Stuck on white error screen

Hi,

I have just installed openSUSE 13.1 then i ran the update, after that the system asked me to restart which I did, now the OS is stuck in a white screen saying “Oh no! Something has gone wrong. A problem has occurred and the system can’t recover. Please log out and try again”. There is a Log out button but it doesn’t work and I also left it like that for 1 hour and nothing happened. What can i do???

Thanks,

This sounds like GNOME.

And probably a graphics driver issue.
Have you tried to run “recovery mode” (Advanced Options in the boot menu)?

What graphics card/driver are you using?
If it’s the proprietary nvidia or fglrx driver, you might have to reinstall it after certain updates (like the kernel).

Yeah I have tried with the options in the Advance section, and it takes me to the same white screen

I have an Nvidia card, I recalled that the system was working fine until I installed the proprietary drivers, the easy solution for me was to reinstall everything from scratch.

Thanks for your help

On Wed, 26 Mar 2014 22:06:02 +0000, wolfi323 wrote:

> xdonu;2633257 Wrote:
>> I have just installed openSUSE 13.1 then i ran the update, after that
>> the system asked me to restart which I did, now the OS is stuck in a
>> white screen saying “Oh no! Something has gone wrong. A problem has
>> occurred and the system can’t recover. Please log out and try again”.
>> There is a Log out button but it doesn’t work and I also left it like
>> that for 1 hour and nothing happened. What can i do???
>>
> This sounds like GNOME.
>
> And probably a graphics driver issue.

Actually, with GNOME that’s usually caused by a misbehaving extension.
It should be disabling all extensions and logging out/back in with the
logout button.

I’d probably try killing the X server with ctrl+alt+backspace.

IMHO, while I’m a GNOME3 user and I generally love it, the error handling
is really not that good - if I have VMs or other applications running, I
don’t want the whole desktop to lock up because an extension encountered
an error. I’d like to at least save my work first. [/rant] :wink:

Jim


Jim Henderson
openSUSE Forums Administrator
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