Strange problem with sound

English Hardware
1

Hello everyone,

Fisrt, I’m sorry to post another thread for sound but my problem is different of all I have read on the forum.

I explain myself : I installed OpenSuse 11.0 few days ago but when lauching Gnome desktop, no sound :s
I tried then all methods I could find on the web but none worked.
I read SDB:AudioTroubleshooting and since I applied the tutorial I can see that I have sound with the sound meter and sound volume is set to maximum in gamix but, no sound out of my speakers…

Here is the result of few commands :


wget http://home.cfl.rr.com/infofiles/tsalsa && su -c 'bash ./tsalsa' :
http://nopaste.com/p/aweb6LAhf



rpm -qa | grep alsa

alsa-tools-1.0.16-47.1
alsa-utils-1.0.16-35.1
alsamixergui-0.9.0rc1-705.1
alsa-1.0.16-39.1
alsa-driver-kmp-pae-1.0.16.20080806_2.6.25.5_1.1-1.1
FA_clalsadrv-1.2.2-0.pm.3
alsa-firmware-1.0.16-24.1


rpm -qa | grep pulse

pulseaudio-module-zeroconf-0.9.10-26.3
pulseaudio-module-lirc-0.9.10-26.3
gstreamer-0_10-pulse-0.9.7-42.pm.1
libpulse0-0.9.10-26.3
libpulse-browse0-0.9.10-26.3
libpulse-mainloop-glib0-0.9.10-26.3
pulseaudio-module-x11-0.9.10-26.3
pulseaudio-module-bluetooth-0.9.10-26.3
pulseaudio-0.9.10-26.3
pulseaudio-module-gconf-0.9.10-26.3
pulseaudio-utils-0.9.10-26.3
libpulsecore4-0.9.10-26.3
pulseaudio-esound-compat-0.9.10-26.3


rpm -q libasound2

libasound2-1.0.16-39.1


uname -a

Linux linux-maav 2.6.25.11-0.1-pae #1 SMP 2008-07-13 20:48:28 +0200 i686 i686 i386 GNU/Linux


cat /etc/modprobe.d/sound

options snd slots=snd-hda-intel
# u1Nb.WwbOITG9v9B:82801H (ICH8 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel

I haven’t seen this problem anywhere else.
Thanks in advance :slight_smile:

PS : sorry for my poor english but I’m french :smiley:
My laptop is a Medion MD96367.

2

Thankyou … I note from tsalsa

Alsa cards:         
        --- no soundcards ---        
Codec:         
Lsof output:         
cardcnt:         
raw amixer output:

i.e. you sound card is not recognized at all. Please ensure sound is switched ON in your laptop’s BIOS (if there is such a switch, there may not be).

I also note:

Alsa driver: 1.0.17        
Alsa lib: 1.0.16        
Alsa utils: 1.0.16

which is a mix of versions. I also note your alsa-driver-kmp is not consistent with the rest of your alsa apps.

That might explain the problem. ie. you were not able to follow the alsa update page completely: Alsa-update - openSUSE

Please send (copy and paste) the following 6 commands into a gnome-terminal after first typing “su” to get root permissions (enter root password when prompted). Execute them sequentially. Note your PC must be connected to the internet and you must send these commands in sequence. Its possible when you send the 5th command you will find the rpm is already installed. If so, please send the 6th command anyway.

zypper ar http://download.opensuse.org/repositories/multimedia:/audio/openSUSE_11.0/ multimedia

zypper install alsa alsa-utils alsa-tools alsa-firmware libasound2

zypper rr multimedia

zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/KMP/openSUSE_11.0_Update/ multimedia

zypper install alsa-driver-kmp-pae

zypper rr multimedia

and restart your PC after, and check your sound.

If sound does not work, please run the diagnostic script again:

wget http://home.cfl.rr.com/infofiles/tsalsa && su -c 'bash ./tsalsa'

as hopefully it will give more information.

Also immediately after rebooting, please run the following command in a gnome-terminal:
dmesg > dmesg.txt
and open dmesg.txt with a text editor and paste it to general pastebin - simplified internet collaboration, submit the post, and post the URL provided by pastebin here.

3

Thanks for your help :slight_smile:

Here is the talsa result : tsalsa.txt - nopaste.com (beta)
and the dmesg result : general pastebin - Something - post number 1094134

I still have no sound :frowning: But the card is detected by alsa now :slight_smile:

I noticed that package alsa-driver-kmp-pae is still in version 1.0.16 whereas the other alsa packages are in version 1.0.17.
I removed and reinstall the package but it’s still in version 1.0.16.

4

I note you have an ALC883 from the script.

I also note from the script:

snd_hda_intel/parameters/model:mitac,<NULL>,<NULL>,

but your /etc/modprobe.d/sound file has:

options snd slots=snd-hda-intel
# u1Nb.WwbOITG9v9B:82801H (ICH8 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel

… so I am wondering, … did you insert an option that states “model=mitac” somewhere, or did alsa do that automatically?

The ALSA-Configuration.txt options for ALC883 are:

	ALC883/888
	  3stack-dig	3-jack with SPDIF I/O
	  6stack-dig	6-jack digital with SPDIF I/O
	  3stack-6ch    3-jack 6-channel
	  3stack-6ch-dig 3-jack 6-channel with SPDIF I/O
	  6stack-dig-demo  6-jack digital for Intel demo board
	  acer		Acer laptops (Travelmate 3012WTMi, Aspire 5600, etc)
	  acer-aspire	Acer Aspire 9810
	  medion	Medion Laptops
	  medion-md2	Medion MD2
	  targa-dig	Targa/MSI
	  targa-2ch-dig	Targs/MSI with 2-channel
	  laptop-eapd   3-jack with SPDIF I/O and EAPD (Clevo M540JE, M550JE)
	  lenovo-101e	Lenovo 101E
	  lenovo-nb0763	Lenovo NB0763
	  lenovo-ms7195-dig Lenovo MS7195
	  haier-w66	Haier W66
	  3stack-hp	HP machines with 3stack (Lucknow, Samba boards)
	  6stack-dell	Dell machines with 6stack (Inspiron 530)
	  mitac		Mitac 8252D
	  clevo-m720	Clevo M720 laptop series
	  fujitsu-pi2515 Fujitsu AMILO Pi2515
	  auto		auto-config reading BIOS (default)

of which one option is “mitac”. But it seems to me it would be more appropriate to try “medion” or “medion-md2”, or one of the many other options.

Also, the dmesg has some strange errors. It notes the application of model mitac, but then it identifies an ALC268 (as opposed to your ALC883).

# ALSA /usr/src/packages/BUILD/alsa-driver/pci/hda/hda_codec.c:2334: hda_codec: model 'mitac' is selected
# hda_codec: Unknown model for ALC268, trying auto-probe from BIOS...
# ALSA /usr/src/packages/BUILD/alsa-driver/pci/hda/hda_codec.c:3030: autoconfig: line_outs=0 (0x0/0x0/0x0/0x0/0x0)
# ALSA /usr/src/packages/BUILD/alsa-driver/pci/hda/hda_codec.c:3034:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
# ALSA /usr/src/packages/BUILD/alsa-driver/pci/hda/hda_codec.c:3038:    hp_outs=0 (0x0/0x0/0x0/0x0/0x0)
# ALSA /usr/src/packages/BUILD/alsa-driver/pci/hda/hda_codec.c:3039:    mono: mono_out=0x0
# ALSA /usr/src/packages/BUILD/alsa-driver/pci/hda/hda_codec.c:3047:    inputs: mic=0x0, fmic=0x0, line=0x0, fline=0x0, cd=0x0, aux=0x0
# hda_codec: Cannot set up configuration from BIOS.  Using base mode...
# ALSA /usr/src/packages/BUILD/alsa-driver/acore/control.c:332: control 2:0:0:Front Playback Volume:0 is already present
# ALSA /usr/src/packages/BUILD/alsa-driver/acore/control.c:332: control 2:0:0:Front Playback Switch:0 is already present
# ALSA /usr/src/packages/BUILD/alsa-driver/acore/control.c:332: control 2:0:0:Headphone Playback Switch:0 is already present
# ALSA /usr/src/packages/BUILD/alsa-driver/acore/control.c:332: control 2:0:0:Mic Boost:0 is already present
# ALSA /usr/src/packages/BUILD/alsa-driver/acore/control.c:332: control 2:0:0:Front Mic Boost:0 is already present
# ALSA /usr/src/packages/BUILD/alsa-driver/acore/control.c:332: control 2:0:0:Capture Volume:0 is already present
# ALSA /usr/src/packages/BUILD/alsa-driver/acore/control.c:332: control 2:0:0:Capture Switch:0 is already present
# ALSA /usr/src/packages/BUILD/alsa-driver/acore/control.c:332: control 2:0:0:Input Source:0 is already present

I can’t help but think you have made other audio/attempted changes, that you have not told me about?

The dmesg also makes reference to some boot codes you could try.

I assume you tried booting with fail safe settings, and get no sound from that also?

5

I solved the issue with mitac : I put (certainly few days ago because I can’t remember) a new configuration in the file /etc/modprobe.d/alsa-base which was :


options snd-hda-intel model=mitac position_fix=0
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel
alias sound-slot-0 snd-card-0
alias sound-service-0-0 snd-mixer-oss
alias sound-service-0-1 snd-seq-oss
alias sound-service-0-3 snd-pcm-oss
alias sound-service-0-8 snd-seq-oss
alias sound-service-0-12 snd-pcm-oss

May be a copy and paste without thinking, so i changed mitac for medion but still no changes.

Is the problem coming from this file ?

I tried to boot with fail safe settings but no sound either.

I also notice this with lspci -v command :


00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
	Subsystem: Mitac Device 8227
	Flags: bus master, fast devsel, latency 0, IRQ 22
	Memory at fc200000 (64-bit, non-prefetchable) [size=16]
	Capabilities: [50] Power Management version 2
	Capabilities: [60] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable-
	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
	Capabilities: [100] Virtual Channel <?>
	Capabilities: [130] Root Complex Link <?>
	Kernel driver in use: HDA Intel
	Kernel modules: snd-hda-intel

I still have the strage errors from dmesg…

Sorry :([/size]

6

What do you mean by “solved the issue”? Do you mean you have properly functioning sound now? If so, then your problem is solved, and igore the rest of my post.

If you still have sound problems, then read on …

alsa-base is what Ubuntu uses. openSUSE does not do that. I recommend you rename that file (so that it is not seen any more), and try again.

The place to make such changes such as “options snd-hda-intel model=mitac position_fix=0” is in the openSUSE /etc/modprobe.d/sound file.

As a minimum, I think my difficult in getting a grasp on what is taking place with your error messages, and your dmesg are coming from there. That Ubuntu approach, which was not modified for openSUSE, could explain the problem with the sound test.

Interesting that it is IRQ22.

Anyway, I recommend you remove any sound/audio configurations you did that were associated with OTHER Linux distributions, such that you have a clean configuration that can be used to configure to the openSUSE way of doing things.[/size]

7

Please ignore that comment. I’m getting my support threads mixed up.

8

Hi guys, im a new user on linux, suse, i installed suse 10.2 on my laptop and it didnt pick up my sound drivers, i would like to know if anyone can help me how to install this driver… plz… someone told me to type in lsmod but i dont understand whats going on there hehe

9

What do you mean by “solved the issue”? Do you mean you have properly functioning sound now?

Sorry I meant I found why there was mitac in the script.

I renamed alsa-base file and I noticed this :


 head -n 1 /proc/asound/card0/codec* :

==> /proc/asound/card0/codec#0 <==
Codec: Realtek ALC883

==> /proc/asound/card0/codec#2 <==
Codec: Realtek ALC268

My /etc/modprobe.d/sound file is :


options snd-hda-intel model=medion enable=1 index=0
# u1Nb.jN8_s9AC_37:82801H (ICH8 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel

What is strange (for me but may be it’s normal) it’s that the command “speaker-test -Dplug:front -c2 -l5 -twav” run normally :


speaker-test 1.0.17

Playback device is plug:front
Stream parameters are 48000Hz, S16_LE, 2 channels
WAV file(s)
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 64 to 16384
Period size range from 32 to 8192
Using max buffer size 16384
Periods = 4
was set period_size = 4096
was set buffer_size = 16384
 0 - Front Left
 1 - Front Right
Time per period = 2,731148
 0 - Front Left
 1 - Front Right
Time per period = 2,986534
 0 - Front Left
 1 - Front Right
Time per period = 2,986728
 0 - Front Left
 1 - Front Right
Time per period = 3,157065
 0 - Front Left
 1 - Front Right
Time per period = 2,901502
10

Its puzzling that an attempt has been made during boot to setup two separate sound cards. I assume this laptop, to your knowledge, has only one sound device.

OK, … this is not the way I would have edited this file for openSUSE-11.0 (but it is how I would have done it for 10.x). …
Instead for openSUSE-11.0, I would have tried:

options snd slots=snd-hda-intel
options snd-hda-intel model=medion
# u1Nb.WwbOITG9v9B:82801H (ICH8 Family) HD Audio Controller
alias snd-card-0 snd-hda-intel

Are you hearing a female voice saying “front left” / “front right” at the same time as you see it typed on the screen? That is what you are supposed to get.