Storage Device Problems

jazamiel · June 16, 2021, 3:47am

Hi.
About a week ago, working with my laptop, suddenly, the screen turned black. I could here the music that was playing but, the system was unresponsive. I had to “hard-shutdown” the machine restarting it. I received a message:

The storage device ST1000LM0ET-1RK172 (<</dev/sda>>) is showing indications of instability.

What I did was to install “SMARTmontools”; run the program; but it tells me there are no errors.
Today it happened for the forth time and I have no idea where to look and how to repair it.
I hope you can help me on this one.
Thanks

hcvv · June 16, 2021, 9:23am

In any case, I would make some extra backup.

marel · June 16, 2021, 9:16pm

It looks to me like a recent KDE problem:

Notifications Storage Device problems after update

jazamiel · June 17, 2021, 3:46am

I thank you for your answer. Do you know how to repair it?

karlmistelberger · June 17, 2021, 6:02am

jazamiel:

Hi.
About a week ago, working with my laptop, suddenly, the screen turned black. I could here the music that was playing but, the system was unresponsive. I had to “hard-shutdown” the machine restarting it. I received a message:
The storage device ST1000LM0ET-1RK172 (<</dev/sda>>) is showing indications of instability.
What I did was to install “SMARTmontools”; run the program; but it tells me there are no errors.
Today it happened for the forth time and I have no idea where to look and how to repair it.
I hope you can help me on this one.
Thanks

Watch for problems with scsi:

**3400G:~ #** journalctl -b 0 _KERNEL_SUBSYSTEM=scsi 
-- Logs begin at Tue 2021-06-15 07:53:08 CEST, end at Thu 2021-06-17 05:56:25 CEST. -- 
Jun 17 05:18:57 3400G kernel: scsi host0: ahci 
Jun 17 05:18:57 3400G kernel: scsi host1: ahci 
Jun 17 05:18:57 3400G kernel: scsi host2: ahci 
Jun 17 05:18:57 3400G kernel: scsi host3: ahci 
Jun 17 05:18:57 3400G kernel: scsi host4: ahci 
Jun 17 05:18:57 3400G kernel: scsi host5: ahci 
Jun 17 05:18:57 3400G kernel: scsi host6: ahci 
Jun 17 05:18:57 3400G kernel: scsi host7: ahci 
Jun 17 05:18:57 3400G kernel: **scsi 0:0:0:0: Direct-Access     ATA      ST2000DM001-1CH1 CC29 PQ: 0 ANSI: 5** 
Jun 17 05:18:57 3400G kernel: **sd 0:0:0:0: [sda] 3907029168 512-byte logical blocks: (2.00 TB/1.82 TiB)** 
Jun 17 05:18:57 3400G kernel: **sd 0:0:0:0: [sda] 4096-byte physical blocks** 
Jun 17 05:18:57 3400G kernel: **sd 0:0:0:0: [sda] Write Protect is off** 
Jun 17 05:18:57 3400G kernel: sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00 
Jun 17 05:18:57 3400G kernel: **sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA** 
Jun 17 05:18:57 3400G kernel: **sd 0:0:0:0: [sda] Attached SCSI disk** 
Jun 17 05:18:57 3400G kernel: **scsi 1:0:0:0: Direct-Access     ATA      Samsung SSD 850  3B6Q PQ: 0 ANSI: 5** 
Jun 17 05:18:57 3400G kernel: **sd 1:0:0:0: [sdb] 976773168 512-byte logical blocks: (500 GB/466 GiB)** 
Jun 17 05:18:57 3400G kernel: **sd 1:0:0:0: [sdb] Write Protect is off** 
Jun 17 05:18:57 3400G kernel: sd 1:0:0:0: [sdb] Mode Sense: 00 3a 00 00 
Jun 17 05:18:57 3400G kernel: **sd 1:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA** 
Jun 17 05:18:57 3400G kernel: **sd 1:0:0:0: [sdb] supports TCG Opal** 
Jun 17 05:18:57 3400G kernel: **sd 1:0:0:0: [sdb] Attached SCSI disk** 
Jun 17 05:18:57 3400G kernel: **scsi 4:0:0:0: Direct-Access     ATA      Samsung SSD 850  2B6Q PQ: 0 ANSI: 5** 
Jun 17 05:18:57 3400G kernel: **sd 4:0:0:0: [sdc] 488397168 512-byte logical blocks: (250 GB/233 GiB)** 
Jun 17 05:18:57 3400G kernel: **sd 4:0:0:0: [sdc] Write Protect is off** 
Jun 17 05:18:57 3400G kernel: sd 4:0:0:0: [sdc] Mode Sense: 00 3a 00 00 
Jun 17 05:18:57 3400G kernel: **sd 4:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA** 
Jun 17 05:18:57 3400G kernel: **sd 4:0:0:0: [sdc] supports TCG Opal** 
Jun 17 05:18:57 3400G kernel: **sd 4:0:0:0: [sdc] Attached SCSI disk** 
Jun 17 05:18:57 3400G kernel: **sd 0:0:0:0: Attached scsi generic sg0 type 0** 
Jun 17 05:18:57 3400G kernel: **sd 1:0:0:0: Attached scsi generic sg1 type 0** 
Jun 17 05:18:57 3400G kernel: **sd 4:0:0:0: Attached scsi generic sg2 type 0** 
**3400G:~ #**

Clean drives will issue messages only during startup as shown here. Beware of additional lines during operation.

jazamiel · June 18, 2021, 2:47am

Very kind for your reply. I obtain this:

**#** journalctl -b 0 _KERNEL_SUBSYSTEM=scsi  
-- Logs begin at Tue 2021-05-04 10:14:41 CDT, end at Thu 2021-06-17 05:12:55 CDT. -- 
jun 15 15:07:39 Dr-Castor kernel: scsi host0: ahci 
jun 15 15:07:39 Dr-Castor kernel: **scsi 0:0:0:0: Direct-Access     ATA      ST1000LM035-1RK1 SDM3 PQ: 0 ANSI: 5**
jun 15 15:07:39 Dr-Castor kernel: **sd 0:0:0:0: [sda] 1953525168 512-byte logical blocks: (1.00 TB/932 GiB)**
jun 15 15:07:39 Dr-Castor kernel: **sd 0:0:0:0: [sda] 4096-byte physical blocks**
jun 15 15:07:39 Dr-Castor kernel: **sd 0:0:0:0: [sda] Write Protect is off**
jun 15 15:07:39 Dr-Castor kernel: sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
jun 15 15:07:39 Dr-Castor kernel: **sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA**
jun 15 15:07:39 Dr-Castor kernel: **sd 0:0:0:0: [sda] Attached SCSI disk**
jun 15 15:07:39 Dr-Castor kernel: **sd 0:0:0:0: Attached scsi generic sg0 type 0**
jun 15 20:32:13 Dr-Castor kernel: **sd 0:0:0:0: [sda] Synchronizing SCSI cache**
jun 15 20:32:13 Dr-Castor kernel: **sd 0:0:0:0: [sda] Stopping disk**
jun 15 20:32:13 Dr-Castor kernel: **sd 0:0:0:0: [sda] Starting disk**
jun 15 21:09:36 Dr-Castor kernel: **sd 0:0:0:0: [sda] Synchronizing SCSI cache**
jun 15 21:09:36 Dr-Castor kernel: **sd 0:0:0:0: [sda] Stopping disk**
jun 15 21:09:36 Dr-Castor kernel: **sd 0:0:0:0: [sda] Starting disk**
jun 16 04:55:47 Dr-Castor kernel: **sd 0:0:0:0: [sda] Synchronizing SCSI cache**
jun 16 04:55:47 Dr-Castor kernel: **sd 0:0:0:0: [sda] Stopping disk**
jun 16 04:55:47 Dr-Castor kernel: **sd 0:0:0:0: [sda] Starting disk**
jun 16 05:07:42 Dr-Castor kernel: scsi host1: usb-storage 3-1:1.0 
jun 16 05:07:43 Dr-Castor kernel: **scsi 1:0:0:0: Direct-Access     Generic  Flash Disk       8.07 PQ: 0 ANSI: 4**
jun 16 05:07:43 Dr-Castor kernel: **sd 1:0:0:0: Attached scsi generic sg1 type 0**
jun 16 05:07:43 Dr-Castor kernel: **sd 1:0:0:0: [sdb] 30433280 512-byte logical blocks: (15.6 GB/14.5 GiB)**
jun 16 05:07:43 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write Protect is off**
jun 16 05:07:43 Dr-Castor kernel: sd 1:0:0:0: [sdb] Mode Sense: 23 00 00 00
jun 16 05:07:43 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 05:07:43 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Attached SCSI removable disk**
jun 16 12:13:10 Dr-Castor kernel: scsi host1: usb-storage 3-1:1.0 
jun 16 12:13:21 Dr-Castor kernel: scsi host1: usb-storage 1-3:1.0 
jun 16 12:13:22 Dr-Castor kernel: **scsi 1:0:0:0: Direct-Access     KINGSTON DataTraveler SE1 1.00 PQ: 0 ANSI: 4**
jun 16 12:13:22 Dr-Castor kernel: **sd 1:0:0:0: Attached scsi generic sg1 type 0**
jun 16 12:13:22 Dr-Castor kernel: **sd 1:0:0:0: [sdb] 15204352 512-byte logical blocks: (7.78 GB/7.25 GiB)**
jun 16 12:13:22 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write Protect is off**
jun 16 12:13:22 Dr-Castor kernel: sd 1:0:0:0: [sdb] Mode Sense: 2f 00 00 00
jun 16 12:13:22 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 12:13:22 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Attached SCSI removable disk**
jun 16 18:52:43 Dr-Castor kernel: **sd 0:0:0:0: [sda] Synchronizing SCSI cache**
jun 16 18:52:43 Dr-Castor kernel: **sd 0:0:0:0: [sda] Stopping disk**
jun 16 18:52:43 Dr-Castor kernel: **sd 0:0:0:0: [sda] Starting disk**
jun 16 19:06:15 Dr-Castor kernel: scsi host2: usb-storage 3-1:1.0 
jun 16 19:06:16 Dr-Castor kernel: **scsi 2:0:0:0: Direct-Access     Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 4**
jun 16 19:06:16 Dr-Castor kernel: **sd 2:0:0:0: Attached scsi generic sg2 type 0**
jun 16 19:06:16 Dr-Castor kernel: **sd 2:0:0:0: [sdc] 15131636 512-byte logical blocks: (7.75 GB/7.21 GiB)**
jun 16 19:06:16 Dr-Castor kernel: **sd 2:0:0:0: [sdc] Write Protect is off**
jun 16 19:06:16 Dr-Castor kernel: sd 2:0:0:0: [sdc] Mode Sense: 45 00 00 00
jun 16 19:06:16 Dr-Castor kernel: **sd 2:0:0:0: [sdc] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 19:06:16 Dr-Castor kernel: **sd 2:0:0:0: [sdc] Attached SCSI removable disk**
jun 16 19:21:26 Dr-Castor kernel: scsi host1: usb-storage 1-3:1.0 
jun 16 19:21:26 Dr-Castor kernel: **scsi 1:0:0:0: Direct-Access     Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 4**
jun 16 19:21:26 Dr-Castor kernel: **sd 1:0:0:0: Attached scsi generic sg1 type 0**
jun 16 19:21:26 Dr-Castor kernel: **sd 1:0:0:0: [sdb] 15131636 512-byte logical blocks: (7.75 GB/7.21 GiB)**
jun 16 19:21:26 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write Protect is off**
jun 16 19:21:26 Dr-Castor kernel: sd 1:0:0:0: [sdb] Mode Sense: 45 00 00 00
jun 16 19:21:26 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 19:21:26 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Attached SCSI removable disk**
jun 16 19:21:37 Dr-Castor kernel: scsi host1: usb-storage 1-3:1.0 
jun 16 19:21:38 Dr-Castor kernel: **scsi 1:0:0:0: Direct-Access     Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 4**
jun 16 19:21:38 Dr-Castor kernel: **sd 1:0:0:0: Attached scsi generic sg1 type 0**
jun 16 19:21:38 Dr-Castor kernel: **sd 1:0:0:0: [sdb] 15131636 512-byte logical blocks: (7.75 GB/7.21 GiB)**
jun 16 19:21:38 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write Protect is off**
jun 16 19:21:38 Dr-Castor kernel: sd 1:0:0:0: [sdb] Mode Sense: 45 00 00 00
jun 16 19:21:38 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 19:21:38 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Attached SCSI removable disk**
jun 16 19:21:43 Dr-Castor kernel: scsi host1: usb-storage 1-3:1.0 
jun 16 19:21:44 Dr-Castor kernel: **scsi 1:0:0:0: Direct-Access     Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 4**
jun 16 19:21:44 Dr-Castor kernel: **sd 1:0:0:0: Attached scsi generic sg1 type 0**
jun 16 19:06:16 Dr-Castor kernel: **sd 2:0:0:0: [sdc] Write Protect is off**
jun 16 19:06:16 Dr-Castor kernel: sd 2:0:0:0: [sdc] Mode Sense: 45 00 00 00
jun 16 19:06:16 Dr-Castor kernel: **sd 2:0:0:0: [sdc] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 19:06:16 Dr-Castor kernel: **sd 2:0:0:0: [sdc] Attached SCSI removable disk**
jun 16 19:21:26 Dr-Castor kernel: scsi host1: usb-storage 1-3:1.0 
jun 16 19:21:26 Dr-Castor kernel: **scsi 1:0:0:0: Direct-Access     Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 4**
jun 16 19:21:26 Dr-Castor kernel: **sd 1:0:0:0: Attached scsi generic sg1 type 0**
jun 16 19:21:26 Dr-Castor kernel: **sd 1:0:0:0: [sdb] 15131636 512-byte logical blocks: (7.75 GB/7.21 GiB)**
jun 16 19:21:26 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write Protect is off**
jun 16 19:21:26 Dr-Castor kernel: sd 1:0:0:0: [sdb] Mode Sense: 45 00 00 00
jun 16 19:21:26 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 19:21:26 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Attached SCSI removable disk**
jun 16 19:21:37 Dr-Castor kernel: scsi host1: usb-storage 1-3:1.0 
jun 16 19:21:38 Dr-Castor kernel: **scsi 1:0:0:0: Direct-Access     Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 4**
jun 16 19:21:38 Dr-Castor kernel: **sd 1:0:0:0: Attached scsi generic sg1 type 0**
jun 16 19:21:38 Dr-Castor kernel: **sd 1:0:0:0: [sdb] 15131636 512-byte logical blocks: (7.75 GB/7.21 GiB)**
jun 16 19:21:38 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write Protect is off**
jun 16 19:21:38 Dr-Castor kernel: sd 1:0:0:0: [sdb] Mode Sense: 45 00 00 00
jun 16 19:21:38 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 19:21:38 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Attached SCSI removable disk**
jun 16 19:21:43 Dr-Castor kernel: scsi host1: usb-storage 1-3:1.0 
jun 16 19:21:44 Dr-Castor kernel: **scsi 1:0:0:0: Direct-Access     Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 4**
jun 16 19:21:44 Dr-Castor kernel: **sd 1:0:0:0: Attached scsi generic sg1 type 0**
jun 16 19:21:44 Dr-Castor kernel: **sd 1:0:0:0: [sdb] 15131636 512-byte logical blocks: (7.75 GB/7.21 GiB)**
jun 16 19:21:44 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write Protect is off**
jun 16 19:21:44 Dr-Castor kernel: sd 1:0:0:0: [sdb] Mode Sense: 45 00 00 00
jun 16 19:21:44 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 19:21:44 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Attached SCSI removable disk**
jun 16 19:21:54 Dr-Castor kernel: scsi host1: usb-storage 1-3:1.0 
jun 16 19:21:55 Dr-Castor kernel: **scsi 1:0:0:0: Direct-Access     Kingston DataTraveler 2.0 1.00 PQ: 0 ANSI: 4**
jun 16 19:21:55 Dr-Castor kernel: **sd 1:0:0:0: Attached scsi generic sg1 type 0**
jun 16 19:21:55 Dr-Castor kernel: **sd 1:0:0:0: [sdb] 15131636 512-byte logical blocks: (7.75 GB/7.21 GiB)**
jun 16 19:21:55 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write Protect is off**
jun 16 19:21:55 Dr-Castor kernel: sd 1:0:0:0: [sdb] Mode Sense: 45 00 00 00
jun 16 19:21:55 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 19:21:55 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Attached SCSI removable disk**
jun 16 19:27:33 Dr-Castor kernel: scsi host1: usb-storage 3-1:1.0 
jun 16 19:27:34 Dr-Castor kernel: **scsi 1:0:0:0: Direct-Access     Generic  Flash Disk       8.07 PQ: 0 ANSI: 4**
jun 16 19:27:34 Dr-Castor kernel: **sd 1:0:0:0: Attached scsi generic sg1 type 0**
jun 16 19:27:34 Dr-Castor kernel: **sd 1:0:0:0: [sdb] 30433280 512-byte logical blocks: (15.6 GB/14.5 GiB)**
jun 16 19:27:34 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write Protect is off**
jun 16 19:27:34 Dr-Castor kernel: sd 1:0:0:0: [sdb] Mode Sense: 23 00 00 00
jun 16 19:27:34 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 19:27:34 Dr-Castor kernel: **sd 1:0:0:0: [sdb] Attached SCSI removable disk**
jun 16 19:32:20 Dr-Castor kernel: scsi host2: usb-storage 1-3:1.0 
jun 16 19:32:22 Dr-Castor kernel: **scsi 2:0:0:0: Direct-Access     KINGSTON DataTraveler SE1 1.00 PQ: 0 ANSI: 4**
jun 16 19:32:22 Dr-Castor kernel: **sd 2:0:0:0: Attached scsi generic sg2 type 0**
jun 16 19:32:22 Dr-Castor kernel: **sd 2:0:0:0: [sdc] 15204352 512-byte logical blocks: (7.78 GB/7.25 GiB)**
jun 16 19:32:22 Dr-Castor kernel: **sd 2:0:0:0: [sdc] Write Protect is off**
jun 16 19:32:22 Dr-Castor kernel: sd 2:0:0:0: [sdc] Mode Sense: 2f 00 00 00
jun 16 19:32:22 Dr-Castor kernel: **sd 2:0:0:0: [sdc] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
jun 16 19:32:22 Dr-Castor kernel: **sd 2:0:0:0: [sdc] Attached SCSI removable disk**
jun 16 20:15:26 Dr-Castor kernel: **sd 0:0:0:0: [sda] Synchronizing SCSI cache**
jun 16 20:15:26 Dr-Castor kernel: **sd 0:0:0:0: [sda] Stopping disk**
jun 16 20:15:26 Dr-Castor kernel: **sd 0:0:0:0: [sda] Starting disk**
jun 16 21:09:02 Dr-Castor kernel: **sd 0:0:0:0: [sda] Synchronizing SCSI cache**
jun 16 21:09:02 Dr-Castor kernel: **sd 0:0:0:0: [sda] Stopping disk**
jun 16 21:09:03 Dr-Castor kernel: **sd 0:0:0:0: [sda] Starting disk**
jun 17 04:43:32 Dr-Castor kernel: **sd 0:0:0:0: [sda] Synchronizing SCSI cache**
jun 17 04:43:32 Dr-Castor kernel: **sd 0:0:0:0: [sda] Stopping disk**
jun 17 04:43:32 Dr-Castor kernel: **sd 0:0:0:0: [sda] Starting disk**

It seems to be ok, is it?
Thank you

mrmazda · June 18, 2021, 10:51pm

jazamiel:

jun 16 20:15:26 Dr-Castor kernel: sd 0:0:0:0: [sda] Synchronizing SCSI cache
jun 16 20:15:26 Dr-Castor kernel: sd 0:0:0:0: [sda] Stopping disk
jun 16 20:15:26 Dr-Castor kernel: sd 0:0:0:0: [sda] Starting disk
jun 16 21:09:02 Dr-Castor kernel: sd 0:0:0:0: [sda] Synchronizing SCSI cache
jun 16 21:09:02 Dr-Castor kernel: sd 0:0:0:0: [sda] Stopping disk
jun 16 21:09:03 Dr-Castor kernel: sd 0:0:0:0: [sda] Starting disk
jun 17 04:43:32 Dr-Castor kernel: sd 0:0:0:0: [sda] Synchronizing SCSI cache
jun 17 04:43:32 Dr-Castor kernel: sd 0:0:0:0: [sda] Stopping disk
jun 17 04:43:32 Dr-Castor kernel: sd 0:0:0:0: [sda] Starting disk

This looks to me like a reason to contact Seagate support, unless the laptop was asleep at those times, and still it might anyway

karlmistelberger · June 19, 2021, 7:44am

jazamiel:

Very kind for your reply. I obtain this:

**#** journalctl -b 0 _KERNEL_SUBSYSTEM=scsi  
-- Logs begin at Tue 2021-05-04 10:14:41 CDT, end at Thu 2021-06-17 05:12:55 CDT. -- 


...

jun 16 12:13:22 Dr-Castor kernel: **scsi 1:0:0:0: Direct-Access     KINGSTON DataTraveler SE1 1.00 PQ: 0 ANSI: 4** ...

...

It seems to be ok, is it?

I am worried about multiple occurrences of ‘KINGSTON DataTraveler SE1 1.00 PQ’ in your journal. I don’t see these on any of my machines. They strictly occur once in any of the boots detected by ‘journal --list-boots’:

**3400G:~ #** journalctl -b 0  _KERNEL_SUBSYSTEM=scsi --grep 'Samsung SSD 850  3B6Q PQ' 
-- Logs begin at Wed 2021-06-16 05:24:23 CEST, end at Sat 2021-06-19 07:36:14 CEST. -- 
Jun 19 07:21:11 3400G kernel: **scsi 1:0:0:0: Direct-Access     ATA      ****Samsung SSD 850  3B6Q PQ****: 0 ANSI: 5**
**3400G:~ #**

I presume some resets occur on your machine.

keellambert · June 19, 2021, 9:15am

JFI

Since installing kernel-default-5.12.9-1.1.x86_64 the usb interface to memory sticks has become sensitive to physical mounting.

Obervations:

sometimes usb-memory-stick not recognised on one port but ok on another
sometimes usb-memory-stick connection lost during save operation leaving the named file empty
no differecne after updating to kernel-default-5.12.10-1.1.x86_64
usb-hdd i/f’s very stable
stopped using kbackup due to file corruption on usb-memory-sticks
occurrance is on both v2 and v3 usb i/f’s
its not h/w related as this occurs on both laptop and pc.

Assumptions
timing problem that only affects usb-memory-sticks
or
the os’s on the network have all been compromised

conclusion
baffled: do not know how to report this as sometimes all works ok

karlmistelberger · June 19, 2021, 9:32am

Are you sure? All my sticks work perfectly since ever:


**3400G:~ #** journalctl _KERNEL_SUBSYSTEM=usb _KERNEL_SUBSYSTEM=scsi --since 09:00   
-- Logs begin at Sat 2021-06-19 04:28:11 CEST, end at Sat 2021-06-19 09:26:07 CEST. -- 
Jun 19 09:26:05 3400G kernel: usb 1-3: new high-speed USB device number 4 using xhci_hcd 
Jun 19 09:26:05 3400G kernel: usb 1-3: New USB device found, idVendor=058f, idProduct=6387, bcdDevice= 1.12 
Jun 19 09:26:05 3400G kernel: usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 
Jun 19 09:26:05 3400G kernel: usb 1-3: Product: Mass Storage 
Jun 19 09:26:05 3400G kernel: usb 1-3: Manufacturer: Generic 
Jun 19 09:26:05 3400G kernel: usb 1-3: SerialNumber: 410D75AE 
Jun 19 09:26:05 3400G kernel: usb-storage 1-3:1.0: USB Mass Storage device detected 
Jun 19 09:26:05 3400G kernel: scsi host8: usb-storage 1-3:1.0 
Jun 19 09:26:06 3400G kernel: **scsi 8:0:0:0: Direct-Access     Generic  Flash Disk       8.07 PQ: 0 ANSI: 4**
Jun 19 09:26:06 3400G kernel: **sd 8:0:0:0: Attached scsi generic sg3 type 0**
Jun 19 09:26:06 3400G kernel: **sd 8:0:0:0: [sdd] 8073216 512-byte logical blocks: (4.13 GB/3.85 GiB)**
Jun 19 09:26:06 3400G kernel: **sd 8:0:0:0: [sdd] Write Protect is off**
Jun 19 09:26:06 3400G kernel: sd 8:0:0:0: [sdd] Mode Sense: 23 00 00 00
Jun 19 09:26:06 3400G kernel: **sd 8:0:0:0: [sdd] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA**
Jun 19 09:26:06 3400G kernel: **sd 8:0:0:0: [sdd] Attached SCSI removable disk**
**3400G:~ #**


**3400G:~ #** df -h /media/0050-E47F/ 
Filesystem      Size  Used Avail Use% Mounted on 
/dev/sdd1       3.9G  2.0G  1.9G  51% /media/0050-E47F 
**3400G:~ #**

Operating System: openSUSE Tumbleweed 20210616
KDE Plasma Version: 5.22.0
KDE Frameworks Version: 5.83.0
Qt Version: 5.15.2
Kernel Version: 5.12.10-1-default (64-bit)
Graphics Platform: X11
Processors: 8 × AMD Ryzen 5 3400G with Radeon Vega Graphics
Memory: 29.3 GiB of RAM
Graphics Processor: AMD Radeon™ Vega 11 Graphics

jazamiel · June 19, 2021, 12:56pm

Hi, I ran the diagnosis program installed in the BIOS (it’s a DELL’S laptop) and it says that the test on the hard drive was unsuccesful.
I thank you for your advice and support.

qwert.zuiop · June 20, 2021, 1:55pm

reads like a hardware problem. either a faulty USB-Hub or a faulty USB-stick

Voronamanga · June 25, 2021, 9:38am

Hi everybody,

I get exactly the same warning and it appeared around the same time ; it concerns one of this machine’s SSD, the one on which OpenSuse is running (the other one is for W10). Smartctl does’nt report anything worrying, and (if I understand the meaning of this line correctly) says that my SSD has 93% of its lifetime left.

Meanwhile I bought another SSD but I think the warning is probably due to a bug and, well, I’ll keep it for a future replacement or install it on another machine !

Kernel is 5.12.12-1-default.