SB Audigy 2 ZS No Sound

I’m stuck here. I’ve looked around in the forums and haven’t been able to get my sound card working. I’ve deleted, and added the card back, ran rcalsasound restart after every change I’ve made. I can hear a clicking sound after running rcalsasound restart but then when I go to play a test sound…nothing. Pretty frustrating when I had no issues with 10.3 out of the box.

Forgot to mention that I’m using the 64bit version of Opensuse 11

I don’t have the same card and 32bit but, I have an audigy 4. When I installed 11.0 I had no sound either. What I had to do was add myself to audio and select audigy analog output in kmix and it works now. Hope this helps.

inhaler

I just want to make sure what you meant by selecing audigy analog output in kmix? Is this a channel that you are adding called Analog Mix, or is it something else that I’m not seeing. I’ve added myself to the Audio group.

Yes Analog mix, Enable it and turn the slider up.

Still nothing. I’ve deleted the card and added it back, set it to Analog Mix in KMix and still no sounds. Rebooted in XP just to make sure I’m not going mad and I have sound.

I’m hoping something will turn up as to why the soundcard doesn’t work. I’ve enabled my onboard sound and have no issues with it. I’m using an Asus A8N-E motherboard and Yast picked it up right away. If anyone else has any insight as to why the Audigy 2 card won’t work I would be glad to hear :o

The Audigy 2 ZS should work. Its not on the Linux incompatibility list:
Linux Audio incompatibility list
and its noted as being supported by alsa:
Alsa page on Module-emu10k1 which supports the Audigy 2

Why not connect it up again, and work your way through the openSUSE audio troubleshooting guide: SDB:AudioTroubleshooting - openSUSE

note
(1) you likely need alsa-firmware installed.
(2) you may also need to add your regular user to group “audio”, and
(3) finally, its possible the 11.0 pulse audio does not like your audigy.

If you still have problem after working your way through the audio troubleshooting guide, please post here the output of:
a. url(s) produced by running the two diagnostic scripts from the audio troubleshooting guide: Scripts_to_run_to_obtain_detailed_information ,
b. output of:
**
uname -a
rpm -qa | grep alsa
rpm -qa | grep pulse
rpm -q libasound2
cat /etc/modprobe.d/sound**

Same problem here. Also Audigy 2 ZS on an Asus A8N-E-Motherboard. Sound worked well on openSuse 10.3.

SDB:Audio Troubleshooting didn’t help.

Here’s the info for my configuration:

Script 1
Script 2


Tentakel:~/testscripts # uname -a
Linux Tentakel 2.6.25.5-1.1-default #1 SMP 2008-06-07 01:55:22 +0200i686 athlon i386 GNU/Linux
Tentakel:~/testscripts # rpm -qa | grep alsa
alsa-plugins-1.0.16-57.1
alsa-plugins-pulse-1.0.16-57.1
alsa-firmware-1.0.16-24.1
alsa-oss-1.0.15-48.1
alsa-utils-1.0.16-35.1
alsa-1.0.16-39.1
Tentakel:~/testscripts # rpm -qa | grep pulse
libpulsecore4-0.9.10-26.1
alsa-plugins-pulse-1.0.16-57.1
pulseaudio-0.9.10-26.1
pulseaudio-esound-compat-0.9.10-26.1
libpulse0-0.9.10-26.1
Tentakel:~/testscripts # rpm -q libasound2
libasound2-1.0.16-39.1
Tentakel:~/testscripts # cat /etc/modprobe.d/sound

options snd slots=snd-emu10k1
# hH_P.9jPiZAnlR97:SB Audigy 2 ZS (SB0350)
alias snd-card-0 snd-emu10k1

Hope this information gives you a hint what’s wrong…

Thanks!

Regards,
Ace

Same problem here, but on openSUSE 11.0 32 Bit. Also Audigy 2 ZS on an Asus A8N-E-Motherboard. Sound worked well on openSuse 10.3.

SDB:Audio Troubleshooting didn’t help.

Here’s the info for my configuration:

Script 1
Script 2


Tentakel:~/testscripts # uname -a
Linux Tentakel 2.6.25.5-1.1-default #1 SMP 2008-06-07 01:55:22 +0200i686 athlon i386 GNU/Linux

Tentakel:~/testscripts # rpm -qa | grep alsa
alsa-plugins-1.0.16-57.1
alsa-plugins-pulse-1.0.16-57.1
alsa-firmware-1.0.16-24.1
alsa-oss-1.0.15-48.1
alsa-utils-1.0.16-35.1
alsa-1.0.16-39.1

Tentakel:~/testscripts # rpm -qa | grep pulse
libpulsecore4-0.9.10-26.1
alsa-plugins-pulse-1.0.16-57.1
pulseaudio-0.9.10-26.1
pulseaudio-esound-compat-0.9.10-26.1
libpulse0-0.9.10-26.1

Tentakel:~/testscripts # rpm -q libasound2
libasound2-1.0.16-39.1

Tentakel:~/testscripts # cat /etc/modprobe.d/sound

options snd slots=snd-emu10k1
# hH_P.9jPiZAnlR97:SB Audigy 2 ZS (SB0350)
alias snd-card-0 snd-emu10k1

Hope this information gives you a hint what’s wrong…

Thanks!

Regards,
Ace

Good to see I’m not the only one having probs.



Josh@linux-dns1:~/Desktop> uname -a
Linux linux-dns1 2.6.25.5-1.1-default #1 SMP 2008-06-07 01:55:22 +0200 x86_64 x86_64 x86_64 GNU/Linux

Josh@linux-dns1:~/Desktop> rpm -qa | grep alsa
alsa-1.0.16-39.1
alsa-utils-1.0.16-35.1
alsa-tools-1.0.16-47.1
alsa-oss-1.0.15-48.1
alsa-plugins-1.0.16-57.1
alsa-firmware-1.0.16-24.1
alsa-oss-32bit-1.0.15-48.1
alsa-plugins-32bit-1.0.16-57.1

Josh@linux-dns1:~/Desktop> rpm -qa | grep pulse

Josh@linux-dns1:~/Desktop> rpm -q libasound2
libasound2-1.0.16-39.1

Josh@linux-dns1:~/Desktop> cat /etc/modprobe.d/sound

options snd slots=snd-intel8x0,snd-emu10k1
# mO1u.9jPiZAnlR97:SB Audigy 2 ZS (SB0350)
alias snd-card-1 snd-emu10k1
# 8otl.OtT5SLVvnv3:K8N4-E or A8N-E Mainboard
alias snd-card-0 snd-intel8x0
Josh@linux-dns1:~/Desktop>

Glad my onboard card works can’t go long without Amarok and tunes :smiley:

AceTheFace Please, can you advise which amarok you have? And which xine?

AceTheFace You know, when you tag in on someone elses thread you make it difficult for me, as I have to try keep track as to which user is struggling with which item. At times I tempted not to reply, as I find it difficult. … So please, next time, start a new thread. … Thanks.

Now please, copy and paste here:
rpm -qa | grep amarok
rpm -qa | grep xine
rpm -q mad
so I can see if this is a generic sound problem, or just an amarok problem.

Now assuming this is a generic sound problem, then on the surface it looks ok … BUT two items:
a. did you check if your user belong to group audio? As a regular user type
groups

b. did you check to see if user root has audio?

If root has audio, and a regular user does not, and if regular user does not belong to group audio, then add the regular user to group “audio”.

Failing that, try the suggestions from this post (#10 in that thread):
Amarok won’t play songs - openSUSE Forums

… or alternatively try removing pulse audio and see if that helps. But take precise notes as to what you remove, so you can put it back later if need be.

also, if that fails, you could try to upgrade your alsa per the openSUSE audio troubleshooting guide’s alsa-update page:
Alsa-update - openSUSE

joshr04ca, sorry, I’m having a real hard time keeping this thread sorted, as AceTheFace has jumped in, muddied the waters, and I find it difficult to sort which detail belongs to which user. :mad:

Its possible your snd-intel8x0 is interfering with your snd-emu10k1. I don’t know. I need more information. How about the output URL of the two diagnostic scripts?

joshr04ca, … I forgot to mention in my last post …
a. did you check if your user belong to group audio? As a regular user type
groups

b. did you check to see if user root has audio?

If root has audio, and a regular user does not, and if regular user does not belong to group audio, then add the regular user to group “audio”.

Note after adding a user to group “audio” you MUST log out and log back in of X window.

Sorry for that. I’ll open another thread with a reference to this thread. I thought it would be good to show that joshr04ca isn’t the only one with that problem and post my configuration in this thread, too, because we have exactly the same hardware.

Thanks for your patience.

Regards,
Ace

Solved it :slight_smile:

You have to unmute the “Audigy Analog/Digital Output Jack” in a mixer.

Greets,
Ace

Congratulations on solving this !! Well done!

I take it from this diagnostic script output file: tsalsa.txt - nopaste.com (beta)
you are referring to this:
amixer set ‘Audigy Analog/Digital Output Jack’,0 off
which should be set to “on”.

I’m still having issues. Glad to hear that you got your’s working AceTheFace. I’ve added myself to the audio group, and think I have my SB card unmuted, but I’m still not getting any sound out of it.

amixer set 'Audigy Analog/Digital Output Jack',0 off
amixer: Unable to find simple control 'Audigy Analog/Digital Output Jack',0

Things like this makes it very frustrating for any new user to linux. It’s not a big deal luckily for me, I have the onboard sound to fall back on. Why didn’t I have to do anything like this in order to get my onboard sound working? :o

Joshr04ca … that was not a command, … it was a quote from the diagnostic script. Go to your mixer and set the Analog/Digital Output ON!

I had this same problem – Audigy 2 ZS, openSUSE 11.0 32bit; no sound. For me it turned out to be a mixer setting: the audigy analog/digital output jack mute button was checked… use Settings >> Configure Channels to enable the setting in KMix, then un-mute the output jack. Also, turn up all the controls, then turn them down to see which ones kill what sources and output channels. I needed both “Front” sliders and the PCM slider for my audio CD player test.