SuSE 11 Dell 1525 no sound

English Hardware
1

Following the problems with wireless, now resolved thank uou. I find I have no sound on my new SuSE 11 Dell 1525 system. (How I wish for my old laptop back). I have updated through Yast to the latest from Suse. Please help

Thanks in advance

rpm -qa | grep alsa gives:
alsa-utils-1.0.16-35.1
alsa-plugins-pulse-1.0.16-57.1
alsa-1.0.16-39.1
alsa-plugins-1.0.16-57.1
alsaplayer-0.99.80-1.pm.1
alsa-tools-1.0.16-47.1
alsa-firmware-1.0.16-24.1
alsa-oss-1.0.15-48.1

rpm -qa | grep pulse gives
alsa-plugins-pulse-1.0.16-57.1
libpulse-browse0-0.9.10-26.5
pulseaudio-utils-0.9.10-26.5
pulseaudio-module-gconf-0.9.10-26.5
libpulsecore4-0.9.10-26.5
pulseaudio-module-x11-0.9.10-26.5
pulseaudio-module-bluetooth-0.9.10-26.5
libpulse0-0.9.10-26.5
pulseaudio-module-zeroconf-0.9.10-26.5
libpulse-mainloop-glib0-0.9.10-26.5
pulseaudio-0.9.10-26.5
pulseaudio-esound-compat-0.9.10-26.5
gstreamer-0_10-pulse-0.9.5-54.1
pulseaudio-module-lirc-0.9.10-26.5

rpm -q libasound2 gives
libasound2-1.0.16-39.1

uname -a gives
Linux linux 2.6.25.5-1.1-pae #1 SMP 2008-06-07 01:55:22 +0200 i686 i686 i386 GNU/Linux

cat /etc/modprobe.d/sound gives
options snd slots=snd-hda-intel

u1Nb.VhUtPypIg0D:82801H (ICH8 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel

sudo /etc/init.d/alsasound restart returns
Starting sound driver: hda-intel

wget http://home.cfl.rr.com/infofiles/tsalsa && su -c ‘bash ./tsalsa’ gives http://nopaste.com/aeerrp9ew

2

Please, can you check that URL again. I find it leads nowhere.

3

I’m suspicious that the nopaste.com site is down.

Anyway, after a quick search I note I had tried to help a user with a Dell 1525 once before:
Sound funnies on Dell 1525 - openSUSE Forums

the solution there was to add a model option to their /etc/modprobe.d/sound file and restart alsa … (and also adjust their mixer correctly, which was setup wrong).

So please, change your /etc/modprobe.d/sound file to this (note I added a line on the end with the model option “3stack”):

options snd slots=snd-hda-intel
# u1Nb.VhUtPypIg0D:82801H (ICH8 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel
options snd-hda-intel model=3stack

and then restart your sound with su -c ‘rcalsasound restart’ - enter root password when prompted for a password, and then again test your sound.

4

sorry! - tsalsa.txt - nopaste.com (beta)

5

Hi thanks I posted the url ( a mistype)

Restarting sound gives - 'Could not load /lib/modules/2.6.25.5-1.1-pae/modules-dep: no such file or directory
…failed

6

Thanks. Your sound card is not even identified ! I suspect the hand edit I suggested to the /etc/modprobe.d/sound file is not enough by itself. I think you may need that edit AND also you will need to update alsa.

If you still have no sound after that edit, keep the edit in place, and then update your alsa with the following six commands (please note if you change your kernel between when you ran that script and now, these commands will not work. … these commands are intended for the 2.6.25.5-1.1-pae kernel.

So, open a gnome-terminal or kde konsole, and with your pc connected to the internet type “su” (no quotes, enter root password when prompted) to get root permissions, and then copy and paste, one by one, the following six commands in sequence:

zypper ar http://download.opensuse.org/repositories/multimedia:/audio/openSUSE_11.0/ multimedia 

zypper install alsa alsa-utils alsa-tools alsa-plugins alsa-plugins-pulse alsa-oss alsa-firmware libasound2

zypper rr multimedia

zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/KMP/openSUSE_11.0/ multimedia

zypper install alsa-driver-kmp-pae

zypper rr multimedia

Then restart your PC and test your sound.

7

**** no still no sound - what should I do now

8

whoops didn’t realise the d was a no no

9

I have been reading through the post you referred me to. For me even as root there is no sound. The best I can get is a speaker ‘crack’ as the sound restarts but even this can only really be heard through the headphones.

10

Did you update your alsa as I recommended? If you did, please give me your configuration again, so I can see where you are after the update … ie … To provide more information, with your PC connected to the internet copy and paste the following into a gnome-terminal or konsole:

wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && bash alsa-info.sh

When the script completes it will pass you a URL. Please post that URL here.

Also, please copy and paste the following into a gnome-terminal or konsole and post the output here.rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

Once you have posted that information, either myself or someone else may be able to provide helpful recommendation(s).

11

Hi

The instructions that you gave seemed to apply without errors. It occurs to me that this is an untested sound card, I took windows off on delivery. I have been using SuSE since 7.3 but always just as a user not as a guru, as you can see, and though sound has always just worked I am familiar with the software and don’t think I am doing anything silly. I still get a ‘crack’ on restarting sound.

BTW in case someonelse comes back thanks very much for your time its much appreciated.

The konsole script returns http://alsa-project.org/db/?f=a1569ff27ff29d980315a44ba79f89a74ef85951

rpm -qa | grep alsa returns
alsaplayer-0.99.80-1.pm.1
alsa-utils-1.0.18.git20081122-1.1
alsa-oss-1.0.17.git20080715-2.25
alsa-plugins-1.0.18.git20081122-1.1
alsa-tools-1.0.18.git20081114-2.2
alsa-firmware-1.0.17.git20080617-2.1
alsa-driver-kmp-pae-1.0.18.20081123_2.6.25.5_1.1-1.1
alsa-1.0.18.git20081122-1.1
alsa-plugins-pulse-1.0.18.git20081122-1.1

rpm -qa | grep pulse returns
libpulse-browse0-0.9.10-26.5
pulseaudio-utils-0.9.10-26.5
pulseaudio-module-gconf-0.9.10-26.5
libpulsecore4-0.9.10-26.5
pulseaudio-module-x11-0.9.10-26.5
pulseaudio-module-zeroconf-0.9.10-26.5
libpulse-mainloop-glib0-0.9.10-26.5
pulseaudio-0.9.10-26.5
pulseaudio-esound-compat-0.9.10-26.5
gstreamer-0_10-pulse-0.9.5-54.1
pulseaudio-module-lirc-0.9.10-26.5
pulseaudio-module-bluetooth-0.9.10-26.5
libpulse0-0.9.10-26.5
alsa-plugins-pulse-1.0.18.git20081122-1.1

rpm -q libasound2 returns
libasound2-1.0.18.git20081122-1.1

uname -a returns
Linux linux 2.6.25.18-0.2-pae #1 SMP 2008-10-21 16:30:26 +0200 i686 i686 i386 GNU/Linux

cat /etc/modprobe.d/sound returns
options snd slots=snd-hda-intel

u1Nb.VhUtPypIg0D:82801H (ICH8 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel
options snd-hda-intel model=3stack

alsa-info.sh makes the post too long for the system but is available

12

A crack, but no sound?

Try plugging in a headset. Is there sound there?

When testing your sound, please use this sound test (copy and paste this into a gnome-terminal or a konsole):speaker-test -Dplug:front -c2 -l5 -twavIf that doesn’t work, try instead:
speaker-test -c2 -l5 -twavTry restarting alsa sound driver with:su -c ‘rcalsasound restart’ and enter root password when prompted for a password. Start your mixer again (if it was stopped) and test your sound again.

Also, try the speaker test with root permissions.

Also, check your mixer, … I note this:

Simple mixer control 'Surround',0
  Front Left: Playback 0 [0%] -95.25dB] [off]
  Front Right: Playback 0 [0%] -95.25dB] [off]

Simple mixer control 'LFE',0
  Mono: Playback 127 [100%] [0.00dB] [off]

Simple mixer control 'IEC958',0
  Mono: Playback [off]

Try switching those ON to see if they make any difference. If not, simply switch them off.

I note you provided the above /etc/modprobe.d/sound file.

I also note from the script output that your PC’s hardware audio codec was identified as a stac9228. Note for your stac9228 there are options other than 3stack. The ALSA-Configuration.txt file gives these options:

	STAC9227/9228/9229/927x
	  ref		Reference board
	  3stack	D965 3stack
	  5stack	D965 5stack + SPDIF
	  dell-3stack	Dell Dimension E520
	  dell-bios	Fixes with Dell BIOS setup

So if “3stack” doesn’t work, you could try “5stack” or “dell-3stack” or “dell-bios”, trying them one at a time, and restart your alsa sound driver (as described above) after each attempt.

And finally, in openSUSE-11.0, pulse audio was notorious for being buggy. Make a note of the pulse audio applications you have installed (so that you can re-install them if need be) and then remove them, and see if that helps. You can always install them back.

13

Hi

Thanks for your reply. I did apply the alsa update and it seemed to have no problems or errors. I have been using SuSE since 7.3 though always just as a user not a guru, obviously, sound has always just worked. So I have never tinkered with it. I don’t believe that I am doing anything silly. I still just get a speaker ‘crack’ on sound restart. If someone else responds then I thank you for your time and effort, it is much appreciated.

The wget scipt returns http://alsa-project.org/db/?f=a1569ff27ff29d980315a44ba79f89a74ef85951 the file is available but makes the post too long for the system.

rpm -qa | grep alsa returns :-
alsaplayer-0.99.80-1.pm.1
alsa-utils-1.0.18.git20081122-1.1
alsa-oss-1.0.17.git20080715-2.25
alsa-plugins-1.0.18.git20081122-1.1
alsa-tools-1.0.18.git20081114-2.2
alsa-firmware-1.0.17.git20080617-2.1
alsa-driver-kmp-pae-1.0.18.20081123_2.6.25.5_1.1-1.1
alsa-1.0.18.git20081122-1.1
alsa-plugins-pulse-1.0.18.git20081122-1.1

rpm -qa | grep pulse returns:-
libpulse-browse0-0.9.10-26.5
pulseaudio-utils-0.9.10-26.5
pulseaudio-module-gconf-0.9.10-26.5
libpulsecore4-0.9.10-26.5
pulseaudio-module-x11-0.9.10-26.5
pulseaudio-module-zeroconf-0.9.10-26.5
libpulse-mainloop-glib0-0.9.10-26.5
pulseaudio-0.9.10-26.5
pulseaudio-esound-compat-0.9.10-26.5
gstreamer-0_10-pulse-0.9.5-54.1
pulseaudio-module-lirc-0.9.10-26.5
pulseaudio-module-bluetooth-0.9.10-26.5
libpulse0-0.9.10-26.5
alsa-plugins-pulse-1.0.18.git20081122-1.1

rpm -q libasound2 returns:-
libasound2-1.0.18.git20081122-1.1

uname -a returns:-
Linux linux 2.6.25.18-0.2-pae #1 SMP 2008-10-21 16:30:26 +0200 i686 i686 i386 GNU/Linux

cat /etc/modprobe.d/sound returns:-
options snd slots=snd-hda-intel

u1Nb.VhUtPypIg0D:82801H (ICH8 Family) HD Audio Controller

alias snd-card-0 snd-hda-intel
options snd-hda-intel model=3stack

14

This appears to be mostly a repeat of your previous post.

Did you try anything in my post #12 above?

15

Duh! I had bookmarked the post, came back online - assumed something had gone wrong with the original, posted again, refreshed to see if you had replied and found that I was viewing a cached page before, sorry.

The first speaker test didn’t work the second produced:-
speaker-test 1.0.18

Playback device is default
Stream parameters are 48000Hz, S16_LE, 2 channels
Using 16 octaves of pink noise
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 2048 to 8192
Period size range from 1024 to 1024
Using max buffer size 8192
Periods = 4
was set period_size = 1024
was set buffer_size = 8192
0 - Front Left
1 - Front Right
Time per period = 5.822001
0 - Front Left
1 - Front Right
Time per period = 5.973236
0 - Front Left
1 - Front Right
Time per period = 5.973307
0 - Front Left
1 - Front Right
Time per period = 5.973371
0 - Front Left
1 - Front Right
Time per period = 5.973276

and as su
speaker-test 1.0.18

Playback device is default
Stream parameters are 48000Hz, S16_LE, 2 channels
Using 16 octaves of pink noise
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 2048 to 8192
Period size range from 1024 to 1024
Using max buffer size 8192
Periods = 4
was set period_size = 1024
was set buffer_size = 8192
0 - Front Left
1 - Front Right
Time per period = 5.821928
0 - Front Left
1 - Front Right
Time per period = 5.973312
0 - Front Left
1 - Front Right
Time per period = 5.973311
0 - Front Left
1 - Front Right
Time per period = 5.973344
0 - Front Left
1 - Front Right
Time per period = 5.973242

None of the modprobe.d/sound option change anything.

The mixer does not have a mono control!

Real player is the default player, I uninstalled and reinstalled - no joy tried with another player no joy! I am wondering if the speakers actually worked, I got the machine as new and wiped off windows. Are you running out of suggestions?, again thanks for your help.

16

Let me answer this way, … are you going to try all my suggestions?

Reference my previous post:

17

Thank you for your patience. As I said yesterday all I hear through the headphones too is the ‘crack’.

The mixer has master, headphones, PCM,Front, Surround, Center LFE MUX, Mux, Mux PC beep - no mono.

If you are teed off I understand. So am I but I have tried everything, including playing with the surround, that you have suggested except for adjusting the mono as it does not appear.

I think I will resign myself to no sound, I only need it as an mp3 while I am programing (PHP is my thing).

I thank you for your help, folk like you are the back bone of the linux community.

18

Did you remove the pulse audio applications?

19

If removing pulse audio does not do the trick, how about, after a reboot, copy and paste into a gnome-terminal or a kde konsole:
dmesg > dmesg.txt && curl -F file=@dmesg.txt nopaste.com/aand post the URL you are provided here. Maybe that will give us some hints.