Strange experience with forums

Why is using the forum so complicated? To register I had to provide my address, phone number, occupation, and then opt out of corporate notifications from Novell. I verified my email. Then I tried to login, and nothing happened when I clicked the login button.

After refreshing the page several times, I finally managed to login. Then I tried to search the forums, while logged in, and it keeps asking me to do the image verification. I tried using items in the “Forum Actions” list, and it says I don’t have permission.

Is this normal, or is there some kind of bad voodoo going on? Why does Novell want so much information about people that use a community project. I haven’t experienced this with any other distro. They just want my name and email address, with no corporate strings attached. It’s kind of creepy.

On Wed, 04 Nov 2015 18:46:01 +0000, orodbhen wrote:

> Why is using the forum so complicated? To register I had to provide my
> address, phone number, occupation, and then opt out of corporate
> notifications from Novell. I verified my email. Then I tried to login,
> and nothing happened when I clicked the login button.
>
> After refreshing the page several times, I finally managed to login.
> Then I tried to search the forums, while logged in, and it keeps asking
> me to do the image verification. I tried using items in the “Forum
> Actions” list, and it says I don’t have permission.
>
> Is this normal, or is there some kind of bad voodoo going on? Why does
> Novell want so much information about people that use a community
> project. I haven’t experienced this with any other distro. They just
> want my name and email address, with no corporate strings attached. It’s
> kind of creepy.

The login system (now owned by Micro Focus, the parent of SUSE) is
generally geared towards customers - but we leverage it across the
openSUSE project. I don’t know the statistics, but it’s very likely that
most who register just for openSUSE don’t provide full/accurate
information. The login system means you have one set of credentials
across openSUSE project tools - from SUSE Studio, the Open Build Service,
Bugzilla, the Forums, the Wiki - all of it is driven from a single
authentication source.

There had been an effort to simplify the process a bit (largely around
not asking for so much PII), but I’m not sure what happened to that.
I’ll ask and find out.

Occasionally, it’s necessary to clear all the cookies out - clearing
cookies and cache resolves most login issues. We have tried to resolve
those issues, but some of them are not easy to reproduce.

Jim


Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

Thanks for the quick response. I cleared the cache and all cookies for opensuse.org. It’s still asking for image verification on every search. Same in both Chrome and Firefox.

On Wed, 04 Nov 2015 23:16:01 +0000, orodbhen wrote:

> Thanks for the quick response. I cleared the cache and all cookies for
> opensuse.org. It’s still asking for image verification on every search.
> Same in both Chrome and Firefox.

The capcha is supposed to only happen if you’re not logged in - do you
see that you are logged in in the page header?

We might have that enabled for newer users as well as an anti-spam
measure (having it on in search would be a side effect to, say, it being
required for posting - I don’t remember the exact configuration at the
moment).

Jim

Jim Henderson
openSUSE Forums Administrator
Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C