Same machine updates lockup after the gui is up after 8 seconds

I have 12 Dell 7490’s - 10 updated without any issues (other than virtualbox needing secure boot needing disabled)

All are i5-8350 with FHD (1920) display with 32gb ram and 1 tb nvme drives. As far as I know, none have thunderbolt usb port.

2 run 15.2 with no issues - when they upgraded and reboot everything comes up and while I try to click to prevent the Ahoy this is openSUSE window - the computer locks up.

It appears that all Dell 7490’s are not the same - when I return them to 15.2 (Yes, I backed up before the update - I practice restoring often and have scripts)

Something in the drivers for 15.3 breaks those 2 Dell 7490’s.

I’ve tried the nouveau.modeset=0 option - no change

any other things to try before I restore to 15.2 again - I have tried 3 times to migrate these 2 computers.

After lockup, are the two problem PCs operable remotely?

i5-8350U includes an IGP. Nouveau is all about NVidia graphics. So, it looks like we need more information. Please do first

inxi -U

and forget whatever you see as output. openSUSE’s inxi maintainer couldn’t be bothered to give Leap the same non-broken version as TW. -U will upgrade inxi to latest version from upstream. Then from a working 15.3, paste here input and output, using code tags, the following from Konsole, Xterm or equivalent:

inxi -Fazy

Next, upload X log from a broken 15.3, and paste here either of the resulting URLs:

susepaste /var/log/Xorg.0.log

Doing the same from an OK 15.3 might help. We’ll probably want to see more, but this is a starting point.

I have 12 15.3 installations and have yet to see anything resembling a lockup, including on two Kaby Lakes, the generation your i5-8350U CPU belongs to. I have yet to see an Ahoy window. I think it’s a Plymouth function. I never allow Plymouth to be installed. You could try removing it (uninstall Plymouth) or disabling it (add plymouth=0 to the end of the probably wrapped line beginning linux after striking E at Grub’s boot menu).

The locked up machines are completely dead - no ssh - I am going to try to bring it up in run level 3 to see if ssh will stay up if X11 does not start
It locks up in run level 3 even weirder as screen looks like old analog TV snow

Working 7490 :

LLR2:~ # zypper lr | grep Yes
 1 | Packman                     | Packman 15.3 Repository                                                                     | Yes     | (r ) Yes  | Yes
 6 | repo-backports-update       | Update repository of openSUSE Backports                                                     | Yes     | (r ) Yes  | Yes
 7 | repo-non-oss                | openSUSE-Leap-15.3-Non-Oss                                                                  | Yes     | (r ) Yes  | Yes
 8 | repo-oss                    | openSUSE-Leap-15.3-Oss                                                                      | Yes     | (r ) Yes  | Yes
 9 | repo-sle-update             | Update repository with updates from SUSE Linux Enterprise 15                                | Yes     | (r ) Yes  | Yes
10 | repo-update                 | openSUSE-Leap-15.3-Update                                                                   | Yes     | (r ) Yes  | Yes
12 | skype-stable                | skype (stable)                                                                              | Yes     | (r ) Yes  | Yes
13 | teamviewer                  | TeamViewer - x86_64                                                                         | Yes     | (r ) Yes  | No
LLR2:~ # inxi -U
Starting inxi self updater.
Using tiny as downloader.
Currently running inxi version number: 3.1.00
Current version patch number: 00
Current version release date: 2020-04-22
Updating inxi in /usr/bin using main branch as download source...
Successfully updated to main branch version: 3.3.04
New main branch version patch number: 00
New main branch version release date: 2021-04-16
To run the new version, just start inxi again.
----------------------------------------

Starting download of man page file now.
Downloading Man page file...
Download successful. Compressing file...
Download and install of man page successful.
Check to make sure it works: man inxi
LLR2:~ # inxi -Fazy
System:
  Kernel: 5.3.18-57-default x86_64 bits: 64 compiler: gcc v: 7.5.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.3.18-57-default 
  root=UUID=868bf3ab-5299-495e-8104-fee60868253f noresume splash=verbose 
  showopts nouveau.modeset=0 net.ifnames=0 usbcore.autosuspend=-1 
  intel_pstate=disable 
  Console: tty pts/8 DM: LightDM 1.30.0 Distro: openSUSE Leap 15.3 
Machine:
  Type: Laptop System: Dell product: Latitude 7490 v: N/A serial: <filter> 
  Chassis: type: 10 serial: <filter> 
  Mobo: Dell model: 0KP0FT v: A00 serial: <filter> UEFI: Dell v: 1.16.0 
  date: 07/13/2020 
Battery:
  ID-1: BAT0 charge: 59.4 Wh (100.0%) condition: 59.4/60.0 Wh (98.9%) 
  volts: 8.3 min: 7.6 model: SMP DELL DM3WC64 type: Li-poly serial: <filter> 
  status: Full 
CPU:
  Info: Quad Core model: Intel Core i5-8350U socket: BGA1356 (U3E1) 
  note: check bits: 64 type: MT MCP arch: Kaby Lake note: check family: 6 
  model-id: 8E (142) stepping: A (10) microcode: E0 cache: L1: 256 KiB 
  L2: 6 MiB L3: 6 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 30399 
  Speed: 843 MHz min/max: 400/1901 MHz base/boost: 1800/3600 boost: enabled 
  volts: 0.7 V ext-clock: 100 MHz Core speeds (MHz): 1: 843 2: 835 3: 982 
  4: 1043 5: 1244 6: 980 7: 918 8: 936 
  Vulnerabilities: Type: itlb_multihit status: KVM: Split huge pages 
  Type: l1tf 
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: conditional, RSB filling 
  Type: srbds mitigation: Microcode 
  Type: tsx_async_abort mitigation: Clear CPU buffers; SMT vulnerable 
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: Dell driver: i915 v: kernel 
  bus-ID: 00:02.0 chip-ID: 8086:5917 class-ID: 0300 
  Device-2: Realtek Integrated Webcam_HD type: USB driver: uvcvideo 
  bus-ID: 1-5:4 chip-ID: 0bda:5650 class-ID: 0e02 serial: <filter> 
  Display: server: X.org 1.20.3 compositor: marco v: 1.24.0 driver: 
  loaded: modesetting unloaded: fbdev,vesa alternate: intel tty: 80x24 
  Message: Advanced graphics data unavailable in console for root. 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel 
  v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3 chip-ID: 8086:9d71 
  class-ID: 0403 
  Sound Server-1: ALSA v: k5.3.18-57-default running: yes 
  Sound Server-2: PulseAudio v: 14.2-rebootstrapped running: yes 
  Sound Server-3: PipeWire v: 0.3.24 running: yes 
Network:
  Device-1: Intel Ethernet I219-LM vendor: Dell driver: e1000e v: 3.2.6-k 
  port: f040 bus-ID: 00:1f.6 chip-ID: 8086:15d7 class-ID: 0200 
  IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: f040 
  bus-ID: 02:00.0 chip-ID: 8086:24fd class-ID: 0280 
  IF: wlan0 state: down mac: <filter> 
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 
  bus-ID: 1-7:5 chip-ID: 8087:0a2b class-ID: e001 
  Report: bt-adapter ID: hci0 rfk-id: 3 state: down 
  bt-service: enabled,running rfk-block: hardware: no software: no 
  address: <filter> 
Drives:
  Local Storage: total: 18.22 TiB used: 6.96 TiB (38.2%) 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SK Hynix model: PC611 NVMe 1TB 
  size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 rotation: SSD serial: <filter> rev: 11002111 temp: 31 C scheme: GPT 
  SMART: yes health: PASSED on: 121d 1h cycles: 29 
  read-units: 14,600,552 [7.47 TB] written-units: 5,652,288 [2.89 TB] 
  ID-2: /dev/sda maj-min: 8:0 type: USB vendor: Western Digital 
  model: WD My Book 25EE drive model: WD40EDAZ-11SLVB0 size: 3.64 TiB 
  block-size: physical: 4096 B logical: 512 B sata: 3.1 speed: 6.0 Gb/s 
  rotation: 5400 rpm serial: <filter> drive serial: <filter> rev: 4009 
  drive rev: 80.00A80 temp: 37 C scheme: GPT 
  SMART: yes state: enabled health: PASSED on: 147d 10h cycles: 336 
  ID-3: /dev/sdb maj-min: 8:16 type: USB vendor: Western Digital 
  model: WD My Book 25EE drive model: WD60EDAZ-11BMZB0 size: 5.46 TiB 
  block-size: physical: 4096 B logical: 512 B sata: 3.1 speed: 6.0 Gb/s 
  rotation: 5400 rpm serial: <filter> drive serial: <filter> rev: 4007 
  drive rev: 80.00A80 temp: 39 C scheme: GPT 
  SMART: yes state: enabled health: PASSED on: 242d 9h cycles: 2585 
  ID-4: /dev/sdc maj-min: 8:32 type: USB vendor: Western Digital 
  model: WD easystore 2624 drive model: WD50NDZW-11MR8S1 size: 4.55 TiB 
  block-size: physical: 4096 B logical: 512 B sata: 3.1 speed: 6.0 Gb/s 
  rotation: 5400 rpm serial: <filter> drive serial: <filter> rev: 1018 
  drive rev: 02.01A02 temp: 33 C scheme: GPT 
  SMART: yes state: enabled health: PASSED on: 217d 14h cycles: 33 
  ID-5: /dev/sdd maj-min: 8:48 type: USB vendor: Seagate 
  model: ST4000DM000-1F2168 family: Desktop HDD.15 size: 3.64 TiB block-size: 
  physical: 4096 B logical: 512 B sata: 3.1 speed: 6.0 Gb/s rotation: 5900 rpm 
  serial: <filter> rev: 0202 drive rev: CC54 temp: 43 C scheme: MBR 
  SMART: yes state: enabled health: PASSED on: 6y 133d 15h cycles: 134 
  read: 19.76 TiB written: 10.91 TiB Pre-Fail: attribute: Spin_Retry_Count 
  value: 100 worst: 100 threshold: 97 
Partition:
  ID-1: / raw-size: 921.14 GiB size: 905.69 GiB (98.32%) 
  used: 146.63 GiB (16.2%) fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p2 
  maj-min: 259:2 
  ID-2: /boot/efi raw-size: 512 MiB size: 511.7 MiB (99.95%) 
  used: 4.9 MiB (1.0%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1 
  maj-min: 259:1 
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) 
  ID-1: swap-1 type: partition size: 32.23 GiB used: 18.2 MiB (0.1%) 
  priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3 
Sensors:
  System Temperatures: cpu: 48.0 C mobo: N/A 
  Fan Speeds (RPM): cpu: 0 
Info:
  Processes: 348 
  Uptime: 07:38:15  up 2 days  9:43,  2 users,  load average: 0.92, 1.08, 1.10 
  wakeups: 13 Memory: 31.22 GiB used: 20.71 GiB (66.4%) Init: systemd v: 246 
  runlevel: 5 target: graphical.target tool: systemctl Compilers: gcc: N/A 
  Packages: rpm: 2992 lib: 1316 flatpak: 0 Shell: Bash (su) v: 4.4.23 
  running-in: tty pts/8 (SSH) inxi: 3.3.04 
LLR2:~ # 

Too big for one entry

Machine that 15.3 will not work (mirrored by the one that works)

LLR1:~ # zypper lr | grep Yes
 1 | Packman             | Packman 15.2 Repository           | Yes     | (r ) Yes  | Yes
 5 | repo-non-oss        | openSUSE-Leap-15.2-Non-Oss        | Yes     | (r ) Yes  | Yes
 6 | repo-oss            | openSUSE-Leap-15.2-Oss            | Yes     | (r ) Yes  | Yes
 7 | repo-update         | openSUSE-Leap-15.2-Update         | Yes     | (r ) Yes  | Yes
 9 | skype-stable        | skype (stable)                    | Yes     | (r ) Yes  | Yes
10 | teamviewer          | TeamViewer - x86_64               | Yes     | (r ) Yes  | No
LLR1:~ # inxi -U
Starting inxi self updater.
Using tiny as downloader.
Currently running inxi version number: 3.1.00
Current version patch number: 00
Current version release date: 2020-04-22
Updating inxi in /usr/bin using main branch as download source...
Successfully updated to main branch version: 3.3.04
New main branch version patch number: 00
New main branch version release date: 2021-04-16
To run the new version, just start inxi again.
----------------------------------------

Starting download of man page file now.
Downloading Man page file...
Download successful. Compressing file...
Download and install of man page successful.
Check to make sure it works: man inxi
LLR1:~ # inxi -Fazy
System:
  Kernel: 5.3.18-lp152.75-default x86_64 bits: 64 compiler: gcc v: 7.5.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.3.18-lp152.75-default 
  root=UUID=868bf3ab-5299-495e-8104-fee60868253f =splash=verbose showopts 
  nouveau.modeset=0 net.ifnames=0 usbcore.autosuspend=-1 
  Console: tty pts/13 DM: LightDM 1.24.1 Distro: openSUSE Leap 15.2 
Machine:
  Type: Laptop System: Dell product: Latitude 7490 v: N/A serial: <filter> 
  Chassis: type: 10 serial: <filter> 
  Mobo: Dell model: 0KP0FT v: A00 serial: <filter> UEFI: Dell v: 1.16.0 
  date: 07/13/2020 
Battery:
  ID-1: BAT0 charge: 60.0 Wh (100.0%) condition: 60.0/60.0 Wh (100.0%) 
  volts: 8.2 min: 7.6 model: LGC-LGC7.780 DELL 2X39G94 type: Li-ion 
  serial: <filter> status: Full 
CPU:
  Info: Quad Core model: Intel Core i5-8350U socket: BGA1356 (U3E1) 
  note: check bits: 64 type: MT MCP arch: Kaby Lake note: check family: 6 
  model-id: 8E (142) stepping: A (10) microcode: E0 cache: L1: 256 KiB 
  L2: 6 MiB L3: 6 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 30399 
  Speed: 800 MHz min/max: 400/3600 MHz base/boost: 1800/3600 volts: 0.7 V 
  ext-clock: 100 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 799 
  6: 800 7: 800 8: 800 
  Vulnerabilities: Type: itlb_multihit status: KVM: Split huge pages 
  Type: l1tf 
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: conditional, RSB filling 
  Type: srbds mitigation: Microcode 
  Type: tsx_async_abort mitigation: Clear CPU buffers; SMT vulnerable 
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: Dell driver: i915 v: kernel 
  bus-ID: 00:02.0 chip-ID: 8086:5917 class-ID: 0300 
  Device-2: Microdia type: USB driver: uvcvideo bus-ID: 1-5:4 
  chip-ID: 0c45:6717 class-ID: 0e02 
  Display: server: X.org 1.20.3 compositor: marco v: 1.24.0 driver: 
  loaded: modesetting unloaded: fbdev,vesa alternate: intel tty: 80x49 
  Message: Advanced graphics data unavailable in console for root. 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel 
  v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3 chip-ID: 8086:9d71 
  class-ID: 0403 
  Sound Server-1: ALSA v: k5.3.18-lp152.75-default running: yes 
  Sound Server-2: PulseAudio v: 13.0-rebootstrapped running: yes 
  Sound Server-3: PipeWire v: 0.3.6 running: yes 
Network:
  Device-1: Intel Ethernet I219-LM vendor: Dell driver: e1000e v: 3.2.6-k 
  port: f040 bus-ID: 00:1f.6 chip-ID: 8086:15d7 class-ID: 0200 
  IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: f040 
  bus-ID: 02:00.0 chip-ID: 8086:24fd class-ID: 0280 
  IF: wlan0 state: down mac: <filter> 
Bluetooth:
  Device-1: Intel type: USB driver: btusb v: 0.8 bus-ID: 1-7:6 
  chip-ID: 8087:0a2b class-ID: e001 
  Report: hciconfig ID: hci0 rfk-id: 3 state: down bt-service: enabled,running 
  rfk-block: hardware: no software: no address: <filter> 
  Info: acl-mtu: 1021:4 sco-mtu: 96:6 link-policy: rswitch hold sniff 
  link-mode: slave accept 
Drives:
  Local Storage: total: 18.19 TiB used: 5.45 TiB (29.9%) 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Crucial model: CT1000P1SSD8 
  size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 rotation: SSD serial: <filter> rev: P3CR021 temp: 42 Celsius C 
  scheme: GPT 
  SMART: yes health: PASSED on: 325d 6h cycles: 42 
  read-units: 17,770,776 [9.09 TB] written-units: 6,573,832 [3.36 TB] 
  ID-2: /dev/sda maj-min: 8:0 type: USB model: 1ExternalUSB3.0 
  drive model: SSD 860 EVO 4TB size: 3.64 TiB block-size: physical: 512 B 
  logical: 512 B sata: 3.2 speed: 6.0 Gb/s rotation: SSD serial: <filter> 
  drive serial: <filter> rev: 0204 drive rev: RVT03B6Q temp: 27 C scheme: GPT 
  SMART: yes state: enabled health: PASSED on: 72d 13h cycles: 7 
  written: 2.09 TiB 
  ID-3: /dev/sdb maj-min: 8:16 type: USB vendor: Seagate 
  model: Expansion+ Desk size: 3.64 TiB block-size: physical: 4096 B 
  logical: 512 B serial: N/A rev: 9401 scheme: GPT 
  SMART Message: A mandatory SMART command failed. Various possible causes. 
  ID-4: /dev/sdc maj-min: 8:32 type: USB vendor: Western Digital 
  model: WD My Book 25EE drive model: WD60EDAZ-11BMZB0 size: 5.46 TiB 
  block-size: physical: 4096 B logical: 512 B sata: 3.1 speed: 6.0 Gb/s 
  rotation: 5400 rpm serial: <filter> drive serial: <filter> rev: 4007 
  drive rev: 80.00A80 temp: 38 C scheme: GPT 
  SMART: yes state: enabled health: PASSED on: 374d 3h cycles: 340 
  ID-5: /dev/sdd maj-min: 8:48 type: USB vendor: Western Digital 
  model: WD easystore 2624 drive model: WD50NDZW-11MR8S1 size: 4.55 TiB 
  block-size: physical: 4096 B logical: 512 B sata: 3.1 speed: 6.0 Gb/s 
  rotation: 5400 rpm serial: <filter> drive serial: <filter> rev: 1018 
  drive rev: 02.01A02 temp: 34 C scheme: GPT 
  SMART: yes state: enabled health: PASSED on: 321d 4h cycles: 93 
Partition:
  ID-1: / raw-size: 899.02 GiB size: 883.92 GiB (98.32%) 
  used: 142.62 GiB (16.1%) fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p2 
  maj-min: 259:2 
  ID-2: /boot/efi raw-size: 500 MiB size: 499.7 MiB (99.94%) 
  used: 4.8 MiB (1.0%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1 
  maj-min: 259:1 
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) 
  ID-1: swap-1 type: partition size: 32 GiB used: 4.5 MiB (0.0%) priority: -2 
  dev: /dev/nvme0n1p3 maj-min: 259:3 
Sensors:
  System Temperatures: cpu: 49.5 C mobo: N/A 
  Fan Speeds (RPM): cpu: 3395 
Info:
  Processes: 350 Uptime: 16h 31m wakeups: 1 Memory: 31.22 GiB 
  used: 20.57 GiB (65.9%) Init: systemd v: 234 runlevel: 5 
  target: graphical.target tool: systemctl Compilers: gcc: N/A Packages: 
  rpm: 2800 lib: 1235 flatpak: 0 Shell: Bash (su) v: 4.4.23 
  running

I have built a 15.3 USB bootable UEFI image,

The 2 machines that have issues after being updated to 15.3 also cannot be restored from the 15.3 bootable UEFI image - same issue

But the 15.2 USB bootable UEFI image boots and allows me to restore the previous backup.

The 15.3 bootable works on the 15.3 Dell 7490 with no issues.

Something in the video driver for 15.3 locks the computer as like a memory fault type hangup - not even the caps lock works when that happens.

I have replaced the memory - memtest ran all night 4 passes no errors. but in 8 gb, 16 gb and 3 different 32 gb ( I swap from a working one ) -nothing changes.

Someone suggested turning off the wifi, bluetooth and remove the battery - no change.

If you want to see what the video looks like when it goes south download these 3 videos of the same machine

It is supposed to double click to get to sendgb.com

																					 																							[sendgb.com/1jTpQEVkKDR](https://sendgb.com/1jTpQEVkKDR?utm_medium=)

I saw a similar issue in the tumbleweed section

I added i915.modeset=0 to the grub startup line and it goes all the way up - video is not 100% some funny squiggling on some windows

That sends me to a page of nothing but links that do nothing useful. openSUSE provides commands susepaste and susepaste-screenshot that upload to susepaste.org, where there are no scripts to interfere with access to uploaded information. Whether videos can be small enough to be allowed I have no idea, but it does limit upload size.

Please visit this graphics primer to learn the ramifications of that command line addition, and the basics of how graphics in Linux work. In short, i915.modeset=0 is little but a troubleshooting workaround specific to Intel IGPs, as is nouveau.modeset=0 specific to NVidia GPUs, and comparable to nomodeset, which is an equivalent non-GPU-specific troubleshooting workaround.

When i915.modeset=0 avoids lockups, it very strongly suggests a graphics problem that could have any number of causes. Normally at this point I would suggest eliminating Plymouth at least temporarily, as I mentioned in my first reply here, but I saw a suggestion in your mailing list thread that it’s possible your problem machines have dual graphics with NVidia as a supplement to the Intel IGP. That pairing is generally known as Optimus, which brings need for special configuration involving suse-prime and possibly the machines’ firmware settings. If Optimus is the case

inxi -Gayz

should clarify the difference among machines you originally suggested. Given your inxi -Fayz output, presence of an NVidia GPU would be a big surprise to me, likely an inxi defect.

If these are configured with automatic login, it needs to be disabled pending solution to the problem. It often needs to be possible to select session type to determine a graphics’ problem’s cause. As my instructions

from Konsole, Xterm or equivalent
were not followed, we still don’t know which DE or WM you use. With auto login enabled, it’s possible you have a DE problem readily worked around by a switch to some other DE or WM.

try this to downlod the issue videos

https://www.sendgb.com/upload/?utm_source=1jTpQEVkKDR&utm_medium=

All 13 Dell 7490 are clones with the hostname changed and the /etc/udev/rules.d fixed so that eth0 is correct.

In theory they should all be the same - dell has 8 different motherboard versions - none with nvidia (other models do offer nvidia - I got rid of all that had that mess on them)

LLR1:~ # inxi -Gayz
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: Dell driver: i915 v: kernel 
  bus-ID: 00:02.0 chip-ID: 8086:5917 class-ID: 0300 
  Device-2: Microdia type: USB driver: uvcvideo bus-ID: 1-5:4 
  chip-ID: 0c45:6717 class-ID: 0e02 
  Display: server: X.org 1.20.3 compositor: marco v: 1.24.0 driver: 
  loaded: modesetting unloaded: fbdev,vesa alternate: intel tty: 80x24 
  Message: Advanced graphics data unavailable in console for root. 
LLR1:~ #  

On the machine that has the i915.modeset=0 I get this unless i delete the y:

LLR21:~ # inxi -Gayz
Error 10: Unsupported value: 0 for option: y
Check -h for correct parameters.
LLR21:~ # inxi -Gaz
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: Dell driver: N/A bus ID: 00:02.0 
  chip ID: 8086:5917 
  Device-2: Realtek Integrated Webcam HD type: USB driver: uvcvideo 
  bus ID: 1-5:2 chip ID: 0bda:568c serial: <filter> 
  Display: server: X.org 1.20.3 compositor: marco v: 1.24.0 driver: N/A 
  note: display driver n/a unloaded: fbdev,modesetting,vesa alternate: intel 
  tty: 80x24 
  Message: Advanced graphics data unavailable in console for root. 
LLR21:~ # 

Modesetting is normally what we want for Kaby Lake class graphics. A viable alternate is intel.

  Message: Advanced graphics data unavailable in console for root. 

On the vttys we can’t get the information we want from inxi, or with any convenience, from anything else. When using inxi with -G, we want inxi to be run from within X.

On the machine that has the i915.modeset=0 I get this unless i delete the y:

# inxi -Gayz
Error 10: Unsupported value: 0 for option: y
Check -h for correct parameters.

This error is because on this machine you didn’t take the -U inxi upgrade step.

# inxi -Gaz
...
  **Device-2: Realtek Integrated Webcam HD** type: USB driver: uvcvideo 
  bus ID: 1-5:2 chip ID: 0bda:568c serial: <filter>

This is a different web cam, which could explain why this machine is different, and exhibiting the thread subject problem. It might be worth trying blacklisting of uvcvideo on this machine.

  Display: server: X.org 1.20.3 compositor: **marco** v: 1.24.0 driver: N/A 
  note: display driver n/a unloaded: **fbdev**,modesetting,**vesa** alternate: intel

N/A is one result of disabling KMS](Mode setting - Wikipedia) (caused by i915.modeset=0). I’m bothered that neither of the two alternates FBDEV or VESA are used, but I suspect that Marco requires X be running with compositing enabled, which neither FBDEV nor VESA support, and results in a dead end to X.

Google links Marco to Mate. I never use Mate. I’d try some X session other than Mate. IceWM should be at the ready if you are reaching a running LightDM window manager.

Please provide the URL from

susepaste /var/log/Xorg.0.log

from a failing machine booted with neither i915.modeset=0 nor nomodeset on the the linu line in Grub. If this must be obtained from a subsequent boot, either the current/retrieval boot needs to be with 3 appended to the linu line in grub (to prevent X from starting), or (with X started), susepaste Xorg.0.log.old instead.

I tried all 3 with VLC. All I see is flashing. I see in SMplayer you’re automatically logging into Mate with 15.2. Automatic login needs to be disabled to be able to troubleshoot where the 15.3 failure lies. Someone else will have to answer how this can be done on a system without working X, as I use neither Mate nor LightDM. Just guessing, renaming /etc/lightdm.conf or something similar for wherever LightDM configuration is located will probably suffice for the purpose of troubleshooting graphics failure.

As I wrote in this other thread last week, contacting the Intel driver writers directly may well result in a useful response:
irc://irc.libera.chat/intel-gfx
irc://freenode/intel-gfx
https://lists.freedesktop.org/mailman/listinfo/intel-gfx

Dell support and I have concluded that the UHD 630 Graphics chip on my laptop is the issue and since the laptop is under warranty - they will fix it.

Loading windows 10 20H2 had the same problem so it was hardware - even though the Dell Diagnostics showed no problems.