Skype failing to start after Update

English Applications
#1

After updating to opensuse:tumbleweed:20210921 Skyp no longer runs, it pops up in the taskbar for a few seconds then disappears before I can open and log in

Seems to be a current issue with a lot of apps suddenly not working.
I tried uninstalling skype and reinstalling with same end result I also rolled back to pre dup and skype worked fine

Any ideas?

I will post on bugzilla too

regards
John

#2

As user:

cat ~/.config/skypeforlinux/logs/skype-startup.log
#3

Here on Tumbleweed 20210921, skype is working so no glibc problem it looks to me.

#4

Having the same issue:


❯ cat ~/.config/skypeforlinux/logs/skype-startup.log 
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null) 
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null) 
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null) 
[26773:1003/131135.349036:FATAL:gpu_data_manager_impl_private.cc(415)] GPU process isn't usable. Goodbye. 
/dev/fd/3: No such file or directory 
Server response:  
/dev/fd/3: No such file or directory 
Server response:

I think this is related to a more general issue with electron:

https://bugs.launchpad.net/ubuntu/+source/glibc/+bug/1944468

Does anyone have more information on this, how we track it for opensuse and if there are workarounds other than rolling back more than a week?

Cheers

#5

I have the same problem. Do you find a solution on that?

#6

Well, it takes a bit of reading in that same reported bug. It provides a workaround, namely launching with “–no-sandbox” or “–disable-gpu-sandbox”. Please people. Don’t save time by wasting other people’s time.

#7

That said, welcome to the forum gargamel704!

#8

I was wrongly under the impression that skypeforlinux does not pass through those args to electron. Works with “–disable-gpu-sandbox”. Sorry.

Installed an update just now, does still not work without the workaround.

#9

Glad I found this thread, am still experiencing this issue 10/10/2021 on the latest TW (20211005) and latest Skype (8.77.0.90). Can confirm it works with --disable-gpu-sandbox, but it is annoying.

#10

Like indicate Skype is working for me on Tumbleweed without “–disable-gpu-sandbox” or other parameters.

I did install it using the standard repo:

# sudo zypper lr -u
#  | Alias             | Name              | Enabled | GPG Check | Refresh | URI 
---+----------------------------------+-------------------------------------------------------------------------------
16 | skype-stable      | skype (stable)    | Yes     | (r ) Yes  | Yes     | https://repo.skype.com/rpm/stable/

I am on Tumbleweed 20211005 and Skype is reporting version 8.77.0.90

#11

It is still not working for me without the work around.

Repository : skype (stable)
Name : skypeforlinux
Version : 8.77.0.97-1

[FONT=monospace]❯ cat /proc/version 
Linux version 5.14.9-1-default (geeko@buildhost) (gcc (SUSE Linux) 11.2.1 20210816 [revision 056e324ce46a7924b5cf10f61010cf9dd2ca10e9], GNU ld (GNU Binutils; openSUSE Tumbleweed) 2.37.20210803-1) #1 SMP Fri Oct 1 07:22:19 UTC 2021 (d0ace7f)
 [/FONT]
#12

Still the same message in ~/.config/skypeforlinux/logs/skype-startup.log?

#13

Same for me. I have the latest version of Tumbleweed and skype and still not working without the workaround. The error is the same.