Toshiba Satellite C850 OS 12.1 86x64 reboots after shutdown when connected to AC Power. Shuts down OK on AC Power with Windoze. Shuts down OK with battery only.
With AC power connected, the command ‘shutdown -P’ and GUI menue “shutdown” results in the laptop doing a hard reboot.
Applies to OS 11.4, 12.1 and 12.2.
Hans
You could open a terminal session, save all of your work first and then:
sudo /sbin/poweroff -p
I see lots of complaints on this computer with Linux and not shutting off but doing a reboot. Toshiba is your last resort and it does not appear they support Linux.
Thank You,
Seems to be a Linux software problem. Windoze shuts down and does not reboot.
Gentoo DVD does a “HALT” and requires pushing the power switch to shutdown the laptop.
wait a second: did you do what my friend in Austin recommended? did it
work for you? if so let us know and maybe we know how to fix it so that
the menu buttons work as expected…but, you do need to declare what
desktop environment you are using.
if what James said doesn’t turn out to be a step towards a viable work
around, then try this:
shut down all running apps and reboot…when the first green screen
comes up press the down arrow and then type in this command
acpi_osi=Linux
and press enter…
does that help?
Applies to OS 11.4, 12.1 and 12.2.
Moreover, from my personal experience with this problem, I think the more relevant information is the kernel version. For me restart instead of shutdown occurs on my main desktop computer with any kernel <3.5.x. (which is the case for all standard kernels which are supplied with the above OSs).
You could give kernel 3.5.4 a try as suggested by Nikos78: S.A.K.C. - SUSE Automated Kernel Compiler - Version 2.78 - Blogs - openSUSE Forums
Thank You,
No. does not work.
Hans
I now use the Laptop’s POWER SWITCH to safely shut the system down.
This initiates the shutdown process as if I would have clicked on the “Shutdown” menu item. I can observe this after I have switched to one of the tty consoles (Ctrl, Alt, F2), logged in as root and then pushed the power switch down until the laptop has powered down. It takes a few seconds while I can watch the individual processes being shut down and unwritten data flushed to disk.
If I can always to see this if I remove the covering boot splash display image by deleting ‘splash=silent quiet’ from the “Optional Kernel Command Line Parameters” in Grub.
Kernel used : 3.4.6-2.10-desktop
Hans
Have to make a clean install before I can try the 3.5.4 kernel. Otherwise wireless will not work.
Hans
So, if you are loading a special wireless driver, perhaps, but installing kernel 3.5.4 (or 3.6 now out) does not remove any other kernel version as all will be selectable from Grub 2 which you can try without removing anything else that still works.
Thank You,
I tried kernel 3.5.4. Same re-boot on software shutdown. These are parts of dmesg relating to ACPI. They may useful information.
ACPI related dmesg info for
3.4.6-2.10-desktop kernel
3.641730] ACPI: Thermal Zone [THRM] (51 C)
3.668652] input: Power Button as /devices/LNXSYSTM:00/device:00/PNP0A08:00/PNP0C0C:00/input/input1
4.112288] ACPI: Power Button [PWRB]
4.134033] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input2
4.156528] usb 1-1.1: New USB device found, idVendor=0bda, idProduct=0138
4.157603] ACPI: Lid Switch [LID]
4.157681] input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
4.157730] ACPI: Power Button [PWRF]
4.427001] mtrr: type mismatch for b0000000,10000000 old: write-back new: write-combining
14.334876] ACPI: Deprecated procfs I/F for AC is loaded, please retry with CONFIG_ACPI_PROCFS_POWER cleared
14.353564] ACPI: AC Adapter [AC0] (on-line)
14.377872] ACPI: Deprecated procfs I/F for battery is loaded, please retry with CONFIG_ACPI_PROCFS_POWER cleared
14.397628] ACPI: Battery Slot [BAT0] (battery present)
15.377270] ACPI Warning: 0x0000000000004040-0x000000000000405f SystemIO conflicts with Region _SB_.PCI0.SBUS.SMBI 1 (20120320/utaddress-251)
15.377276] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
15.416439] Compat-wireless backport release: compat-wireless-v3.6-rc5-1
ACPI related dmesg info for
3.5.4-3-desktop kernel
3.807199] ACPI: Power Button [PWRB]
3.807798] thermal LNXTHERM:00: registered as thermal_zone0
3.807800] ACPI: Thermal Zone [THRM] (42 C)
3.844323] xhci_hcd 0000:00:14.0: cache line size of 64 is not supported
3.844346] xhci_hcd 0000:00:14.0: irq 21, io mem 0xc2500000
3.856832] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input3
3.878535] xhci_hcd 0000:00:14.0: irq 41 for MSI/MSI-X
3.878608] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
3.891914] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
3.904674] ACPI: Lid Switch [LID]
3.920163] usb usb3: Product: xHCI Host Controller
3.932801] ACPI: duty_cycle spans bit 4
4.102438] input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input4
4.114488] ACPI: Power Button [PWRF]
4.126337] ACPI: duty_cycle spans bit 4
4.139990] [drm] Initialized drm 1.1.0 20060810
14.370846] ACPI Warning: 0x0000000000004040-0x000000000000405f SystemIO conflicts with Region _SB_.PCI0.SBUS.SMBI 1 (20120320/utaddress-251)
14.370908] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
14.429089] ACPI: Deprecated procfs I/F for AC is loaded, please retry with CONFIG_ACPI_PROCFS_POWER cleared
14.429294] ACPI: AC Adapter [AC0] (on-line)
14.534133] ACPI: Deprecated procfs I/F for battery is loaded, please retry with CONFIG_ACPI_PROCFS_POWER cleared
14.534182] ACPI: Battery Slot [BAT0] (battery present)
14.579003] r8169 Gigabit Ethernet driver 2.3LK-NAPI loaded
14.673679] mei 0000:00:16.0: setting latency timer to 64
14.673741] mei 0000:00:16.0: irq 44 for MSI/MSI-X
14.683586] mei 0000:00:16.0: wd: failed to find the client
14.929601] ACPI Warning: 0x0000000000000460-0x000000000000047f SystemIO conflicts with Region \PMIO 1 (20120320/utaddress-251)
14.929658] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
14.929696] lpc_ich: Resource conflict(s) found affecting iTCO_wdt
14.929723] ACPI Warning: 0x0000000000000428-0x000000000000042f SystemIO conflicts with Region \PMIO 1 (20120320/utaddress-251)
14.929771] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
14.929811] ACPI Warning: 0x0000000000000500-0x000000000000053f SystemIO conflicts with Region \GPIO 1 (20120320/utaddress-251)
14.929861] ACPI Warning: 0x0000000000000500-0x000000000000053f SystemIO conflicts with Region \GPXX 2 (20120320/utaddress-251)
14.929909] ACPI: If an ACPI driver is available for this device, you should use it instead of the native driver
14.929946] lpc_ich: Resource conflict(s) found affecting gpio_ich
14.951576] sr0: scsi3-mmc drive: 24x/24x writer dvd-ram cd/rw xa/form2 cdda tray
Hans
Hi Hans
Were you able to solve the shutdown problem with your laptop? I have a Toshiba satellite L775D and I had the same shutdown/reboot problem and after much googling I came across an article with a suggestion that works for me in both openSUSE 12.1 and 12.2. The suggestion was to add the command * i8042.nomux=1 i8042.reset* to the kernel line (at the grub menu screen) and allow the machine to boot then shut it down. If it works then it can be made permanent by adding it to the kernel line in grub’s menu.lst.
Have not been able to resolve the Power Off problem. Will try with a debugger when I have time.
Hans