Greetings, SuSE-gurus. Sorry for length of this post.
I’m using Open SuSE 11.0 and KMail v. 1.9.9 (KDE 3.5.9 “release 49.1”). Up until this morning I was able to download e-mail from my Bellsouth account into a KMail folder. Has worked fine for many years.
But this morning I started getting this error message instead of my Bellsouth e-mail:
Error – Kmail
Could not login to pop.att.yahoo.com
The password may be wrong.
The server said: “[AUTH] invalid user/password”
It’s been this way now for about 12 hours. I am able to read my Bellsouth e-mail if I go to their website and use their webmail service. But the e-mail simply won’t download via KMail, and so I can’t get the messages into my system.
My regular e-mail (non-BellSouth) downloads without problem.
I have been on repeated phone calls to Bellsouth technical support, but though very polite, for the most part they have not been helpful (“We don’t support Linux operating system.”)
I finally spoke to one person who verified that all of my settings in KMail are correct (host, port, etc). He then checked with technical support at Yahoo (who actually are the folks who control the Bellsouth e-mail servers). That Yahoo person opined that there may have been a recent security update to either KMail or the Yahoo mail servers, and now there is an incompatibility that causes the Yahoo/Bellsouth mail servers not to recognize either my ID or password.
Unfortunately they could provide no help on getting to a solution. And so I look to the SuSE-gurus to see if anyone out there might have some thoughts, or maybe is also on Bellsouth and experiencing similar problems?
Please note, I did download a couple of security fixes this morning. One was for Firefox (I think) and don’t recall the other. And I also used YaST to get updates from the repositories.
So maybe (?) something in those new files created this problem.
I also tried the usual trouble-shooting. I restarted the pooter, but that did not help. I also tried deleting my Bellsouth account from KMail and then creating it anew. That did not help.
So I’m stumped. I do need to be able to get those Bellsouth e-mails downloaded into KMail, so I’d appreciate any help.