So frustrated with install

I can’t explain how frustrated I am with installing 11.1. My computer will freeze at random times throughout the install. Sometimes it will freeze at loading basic drivers. Sometimes I will get past it and it will freeze at the initializing screen before the welcome screen. Other times it will freeze at the system analysis “Probing hard disks”. I have had it close to an install a few times, but it will freeze on the updates. Kernel-base update freeze. I have got it to install a few times but I can’t do anything with it because I need updates (see my other topic : Need help with update! - openSUSE Forums )

I have tried multiple different DVD’s. I downloaded the ISO from HTTP and burned 2 off of that ISO at different speeds. I burned a liveCD and still the same thing. Then I re-downloaded via BitTorrent and burned 2 dvds at low speed. I still have the same problems. I try save settings, changing the resolution, and VESA. I am running out of ideas. I don’t know what could be more frustrating, trying to install on my desktop, or pulling my teeth.

I really need some help, I have so many big plans for this system, but I can’t apply them because I can’t get very far. Thanks to anyone that can help.

what is the system?

From Newegg :
AMD Phenom 9950 X4 Black Edition Agena 2.6GHz 4 x 512KB L2 Cache 2MB L3 Cache Socket AM2+ 140W Quad-Core Processor

ASUS M3N72-D AM2+/AM2 NVIDIA nForce 750a SLI HDMI ATX AMD Motherboard

OCZ SLI-Ready Edition 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory

2 WD 500GB 7200 RPM Sata

Please read our installation stickie … especially pay attention to the need to ensure md5sum of the ISO file is correct, and also pay attention to the advice given on how to burn to CD/DVD. NEW Users - Suse-11.1 Pre-installation – PLEASE READ - openSUSE Forums

Also take the time to do the media check of the cd/dvd you have burned. Note you have a superior chance of obtaining a successful install if you install using the same cd/dvd burner in which the cd / dvd was burned on. Often there can be a difference in calibration between cd/dvd drives and this can sometimes mean a cd/dvd burned on one PC, will fail on another PC.

Reference your update problems, I recommend you disable ipv6 (which is an installation option that one can select to disable, when installing via dvd) as that can cause the sort of update problem you are describing.

For the MD5Sum GUI will it show the checksum for the file and what it is suppose to be? It says

One then compares that to the checksum that is on the download web site. If they don't match, you have a problem, and you MUST download again.

but I could only find this part

8abac6680ecc152f103006b02f9ff67f

in the Download Help section. I don’t know if it is a made up one for demo purposes or something.

I forgot to say that I am at work and I couldnt check the MD5 link from here. I am a school teacher and they block everything on our internet. I just wanted to know if that number was the same, I was going to check the iso on my flash drive.

EDIT I actually looked it up on my iphone a second ago. But the school still blocks the MD5 program. I will have to wait until I get home to try it.

If you go to http://software.opensuse.org/ you will note there is a different md5sum for each different CD/DVD.

For example:

  • 32-bit DVD: 8f51b278c0415be28c5699e465444bd3 openSUSE-11.1-DVD-i586.iso
  • 64-bit DVD: 2afee1b8a87175e6dee2b8dbbd1ad8e8 openSUSE-11.1-DVD-x86_64.iso
  • 32-bit KDE-4.1.3 Live CD: c7f0fea59338e2d44e94406af82baa06 openSUSE-11.1-KDE4-LiveCD-i686.iso
  • 32-bit Gnome Live CD: 28841811e2a4e37a64907e7b1a369cf0 openSUSE-11.1-GNOME-LiveCD-i686.iso
  • 64-bit KDE-4.1.3 Live CD: 73c1082e59d960fc5c4fce25e2bfe9d8 openSUSE-11.1-KDE4-LiveCD-x86_64.iso
  • 64-bit Gnome Live CD: f443e00e4c849bf81905a0c280d458f6 openSUSE-11.1-GNOME-LiveCD-x86_64.iso

Now there are also different live CDs one can get from here:
Live CD - openSUSE
… note that they will have different md5sums, and one must look up their md5sum.

Then after one downloads the iso file, one must run a program to calculate the md5sum in the downloaded iso file, and compare that calculated md5sum against the posted md5sum (description above).

That is all explained in our stickie: NEW Users - Suse-11.1 Pre-installation – PLEASE READ - openSUSE Forums

Yeah I got it, did you not read my other post oldcpu? :slight_smile: Thanks so much for your help. I’ll check it when I get home and let you know what I find out.

what post? the one that you were at work? The one about looking up something unknown (ie ambiguous) with an iphone?

Re-reading all your posts again, with the exception of post#8, its not clear to me at all it is clear to you. …

Anyway , based on post#8 it appears now clear, … so good luck !

Maybe I wasn’t very clear in post 6 so I will reiterate.
I wasn’t able to check the MD5 checksum from software.opensuse.org while at work, so I checked it on my iphone. I saw the checksum, which was what I needed. However, because I am still at work the MD5Sum GUI program wont run so I cannot check the ISO that I downloaded from home (and that I placed on my Flash Drive).

Better? Thanks. :slight_smile:

Is it a new system? Did you run Memtest from the disk?
Try install with only 1 memory stick.
Try install with memory configure for single channel mode.

I’ve met things like this a couple of years ago on my main machine. The board and processor were brand new. Flashing the BIOS solved matters. From what I remember the instability was caused by too low memory voltage…
Since a friend runs 11.1 on (almost) exactly the same hardware (board and processor), I think the problem is in the memory area. I’ve dropped a mail to this friend whether he has added/changed boot parameters, but from my knowledge of his lack of knowledge I can tell he hasn’t (thing for him only work if they work OOTB).

You could start doing a memory test, and search if others have the same problem

AFAIK Nero included a little tool to get the MD5sum from an iso.

Hope this helps you.

And…don’t give up, I know the frustration.

Question: do Live-CD’s run on the system?

@BoloMarkIII
It is not a brand new system. I have installed Vista on another hard drive.

@Knurpht
The memory problem did come to mind, as well as flashing the bios. I don’t want to do the flash unless absolutly nesessary though. I did it before on an older computer and it really screwed my OS up and eventually fried my motherboard.

How about running the “media check” in the start menu of the live CD or DVD? I understand this checks that your disk is error free.

Try booting in safe mode

I’m not too savvy about graphics cards. If you have 2 in SLI configuration then this may upset SuSE. It did on my brother’s PC. Try removing one of the cards.

In my brother’s case I left the cards in place but did a network install and that worked. You’ll need to burn a live network install CD. It’s an easy but boring process.

Failing all that, try a Ubuntu or Knoppix live CD and see if those can boot up.

Okay, so I did the checksum and the iso I downloaded is fine. I checked the installation media it was fine as well. I updated the bios too.

It still freezes at Loading basic drivers…

However, I noticed something weird. If I hard shut down - unplug the CPU - then hit the power button - plug the CPU back in…boot the PC

I can get into the installation part. From there it sometimes freezes and stuff. I just was fooling around and figued this out. Could this be a chache problem?

Have you tried a memtest? That seems to be a memory issue. Also check in bios if the ram voltage is 2.1v ?

I let the mem test run before I left for work since it does take a little while to complete. I also checked the Bios earlier before I left. I didn’t see anything that told me specifically the ram voltage. I saw a bunch of different RAM specs but I don’t recall seeing voltage in there.

Hopefully the mem test wont freeze while I am way :stuck_out_tongue:

EDIT I also have not tried taking one of the RAM cards out yet. I will do that as well. But I am still open for suggestions.

If the CD ROM is ok and the memory is ok and Vista boots ok, then it probably isn’t a fault in your hardware. I’m no expert but I’d guess it’s a SuSE driver issue. SuSE and fedora and Ubuntu seem to be much more persnickety than Windows. You can confirm this by trying Knoppix live CD which never fails to load in my experience. 64-bit SuSE will be more temperamental than 32-bit; have you tried 32?.

I got an install to work off of the liveCD. It seems kind of buggy though. I am trying to get the updates right now. It always freezes at kernel-base though. Hopefully it will go further on this install.

Also try booting the installation with ACPI=OFF or even with NOAPIC.
ACPI = Advanced Configuration and Power Interface
APIC = Advanced Programmable Interrupt Controllers

so again… try passing acpi=off noapic to the installation