On 07/24/2008 kgroneman wrote:
> Does that apply to forum administrators?..
Absolutely. And before you ask: To moderators as well.
I expect appreciation everywhere tomorrow, let it be forums.opensuse.org. forums.novell.com, Groupwise, Console One, heck even our helpdesk software.
I’m a SysAdmin, and I’ve never really seen anyone make much of the day other than SysAdmins. That being said, I really enjoy my job and don’t feel that I need a day to recognize me or my profession. I think common courtesy to everyone on a day-to-day basis is preferred.
On 07/24/2008 Uwe Buckesfeld wrote:
> even our helpdesk software
Helpdesk forwarded me a ticket today which obviously has been sitting on the shelf for almost 2 months, and it is blinking in red colors due to the increased priority. Probably it is their way to show appreciation, instead of fireworks <G>
Yesterday I got a similar incident about a user not being able to open up a benefits form they needed on the intranet. The user opened the ticket three weeks ago, and the ticket was finally assigned. The user no longer needs the form, but I checked security permissions across the intranet and saw a bunch of individuals were given “Full Control” here and there, and not once was an entire OU or group used. On a Windows box, end users basically never need Full Control, as it allows them to change security permissions themselves. When I asked, it was when users called saying they couldn’t open a PDF in their browser (because Acrobat wasn’t installed) the first step someone would do is give that individual full control access over a folder on the intranet.
However the correct, necessary security permissions were often missing, and completely different from file to file over basic stuff like benefits forms.
Today can we celebrate “Good” SysAdmins by allowing them a day where they don’t deal with any really stupid users, nor have to clean up after “Bad” SysAdmins?