-0.9.19-2.3.x86_64
libxine1-pulse-1.1.16.3-3.pm.26.2.x86_64
> rpm -q libasound2
libasound2-1.0.21-3.2.x86_64
> uname -a
Linux linux-udre 2.6.31.5-0.1-desktop #1 SMP PREEMPT 2009-10-26 15:49:03 +0100 x86_64 x86_64 x86_64 GNU/Linux
> cat /etc/modprobe.d/50-sound.conf
options snd slots=snd-hda-intel
u1Nb.GXavFDgt6N2:82801H (ICH8 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel
Thanks!
Thanks. I do not see anything misconfigured there.
Note, when you plug a headset in, your speakers are supposed to be muted. The problem appears to be that your headphones are also muted. I checked your mixer settings and the headphone volume is at 84% and ON. Master volume (74% and ON) and speaker (91% and ON) and PCM (91% and ON) appear to be ok.
So this is a bug.
You could try to force a model configuration upon boot to see if a different configuration will help. I note these configurations for the ALC268 that is in your Toshiba:
ALC267/268
==========
quanta-il1 Quanta IL1 mini-notebook
3stack 3-stack model
toshiba Toshiba A205
acer Acer laptops
acer-dmic Acer laptops with digital-mic
acer-aspire Acer Aspire One
dell Dell OEM laptops (Vostro 1200)
zepto Zepto laptops
test for testing/debugging purpose, almost all controls can
adjusted. Appearing only when compiled with
$CONFIG_SND_DEBUG=y
auto auto-config reading BIOS (default)
so lets say you try to apply option “3stack” from that list, then please add a line to your /etc/modprobe.d/50-sound.conf file, so that it looks like:
options snd-hda-intel model=3stack
options snd slots=snd-hda-intel
# u1Nb.GXavFDgt6N2:82801H (ICH8 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel
then restart your alsa sound driver by tying in a terminal su -c ‘rcalsasound restart’ and enter root password when prompted, restart your mixer (kmix in kde and alsamixer in gnome) and test your speakers/headphones.
That may make things worse. No worries, go on to the next item in the list, say “toshiba”. So replace “stack” in the /etc/modprobe.d/50-sound.conf file with “toshiba”, save, restart your alsa sound driver by tying in a terminal su -c ‘rcalsasound restart’ and enter root password when prompted, restart your mixer (kmix in kde and alsamixer in gnome) and test your speakers/headphones.
Do that for each item in the list until you have either improved things, or you tried all possibilities.
Note that in the bug report, after one has provided the required information, it is ESSENTIAL that one clear the “need info” flag. Else the alsa developer providing support to the bug report will think their information request has not been answered.
Thanks! I’ll try those options during the weekend.
I finally managed to do the tests and yes, it made things worse 
But worse at the point I cannot restore the previous status: the mic do not properly work anymore (non of them: neither the integrated nor the external). I can only obtain some response using a 100% mic boost, but then the sound is completely destroyed.
I restored a copy of the 50-sound.conf file so I now have exactly the same file I had before the tests, but now I cannot record any sound (tested with skype’s sound test service, but also with experience: before the tests I heard a “pop sound” when connecting the microphone, but now there is no “pop”)
Note: using the 3stack option the headphones worked and the speakers muted as intended, but there started the mic problem.
I believe it made things worse, but IMHO you did other things in the middle of the test to cause this.
Assuming hardware and software is IDENTICAL, the only things that affect your sound / mic are:
- 50-sound.conf file
or - mixer settings,
or - changed the application in which you use to test.
You either
(a) did NOT restore those as they were, or
(b) you installed additional software to mess this up, or
(c) you changed your hardware.
Option d: mic decided to no work anymore: I remembered the windoze partition, started on it and the external mic do not work!
:X :shame:
Yesterday worked / today I did the test / today it not work. Coincidence? Yes.
Now I’m trying to adjust the integrated mic to let me speak. I suppose these things happens when you spend less than 10 € for a headset…
Oh well
Sorry.