Skanlite can't see scanner

English Hardware
#1

I have a HP3500c scanner and skanlite does not see it. How do I get it or some other scanner program to work with it?

#2

Just a thought: try the Yast → Hardware → Scanner module and see if you need to install a driver.

#3

The driver, as such, will most likely be part of the sane package. So make sure that the sane packages (eg sane-backends, sane-backends-autoconfig) and libksane0 are installed.

You may then need to run Yast -> hardware -> scanner to make get the sane backend properly set up.

According the the sane project web site (SANE - Scanner Access Now Easy), the HP 3500c is supported by sane, with a level of support listed as “good”

"good means the device is usable for day-to-day work. Some rather exotic features may be missing. "

Hope this helps. Also have a look at the package xsane - quite comprehensive.

Paul

#4

Do you have hplip installed? And did you set up the scanner in hp-toolbox?

#5

I tried to install toolbox and I get this:

davek@linux-kw2x:~> su
Password:
linux-kw2x:/home/davek # zypper install hplip-toolbox
Loading repository data…
Reading installed packages…
‘hplip-toolbox’ not found.
Resolving package dependencies…

Nothing to do.
linux-kw2x:/home/davek #

Yast found the hp3500c driver but it still can’t scan.
I’ll use Mandriva for scanning until I can get this to work.

#6

You only need

sudo zypper in hplip

if not already installed and then

hp-toolbox

from the console (or press [alt] + F2 and enter the command)

#7

ok, hplip-toolbox opens but then it says it can’t find anything. but when I go to Firefox to print my hp5440 printer is ready to print.

Something is very strange about the printer/scanner setup here.

I’m trying to like using openSuse, but so far Mandriva does a better job.

#8

To the op.
Does it shows up in /etc/udev/rules.d/55-libsane.rules
If it is, might be good to post the content and someone might be able to help.

#9

here’s part of it, it does show my hp2120 is listed. should I remove the # sign? will that help?

ACTION!=“add”, GOTO=“libsane_rules_end”

ENV{DEVTYPE}==“usb_device”, GOTO=“libsane_create_usb_dev”

SUBSYSTEMS==“scsi”, GOTO=“libsane_scsi_rules_begin”
SUBSYSTEM==“usb”, GOTO=“libsane_usb_rules_begin”
SUBSYSTEM!=“usb”, GOTO=“libsane_usb_rules_end”

Kernel >= 2.6.22 jumps here

LABEL=“libsane_create_usb_dev”

For Linux >= 2.6.22 without CONFIG_USB_DEVICE_CLASS=y

If the following rule does not exist on your system yet, uncomment it

ENV{DEVTYPE}==“usb_device”, NAME=“bus/usb/$env{BUSNUM}/$env{DEVNUM}”, MODE=“0664”, OWNER=“root”, GROUP=“root”

Kernel < 2.6.22 jumps here

LABEL=“libsane_usb_rules_begin”

Hewlett-Packard Any all-in-one device

ATTR{idVendor}==“03f0”, ATTR{idProduct}==“0000”, MODE=“0664”, GROUP=“lp”, ENV{libsane_matched}=“yes”

ATTR{idVendor}==“03f0”, ATTR{idProduct}==“7811”, MODE=“0664”, GROUP=“lp”, ENV{libsane_matched}=“yes”

Hewlett-Packard DeskJet F2110 all-in-one Printer | Hewlett-Packard DeskJet F2120 all-in-one Printer | Hewlett-Packard DeskJet F2128 all-in-one Printer

Hewlett-Packard DeskJet F2140 all-in-one Printer | Hewlett-Packard DeskJet F2179 all-in-one Printer | Hewlett-Packard DeskJet F2180 all-in-one Printer

#10

sorry the scanner connect to this PC is a scanjet hp3500c. hp2120 is connected to my other PC.

#11

So where is the HP3500c scanner now?
If you were able to install the driver and doesn’t show up you can try to manually add it.
Please do post back again.