Seagate External Hard Drive issue in 11.2

Hi there!

I’m very new to Linux and know little to nothing about the inner-workings of it (still too terrified of the Terminal to go near it unless I have to) but I’m having a real problem now that I can’t find a concrete solution for after searching around the web.

Two days ago I bought a Seagate external harddrive ([this one](
Expansion-1TB-External-USB-Desktop-Hard-Drive/Product.html)) And for the first day it loaded instantly and stored everything without fuss. Now though, and for no reason I can find, I’m getting this error message anytime I try to load it:

I poked around and found a few bits of advice, but, to be honest, a lot of it went clean over my head. I gathered that the simplest solution is to run a chkdsk/f through Windows and reboot twice which will apparently fix the problem but hopefully there’s something else I can do to fix this.

I say hopefully because the reason I switched to Linux is that my copy of Windows is stuck in a basic Windows 6000 build setting (long story, not worth going into) and I only have access to the most basic functions, which I don’t think allows access to the run/terminal programme, and I assume I’d need that.

Any help or advice is appreciated but I have to warn you I’m really not savvy in the ways of computer programming,so if you could talk me through any guidance like I’m a clueless three year old that is probably best. :slight_smile:

I’m using KDE4, not Gnome, by the way.
Thank you in advance.

Do the following, go to a computer with MS-Windows. Boot MS-Windows without hard drive plugged in. Then physically plug in the hard drive. It should be readable under MS-Windows. Then properly unmount the drive in MS-Windows. Physically remove the drive. Then shut down MS-windows. And try again in Linux.

Worst comes to worst you may have to run a chkdsk on that hard drive in MS-Windows.

The drive left the manufacturer unclean IMHO. I’ve seen the same before.

I’ll try it right away, thank you! I’m really not sure what you mean by unmounting, though, so I’ll have to do some reading first. But again thank you!

Ms windows has some sort of icon in the bottom right that one must click before removing a drive. Then it states it is ok to remove the drive. Ensure you do that.

By “unmounting” he means to use the windows “safely remove” icon.

Thanks swerdna. I confess I’m helpless with Windoze and know none of the properly terminology.

Some would say that’s a fortunate place to be.

Fortunately I work in an environment were a large % of the servers/data-processing/data-dissemination computers are unix or vms or linux based, so I don’t look like a total idiot. :\ But our office computers (for word processing, email and such) and some of the control computer are MS-Windows based, and those tend to challenge my patience and my limited capabilities (with Windoze PCs).