Setting up hplip With Graphical Interface

Also, please confirm dbus is active

sudo systemctl status dbus
~> sudo systemctl status dbus
[sudo] password for root: 
● dbus.service - D-Bus System Message Bus
   Loaded: loaded (/usr/lib/systemd/system/dbus.service; static; vendor preset: disabled)
   Active: active (running) since Mon 2020-07-06 19:57:07 CDT; 7min ago
     Docs: man:dbus-daemon(1)
 Main PID: 1016 (dbus-daemon)
    Tasks: 1
   CGroup: /system.slice/dbus.service
           └─1016 /usr/bin/dbus-daemon --system --address=systemd: --nofork --nopidfile --systemd-activation --syslog-only

Jul 06 19:58:08 linux-wx70 dbus-daemon[1016]: [system] Activating service name='org.kde.powerdevil.backlighthelper' requested by ':1.40' (uid=1000 pid=3002 comm="/usr/lib64/libexec/org_kde_powerdevil ") (using servicehelper)
Jul 06 19:58:08 linux-wx70 backlighthelper[3034]: powerdevil: no kernel backlight interface found
Jul 06 19:58:08 linux-wx70 dbus-daemon[1016]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper'
Jul 06 19:58:08 linux-wx70 dbus-daemon[1016]: [system] Rejected send message, 2 matched rules; type="method_call", sender=":1.40" (uid=1000 pid=3002 comm="/usr/lib64/libexec/org_kde_powerdevil ") interface="org.freedesktop.login1.Manager" member="CanSuspendThenHibernate>
Jul 06 19:58:08 linux-wx70 dbus-daemon[1016]: [system] Activating via systemd: service name='org.bluez' unit='dbus-org.bluez.service' requested by ':1.29' (uid=1000 pid=2608 comm="kded5 ")
Jul 06 19:58:19 linux-wx70 dbus-daemon[1016]: [system] Activating via systemd: service name='org.freedesktop.PackageKit' unit='packagekit.service' requested by ':1.54' (uid=1000 pid=2762 comm="/usr/bin/plasmashell ")
Jul 06 19:58:20 linux-wx70 dbus-daemon[1016]: [system] Successfully activated service 'org.freedesktop.PackageKit'
Jul 06 19:58:33 linux-wx70 dbus-daemon[1016]: [system] Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms)
Jul 06 20:00:05 linux-wx70 dbus-daemon[1016]: [system] Activating service name='org.opensuse.Snapper' requested by ':1.64' (uid=0 pid=4747 comm="/usr/lib/snapper/systemd-helper --timeline ") (using servicehelper)
Jul 06 20:00:05 linux-wx70 dbus-daemon[1016]: [system] Successfully activated service 'org.opensuse.Snapper'

Ok, so dbus is active. Can you show the dbus packages as requested?

I am unable to post the output. I get a message from the forum software that the output is more than 15,000 characters. Is there a particular section of the output that you are interested in?

It shouldn’t be that long. You can upload lengthy output to https://paste.opensuse.org/ and post the link to it here. However, I think we need to look at your configured repos…

zypper lr -d
 ~> zypper se -s dbus 
Loading repository data... 
Reading installed packages... 

S  | Name                                | Type       | Version                                | Arch   | Repository 
---+-------------------------------------+------------+----------------------------------------+--------+--------------------- 
i+ | dbus-1                              | package    | 1.12.2-lp152.5.27                      | x86_64 | Main Repository 
i+ | dbus-1                              | package    | 1.12.2-lp152.5.27                      | x86_64 | openSUSE-Leap-15.2-1 
  | dbus-1-devel                        | package    | 1.12.2-lp152.5.27                      | x86_64 | Main Repository 
  | dbus-1-devel-32bit                  | package    | 1.12.2-lp152.5.27                      | x86_64 | Main Repository 
  | dbus-1-devel-doc                    | package    | 1.12.2-lp152.5.27                      | noarch | Main Repository 
i+ | dbus-1-glib                         | package    | 0.108-lp152.3.8                        | x86_64 | Main Repository 
i+ | dbus-1-glib                         | package    | 0.108-lp152.3.8                        | x86_64 | openSUSE-Leap-15.2-1 
  | dbus-1-glib-32bit                   | package    | 0.108-lp152.3.8                        | x86_64 | Main Repository 
  | dbus-1-glib-32bit                   | package    | 0.108-lp152.3.8                        | x86_64 | openSUSE-Leap-15.2-1 
  | dbus-1-glib-devel                   | package    | 0.108-lp152.3.8                        | x86_64 | Main Repository 
  | dbus-1-glib-devel-32bit             | package    | 0.108-lp152.3.8                        | x86_64 | Main Repository 
  | dbus-1-glib-doc                     | package    | 0.108-lp152.3.8                        | noarch | Main Repository 
i+ | dbus-1-glib-tool                    | package    | 0.108-lp152.3.8                        | x86_64 | Main Repository 
i+ | dbus-1-glib-tool                    | package    | 0.108-lp152.3.8                        | x86_64 | openSUSE-Leap-15.2-1 
  | dbus-1-mono                         | package    | 0.63-lp152.191.24                      | x86_64 | Main Repository 
  | dbus-1-presage                      | package    | 0.9.1-lp152.4.13                       | x86_64 | Main Repository 
i+ | dbus-1-x11                          | package    | 1.12.2-lp152.5.6                       | x86_64 | Main Repository 
i+ | dbus-1-x11                          | package    | 1.12.2-lp152.5.6                       | x86_64 | openSUSE-Leap-15.2-1 
  | dbus-broker                         | package    | 11-lp152.3.6                           | x86_64 | Main Repository 
  | dbus-sharp                          | package    | 0.7.0-lp152.3.2                        | noarch | Main Repository 
  | dbus-sharp-devel                    | package    | 0.7.0-lp152.3.2                        | noarch | Main Repository 
  | dbus-sharp-glib                     | package    | 0.5.0-lp152.3.2                        | noarch | Main Repository 
  | dbus-sharp-glib-devel               | package    | 0.5.0-lp152.3.2                        | noarch | Main Repository 
  | dbus-sharp-glib2                    | package    | 0.6.0-lp152.3.2                        | noarch | Main Repository 
  | dbus-sharp-glib2-devel              | package    | 0.6.0-lp152.3.2                        | noarch | Main Repository 
  | dbus-sharp2                         | package    | 0.8.1-lp152.3.49                       | noarch | Main Repository 
  | dbus-sharp2-devel                   | package    | 0.8.1-lp152.3.49                       | noarch | Main Repository 
  | dleyna-connector-dbus               | package    | 0.3.0-lp152.3.2                        | x86_64 | Main Repository 
  | dleyna-connector-dbus               | package    | 0.3.0-lp152.3.2                        | x86_64 | openSUSE-Leap-15.2-1 
  | gambas3-gb-dbus                     | package    | 3.14.3-lp152.4.2                       | x86_64 | Main Repository 
  | ghc-dbus                            | package    | 1.2.14-lp152.1.2                       | x86_64 | Main Repository 
  | ghc-dbus-devel                      | package    | 1.2.14-lp152.1.2                       | x86_64 | Main Repository 
i+ | gmenudbusmenuproxy                  | package    | 5.18.5-lp152.2.1                       | x86_64 | Main Repository 
i+ | gmenudbusmenuproxy                  | package    | 5.18.5-lp152.2.1                       | x86_64 | openSUSE-Leap-15.2-1 
  | kdbusaddons-devel                   | package    | 5.71.0-lp152.1.1                       | x86_64 | Main Repository 
  | kdbusaddons-devel-32bit             | package    | 5.71.0-lp152.1.1                       | x86_64 | Main Repository 
i+ | kdbusaddons-tools                   | package    | 5.71.0-lp152.1.1                       | x86_64 | Main Repository 
i+ | kdbusaddons-tools                   | package    | 5.71.0-lp152.1.1                       | x86_64 | openSUSE-Leap-15.2-1 
  | leechcraft-dbusmanager              | package    | 0.6.70+git.13729.g7046a9d2a7-lp152.1.3 | x86_64 | Main Repository 
i+ | libKF5DBusAddons5                   | package    | 5.71.0-lp152.1.1                       | x86_64 | Main Repository 
i+ | libKF5DBusAddons5                   | package    | 5.71.0-lp152.1.1                       | x86_64 | openSUSE-Leap-15.2-1 
  | libKF5DBusAddons5-32bit             | package    | 5.71.0-lp152.1.1                       | x86_64 | Main Repository 
i+ | libKF5DBusAddons5-lang              | package    | 5.71.0-lp152.1.1                       | noarch | Main Repository 
i+ | libKF5DBusAddons5-lang              | package    | 5.71.0-lp152.1.1                       | noarch | openSUSE-Leap-15.2-1 
  | libQt5DBus-devel                    | package    | 5.12.7-lp152.2.3                       | x86_64 | Main Repository 
  | libQt5DBus-devel-32bit              | package    | 5.12.7-lp152.2.3                       | x86_64 | Main Repository 
  | libQt5DBus-private-headers-devel    | package    | 5.12.7-lp152.2.3                       | noarch | Main Repository 
i+ | libQt5DBus5                         | package    | 5.12.7-lp152.2.3                       | x86_64 | Main Repository 
i+ | libQt5DBus5                         | package    | 5.12.7-lp152.2.3                       | x86_64 | openSUSE-Leap-15.2-1 
  | libQt5DBus5-32bit                   | package    | 5.12.7-lp152.2.3                       | x86_64 | Main Repository 
  | libbd_lvm-dbus-devel                | package    | 2.22-lp152.1.4                         | x86_64 | Main Repository 
  | libbd_lvm-dbus2                     | package    | 2.22-lp152.1.4                         | x86_64 | Main Repository 
i+ | libdbus-1-3                         | package    | 1.12.2-lp152.5.27                      | x86_64 | Main Repository 
i+ | libdbus-1-3                         | package    | 1.12.2-lp152.5.27                      | x86_64 | openSUSE-Leap-15.2-1 
  | libdbus-1-3-32bit                   | package    | 1.12.2-lp152.5.27                      | x86_64 | Main Repository 
  | libdbus-1-3-32bit                   | package    | 1.12.2-lp152.5.27                      | x86_64 | openSUSE-Leap-15.2-1 
  | libdbus-c++-1-1                     | package    | 0.9.1+git20170322-lp152.3.7            | x86_64 | Main Repository 
  | libdbus-c++-1-1-32bit               | package    | 0.9.1+git20170322-lp152.3.7            | x86_64 | Main Repository 
  | libdbus-c++-devel                   | package    | 0.9.1+git20170322-lp152.3.7            | x86_64 | Main Repository 
  | libdbus-c++-glib-1-1                | package    | 0.9.1+git20170322-lp152.3.7            | x86_64 | Main Repository 
  | libdbus-c++-glib-1-1-32bit          | package    | 0.9.1+git20170322-lp152.3.7            | x86_64 | Main Repository 
  | libdbusextended-qt5-1               | package    | 5.0.1-lp152.1.6                        | x86_64 | Main Repository 
  | libdbusextended-qt5-devel           | package    | 5.0.1-lp152.1.6                        | x86_64 | Main Repository 
  | libdbusmenu-glib-devel              | package    | 16.04.0-lp152.7.3                      | x86_64 | Main Repository 
  | libdbusmenu-glib-doc                | package    | 16.04.0-lp152.7.3                      | noarch | Main Repository 
  | libdbusmenu-glib4                   | package    | 16.04.0-lp152.7.3                      | x86_64 | Main Repository 
  | libdbusmenu-glib4                   | package    | 16.04.0-lp152.7.3                      | x86_64 | openSUSE-Leap-15.2-1 
  | libdbusmenu-gtk2-devel              | package    | 16.04.0-lp152.7.3                      | x86_64 | Main Repository 
  | libdbusmenu-gtk2-doc                | package    | 16.04.0-lp152.7.3                      | noarch | Main Repository 
  | libdbusmenu-gtk3-4                  | package    | 16.04.0-lp152.7.3                      | x86_64 | Main Repository 
  | libdbusmenu-gtk3-4                  | package    | 16.04.0-lp152.7.3                      | x86_64 | openSUSE-Leap-15.2-1 
  | libdbusmenu-gtk3-devel              | package    | 16.04.0-lp152.7.3                      | x86_64 | Main Repository 
  | libdbusmenu-gtk4                    | package    | 16.04.0-lp152.7.3                      | x86_64 | Main Repository 
  | libdbusmenu-jsonloader-devel        | package    | 16.04.0-lp152.7.3                      | x86_64 | Main Repository 
  | libdbusmenu-jsonloader4             | package    | 16.04.0-lp152.7.3                      | x86_64 | Main Repository 
  | libdbusmenu-qt-devel                | package    | 0.9.2+14.04.20131209-lp152.3.5         | x86_64 | Main Repository 
i+ | libdbusmenu-qt2                     | package    | 0.9.2+14.04.20131209-lp152.3.5         | x86_64 | Main Repository 
i+ | libdbusmenu-qt2                     | package    | 0.9.2+14.04.20131209-lp152.3.5         | x86_64 | openSUSE-Leap-15.2-1 
  | libdbusmenu-qt2-32bit               | package    | 0.9.2+14.04.20131209-lp152.3.5         | x86_64 | Main Repository 
i+ | libdbusmenu-qt5-2                   | package    | 0.9.3+15.10.20150604-lp152.3.9         | x86_64 | Main Repository 
i+ | libdbusmenu-qt5-2                   | package    | 0.9.3+15.10.20150604-lp152.3.9         | x86_64 | openSUSE-Leap-15.2-1 
  | libdbusmenu-qt5-2-32bit             | package    | 0.9.3+15.10.20150604-lp152.3.9         | x86_64 | Main Repository 
  | libdbusmenu-qt5-devel               | package    | 0.9.3+15.10.20150604-lp152.3.9         | x86_64 | Main Repository  
  
zypper se -s dbus 

https://paste.opensuse.org/24752572

~> zypper lr -d
#  | Alias                                | Name                               | Enabled | GPG Check | Refresh | Priority | Type   | URI                                                                      | Service
---+--------------------------------------+------------------------------------+---------+-----------+---------+----------+--------+--------------------------------------------------------------------------+--------
 1 | adobe                                | adobe                              | Yes     | ( p) Yes  | Yes     |   99     | rpm-md | http://linuxdownload.adobe.com/linux/x86_64/                             | 
 2 | https-download.opensuse.org-cb452b31 | Printing                           | Yes     | (r ) Yes  | Yes     |   99     | rpm-md | https://download.opensuse.org/repositories/Printing/openSUSE_Leap_15.2/  | 
 3 | libdvdcss                            | libdvdcss                          | Yes     | (r ) Yes  | Yes     |   99     | rpm-md | http://opensuse-guide.org/repo/openSUSE_Leap_15.2/                       | 
 4 | openSUSE-Leap-15.2-1                 | openSUSE-Leap-15.2-1               | Yes     | (r ) Yes  | No      |   99     | rpm-md | cd:/?devices=/dev/disk/by-id/ata-ASUS_DRW-24B1ST_j_F2D0CL045653          | 
 5 | packman                              | packman                            | Yes     | (r ) Yes  | Yes     |   99     | rpm-md | http://packman.inode.at/suse/openSUSE_Leap_15.2/                         | 
 6 | repo-debug                           | Debug Repository                   | No      | ----      | ----    |   99     | NONE   | http://download.opensuse.org/debug/distribution/leap/15.2/repo/oss/      | 
 7 | repo-debug-non-oss                   | Debug Repository (Non-OSS)         | No      | ----      | ----    |   99     | NONE   | http://download.opensuse.org/debug/distribution/leap/15.2/repo/non-oss/  | 
 8 | repo-debug-update                    | Update Repository (Debug)          | No      | ----      | ----    |   99     | NONE   | http://download.opensuse.org/debug/update/leap/15.2/oss/                 | 
 9 | repo-debug-update-non-oss            | Update Repository (Debug, Non-OSS) | No      | ----      | ----    |   99     | NONE   | http://download.opensuse.org/debug/update/leap/15.2/non-oss/             | 
10 | repo-non-oss                         | Non-OSS Repository                 | Yes     | (r ) Yes  | Yes     |   99     | rpm-md | http://download.opensuse.org/distribution/leap/15.2/repo/non-oss/        | 
11 | repo-oss                             | Main Repository                    | Yes     | (r ) Yes  | Yes     |   99     | rpm-md | http://download.opensuse.org/distribution/leap/15.2/repo/oss/            | 
12 | repo-source                          | Source Repository                  | No      | ----      | ----    |   99     | NONE   | http://download.opensuse.org/source/distribution/leap/15.2/repo/oss/     | 
13 | repo-source-non-oss                  | Source Repository (Non-OSS)        | No      | ----      | ----    |   99     | NONE   | http://download.opensuse.org/source/distribution/leap/15.2/repo/non-oss/ | 
14 | repo-update                          | Main Update Repository             | Yes     | (r ) Yes  | Yes     |   99     | rpm-md | http://download.opensuse.org/update/leap/15.2/oss/                       | 
15 | repo-update-non-oss                  | Update Repository (Non-Oss)        | Yes     | (r ) Yes  | Yes     |   99     | rpm-md | http://download.opensuse.org/update/leap/15.2/non-oss/                   | 

Thanks. The repo list looks consistent (I can see you still have printing repo in use), and you have essentially the same dbus packages installed as I do.

I’m tempted to insert the 15.2 DVD and launch Update again…

Something to try:

  1. Purge all stuck/stale print jobs with
sudo cancel -a
  1. Remove the existing CUPS error log
sudo rm -f /var/log/cups/error_log
  1. Put CUPS into debug mode with
sudo cupsctl --debug-logging
  • You can return it to normal logging later with ‘sudo cupsctl --no-debug-logging’
  1. Watch the error log…
tail -f /var/log/cups/error_log

or just examine afterwards with something like…

cat /var/log/cups/error_log |egrep -i "filter|error"

See if that turns up anything of interest.

Again, if you want to share the log, use suspaste.

All kinds of errors…
https://paste.opensuse.org/87779661

Many are not relevant…it’s the filter-related output that is of interest…I’ve cleaned up the output to summarise here…

D [06/Jul/2020:20:59:26 -0500] [Job 28] 3 filters for job:
D [06/Jul/2020:20:59:26 -0500] [Job 28] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
I [06/Jul/2020:20:59:26 -0500] [Job 28] Started filter /usr/lib/cups/filter/pdftopdf (PID 1113)
I [06/Jul/2020:20:59:26 -0500] [Job 28] Started filter /usr/lib/cups/filter/gstoraster (PID 1114)
I [06/Jul/2020:20:59:26 -0500] [Job 28] Started filter /usr/lib/cups/filter/hpcups (PID 1116)
D [06/Jul/2020:20:59:26 -0500] [Job 28] pdftopdf: Last filter determined by the PPD: hpcups; FINAL_CONTENT_TYPE: application/vnd.cups-raster => pdftopdf will not log pages in page_log.
D [06/Jul/2020:20:59:26 -0500] [Job 28] HP_Officejet_Pro_8610: symbol lookup error: HP_Officejet_Pro_8610: undefined symbol: cupsRasterOpen
D [06/Jul/2020:20:59:26 -0500] [Job 28] prnt/backend/hp.c 919: ERROR: null print job total=0
D [06/Jul/2020:20:59:26 -0500] [Job 28] PID 1116 (/usr/lib/cups/filter/hpcups) stopped with status 127 (File too large)
D [06/Jul/2020:20:59:26 -0500] [Job 28] PID 1117 (/usr/lib/cups/backend/hp) exited with no errors.
D [06/Jul/2020:20:59:26 -0500] [Job 28] PID 1113 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
D [06/Jul/2020:20:59:27 -0500] [Job 28] Error: /ioerror in --showpage--
D [06/Jul/2020:20:59:27 -0500] [Job 28] Last OS error: Broken pipe
D [06/Jul/2020:20:59:27 -0500] [Job 28] GPL Ghostscript 9.52: Unrecoverable error, exit code 1
D [06/Jul/2020:20:59:27 -0500] [Job 28] PID 1114 (/usr/lib/cups/filter/gstoraster) stopped with status 1.
E [06/Jul/2020:20:59:27 -0500] [Job 28] Job stopped due to filter errors; please consult the error_log file for details.


A ghostscript issue with a failure of the gstoraster filter. It is part of cups-filters. This may take a bug report to resolve.

I decided to do one more time the upgrade from 15.1 to 15.2 using the DVD. The printer now works…

Bizarre…perhaps something was missing that caused the gstoraster to fail (in a cryptic way). Glad to read that its working now anyway.