System freezes after sleep (Tumbleweed)

English Applications
1

I have four similar Dell Laptops three of which freeze after sleeping:

Systems that crashes every time it sleeps Hardware/software spec of the failing laptops:

Operating System: openSUSE Tumbleweed 20240924

  • KDE Plasma Version: 6.1.5
  • KDE Frameworks Version: 6.6.0
  • Qt Version: 6.7.2
  • Kernel Version: 6.10.11-1-default (64-bit)
  • Graphics Platform: X11
  • Processors: 8 × Intel® Core™ i7-8650U CPU @ 1.90GHz
  • Memory: 15.5 GiB of RAM
  • Graphics Processor: Mesa Intel® UHD Graphics 620
  • Manufacturer: Dell Inc.
  • Product Name: Latitude 7290

The system that sleeps and wakes succesfully Hardware/software spec of the failing laptops:

  • Operating System: openSUSE Tumbleweed 20240704
  • KDE Plasma Version: 6.1.2
  • KDE Frameworks Version: 6.3.0
  • Qt Version: 6.7.2
  • Kernel Version: 6.9.7-1-default (64-bit)
  • Graphics Platform: X11
  • Processors: 8 × Intel® Core™ i7-8665U CPU @ 1.90GHz
  • Memory: 15.4 GiB of RAM
  • Graphics Processor: Mesa Intel® UHD Graphics 620
  • Manufacturer: Dell Inc.
  • Product Name: Latitude 5500
2

This just started after installing a fresh copy of tumbleweed a few weeks ago, I then installed Linux mint to see if it was /system partition encryption/ OS / desktop based (KDE/Gnome) with no change. The only thing I can think of is the Kernal version was newer on the freshly installed systems, but I believe Mint might be using an older kernel. I have removed the system volume encryption also with no change.

The only other piece of data that might be relevant is that I have disable sleep and believe it still freezes when the monitor turns off.

3

From the system called out above:

LSPCI

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev
08)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Ther
mal Subsystem (rev 08)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:15.2 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #2 (rev 21)
00:15.3 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #3 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:16.3 Serial controller: Intel Corporation Sunrise Point-LP Active Management Technology - SOL (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
00:1c.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #3 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC/eSPI Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-LM (rev 21)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)

lspci -n

0:00.0 0600: 8086:5914 (rev 08)
00:02.0 0300: 8086:5917 (rev 07)
00:04.0 1180: 8086:1903 (rev 08)
00:14.0 0c03: 8086:9d2f (rev 21)
00:14.2 1180: 8086:9d31 (rev 21)
00:15.0 1180: 8086:9d60 (rev 21)
00:15.1 1180: 8086:9d61 (rev 21)
00:15.2 1180: 8086:9d62 (rev 21)
00:15.3 1180: 8086:9d63 (rev 21)
00:16.0 0780: 8086:9d3a (rev 21)
00:16.3 0700: 8086:9d3d (rev 21)
00:17.0 0106: 8086:9d03 (rev 21)
00:1c.0 0604: 8086:9d10 (rev f1)
00:1c.2 0604: 8086:9d12 (rev f1)
00:1c.4 0604: 8086:9d14 (rev f1)
00:1f.0 0601: 8086:9d4e (rev 21)
00:1f.2 0580: 8086:9d21 (rev 21)
00:1f.3 0403: 8086:9d71 (rev 21)
00:1f.4 0c05: 8086:9d23 (rev 21)
00:1f.6 0200: 8086:15d7 (rev 21)
01:00.0 ff00: 10ec:525a (rev 01)
02:00.0 0280: 8086:24fd (rev 78)

LSUSB

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Integrated_Webcam_HD
Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
Bus 001 Device 004: ID 0a5c:5831 Broadcom Corp. 5880
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
4

Update after much troubleshooting with my Linux admin buddy.

System freezes when the screen turns off every time.

I have used the following to shut off my screen for years, but after running this command, I not only crashed (with a flashing caps-lock light) complete with kernel panic and hard reboot. All this for a simple screen shut off.

Xset dpms force off

So this isn’t a sleep issue its a screen shutdown issue. I may have to open a new support thread.

Error log (This is consistent error)

ep 27 20:59:01 localhost.localdomain kdesu[2077]: org.kde.kdesu: "No command specified."
Sep 27 21:01:38 localhost.localdomain kscreenlocker_greet[3829]: PAM unable to dlopen(/usr/lib64/security/pam_fprintd.so): /usr/lib64/security/pam_fprintd.so: cannot open shared object file:>
Sep 27 21:01:38 localhost.localdomain kscreenlocker_greet[3829]: PAM adding faulty module: /usr/lib64/security/pam_fprintd.so
Sep 27 21:01:38 localhost.localdomain kscreenlocker_greet[3829]: PAM unable to dlopen(/usr/lib64/security/pam_pkcs11.so): /usr/lib64/security/pam_pkcs11.so: cannot open shared object file: N>
5

I am having a similar issue with computer crashing after sleep every time:

Version: 20240926-0

If you have a link to the bug, please share. Thanks

6

So the resolution to this was from:

https://bbs.archlinux.org/viewtopic.php?pid=2180537#p2180537

Looks like a systemd update has caused an issue with this. This configuration change ensures it doesn’t crash on wake from sleep.

7

Does the crashing laptop advertise S3 support?

My Latitude 5591 does and works fine with it and s2idle, but I had a XPS 13 years ago that only advertised Modern Standby/s2idle, didn’t officially support S3, but iirc still advertised it on Linux. Not sure if S3 was problematic, but I just used s2idle on that XPS anyway.

This boot option does that:

mem_sleep_default='s2idle'