Sleep/Hibernate non-responsive

English Install/Boot/Login
1

Hello to all of you,

I seem to be having a problem with the sleep and the hibernate feature. When I choose to sleep or close the lid on my laptop, it “goes to sleep” just like Windows does, but when I open the lid back it doesn’t wake up. The lights turn on and everything, but the screen remains black. I can see the backlight working, but it’s just plain black (not the turned-off black I mean). After this, when a forcefully shut down my PC, it won’t turn on. I have to take the battery out, unplug power supply and hold the power button for 10 seconds, a handy trick I learned from some Macs that have the same problem. Except that with Suse, it’s every time I try to sleep. When I hibernate, it’s like locking my screen; the screen goes black and when I move my mouse, the login screen like in the lock thing comes up. I don’t really care about hibernate, but I really would like to get sleep working… Is there any way to fix it? I did google the issue and it seems that other people also have it, but none has come up with a working fix. I have openSuse 11.4 64-bit version, by the way. If you need more info, don’t hesitate to ask and I would really appreciate your help.

2

On 06/14/2011 11:36 PM, MagicBathtub wrote:
>
> I have openSuse 11.4 64-bit version, by the way. If
> you need more info, don’t hesitate to ask and I would really appreciate
> your help.

  1. What desktop environment & version?

  2. The problem/symptom you describe: did it begin immediately after
    initial install, or did it come suddenly, some time later?

*if immediately, these would be useful to know:

-Was it installed from media downloaded from software.opensuse.org, or
some other place? Where?

-Did you md5 or sha1 check the .iso prior to burning the install disk?

-Did you do this http://tinyurl.com/2ebcf27 before install attempt? (if
not, please, boot from the install media, do it now and report results)

-is this a fresh format and install system? or, did you upgrade (keeping
any partitions from a former install of Linux? which distro/version was
the former version?)

*if it worked ok for a while:

-did this problem begin after a particular update or install?

-if you use YaST to add a new test user, and then log in as that user do
you see the same symptom?

in either case we need to know about your graphics card and which driver
you are using…

and, name your laptop maker and model number…
how much RAM?
how large is your swap?

finally, you might check the maker’s web site and see if there is a BIOS
update for your machine…if there is, read what was fixed…if ACPI
was changed you might need to move to the new BIOS–but READ all warning
first, including my caveat below before you begin anything…

–
dd
http://is.gd/bpoMD

3

Hi!
I have KDE version 4.6.00.
I have this problem since I installed openSuSe, tried to update the system hoping the problem would get resolved, but no luck. This was a clean install, I did all the partitioning and everything from the installer. I would mention that I have set it up to dual-boot with Windows 7 64-bit. I did not do md5 check before burning the DVD because I downloaded the ISO using the uTorrent link, and bittorrent applications do the check themselves for file integrity. Nevertheless, I did the media check now on the DVD and it came out fine. As mentioned, I downloaded the ISO using uTorrent from the link in the project’s main download page, software.opensuse.org: Download openSUSE 11.4 . I am using a Compaq Presario CQ61 notebook with 3GB of RAM, with 2GB in the swap partition. I can eventually shrink Windows and make the swap/user/root partition larger, since I only use Windows now for games, if that would help. I have the latest BIOS patch from HP, wich I installed from Windows prior to the openSuSe install. My 2d driver is “radeon” and 3d driver is “R600 classic (7.10.2)”, and I am using an ATI HD 4200. Finally, I do understand the risks and won’t blame anyone for anything that happens :))) I evaluate every suggestion by myself.

4

On 06/15/2011 11:06 AM, MagicBathtub wrote:
>
> I am using a Compaq Presario
> CQ61 notebook with 3GB of RAM, with 2GB in the swap partition.

thanks for your answers…i was, and continue to guess (and hope a
real guru stops in to help you)

google helps me find a variety of problems (and very few known
solutions) running linux on your notebook… i guess you have found
those also…here is just one:

http://sites.saffre-rumma.net/llb/LinuxOnCompaqPresarioCQ61.html has
problems coming out of hibernate…

while you are waiting for a real guru, i can only suggest that maybe
if you had 3 GB of swap you might have a better chance of coming out
out of any suspend/sleep/hibernate mode successfully…now, most folks
say that the stuff that gets packed away during the suspend will be
about half of what is in memory…so, theoretically you have enough…

but, since all your other answers seem (to me) to point to a great
chance of everything working ok, i stretch for a possible help…and,
tell you up front that after a review of the problems that laptop has
with Linux, i don’t expect you will find easy smiles…

and i’m not at all sure i would do the shrinking and etc needed to add a
gig to swap, because i am NOT extremely hopeful that would help…the
problem could easily be influenced by ACPI differences which no amount
of swap would avoid…

if you look around i think you will find that HP (and some others) sells
laptops with factory installed Linux…and, i have often said the
best way to get a smooth ride on a linux laptop is to buy one from the
maker/seller with Linux installed…

[and, then you can go though the pain of trying to get the latest from
Redmond to load and run–not fun, i’m told]

–
dd
http://is.gd/bpoMD

5

Hello,

No, I do not have a fix. I have the same problem, only with a Desktop. Hibernate works ok but Sleep Mode fails on the restore most of the time. All I will get is a black screen which eventually requires a Power Off Re-Boot. Appreciate any replies and I will IF I find anything.
HP m7480n with nVidia 7300 LE - 600GB of HD and 4GB of RAM.
System: openSuSE 11.4 with latest Updates and using KDE.

Take care,
Chuck

6

On 2011-06-15 11:06, MagicBathtub wrote:
> I am using a Compaq Presario
> CQ61 notebook with 3GB of RAM, with 2GB in the swap partition.

Swap is too small, but that does not affect suspend to ram.

I have a CQ61-330SS (Intel video) and it hibernates fine, so your problem
is video related, IMO.

–
Cheers / Saludos,

Carlos E. R.
(from 11.4 x86_64 “Celadon” at Telcontar)

7

most linux distros have a hibernate problem on some hardware. when I do an instal,l one of the first things to do is disable hibernate/suspend (found in desktop settings -> screensaver)
one laptop I have specifically needs the acpi ‘modprobed’ for the power saving stuff to work properly, but it took me 3 - 4 years to find that out (suse 8.0 - still using it)

derek.

8

Well as usual… I make a complaint and then it either goes away or gets fixed by an update that I didn’t realize I loaded. Anyway, the ‘Sleep Mode’ appears to be working now on my HP 7480. At least it is more than it was. So far every time it has went into ‘Sleep Mode’ it has come back out. I have performed the Online Updates -and- the Updates indicated by the KDE icon. Had trouble with the newest nVidia Drivers and had to go back to 260.19.44. Other than that we are ok.
Thanks to all who worked on this,
Chuck