Skanlite can't see scanner

I have a HP3500c scanner and skanlite does not see it. How do I get it or some other scanner program to work with it?

Just a thought: try the Yast → Hardware → Scanner module and see if you need to install a driver.

The driver, as such, will most likely be part of the sane package. So make sure that the sane packages (eg sane-backends, sane-backends-autoconfig) and libksane0 are installed.

You may then need to run Yast -> hardware -> scanner to make get the sane backend properly set up.

According the the sane project web site (SANE - Scanner Access Now Easy), the HP 3500c is supported by sane, with a level of support listed as “good”

"good means the device is usable for day-to-day work. Some rather exotic features may be missing. "

Hope this helps. Also have a look at the package xsane - quite comprehensive.


Do you have hplip installed? And did you set up the scanner in hp-toolbox?

I tried to install toolbox and I get this:

davek@linux-kw2x:~> su
linux-kw2x:/home/davek # zypper install hplip-toolbox
Loading repository data…
Reading installed packages…
‘hplip-toolbox’ not found.
Resolving package dependencies…

Nothing to do.
linux-kw2x:/home/davek #

Yast found the hp3500c driver but it still can’t scan.
I’ll use Mandriva for scanning until I can get this to work.

You only need

sudo zypper in hplip

if not already installed and then


from the console (or press [alt] + F2 and enter the command)

ok, hplip-toolbox opens but then it says it can’t find anything. but when I go to Firefox to print my hp5440 printer is ready to print.

Something is very strange about the printer/scanner setup here.

I’m trying to like using openSuse, but so far Mandriva does a better job.

To the op.
Does it shows up in /etc/udev/rules.d/55-libsane.rules
If it is, might be good to post the content and someone might be able to help.

here’s part of it, it does show my hp2120 is listed. should I remove the # sign? will that help?

ACTION!=“add”, GOTO=“libsane_rules_end”

ENV{DEVTYPE}==“usb_device”, GOTO=“libsane_create_usb_dev”

SUBSYSTEMS==“scsi”, GOTO=“libsane_scsi_rules_begin”
SUBSYSTEM==“usb”, GOTO=“libsane_usb_rules_begin”
SUBSYSTEM!=“usb”, GOTO=“libsane_usb_rules_end”

Kernel >= 2.6.22 jumps here


For Linux >= 2.6.22 without CONFIG_USB_DEVICE_CLASS=y

If the following rule does not exist on your system yet, uncomment it

ENV{DEVTYPE}==“usb_device”, NAME=“bus/usb/$env{BUSNUM}/$env{DEVNUM}”, MODE=“0664”, OWNER=“root”, GROUP=“root”

Kernel < 2.6.22 jumps here


Hewlett-Packard Any all-in-one device

ATTR{idVendor}==“03f0”, ATTR{idProduct}==“0000”, MODE=“0664”, GROUP=“lp”, ENV{libsane_matched}=“yes”

ATTR{idVendor}==“03f0”, ATTR{idProduct}==“7811”, MODE=“0664”, GROUP=“lp”, ENV{libsane_matched}=“yes”

Hewlett-Packard DeskJet F2110 all-in-one Printer | Hewlett-Packard DeskJet F2120 all-in-one Printer | Hewlett-Packard DeskJet F2128 all-in-one Printer

Hewlett-Packard DeskJet F2140 all-in-one Printer | Hewlett-Packard DeskJet F2179 all-in-one Printer | Hewlett-Packard DeskJet F2180 all-in-one Printer

sorry the scanner connect to this PC is a scanjet hp3500c. hp2120 is connected to my other PC.

So where is the HP3500c scanner now?
If you were able to install the driver and doesn’t show up you can try to manually add it.
Please do post back again.