systemwide low volume

alsa: alsa-utils-1.0.19.git20090410-1.1
alsa-oss-32bit-1.0.17.git20080715-2.26
alsa-firmware-1.0.19.git20090317-1.1
alsa-plugins-1.0.19.git20090303-1.14
alsa-oss-1.0.17.git20080715-2.26
alsa-1.0.19.git20090410-1.1
alsa-plugins-pulse-1.0.19.git20090303-1.14
no pulseaudio installed
(tried reinstalling, tried several other distros)
My pc was fine working, until my sound suddenly disappeared while using wine. From that point, i did an x restart since sound didn’t came back, but from that point my sound volume is really low. No matter what i reinstall, operating system, or just some pacakges, the sound volume is low. I tried several soundcards, and the volume is low with any of them. Alsamixer,kmix, yast>hardware>sound>volume { “everything at max” } Anyway i can get back my sound working? ( get it louder… because i barely hear anything now…)

Since you removed pulse, why did you leave alsa-plugins-pulse installed? Just what pulse plugin are you trying to have alsa connect to? *.

Do you have alsa-driver-kmp-yourkernel installed? In fact, what is your kernel? Can you provide the complete output of: rpm -qa | grep alsa
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound
and if you are using openSUSE-11.1, also provide the output URL provided by running twice with your PC connected to the internet:
/usr/sbin/alsa-info.sh
the first time, run that with root permissions, and select YES to the upgrade question. The second time, run that as either a regular user or as root. Please post here the output URL that it provides.*

/usr/sbin/alsa-info.sh and i get the following but it doesn’t give me any url…
Your ALSA information is located at
Please inform the person helping you.

duke@linux-7tdg:~> rpm -qa | grep alsa

alsa-utils-1.0.19.git20090410-1.1
alsa-oss-32bit-1.0.17.git20080715-2.26
alsa-firmware-1.0.19.git20090317-1.1
alsa-plugins-1.0.19.git20090303-1.14
alsa-oss-1.0.17.git20080715-2.26
alsa-1.0.19.git20090410-1.1
duke@linux-7tdg:~> rpm -q libasound2
libasound2-1.0.18-8.9
duke@linux-7tdg:~> uname -a
Linux linux-7tdg 2.6.27.21-0.1-default #1 SMP 2009-03-31 14:50:44 +0200 x86_64 x86_64 x86_64 GNU/Linux
duke@linux-7tdg:~> cat /etc/modprobe.d/sound

options snd slots=snd-emu10k1

Ikk3.up6Wra2JIU9:SB0400 Audigy2 Value

alias snd-card-0 snd-emu10k1

/usr/sbin/alsa-info.sh as root (didn’t saw any upgrade question): pastebin - duke - post number 1390431

/usr/sbin/alsa-info.sh as regular user:
pastebin - duke - post number 1390432

I removed pulse, but kept libpulse0 pacakge in yast, since most of the applications need it, while pulse is completely disabled, as u can see from the outputs, i have esound installed. This is a fresh install of pensuse 11.1 x86_64 i did like 5 hours ago. I tried updating alsa, and removed pulse packages but kept that package.

If you read the 1st page on that script, you will note it states:
see /usr/sbin/alsa-info --help
for options.

So if you run " /usr/sbin/alsa-info --help " to get some help, you will also note that you can run " see /usr/sbin/alsa-info --no-upload " which will post the script output under /tmp/alsa-info.txt. Please do that. The please open alsa-info.txt with a text editor (such as gedit or kwrite) and copy and paste the content of that file manually into a paste bin site such as pastebin - Type, paste, share. . Then post here the URL.

I’m taking the time and effort to explain how things are done. If that irritates you, please let me know. I’ll stop and move to another thread, and let other openSUSE sound knowledgeable users provide advice on your problem.

Thanks for the rpm command output. Clearly (to me that is) you have problems from that.

I do not see alsa-driver-kmp-default. And the reason for that missing is also clear as you have the 2.6.27.21 kernel installed, that was put out by Novell/SuSE-GmbH last week. Hence as of today (or as of when you did the update to your kernel ) the alsa-driver-kmp-default driver (built for the 2.6.21.19 kernel) is likely not compatible with the 2.6.27.21 kernel that you now have installed.

Your version of libasound2 is old. It does not match the rest of your alsa versions. Which means you have libraries installed that do not match the applications. That is not good. You also should have updated your libasound2 to be consistent with the alsa version.

IMHO (and this is just my opinion) you will need to wait a week or two until the Novell/SuSE-GmbH alsa/openSUSE developer packages alsa-driver-kmp-default for the new 2.6.27.21 kernel.

Once that is packaged, you can update your alsa versions, your libasound2, and install a version of alsa-driver-kmp-default consistent with the new 2.6.27.21 kernel.

So unfortunately, IMHO, the best solution for you is one or two weeks patience.

Thanks for that.

I think you edited your post? As I did not see that when I first replied.

… or maybe as my wife says … I’m blind. :slight_smile:

I think the outputs are what u wanted, i don’t really understannd, why my pc was fine for 3 days, then suddenly sound disappeared…
with --no-upload: as regular user: pastebin - collaborative debugging tool

as root:
pastebin - collaborative debugging tool

btw: i ediet my previous post… :slight_smile:

I note this from the script:

# ALSA Version
# ------------
#  
# Driver version:     1.0.17
# Library version:    
# Utilities version:  1.0.19

which confirms what I suspected. By not having alsa-driver-kmp-default installed, the alsa driver is falling back to the version of alsa (1.0.17) that comes with the 2.6.27.21 kernel. And that is not compatible with the 1.0.19 git versions of alsa that you have installed.

Now that I have seen the script, I have another suggestion for you … (which I could not, and did not have, until I saw the script).

I note you have an audigy. Users of audigy are notorious for having problems with their mixer. If you do not wish to wait for the alsa dev to provide you with the 1.0.19 of alsa-driver-kmp-default built for the 2.6.27.21 kernel, you could roll back all your alsa versions to 1.0.17 / 1.0.18 (ie the versions that come on the openSUSE CD/DVD). Then restart. And then use this as guidance for configuring your mixer: [Solution] Creative Audigy 1/2 + 11.0 + KDE/GNOME + ALSA - openSUSE Forums](http://forums.opensuse.org/hardware/386773-solution-creative-audigy-1-2-11-0-kde-gnome-alsa.html)

I think I can explain why (but this is speculation on my part - and I could be wrong ).

You probably initially had problems with sound on your PC when you first installed openSUSE. So you updated your alsa version to the latest 1.0.19 versions, where that update likely included alsa-driver-kmp-default. (That update may not have been necessary). You also probably played some more with your mixer, when suddenly sound worked. You were likely happy at that point.

Then 3 days ago, you probably accepted an openSUSE update, but did not pay attention as to what was being updated. One of the updates was a kernel update. Kernel updates are NOTORIOUS for BREAKING graphics, sound, webcams, wireless, virtual box, etc … on ALL distributions (and NOT just openSUSE). At that point, had you known, which as a relatively new user you did not, you would have stated NO to the kernel update, until you could ask questions on our forum as to "is it safe ? " …

But you updated, fair enough, and unfortunately, because there are not yet updated 1.0.19 rpms for alsa built yet for the 2.6.27.21 kernel, when you updated the kernel, as a dependency requirement the version of alsa-driver-kmp-default that you likely had installed was removed. Which mean you have alsa-1.0.17 (inside your 2.6.27.21 kernel) trying to interface to 1.0.18 libasound2 and 1.0.19 of the rest of your alsa apps. This is causing problems. In your case, low sound.

So there are two approaches:
a. roll back to the basic alsa that comes with openSUSE-11.1. or
b. wait until the alsa / opensuse developer (dev) packages alsa-driver-kmp-default for the 2.6.27.21 kernel.

Good luck, and I hope I have not confused you some more.

I reverted back to the alsa packages, that are on the dvd. (Opensuse 11.1 x86_64)

info as root:
pastebin - root - post number 1390447

sound is working i think know how to setup my mixers, i checked that post u linked, and everything is the same at me. Everything is set to max volume, in kmix,alsamixer,yast, and everything worked fine yesterday, before the soudn went away… after i was trying to fix it i realised the sound didn’t went away, it was just became too low volume. I reinstalled my system reset everything just like before, and sound is low, i can barely hear anything.

That file output is cut short, right in the middle of the mixer settings.

How about just pastebinning the output of “amixer” (so we can see your mixer) ?

You can do that by re-directing the output of “amixer” to a text file, then open the text file with an editor, and paste to a pastbin site the file contents. You can redirect amixer output by:
amixer > amixer.txtand open “amixer.txt” with a text editor , copy and paste to pastebin, post the URL here … etc …

If you type “man amixer” you can learn lots of neat things about amixer. … Such as “amixer scontrols” to learn what mixer controls are available for your sound device.

Just a tuppence but as it went and never came back has it been confirmed that it isn’t hardware?

Its just surely if something amp’ish went would this not be this kind of behaviour? Just seems different soundcards have been tried but how about speaker set?

Any way just an idea thought it might be worth investigating before chasing red herrings.

amixer > amixer.txt:
pastebin - collaborative debugging tool

I don’t know if its, a software related problem because, i reinstalled my opensuse 11.1 and nothing changed… the sound volume is still very low.

I tried different soundcards, and every soundcard was low volume… i tested my headphone with my notebook, and its good.

If you have live distro nearby I would give it a try.

It seems you’re confirming hardware,

i tested my laptop with my notebook, and its good

I’m not sure what this really means or how. If your saying the PC with the sound problem can use the speakers on a PC without a problem, though I’m not sure how. I think something sound related, hardware has gone.

I guess it is difficult to rule in this or out, as you’ll be amping if you use an external speakers, Is this is internal/built in speakers on a laptop?

“i tested my laptop with my notebook, and its good” i edited my post, i didn’t write what i wanted… i meant i tested my headphone with my notebook, and my other pc, and its good, so headphone can’t be the problem, i tested my pc with several livecd-s too, and when i get sound its volume is low… anything i try. (sry for confusion)

IMO I think it is related to hardware.

I’m not really sure how jack-sensing really works and what amping is being done if any. I’m certainly not sure I understand the relationship with sound-card -> internal speakers, I presume the speakers are doing some amping.

I think something amp’ish has gone hopefully someone else can give you an idea how to check.

I tried my pc with my other soundcard and thats low volume too… maybe something went nuts in my motherboard? or i don’t know what to think now…

Could you just confirm this is built in speakers to a laptop?

As for mother board not my understanding if it was the MB(You’re using soundcards). Not sure you would even get sound from the jack. I’m presuming the volume changes when you have the headphones plugged in. Which would rule out software.

My understanding is the soundcard does none/little amping. Which is why no problem with software, if this is working sound is playing then software has to be OK. AFAIK the chain is


Speakers <= Amp <= soundcard <=> alsa
                       | 
                 HeadPhones

I may of over simplified it or be slightly erroneous hopefully if majorly wrong someone will correct me.

Nothing related to a laptop, u start misunderstanding things. I have here a desktop, which can’t give out any loud sound. I tried several soundcards, every one had low sound output, its too low, so i can barely hear anything, kmix,alsamixer,yast is set to max, i reinstalled my opensuse 11.1 already several times, my sound was loud and fine working yeserday, but suddenly disappeared yesterday afternoon… Its nothing related to my laptop, i just checked my headphones if they are the bad, but not, they worked fine with my laptop, but i get low volume with my desktop. (i hope its not confusing)

Mmm well I still think it is hardware if you tried different distro’s as for MB I’m not sure really how this affects the interaction with all the other bits.

Have you tried different pci slots?

We have different Distro’s doing it, different soundcards so IMO it can’t be software.