sound problems under 11.2 64bit

This is a very new desktop system using an ASUS mainboard with built on sound.

I’ve never had sound working properly and have re-installed many times.

One sound will play (KDE4 desktop sound, Amarok audio, even games under WINE) but when a second sound plays, it stops the first one (and plays perfectly), but then the first app is no longer able to play sound.

I tried to get Skype going today and have some very interesting results.

It works but on a test call my voice sounds like I’m going for the “Extortionist of the Year” award!

Have a listen here if you feel like a quick laugh -

http://christiane.homeip.net/opensuse/other/skype-test.wav

Great effect for issuing ransom demands, but not too useful when calling family :sarcastic:. I recorded it via my camera so the quality is not fabulous, and the screeching noise is the from the birds in the background :).

Here is the requested information for diagnosing sound problems -

  1. alsainfo.txt - http://christiane.homeip.net/opensuse/other/alsa-info.txt

  2. rpm -qa alsa
    alsa-plugins-32bit-1.0.21-3.3.x86_64
    alsa-utils-1.0.21-3.1.x86_64
    alsa-plugins-1.0.21-3.3.x86_64
    alsa-tools-gui-1.0.21-2.5.x86_64
    alsa-1.0.21-3.2.x86_64
    alsamixergui-0.9.0rc1-743.1.x86_64
    alsa-oss-1.0.17-25.2.x86_64
    alsa-oss-32bit-1.0.17-25.2.x86_64
    alsa-tools-1.0.21-2.5.x86_64
    alsa-firmware-1.0.20-3.2.noarch

  3. rpm -qa pulse
    libpulse0-0.9.19-2.3.x86_64

  4. rpm -q
    libasound2 - libasound2-1.0.21-3.2.x86_64

  5. uname -a
    Linux kevs-desktop 2.6.31.8-0.1-desktop #1 SMP PREEMPT 2009-12-15 23:55:40 +0100 x86_64 x86_64 x86_64 GNU/Linux

I would really like to get these problems sorted. Thanks :slight_smile:

growbag wrote:
> I’ve never had sound working properly

if you have been through the audio troubleshooting guide at:
http://en.opensuse.org/AudioTroubleshooting without success you might
want to consider removing pulseaudio…which takes out all the sound
problems for some people…

‘How to safely remove/disable pulse audio? - openSUSE Forums’
(http://tinyurl.com/nxqx27)

and there are many other threads on sound problems and removal of
Pulseaudio…lots to read/think about before you decide what is best
for your situation…


palladium

I think 11.2 actually came without any pulseaudio stuff by default.

I did install it to see if it made any difference, it didn’t so I uninstalled it again.

I really believe it’s a “hardware not supported by kernel” issue, seeing as the sound device is so new, but was hoping someone might have some info.

Typically re-installation is not the way to solve such problems. Only if you know one has repairably broken something, or the effort to fix will take more effort than the effort to re-install, should one re-install.

this is typical Linux behaviour. The work arounds are to setup ALL applications and also the desktop to use the alsa API (which works for some but not all hardware) or set up pulse audio to do this. However pulse audio is still buggy and not everyone can work around its bugs.

You really need to test with ‘arecord’ and if you get the same effect with arecord then write a bug report on openSUSE to get this fixed. Skype is not a good application for testing one’s mic.

I’m currently on vacation, and after tonights session I will not be accessing the Internet for about 10 days.