System doesn't shut down... sometimes

English Install/Boot/Login
1

Hey there,
I’m using tumbleweed and I’m having this very weird issue where the system doesn’t power off properly in like 30% of cases. It just sits at the shutdown screen with the tumbleweed logo until I hard reset it. When I disable the splash screen to see what’s going on, it says this:

The system will power off now!

[168334.467431][    T838] usb 1-12: hub failed to enable device, error -108
[168334.579428][    T838] usb 1-12: hub failed to enable device, error -108

So it seems like one of the usb devices is blocking the shutdown? I don’t know what to do from here, though. Any ideas?

Thanks!

2

The first message is printed very early and there is no evidence that the second message is related. You can boot with plymouth.enable=0 and without quiet on the kernel command line; it will show more status output.

3

Thanks, I tried that and after a few days I caught one of the shutdown errors. This is were the system stops doing anything:

[54691.533975][         T1] ACPI:  PM Preparing to ener system slepp state S5
[54691.933201][    T822] usb 1-12: reset high-speed USB device number 8 using hci_hcd
[54691.933737][    T822] usb 1-12: hub failed to enable device, error -108
[54691.050205][    T822] usb 1-12: reset high-speed USB device number 8 using hci_hcd
[54691.050713][    T822] usb 1-12: hub failed to enable device, error -108
[54691.165226][    T822] usb 1-12: reset high-speed USB device number 8 using hci_hcd

After that it just freezes indefinitely.

4

What is this device? The output of lsusb would be useful.

5

Also

cat /proc/acpi/wakeup
6

Interesting, looking at lsusb and device 8 gives me

Bus 001 Device 008: ID 05e3:0727 Genesys Logic, Inc. microSD Reader/Writer

so it seems to be the built-in SD card reader of my computer that doesn’t react as expected?

The other command gives me this:

Device  S-state   Status   Sysfs node
PEG0      S4    *enabled   pci:0000:00:01.0
PEGP      S4    *disabled  pci:0000:01:00.0
PEG1      S4    *disabled
PEGP      S4    *disabled
PEG2      S4    *disabled
PEGP      S4    *disabled
PS2K      S3    *disabled
PS2M      S3    *disabled
RP09      S4    *enabled   pci:0000:00:1d.0
PXSX      S4    *disabled  pci:0000:08:00.0
RP10      S4    *disabled
PXSX      S4    *disabled
RP11      S4    *disabled
PXSX      S4    *disabled
RP12      S4    *disabled
PXSX      S4    *disabled
RP13      S4    *disabled
PXSX      S4    *disabled
RP01      S4    *enabled   pci:0000:00:1c.0
PXSX      S4    *disabled
RP02      S4    *disabled
PXSX      S4    *disabled
RP03      S4    *disabled
PXSX      S4    *disabled
RP04      S4    *disabled
PXSX      S4    *disabled
RP05      S4    *enabled   pci:0000:00:1c.4
PXSX      S4    *disabled
RP06      S4    *disabled
PXSX      S4    *disabled
RP07      S4    *disabled
PXSX      S4    *disabled
RP08      S4    *disabled
PXSX      S4    *disabled
RP17      S4    *enabled   pci:0000:00:1b.0
PXSX      S4    *disabled
RP18      S4    *disabled
PXSX      S4    *disabled
RP19      S4    *enabled   pci:0000:00:1b.2
PXSX      S4    *disabled
RP20      S4    *enabled   pci:0000:00:1b.3
PXSX      S4    *disabled
RP21      S4    *enabled   pci:0000:00:1b.4
PXSX      S4    *disabled  pci:0000:05:00.0
RP22      S4    *disabled
PXSX      S4    *disabled
RP23      S4    *disabled
PXSX      S4    *disabled
RP24      S4    *disabled
PXSX      S4    *disabled
RP14      S4    *disabled
PXSX      S4    *disabled
RP15      S4    *disabled
PXSX      S4    *disabled
RP16      S4    *disabled
PXSX      S4    *disabled
GLAN      S4    *enabled   pci:0000:00:1f.6
XHC       S4    *enabled   pci:0000:00:14.0
XDCI      S4    *disabled
HDAS      S4    *disabled  pci:0000:00:1f.3

I don’t use the SD reader often but it would be nice to keep having it available.

7

Does it work when you use it?

8

Just checked it, it does indeed work.