Scanner Problem with HP Laser Jet 1536dnf MFP

atulcs · September 19, 2011, 1:29pm

Please help to get the scanning to work with this MultiFunctional Device from HP: HP Laser Jet 1536dnf MFP

I have 11.4 64bit Opensuse running and when I installed the HP Laserjet MFP M1536dnf while printing was working I could not get scanning to work.

I get a message: which says “scanimage: open of device hpaio:/usb/HP_LaserJet_M1536dnf_MFP?serial=00CNC9C7KBBZ failed: Error during device I/O”

installing the HP software does not seem to help.

If it helps here is what demsg|grep -i usb has produced:

** 0.171685] usbcore: registered new interface driver usbfs
0.171685] usbcore: registered new interface driver hub
0.171685] usbcore: registered new device driver usb
0.579325] ehci_hcd: USB 2.0 ‘Enhanced’ Host Controller (EHCI) Driver
0.579366] ehci_hcd 0000:00:1a.7: new USB bus registered, assigned bus number 1
0.594009] ehci_hcd 0000:00:1a.7: USB 2.0 started, EHCI 1.00
0.594029] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
0.594032] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
0.594034] usb usb1: Product: EHCI Host Controller
0.594036] usb usb1: Manufacturer: Linux 2.6.37.6-0.7-desktop ehci_hcd
0.594038] usb usb1: SerialNumber: 0000:00:1a.7
0.594150] hub 1-0:1.0: USB hub found
0.594240] ehci_hcd 0000:00:1d.7: new USB bus registered, assigned bus number 2
0.611008] ehci_hcd 0000:00:1d.7: USB 2.0 started, EHCI 1.00
0.611024] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
0.611026] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
0.611029] usb usb2: Product: EHCI Host Controller
0.611030] usb usb2: Manufacturer: Linux 2.6.37.6-0.7-desktop ehci_hcd
0.611032] usb usb2: SerialNumber: 0000:00:1d.7
0.611136] hub 2-0:1.0: USB hub found
0.611207] ohci_hcd: USB 1.1 ‘Open’ Host Controller (OHCI) Driver
0.611216] uhci_hcd: USB Universal Host Controller Interface driver
0.611243] uhci_hcd 0000:00:1a.0: new USB bus registered, assigned bus number 3
0.615058] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001
0.615060] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
0.615063] usb usb3: Product: UHCI Host Controller
0.615064] usb usb3: Manufacturer: Linux 2.6.37.6-0.7-desktop uhci_hcd
0.615066] usb usb3: SerialNumber: 0000:00:1a.0
0.615167] hub 3-0:1.0: USB hub found
0.615235] uhci_hcd 0000:00:1a.1: new USB bus registered, assigned bus number 4
0.619065] usb usb4: New USB device found, idVendor=1d6b, idProduct=0001
0.619067] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
0.619069] usb usb4: Product: UHCI Host Controller
0.619071] usb usb4: Manufacturer: Linux 2.6.37.6-0.7-desktop uhci_hcd
0.619073] usb usb4: SerialNumber: 0000:00:1a.1
0.619173] hub 4-0:1.0: USB hub found
0.619237] uhci_hcd 0000:00:1a.2: new USB bus registered, assigned bus number 5
0.623058] usb usb5: New USB device found, idVendor=1d6b, idProduct=0001
0.623061] usb usb5: New USB device strings: Mfr=3, Product=2, SerialNumber=1
0.623063] usb usb5: Product: UHCI Host Controller
0.623065] usb usb5: Manufacturer: Linux 2.6.37.6-0.7-desktop uhci_hcd
0.623067] usb usb5: SerialNumber: 0000:00:1a.2
0.623167] hub 5-0:1.0: USB hub found
0.623233] uhci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 6
0.627057] usb usb6: New USB device found, idVendor=1d6b, idProduct=0001
0.627060] usb usb6: New USB device strings: Mfr=3, Product=2, SerialNumber=1
0.627062] usb usb6: Product: UHCI Host Controller
0.627064] usb usb6: Manufacturer: Linux 2.6.37.6-0.7-desktop uhci_hcd
0.627066] usb usb6: SerialNumber: 0000:00:1d.0
0.627168] hub 6-0:1.0: USB hub found
0.627232] uhci_hcd 0000:00:1d.1: new USB bus registered, assigned bus number 7
0.631057] usb usb7: New USB device found, idVendor=1d6b, idProduct=0001
0.631060] usb usb7: New USB device strings: Mfr=3, Product=2, SerialNumber=1
0.631062] usb usb7: Product: UHCI Host Controller
0.631064] usb usb7: Manufacturer: Linux 2.6.37.6-0.7-desktop uhci_hcd
0.631066] usb usb7: SerialNumber: 0000:00:1d.1
0.631168] hub 7-0:1.0: USB hub found
0.631234] uhci_hcd 0000:00:1d.2: new USB bus registered, assigned bus number 8
0.635057] usb usb8: New USB device found, idVendor=1d6b, idProduct=0001
0.635060] usb usb8: New USB device strings: Mfr=3, Product=2, SerialNumber=1
0.635062] usb usb8: Product: UHCI Host Controller
0.635064] usb usb8: Manufacturer: Linux 2.6.37.6-0.7-desktop uhci_hcd
0.635066] usb usb8: SerialNumber: 0000:00:1d.2
0.635167] hub 8-0:1.0: USB hub found
0.635225] Initializing USB Mass Storage driver…
0.635249] usbcore: registered new interface driver usb-storage
0.635250] USB Mass Storage support registered.
0.635257] usbcore: registered new interface driver ums-alauda
0.635265] usbcore: registered new interface driver ums-cypress
0.635273] usbcore: registered new interface driver ums-datafab
0.635281] usbcore: registered new interface driver ums-freecom
0.635289] usbcore: registered new interface driver ums-isd200
0.635296] usbcore: registered new interface driver ums-jumpshot
0.635304] usbcore: registered new interface driver ums-karma
0.635311] usbcore: registered new interface driver ums-onetouch
0.635319] usbcore: registered new interface driver ums-sddr09
0.635327] usbcore: registered new interface driver ums-sddr55
0.635334] usbcore: registered new interface driver ums-usbat
0.641286] usbcore: registered new interface driver usbhid
0.641288] usbhid: USB HID core driver
1.102015] usb 4-1: new low speed USB device using uhci_hcd and address 2
1.270070] usb 4-1: New USB device found, idVendor=046d, idProduct=c06a
1.270072] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
1.270073] usb 4-1: Product: USB Optical Mouse
1.270075] usb 4-1: Manufacturer: Logitech
1.286290] input: Logitech USB Optical Mouse as /devices/pci0000:00/0000:00:1a.1/usb4/4-1/4-1:1.0/input/input0
1.286373] generic-usb 0003:046D:C06A.0001: input,hidraw0: USB HID v1.11 Mouse [Logitech USB Optical Mouse] on usb-0000:00:1a.1-1/input0
1.492023] usb 5-2: new low speed USB device using uhci_hcd and address 2
1.655081] usb 5-2: New USB device found, idVendor=03f0, idProduct=0324
1.655085] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
1.655087] usb 5-2: Product: HP Basic USB Keyboard
1.655089] usb 5-2: Manufacturer: LiteON
1.677098] input: LiteON HP Basic USB Keyboard as /devices/pci0000:00/0000:00:1a.2/usb5/5-2/5-2:1.0/input/input4
1.677177] generic-usb 0003:03F0:0324.0002: input,hidraw1: USB HID v1.00 Keyboard [LiteON HP Basic USB Keyboard] on usb-0000:00:1a.2-2/input0
3803.893050] usb usb3: root hub lost power or was reset
3803.893087] usb usb4: root hub lost power or was reset
3803.893123] usb usb5: root hub lost power or was reset
3803.893147] usb usb1: root hub lost power or was reset
3803.894213] usb usb6: root hub lost power or was reset
3803.894256] usb usb7: root hub lost power or was reset
3803.894298] usb usb8: root hub lost power or was reset
3803.894320] usb usb2: root hub lost power or was reset
3804.383084] usb 5-2: reset low speed USB device using uhci_hcd and address 2
3804.913085] usb 4-1: reset low speed USB device using uhci_hcd and address 2
[15757.451087] usb 2-3: new high speed USB device using ehci_hcd and address 2
[15757.565971] usb 2-3: New USB device found, idVendor=03f0, idProduct=012a
[15757.565975] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[15757.565977] usb 2-3: Product: HP LaserJet M1536dnf MFP
[15757.565979] usb 2-3: Manufacturer: Hewlett-Packard
[15757.565981] usb 2-3: SerialNumber: 00CNC9C7KBBZ
[15757.932849] usblp0: USB Bidirectional printer dev 2 if 1 alt 0 proto 2 vid 0x03F0 pid 0x012A
[15757.932873] usbcore: registered new interface driver usblp
[17181.157393] usblp0: removed
**

Thanks

Atul

hcvv · September 19, 2011, 2:27pm

Welcome to tthese forums!
Please copy/paste computer text between CODE tags and not as bold: Posting in Code Tags - A Guide
Which program are you using when you try to scan?

atulcs · September 20, 2011, 3:22pm

Thanks. I am happy somebody read and reacted to my post.

Please copy/paste computer text between CODE tags and not as bold: Posting in Code Tags - A Guide

Will be happy to post in future with CODE tags.

Which program are you using when you try to scan?

I get this message when I run xsane from the command line.

Any other graphics applications that attempts to scan also gives this message and stops by reporting an error.

atulcs · September 21, 2011, 2:10pm

Today I have tried to follow instructions from the site HP Linux Imaging and Printing Used the instructions for manual installation.

Now when configuring scanner using Yast2 it asks to download and install a plugin. Error with xsane remains the same.

instructions were followed fully. Is this only because I am using a 64 bit version of Opensuse 11.4 ?

hcvv · September 21, 2011, 2:26pm

I do not know if using a manual installation of hplib will help. hplib is available on the standard repos and generaly that is to be preferred over other methods of installation.

I mostly use Skanlite for scanning, but I guess that it will not make much difference because it probably uses the same libraries.

For the same reason I doubt if it matters that you have a 64 bit installation. At least from the repo you will get the correct 64 bit hplib.

The problem wiith your setup seems to be that there are not many people seeing this thread who also use the 1536dnf MFP (and it is very good you put that type in the title of the thread). I e.g. have no problems with my HP Deskjet F4180, but that is of no comfort to you

johnvv · September 21, 2011, 10:32pm

also most hp users do not seam to have any problems
for instance i went for 11.3 to 11.4 ( both 64 bit) as a NEW install and 11.4 AUTO set up my “HP Photosmart c4700 Series” printer/scanner
i was expecting to have to set it up , but no the system auto did it i click on Skanlite it works

when you use the web cups interface ( http://localhost:631/printers/) what driver is used
Is there a blue/white HP icon in the toolbar ?
What happens if you press the “scan” button on the combo printer

Also HOW is it connected ? usb or wireless ?

megibbs · June 14, 2012, 3:23pm

I have hp LJM1530 scanner on my desktop. When I click on it, I get a message that says the HP LJM1530 mfp series scan was not found.

My printer works fine. I don’t know what to do to get the scanner to work.

deano_ferrari · June 15, 2012, 6:58am

Welcome to the forums megibbs. I suggest you start a new thread with a suitable title to catch the attention of others who may be able to help you. I note from here, that this model is not explicitly supported, though it may well be that a similar model selection may suffice. (It all comes down to the internal chipsets and model identification).