System hangs at boot after Upgrade from kernel-default-4.1.15-8 to kernel-default-4.1.20-11.1

Since yesterday when I patched my System upgrading the Kernel, the Laptop doesn’t boot anymore using the new 4.1.20 Kernel. No problem booting when selecting the old Kernel.
I’m using efi-boot and encrypted System (btrfs) and home (xfs) partitions. Here are the messages before the boot hangs:

http://pasteboard.co/9yeBUrG.jpg

The System is unresponsive at that point. I appreciate any help debugging and solving this problem.
thanks

Same problem for me. My system hangs on the boot splash screen after the 4.1.20-11 kernel upgrade.
My system has normal boot (non-efi) and no encrypted partition.
No problem when booting in recovery mode or with the previous 4.1.15-8 kernel.

HP DV6-3122SL
Intel® Core™ i5 CPU M 460 @ 2.53GHz × 4
4GB Memory
500GB Disk
ATI Mobility Radeon HD5470 Graphic
Intel Corporation Core Processor Integrated Graphics Controller
openSUSE Leap 42.1 (x86_64) 64-bit
Gnome Version 3.16.2

Tommy6555,
> Same problem for me. My system hangs on the boot splash screen after the
> 4.1.20-11 kernel upgrade.
> My system has normal boot (non-efi) and no encrypted partition.
> No problem when booting in recovery mode or with the previous 4.1.15-8
> kernel.

Same here. On my it seems to be USB-related. Asus Z97-P motherboard. It is
just stuck and keyboard and mouse are inoperative. Trying failsafe
produces this:

http://www.pedago.fi/dalton/diverse/Boot_20160415_195812_resized.jpg

Possibly related to this: http://lists.opensuse.org/opensuse-bugs/2015-
11/msg05680.html

  • Anders Gustafsson
    The Aaland Islands (N60 E20)

FWIW, if I disable xhci in bios, it gets a bit further and then hangs
on detecting the keyboard. Ie it says it has found an USB keboard, but
nothing more.

  • Anders Gustafsson
    The Aaland Islands (N60 E20)

@tommy6555
You appear to have a Radeon graphic driver that maybe is not compatible with (or was not built for) the new kernel: try to boot with the “nomodeset” option added to the boot command line (press “e” at the GRUB screen, then look for the line beginning with “linux” and add “nomodeset” after the “root=UUID…” token).
Or you might add “3” instead of “nomodeset” to boot to a command line and try to see if something else is broken.
Or, after a minute or two of the system seeming hung, try CTRL+ALT+F1 and see if you can login to the console.

Everything was OK here with integrated graphics + Nvidia after the proprietary graphic driver was correctly built and installed for the new kernel. Please note that the driver build process may take up to a few minutes during which the system might seem hung but is only “busy” and unable to drive the display.

I cannot figure out if something similar might apply to others writing here…

Hi, the nomodeset option allows booting with the last kernel (obviously without 3D acceleration).
Network services starts regularly even when the boot fails; so i have established a remote SSH connection and got the following /var/log/messages file:

https://drive.google.com/open?id=0B3uTxZ64mA0wbU9Qbk8yRmd6YlE

Moreover this is the Xorg.0.log file when booting with the new 4.1.20-11 kernel:


X.Org X Server 1.17.2
Release Date: 2015-06-16
    22.642] X Protocol Version 11, Revision 0
    22.642] Build Operating System: openSUSE SUSE LINUX
    22.642] Current Operating System: Linux DV6-3122SL.WORKGROUP 4.1.20-11-default #1 SMP PREEMPT Fri Mar 18 14:42:07 UTC 2016 (0a392b2) x86_64
    22.642] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.1.20-11-default root=UUID=94c624cf-0088-4204-bc7a-663ab9183994 video=1366x768 resume=/dev/disk/by-id/ata-HGST_HTS725050A7E630_TF0501WH1633WR-part1 splash=silent quiet showopts
    22.642] Build Date: 07 March 2016  08:22:28AM
    22.642]  
    22.642] Current version of pixman: 0.32.6
    22.642]     Before reporting problems, check http://wiki.x.org
    to make sure that you have the latest version.
    22.642] Markers: (--) probed, (**) from config file, (==) default setting,
    (++) from command line, (!!) notice, (II) informational,
    (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
    22.642] (==) Log file: "/var/log/Xorg.0.log", Time: Sun Apr 17 07:06:37 2016
    22.665] (==) Using config directory: "/etc/X11/xorg.conf.d"
    22.665] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
    22.721] (==) No Layout section.  Using the first Screen section.
    22.721] (==) No screen section available. Using defaults.
    22.721] (**) |-->Screen "Default Screen Section" (0)
    22.721] (**) |   |-->Monitor "<default monitor>"
    22.721] (==) No monitor specified for screen "Default Screen Section".
    Using a default monitor configuration.
    22.721] (==) Automatically adding devices
    22.721] (==) Automatically enabling devices
    22.721] (==) Automatically adding GPU devices
    22.840] (WW) The directory "/usr/share/fonts/misc/sgi" does not exist.
    22.840]     Entry deleted from font path.
    22.851] (==) FontPath set to:
    /usr/share/fonts/misc:unscaled,
    /usr/share/fonts/Type1/,
    /usr/share/fonts/100dpi:unscaled,
    /usr/share/fonts/75dpi:unscaled,
    /usr/share/fonts/ghostscript/,
    /usr/share/fonts/cyrillic:unscaled,
    /usr/share/fonts/truetype/,
    built-ins
    22.851] (==) ModulePath set to "/usr/lib64/xorg/modules"
    22.851] (II) The server relies on udev to provide the list of input devices.
    If no devices become available, reconfigure udev or disable AutoAddDevices.
    22.851] (II) Loader magic: 0x80dd00
    22.851] (II) Module ABI versions:
    22.852]     X.Org ANSI C Emulation: 0.4
    22.852]     X.Org Video Driver: 19.0
    22.852]     X.Org XInput driver : 21.0
    22.852]     X.Org Server Extension : 9.0
    22.853] (++) using VT number 7
    22.853] (II) systemd-logind: logind integration requires -keeptty and -keeptty was not provided, disabling logind integration
    22.853] (II) xfree86: Adding drm device (/dev/dri/card0)

It is truncated compared to the case of normal boot with the old kernel, so it seems that the new kernel does not properly initialize the graphics system, but I did not see related errors in /var/log/messages.
Can anyone suggest a solution?

Regards

HP DV6-3122SL
Intel® Core™ i5 CPU M 460 @ 2.53GHz × 4
4GB Memory
500GB Disk
ATI Mobility Radeon HD5470 Graphic
Intel Corporation Core Processor Integrated Graphics Controller
openSUSE Leap 42.1 (x86_64) 64-bit
Gnome Version 3.16.2

Anders Gustafsson,
> FWIW, if I disable xhci in bios, it gets a bit further and then hangs
> on detecting the keyboard. Ie it says it has found an USB keboard, but
> nothing more.

Tried attaching a normal keyboard, same thing. It gets as far as
detecting USB devices, then stops. If I pull/insert USB devices at that
point, it shows on-screen but gets no further than that.

Can anyone suggest how to troubleshoot this?

  • Anders Gustafsson
    The Aaland Islands (N60 E20)

Try uninstalling and reinstalling your video driver

Gogalthorp,
> Try uninstalling and reinstalling your video driver

OK. But the same thing happens with failsafe boot. Does it not use a
different video driver then?

  • Anders Gustafsson
    The Aaland Islands (N60 E20)

Yes but I thought you indicated that nomodeset worked which also uses fall back drivers

I did the following tests:
I replaced the new video driver (4.1.20-11 kernel, radeon.ko) with the old one (4.1.15-8 kernel radeon.ko); the old driver is loaded successfully with the new kernel, but the system still freezes at boot.
Same thing replacing the new video fw with the old one in the new kernel.
In any case the system is remotely accessible via SSH.

HP DV6-3122SL
Intel® Core™ i5 CPU M 460 @ 2.53GHz × 4
4GB Memory
ATI Mobility Radeon HD5470 Graphic
Intel Corporation Core Processor Integrated Graphics Controller
openSUSE Leap 42.1 (x86_64) 64-bit
Gnome Version 3.16.2

Gogalthorp,
> Yes but I thought you indicated that nomodeset worked which also uses
> fall back drivers

no. I did try that as well, but it did not work. Is there any way to
get a more detailed log of the bootup?

The older kernel version works.

  • Anders Gustafsson
    The Aaland Islands (N60 E20)

Tommy6555,
> Intel Corporation Core Processor Integrated Graphics Controller

FWIW, that is what my mobo (Z97-P) has as well. I have no extra
graphics card.

  • Anders Gustafsson
    The Aaland Islands (N60 E20)

So finaly had the time to test things myself. In my case the nomodeset parameter worked. I have a hybrid AMD/Intel configuration in my Laptop though I never installed proprietary dirvers or touched any default settings. So I guess in tommy6555 and my case this could be the source.

For me, installing a separate USB card and plugging the offending tuner
into it seems to have fixed the issue.

  • Anders Gustafsson
    The Aaland Islands (N60 E20)

I think the same issue is happening to me.
I’ve updated my openSUSE Leap and now my laptop is running the kernel version 4.1.20-11-default and the graphic environment has been broken. I was using KDE and tried installing xfce from the console but the result was the same.

After trying to solve the issue with no sucess I decided to install the OS again and I did using the NET option so the packages installed in my laptop were the latest ones.

With the fresh instalation using KDE I started up the laptop and it didn’t start KDE going directly to the console, I typed startx and I got the following error (the same as I had):

xauth: file /home/jortiz/.serverauth.1953 does not exist

http://s31.postimg.org/mwr5wvda3/DSC_000001.jpg

After reading this post I tried by adding the param nomodeset in GRUB and it has started the KDE!
I’ve been looking into the issue and it seems to be due to the graphic card my laptop has. My laptop is HP elitebook 840 and its graphics are:
Integrated: Intel HD8 Graphics 4400
Discrete: AMDTM Radeon HD8 8750M with 1 GB dedicated GDDR5 video memory
I don’t have a clue about hardware and I don’t know why it has 2 graphic cards but I think I’ve read the Radeon driver is not supported by the new kernel nor by the Xorg version.

I’m using:
Xorg X Server 1.17.2

I don’t know exactly what the ‘nomodeset’ param means but I’d like to be able to use my OS as I used to. Any ideas about what to do?

nomodeset forces use of fall back drivers. So video performance may be degraded

A notebook with both Intel and AMD chips may a hybrid graphics configuration. It is best to install the proprietary AMD/ATI driver.

https://en.opensuse.org/AMD

I’ve installed the proprietary drivers for the AMD card and it’s working well now, thanks.
I wonder if the suse team will fix this issue because with my laptop when you perform a fresh install the graphics environment fails starting up and you need to provide the nomodeset param in the grub, which is not cool.

Hopefully in the next version 42.2 since the install iso does not change. Also updates may fix it but that does not effect the install.

After a day working with my laptop with the proprietary drivers for the Radeon card installed I have to say they don’t work as well as I expected, the drivers I used to use (which I don’t know what they were, I never installed any driver so it must have been provided by the kernel or the Xorg) worked much better.

I’ve had my laptop completely freezed 3 or 4 times during the day and I had no choice but power off the laptop. I’ve noticed quite a few little squares appear in the screen before the laptop get freezed and then the fan starts making a lot of noise. This happens generally when I’m using chromium.

I’m using the laptop screen and an external one via the VGA connector.