snd-hda-intel no sound

Hi, I am trying to get external speakers to work on my toshiba satellite pro laptop but get an error message saying “The kernel module snd-hda-intel for sound support could not be loaded. 82801G (ICH7 family)”. I am running opensuse 10.3 2.6.22.18-0.2.

I did everything mentioned in the audio troubleshooting guide but it didn’t work. Would be very grateful for any suggestions… Barbara

Hi Barbara,

Please, can you provide some more detailed information on your Toshiba Satellite Pro laptop configuration so we can help?

To provide more information, with your PC connected to the internet, please copy and paste the following into a gnome-terminal or konsole:

wget http://home.cfl.rr.com/infofiles/tsalsa && su -c 'bash ./tsalsa' 

when prompted for a password please enter your root password. Please try to accurately answer the question on the number of plugs/jacks on your PC (for example my PC has 3 i/o plugs/jacks). When the script completes it will pass you a URL. Please post that URL here.

Also, please copy and paste the following, one line at a time, into a gnome-terminal or konsole - and post the output here.
rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
uname -a
cat /etc/modprobe.d/sound

Thankyou and good luck.

Hello, thanks for your help!! Here is the output:

paste this url in #alsa: tsalsa.txt - nopaste.com (beta)

barbara@alderaan:~> rpm -qa | grep alsa
alsa-oss-1.0.14-23
alsa-plugins-1.0.14-41
alsaplayer-0.99.80-1
alsa-1.0.14-31.2
alsamixergui-0.9.0rc1-644
alsa-utils-1.0.14-27
alsa-tools-1.0.14-38
alsa-firmware-1.0.14-24
barbara@alderaan:~> rpm -qa | grep pulse
barbara@alderaan:~> rpm -q libasound2
libasound2-1.0.14-31.2
barbara@alderaan:~> uname -a
Linux alderaan 2.6.22.18-0.2-default #1 SMP 2008-06-09 13:53:20 +0200 i686 i686 i386 GNU/Linux
barbara@alderaan:~> cat /etc/modprobe.d/sound
alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel

My laptop is a toshiba satellite pro A 120 PSAC IE- 04R00VEN.

Barbara

Thanks. Do you have any sound at all? (on internal speakers or on headset) ?

The script told me your Toshiba A120 pro has an ALC262. I did a search on the alsa site for the ALC262 and obtained this:
Search results - AlsaProject
… so lots of updates since alsa 1.0.14 which is what you have.

I looked at your mixer settings, and I saw nothing obvious. Next, your /etc/modprobe.d/sound file:

OK, the format of that file suggests you tried alsaconf and it didn’t work.

Various options that one can apply to that file are listed in your ALSA-Configuration.txt file for 1.0.14 of alsa, and I’ve copied the ALC262 portion here with its brief description:

	ALC262
	  fujitsu	Fujitsu Laptop
	  hp-bpc	HP xw4400/6400/8400/9400 laptops
	  hp-bpc-d7000	HP BPC D7000
	  benq		Benq ED8
	  benq-t31	Benq T31
	  hippo		Hippo (ATI) with jack detection, Sony UX-90s
	  hippo_1	Hippo (Benq) with jack detection
	  sony-assamd	Sony ASSAMD
	  basic		fixed pin assignment w/o SPDIF
	  auto		auto-config reading BIOS (default)

If we were to update your /etc/modprobe.d/sound file, a sample edit would look like:

alias snd-card-0 snd-hda-intel
alias sound-slot-0 snd-hda-intel 
options snd-hda-intel model=fujitsu

after which one needs to restart alsa with su -c ‘rcalsasound restart’… and test one’s sound … and if that does not work, try another model assignment instead of fujitsu, and repeat the process. … but first …

I see two ways to go forward.
(1) by trial and error try various model options to your /etc/modprobe.d/sound file and if that doesn’t work update your alsa, and repeat the process of edits to the /etc/modprobe.d/sound file; or
(2) immediately update to alsa 1.0.18rc2 (via rpms) and then try various /etc/modprobe.d/sound edits.

I recommend an alsa update. There is guidance for updating here:
Alsa-update - openSUSE
which for your openSUSE-10.3 means with your laptop connected to the internet, send the following six command in sequence from a gnome-terminal or konsole with root permissions (ie first type “su”):

zypper ar http://download.opensuse.org/repositories/multimedia:/audio/openSUSE_10.3/ multimedia
zypper install alsa alsa-utils alsa-tools alsa-firmware libasound2
zypper rr multimedia
zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/KMP/openSUSE_10.3_Update/ multimedia
zypper install alsa-driver-kmp-default
zypper rr multimedia

and have your installation CD/DVD handy as it may ask for it. That will update your alsa to the latest cutting edge drivers.

Then reboot, test your sound (adjust your mixer as required). If that does not work, then start editting your /etc/modprobe.d/sound file. The ALSA-Configuration.txt file is a bit different for 1.0.18RC1 of alsa:

ALC262
	  fujitsu	Fujitsu Laptop
	  hp-bpc	HP xw4400/6400/8400/9400 laptops
	  hp-bpc-d7000	HP BPC D7000
	  hp-tc-t5735	HP Thin Client T5735
	  hp-rp5700	HP RP5700
	  benq		Benq ED8
	  benq-t31	Benq T31
	  hippo		Hippo (ATI) with jack detection, Sony UX-90s
	  hippo_1	Hippo (Benq) with jack detection
	  sony-assamd	Sony ASSAMD
	  ultra		Samsung Q1 Ultra Vista model
	  lenovo-3000	Lenovo 3000 y410
	  basic		fixed pin assignment w/o SPDIF
	  auto		auto-config reading BIOS (default)

Hi, I ran the updates and the speakers are working now!! But it didn’t have any effect on the Mikomi USB headset… Is this also an alsa related problem? But thanks a lot for the speakers anyway!
Barbara

Maybe yes, maybe no.

I have no USB headset experience.

My recommendation is for you to install an IRC chat program (I use the program “xchat” ) , go to “freenode” and " #alsa " and ask the guru’s there for help on your USB headset. You may have to visit a half-dozen times, and visit at different times of the day to get help.

Good luck, and congratulations on getting speaker sound working!

Hello oldcpu, I have a related problem. After updating from OpenSuSE 13.1 to 13.2 (Harlequin)(x86-64) I have no internal sound from my laptop.
Details are:

Toshiba Pro A120 PSACIE-04Q00VN

00:1b.0 Audio device [0403]: Intel Corporation NM10/ICH7 Family High Definition Audio Controller [8086:27d8] (rev 02)
Subsystem: Toshiba America Info Systems Device [1179:0001]
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel

Linux 3.16.6-2-desktop
KDE 4.14.2

Yast2-sound reports: The kernel module snd-hda-intel for sound support could not be loaded.

As this is an old thread I am reluctant to update salsa withou further advice.

You should open a new thread and CLOSE this thread (don’t post to this thread further).

The OP was on OpenSuSE 10.3 which is eons away from current openSUSE in architecture so nothing in the original post will apply to your current install.

You may also want to post in the MULTIMEDIA forum instead.

TSU