Sound not working

I have SUSE 11.2 and an Intel 82801G (ICH 7 family) sound card on a Toshiba laptop.

When I boot into Linux, it plays the little login and shutdown tunes. However, I get no sound at all from Amarok or the internet.

Why can I hear system sounds but not from internet or music programs?

I am using KDE.

Did you make sure your mixer volumes are not 0? Right-click on the volume icon in the taskbar at the bottom and click ‘Show mixer window’ and play with that.

Thanks. Heh, yeah, I’ve got the volumes all the way up. I know…gotta ask…

I finally found some info that told me to install some “ALSA” software, which I did. I now get sound from youtube, pandora, cnn, live365, etc…

However, I still get nothing out of Amarok when I try to stream internet radio. Did I miss some info somewhere which would explain something else I need to do?

Thanks.

If you did the standard install, I would have thought you would get Alsa. I wonder if you have done enough reading on the subject of getting multimedia working since your sound card does work in openSUSE? Please check out the following link and read through each subject including getting multimedia to work.

New User How To/FAQ (read only) - openSUSE Forums

Then come back by here if you have any more sound problems to deal with.

Thank You,

Does local music play fine in Amarok but doesn’t play when you stream? Also, sometimes maybe your browser playing YouTube, Pandora, etc, might have priority over the sound control and then Amarok just has no sound. Try Amarok with everything else closed, I guess.

I’m not sure exactly what “Alsa” is, but aparently I got it with the download, but it was not installed/running or something.

I wonder if you have done enough reading on the subject of getting multimedia working since your sound card does work in openSUSE?

Probably not. It seems the reading never ends with Linux. I actually did glance over the FAQs which is how I found the commands to install Alsa.

However, I still cannot get the radio streams to work. It’s possible I missed something in the FAQs. I apologize, but I just don’t have the kind of time it takes to read through pages of FAQs when I can just ask a question in hopes of a response.

I tried the other suggestion, closing everything but Amarok, but no dice. I select “Internet” and attempt to stream songs but I get nothing. (As I mentioned, sound for the web now seems to work.)

Alsa should be installed by default. When you say you installed ‘alsa’ that worries me, because alsa was already installed by default, and you likely installed something else.

To see what alsa apps you have installed, you can type:

rpm -qa '*alsa*'

for example on my PC, I have:

oldcpu@hal2009:~> rpm -qa '*alsa*'
alsa-oss-1.0.17-25.2.x86_64
alsa-utils-1.0.21-3.1.x86_64
alsa-plugins-1.0.21-3.3.x86_64
alsa-oss-32bit-1.0.17-25.2.x86_64
alsa-plugins-32bit-1.0.21-3.3.x86_64
alsa-devel-1.0.21-3.2.x86_64
alsa-docs-1.0.21-3.2.noarch
alsa-1.0.21-3.2.x86_64

Reference amarok, it is one of the applications that is impacted by you getting your openSUSE Linux either for free, or for a very inexpensive price as a boxed set. Novell/SuSE-GmbH do NOT pay to licence the mp3 and other codecs, and hence they are NOT allowed to include the mp3 codec, nor to facilitate its install too much, as they could be sued.

However it is possible to setup amarok to play sound, … many of us do this, and once you know how it takes seconds. … BUT it does take new users a while to figure it out. Its likely that very difficulty, which provides Novell protection against a law suit.

If using openSUSE-11.2 KDE, Amaork will use the sound engine that is setup for the KDE desktop. Many of us use the xine sound engine for our desktop and hence Amarok will use the xine sound engine. But the xine package provided by Novell is crippled for mp3 for the contractual reasons mentioned.

What many of us like to do, is replace the crippled Novell/SuSE-GmbH package “libxine1” with the Packman packaged application “libxine1” (ie same name but the packman version has a “pm” in the version number). Also install packman packaged versions of xine-ui (a user interface) , xine-codecs (extra codecs) and phonon-backend-xine (so to interface xine to your KDE phonon desktop). Once that is done, go to KDE > Configure Desktop > Multimedia > Backed and select “xine”.

Also look at YaST > Hardware > Sound, and note the order of sound devices, and ensure you have a similar order (for the 1st device) in KDE > Configure Desktop > Multimedia .

Your amarok should then work.

Reference installing applications from Packman, note Packman packaged apps don’t work well with videolan packaged apps (because the packagers from each will package the codecs in different locations). Hence IMHO it behooves you to ensure the videolan repository is not added to your repository list of your software package manager, and that Packman is added to your software package manager repository list.

I recommend you limit your nominally enabled list of repositories to ONLY OSS, Non-OSS, Update (which are “official repositories”) and Packman. Only those 4. No others. None. Adding others can cause problems. If you MUST add an application not on those 4 repositories, then add the 5th repository, install the application, and remove the 5th repository. There is guidance HERE for adding repositories: Repositories/11.2 - openSUSE-Community Again, ONLY OSS, Non-OSS, Update and Packman.

You can then install software via YaST > Software > Software Management (and do searches for software there) or you can install software via zypper.

Note, I recommend you do NOT use the 1-click-install and if you decide to use it anyway, ensure you do NOT keep the repositories after a 1 click install is complete.

Now if after the above, you still can’t play MP3, then run xine, select “master of the known universe” under its preferences/settings (a hokey name) and you can tune the output audio mode until you get its sound working. Hopefully this last bit won’t be necessary.