sled 11 32x64 intell 82577LM not working on hp 8540w

English Hardware
1

hi (if this has been posted already can you please direct me to the link)
I have an hp 8540w with an intel 82577LM for ethernet – I can’t get it to work, the network utility says eth0 or wlan can’t be loaded because of missing firmware.

I tried installing the driver from intel but it says I don’t have the right development headers, I guess thats a 32 bit driver so I also looked for a 64 bit version but it says it installed it but nothing changed from this site:
https://build.opensuse.org/package/show?package=intel-e1000e&project=home%3Aweberho%3Akernel-modules

here’s the output of my lscpci:

00:00.0 Host bridge: Intel Corporation Clarksfield/Lynnfield DMI (rev 11)
00:03.0 PCI bridge: Intel Corporation Clarksfield/Lynnfield PCI Express Root Port 1 (rev 11)
00:08.0 System peripheral: Intel Corporation Clarksfield/Lynnfield System Management Registers (rev 11)
00:08.1 System peripheral: Intel Corporation Clarksfield/Lynnfield Semaphore and Scratchpad Registers (rev 11)
00:08.2 System peripheral: Intel Corporation Clarksfield/Lynnfield System Control and Status Registers (rev 11)
00:08.3 System peripheral: Intel Corporation Clarksfield/Lynnfield Miscellaneous Registers (rev 11)
00:10.0 System peripheral: Intel Corporation QPI Link (rev 11)
00:10.1 System peripheral: Intel Corporation QPI Routing and Protocol Registers (rev 11)
00:16.0 Communication controller: Intel Corporation Ibex Peak HECI Controller (rev 06)
00:19.0 Ethernet controller: Intel Corporation 82577LM Gigabit Network Connection (rev 06)
00:1a.0 USB Controller: Intel Corporation Ibex Peak USB2 Enhanced Host Controller (rev 06)
00:1b.0 Audio device: Intel Corporation Ibex Peak High Definition Audio (rev 06)
00:1c.0 PCI bridge: Intel Corporation Ibex Peak PCI Express Root Port 1 (rev 06)
00:1c.1 PCI bridge: Intel Corporation Ibex Peak PCI Express Root Port 2 (rev 06)
00:1c.3 PCI bridge: Intel Corporation Ibex Peak PCI Express Root Port 4 (rev 06)
00:1c.7 PCI bridge: Intel Corporation Ibex Peak PCI Express Root Port 8 (rev 06)
00:1d.0 USB Controller: Intel Corporation Ibex Peak USB2 Enhanced Host Controller (rev 06)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6)
00:1f.0 ISA bridge: Intel Corporation Ibex Peak LPC Interface Controller (rev 06)
00:1f.2 SATA controller: Intel Corporation Ibex Peak 6 port SATA AHCI Controller (rev 06)
01:00.0 VGA compatible controller: nVidia Corporation Device 0cbc (rev a2)
01:00.1 Audio device: nVidia Corporation Device 0be4 (rev a1)
44:00.0 Network controller: Intel Corporation Device 4238 (rev 35)
45:00.0 USB Controller: NEC Corporation Device 0194 (rev 03)
46:06.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 06)
46:06.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 25)
46:06.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 14)
46:06.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 14)
46:06.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 14)
46:06.5 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev bb)
ff:00.0 Host bridge: Intel Corporation QuickPath Architecture Generic Non-Core Registers (rev 04)
ff:00.1 Host bridge: Intel Corporation QuickPath Architecture System Address Decoder (rev 04)
ff:02.0 Host bridge: Intel Corporation QPI Link (rev 04)
ff:02.1 Host bridge: Intel Corporation QPI Physical 0 (rev 04)
ff:03.0 Host bridge: Intel Corporation Lynnfield Integrated Memory Controller (rev 04)
ff:03.1 Host bridge: Intel Corporation Lynnfield Integrated Memory Controller Target Address Decoder (rev 04)
ff:03.4 Host bridge: Intel Corporation Lynnfield Integrated Memory Controller Test Registers (rev 04)
ff:04.0 Host bridge: Intel Corporation Lynnfield Integrated Memory Controller Channel 0 Control Registers (rev 04)
ff:04.1 Host bridge: Intel Corporation Lynnfield Integrated Memory Controller Channel 0 Address Registers (rev 04)
ff:04.2 Host bridge: Intel Corporation Lynnfield Integrated Memory Controller Channel 0 Rank Registers (rev 04)
ff:04.3 Host bridge: Intel Corporation Lynnfield Integrated Memory Controller Channel 0 Thermal Control Registers (rev 04)
ff:05.0 Host bridge: Intel Corporation Lynnfield Integrated Memory Controller Channel 1 Control Registers (rev 04)
ff:05.1 Host bridge: Intel Corporation Lynnfield Integrated Memory Controller Channel 1 Address Registers (rev 04)
ff:05.2 Host bridge: Intel Corporation Lynnfield Integrated Memory Controller Channel 1 Rank Registers (rev 04)
ff:05.3 Host bridge: Intel Corporation Lynnfield Integrated Memory Controller Channel 1 Thermal Control Registers (rev 04)
any help will be appreciated

2

On 04/27/2011 09:06 PM, madara uchiha wrote:
>
> hi (if this has been posted already can you please direct me to the
> link)

you are welcome to seek advice here, but BE ADVISED that many of the
answers might be from folks who have never run SLES (or maybe never even
heard of it before) and you are likely much better off if you seek
assistance from the Novell forums, via: http://forums.novell.com/

–
CAVEAT: http://is.gd/bpoMD
[openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
HACK Everything → http://www.youtube.com/watch?v=j5b4CCe9pS8&NR=1

3

thanks for the advice! – I’m trying to run it on a laptop because I’d like to learn how to use suse but it’s sled desktop version more for enterprise or do you think I should use open suse?

4

Did some quick googling, and it looks like your wireless card is an Intel 6000-based card, that firmware is available in SLES (or SLED, not sure which you are installing). On my SLES server, I get this:

Refreshing service ‘nu_novell_com’.
Loading repository data…
Reading installed packages…

S | Name | Summary | Type
–±--------------±-------------------------------------------------------------------±----------
| iwl1000-ucode | Firmware for Intel WiFi Link 1000BGN wireless LAN adapters | package
| iwl1000-ucode | Firmware for Intel WiFi Link 1000BGN wireless LAN adapters | srcpackage
| iwl3945-ucode | Firmware for Intel PRO/Wireless 3945ABG WLAN Cards | package
| iwl3945-ucode | Firmware for Intel PRO/Wireless 3945ABG WLAN Cards | srcpackage
| iwl4965-ucode | Firmware for Intel Wireless WiFi Link 4965AGN Cards | package
| iwl4965-ucode | Firmware for Intel Wireless WiFi Link 4965AGN Cards | srcpackage
| iwl5000-ucode | Firmware for Intel PRO/Wireless 5100 ABGN and 5300 ABGN WLAN Cards | package
| iwl5000-ucode | Firmware for Intel PRO/Wireless 5100 ABGN and 5300 ABGN WLAN Cards | srcpackage
| iwl5150-ucode | Firmware for Intel Wireless WiFi Link 5150AGN Adapter | package
| iwl5150-ucode | Firmware for Intel Wireless WiFi Link 5150AGN Adapter | srcpackage
| iwl6000-ucode | Intel 6000 Series Wi-Fi Adapters firmware | package
| iwl6000-ucode | Intel 6000 Series Wi-Fi Adapters firmware | srcpackage

You want the iwl6000-ucode file. That may come from the “extras” repository though, which is a bit of a chicken and egg problem if you can’t get to the internet to enable it :stuck_out_tongue:

Now for the ethernet card:

If you have the installation CD, you can install the development headers (for the kernel version you are running, as well as things like “make” and “gcc”) from the installation media. But it’s strange that the intel site lists this card as being supported by the e1000 / e1000e driver, which are stock with SLES / SLED (I have them on my system). What happens if you manually load the drivers?

modprobe e1000
modprobe e1000e

does eth0 show up?

5

Since this is a network issue you are better off posting this in our network section. Our forum is more than just web based, it is also NNTP based, which means some of our network guru’s will not see your post here on the 64-bit web forum (as they may not have subscribed to the 64-bit).

openSUSE network issues are to be posted here: Network/Internet You can still try for SLED support here, even though as DenverD pointed out this forum does not specialize in SLED but rather openSUSE is where our focus is pointed.

6

ok just one more thing – I can’t install the drivers from source or the rpm I found which said it installed but didn’t show up, if I do ifconfig I only get the loop back address. I’ll try the fix from katanacb & I’ll post on the netwok forum next

7

HOW DO I INSTALL THE DEVEL HEADERS FROM CD?

8

I got it! I didn’t have the compiler installed, I reinstalled the OS & chose to install compiler & I got the headers now, then I downloaded e1000e driver from intel & installed it.

I’m now writing thing from linux! :smiley: